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Episode 1: Transformation & Strategy in Home Care - David Fry

Transformation & Strategy

Release Date: 11/03/2024

During this inaugural podcast, David Fry, VP Integrated Client and Community Care at VHA Home Healthcare talks about the ongoing transformation journey in home health care.

David Fry has over 20 years of experience in the home care sector in Ontario. He has led many organizations on their transformation journey. These include Ontario Association of Community Care Access Centres, CCACs, Mississauga Halton LHIN and other service provider organizations. 

Some of topics discussed include:

2:30 Transformation, Modernization and course correction
10:30 Aligning organization with system direction
18:19 Is "client centred" a buzz word?
21:58 Defining work parameters and Data
26:03 Change Saturation and Team Resilience
32:22 Fostering Team Focus
36:41 Digital Transformation in Healthcare
40:07 Future of Home and Community Care