UH-OH Conversations with Cohesive Leaders - Mingle Over Metrics: Why Real Connection Wins at Work
UH-OH Conversations with Cohesive Leaders
Release Date: 06/10/2025
UH-OH Conversations with Cohesive Leaders - Mingle Over Metrics: Why Real Connection Wins at Work
UH-OH Conversations with Cohesive Leaders
In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with John Patsch, a serial entrepreneur, curious craftsman, and co-founder of Mingle, a platform focused on rebuilding real connection in a disconnected world. John takes us behind the curtain of his leadership journey, starting with a love for DIY projects and a deep desire to understand how things work.... Not just in his garage, but in the workplace, too. John opens up about one of his biggest UH-OH moments: a communication breakdown with a co-founder that unraveled a promising startup. In...
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When “That’s Not My Job” Costs You the Job
UH-OH Conversations with Cohesive Leaders
In this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with Chris Bower, CEO of Endurance Federal Credit Union, for a candid, straight-shooting conversation about what it really takes to lead well. Chris opens up about his leadership evolution, from a task-first, empathy-later mindset to recognizing that truly effective leadership means caring about the whole person. He shares lessons learned the hard way, the value of embracing responsibility ...
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The Courage to Speak Up (Even When You’re Called ‘Difficult’)
UH-OH Conversations with Cohesive Leaders
What happens when your gut tells you something’s off but you don’t act on it? In this episode of UH-OH Conversations with Cohesive Leaders, Cynthia Campbell joins Dr. Troy Hall and Ben-Jamin Toy for a powerful and personal conversation on leadership, intuition, and the hard lessons that come from hesitating at the wrong time. With two decades of experience in the credit union world and a new chapter as founder of Soul Path Leadership, Cynthia unpacks a real-world “UH-OH” moment: a delayed sy...
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From Setbacks to Success: Michael Lounsbury on Leadership, Confidence, and Knowing Your Worth
UH-OH Conversations with Cohesive Leaders
What happens when you realize you’re just another number in a company? How do you turn career setbacks into leadership breakthroughs? In this episode, Dr. Troy and Ben-Jamin Toy sit down with Michael Lounsbury, a published author, HR consultant, and former military professional, to explore self-confidence, career growth, and the power of knowing your value in the workplace. Michael shares two major "Uh-Oh" moments, one as an employee who accepted being overlooked and underpaid, and another as...
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Thriving Through Change: Anne Legg on Leadership, AI, and Turning Setbacks into Success
UH-OH Conversations with Cohesive Leaders
In this dynamic episode, Dr. Troy and Ben-Jamin Toy dive into a conversation with Anne Legg, founder of Thrive, to discuss her journey in leveraging data and AI to drive organizational success. Anne shares how her career in credit unions, consulting, and AI-driven projects has shaped her leadership style. She opens up about the challenges of corporate acquisitions, the importance of adaptability, and how she turned setbacks into opportunities for growth and innovation. With powerful insights ...
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Faith, Failure, & Grit: Ben Marley on Leadership, Lessons, and Purposeful Living
UH-OH Conversations with Cohesive Leaders
In this transformative episode, Dr. Troy and Ben-Jamin Toy sit down with Ben Marley to discuss his personal and professional journey through faith, failure, and leadership. Ben shares his experience with Prep Monsters, a venture that ultimately failed due to missteps, but provided critical lessons on discernment, partnership, and the cost of pursuing passion without proper planning. He highlights how aligning work with one’s purpose and strengths can unlock true impact, and reveals a powerful...
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Leading with Love: Dr. Mike Gilbert’s Journey from Trauma to Transformation
UH-OH Conversations with Cohesive Leaders
In this eye-opening episode, Dr. Troy and Ben-Jamin Toy welcome Dr. Mike Gilbert, founder of Remnant Leaders, to discuss his journey through personal trauma, faith struggles, and leadership transformation. A former 911 dispatcher, pastor, and Army veteran, Dr. Mike shares how a life-altering crisis exposed his transactional approach to leadership and relationships. Through faith, accountability, and a shift toward selfless service, he rebuilt his mission on integrity and love. Join us as he u...
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Turning Struggles into Strength: Charlynda Scales on Leadership, Legacy, and Overcoming Adversity
UH-OH Conversations with Cohesive Leaders
In this empowering episode, Dr. Troy and Ben-Jamin Toy sit down with Charlynda Scales, a multi-faceted entrepreneur, veteran, and author, to discuss her journey of leadership, resilience, and meaningful connections. From founding Mutt's Sauce and OH Taste Marketing to co-founding the 6888 Kitchen Incubator, Charlynda shares how her Air Force training and military values shaped her leadership style. She opens up about overcoming personal and professional setbacks, transforming critics into all...
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From Setback to Strategy: Brett Wooden on Leading Through Innovation and Mistakes
UH-OH Conversations with Cohesive Leaders
In this powerful episode, Dr. Troy and Ben-Jamin Toy are joined by Brett Wooden, a software strategist passionate about digital transformation for small credit unions. Brett opens up about a critical mistake he made while launching a kids’ financial education app without approval, leading to legal and relational consequences. He shares how this experience reshaped his approach to leadership, collaboration, and innovation. Focusing on the importance of securing buy-in, setting clear boundaries...
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Rising from Setbacks: John Spruill on Leadership, Innovation, and Learning from Failure
UH-OH Conversations with Cohesive Leaders
In this insightful episode, Dr. Troy and Ben-Jamin Toy dive into a conversation with John Spruill, former Tesla leader and seasoned entrepreneur, about leadership, innovation, and the lessons learned from his career. John shares a pivotal mistake, investing in a risky, unproven crash-testing asset, and how it shaped his approach to decision-making, risk, and trust. Reflecting on his journey, he emphasizes the power of servant leadership, emotional intelligence, and the importance of aligning ...
info_outlineIn this episode of UH-OH Conversations with Cohesive Leaders, Dr. Troy Hall and Ben-Jamin Toy sit down with John Patsch, a serial entrepreneur, curious craftsman, and co-founder of Mingle, a platform focused on rebuilding real connection in a disconnected world. John takes us behind the curtain of his leadership journey, starting with a love for DIY projects and a deep desire to understand how things work.... Not just in his garage, but in the workplace, too.
John opens up about one of his biggest UH-OH moments: a communication breakdown with a co-founder that unraveled a promising startup. In a raw, reflective account, he unpacks how ego, miscommunication, and the need to be “right” cost more than just the company. It ended a partnership. But from the ashes came powerful lessons on active listening, humility, and focusing on the bigger picture.
As the conversation unfolds, John shares how those hard-earned lessons inspired him to co-create Mingle, a live, interactive platform designed to bring back authentic human connection in the age of short-form content and shrinking attention spans. From hiring people for their ideas, not just their resumes, to leading with curiosity and honesty, John gives us a grounded, thoughtful perspective on leadership that values community over control.
If you've ever found yourself in the middle of a communication mess, wondering how things fell apart, or if you’re just trying to build something that actually brings people togetherth, is episode is packed with insight, laughs, and a reminder that being teachable might be the most powerful skill you can bring to the table.