Company Operating Systems - CoS it's Thanksgiving - Matt Shaffer
Polaris Pathways - a Synozur podcast
Release Date: 11/25/2024
Polaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty speaks with Jordan Uytterhagen, CEO of Cadence Solutions, about the critical role of data migration in the age of AI. They discuss the challenges organizations face when transitioning to modern platforms like Microsoft 365, the importance of information architecture, and the need for effective governance during migration. Jordan shares insights on user behavior, best practices for...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. Summary In this episode of Polaris, Chris McNulty interviews Ginny Delaitre, founder of VDS Digital Agency, discussing the critical role of user experience in marketing. They explore Ginny's journey from an iOS developer to an entrepreneur, the cultural challenges of establishing a business in the U.S., and the importance of understanding client journeys. The conversation delves into successful marketing strategies for...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this conversation, Chris McNulty and Gabriel Karawani discuss the challenges of fragmented information in digital workplaces and the introduction of Atlas, a knowledge assistant designed to improve productivity and knowledge management. They explore the future of AI in knowledge management, common misconceptions about AI, and the importance of integrating knowledge with AI systems. The discussion includes success...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty speaks with Kelly Schuknecht, CEO of Two-Mile-High Marketing, about the importance of thought leadership in marketing. They discuss Kelly's journey from being an employee to starting her own marketing agency, the significance of establishing authority, and how to effectively connect with audiences. The conversation also covers the role of messaging, the benefits of podcasting, and...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty speaks with Crissy Conner, founder of the Visible CEO movement, about the complexities of developing leadership careers for women amidst gender bias. They discuss the importance of visibility, authenticity, and overcoming fear in order to succeed in leadership roles. Crissy shares her journey of becoming a visibility strategist and emphasizes the need for women to embrace their...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty speaks with Sean Squires, Principal Product Manager at Microsoft, about the evolving landscape of software development, particularly in the realm of content management and AI. They discuss the challenges posed by the massive data explosion, the role of AI in enhancing content findability, and the importance of customer empathy in product management. Sean shares insights into the...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. Summary In this conversation, Chris McNulty and David Wilhelm discuss the challenges of AI adoption in enterprises, emphasizing the importance of training and expertise. They explore the evolution of TechCon 365, highlighting the benefits of mid-sized tech events, community engagement, and the diversity of attendees. The discussion also covers the direct engagement opportunities available at these events and the upcoming...
info_outlinePolaris Pathways - a Synozur podcast
Generative AI is reshaping the business world by accelerating sales and customer engagement. In this episode of Polaris, Zack Zeller shares how thought leadership and engaging content can fuel the AI-powered revenue flywheel. From practical frameworks to emotional resonance in marketing, Zack explores how AI can amplify authenticity, streamline content creation, and drive meaningful business outcomes. 📌 Key Takeaways AI as a Catalyst: AI is not just a tool—it’s a catalyst for deeper customer connections and more efficient marketing systems. The Revenue Flywheel: Thought leadership and...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. Summary In this episode of Polaris, Mark Kashman and Chris McNulty explore the evolution of the Microsoft 365 community, emphasizing the importance of personal engagement. They discuss the role of internal advocates in technology adoption, the excitement surrounding new features, and the value of the TechCommunity. The conversation also touches on automation, collaboration, and the significance of events like the...
info_outlinePolaris Pathways - a Synozur podcast
Polaris is a production of – the transformation company. Synozur reimagines business for our clients, navigating the complexities of transformation and strategy with ease. In this episode of Polaris, Chris McNulty engages with Dr. John Hillen, author of 'The Strategy Dialogues', to explore the complexities of business strategy. They discuss the common misunderstandings surrounding strategy, the importance of dialogue in strategy development, and how to bring strategic thinking into everyday business practices. Dr. Hillen emphasizes the need for clear definitions of strategy, the distinction...
info_outlineIn the latest episode of Polaris, Matt Shaffer delves into the concept of Company Operating Systems (CoS), exploring its framework, key components, and the importance of documentation and communication in achieving business goals. We discuss the distinction between strategic and operational focuses, the difference between strategy and planning, and share real-world applications of CoS in various organizations. The conversation also touches on the role of software in implementing CoS, best practices for successful implementation, and future trends in organizational design and strategy.
Takeaways
· A Company Operating System is a framework that helps maintain focus on business priorities.
· The four key components of a CoS are business foundations, strategy, annual plans, and focus rhythm.
· Goals are just one small piece of a larger operating system.
· Documentation is crucial for intentionality in achieving business objectives.
· Strategy involves long-term choices, while planning is about execution.
· Leading practices for implementation include (1) educate on CoS components; (2) understand the difference between strategy and planning; and (3) don't over-commit on quarterly rocks your first time.
How to get going = candid discussions with leaders, then workshops.
"
Things we discussed on the show:
General
· You can discover more about Polaris Hall at the US Air Force Academy in Colorado Springs at Polaris Hall • United States Air Force Academy
· Matt has additional CoS resources hosted at www.salient7.com
· The “Think System” of Professor Harold Hill in The Music Man. [Spoiler: it doesn’t really work – bands have to actually, umm, practice.]
· The story behind the origin of “Big Rocks”, popularized by Stephen Covey in his work The 7 Habits of Highly Effective People. Summary – big rocks have to be tackled first.
Events
- ESPC24 - December 2--6 Stockholm Sweden, Jeff Teper keynote, Microsoft 365 an Azure teams and the best of the community across Europe and beyond. www.sharepointeurope.com
- Upgrade your Company Operating System Webinar - December 5: Join Matt for a live overview of company operating systems – a great place to get your questions answered. Register at https://aka.synozur.com/COS2024
- CollabCon - December 12: Hosted in Orlando, Florida – learn more at www.collabconforall.com
Chapters
· 00:00 Opening
· 00:16 Introducing Matt Shaffer and the Company Operating System
· 06:27 Common Leadership Challenges in Organizations
· 09:30 Understanding Company Operating Systems
· 12:19 Key Components of a Company Operating System
· 15:02 The Importance of Intentionality in Strategy
· 17:54 Distinguishing Between Strategy and Planning
· 20:38 Real-World Applications of Company Operating Systems
· 22:51 The Role of Software in Company Operating Systems
· 25:49 Best Practices for Implementing a Company Operating System
· 27:51 Future Trends in Organizational Design and Strategy
· 36:16 Introduction to Polaris and Its Significance
· 38:18 Matt Shaffer Wrapup
· 39:30 Upcoming Events and Announcements
· 40:50 Closing