Interview with Jessica Cartwright, Owner of Royal Restrooms Mountain West in Salt Lake City, Utah, Denver, Colorado, and Albuquerque, New Mexico
Best of the Best in Franchising
Release Date: 03/14/2025
Best of the Best in Franchising
In this episode, I talk with Ben Kiser, who owns a Fireside RV franchise in Gulf Shores, Alabama. Ben shares his story about how he got into franchising, why he chose Fireside RV, lessons he has learned that help him minimize his time in the business so he can spend more time working on it, what he enjoys most about business ownership, how he maximizes revenue on each rental, how he anticipates and minimizes long-term challenges, and what he is most excited about for the future of the growth of his rental business.
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In this episode, I talk with Phillip Morrison, who started a Kitchen Tune-Up franchise in Olathe, Kansas who opened his doors in January of 2022. He shares his story, how he got into franchising with Kitchen Tune-Up, details about how he has scaled his business, unique things they do to make their experience unique for their customers, and why he is so excited for the future growth of his franchise operation.
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In this episode, TJ Azores, who currently owns four franchise territories with 1Heart Caregiver Services shares his story about how he got an E2 visa with 1Heart after completing an MBA and PhD on a student visa. TJ shares his story, what attracted him to the senior care industry, what he likes most about being a franchisee with 1Heart, and his vision for the future in helping seniors to age at home.
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In this episode, I talk with Benjamin Gregg, who owns a 1-800-PACKOUTS franchise in Southeastern Tennessee (specifically the Knoxville and Chattanooga area). Benjamin shares his story of how he became an entrepreneur and decided to get into franchising and choose to be a part of the cleaning and restoration industry with 1-800-PACKOUTS and Five Star Franchising. He shares lessons he has learned, a big mistake around sales that he wish he would have avoided, and what he is most excited about as he works with his clients and continues to scale his business.
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In this episode, I talk with Kamran Ghasri, who is the first franchisee of 1Heart Caregiver Services located in Beverly Hills, California. He joined 1Heart in early 2015. Kamra shares his story about how he got into the non-medical senior care business with 1Heart Caregiver Services and shares lessons he has learned, how he has grown his business, what he does to retain great talent, and why he loves being a part of the 1Heart franchise family.
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In this episode, I talk with Jon Ostenson, who is the CEO of FranBridge Consulting, on his remarkable career as one of the top 1% of franchise consultants in the United States. He is a frequent contributor on the topic of "non-food franchising" for outlets such as Inc., Forbes, The Franchise Journal and Franchise Connect. Jon is a multi-brand franchisee and is grateful to have strong operators leading his ventures. As a result, he is able to commit over 90% of his time to serving as CEO of FranBridge Consulting where he helps others achieve their own dreams of freedom and wealth generation...
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In this episode, I talk with Caty Witt, who is a multi-unit PostNet franchise owner in Arizona and California. Caty shares her story, how she got started and how she started scaling into multiple stores. She also shares lessons she has learned from scaling her business, working with others to review and enhance performance, and what she's most excited about as she continues to scale her business.
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In this episode, I talk with Jason Wong, who with his wife Wati started a Studio Pilates International franchise in Williamsburg, Brooklyn, New York. Wati comes from the corporate world as a management consultant in banking and Jason spent the last two decades building and operating businesses in the hospitality and wellness industries across New York. They decided to open their studio after Wati discovered Studio Pilates during the pandemic and became deeply committed to the method. Pilates helped her feel stronger, more balanced, and energized—physically and...
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In this episode, I talk with Steve Buors about how he and his partner got into franchising and started providing digital marketing services with Reshift Media to franchisors and franchisees. Steve shares lessons he has learned in his business about marketing and promotion, the impact AI is already having on marketing for franchising today, and what he and his team are most excited about in the future of digital media.
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In this episode, I talk with Cathy Trlica and Lara Harris, a mother / daughter team that own a Caring Senior Service Franchise in New Braunfels, Texas. They share their story, how they chose the Caring Senior Service franchise, how they have scaled and grown their business, secrets to leadership, retention, and getting great referrals from clients, and what they're most excited about in the year ahead for their business.
info_outlineIn this episode, I talk with Jessica Cartwright about how she decided to join the Royal Restrooms franchise and acquire an existing business that was operating in Salt Lake City, Utah and Denver, Colorado. She has since expanded operations in both markets and is in the process of opening a third market in Albuquerque, New Mexico. Jessica shares valuable insights about what it takes to grow a franchise business, how Royal Restrooms has supported her growth with training and support, why she loves the franchising model, and her excitement for the future growth of her business.