Interview with Matt Drescher of The Grout Medic and Kitchen Wise Closet Wise Franchises with Premium Service Brands in Minneapolis, Minnesota
Best of the Best in Franchising
Release Date: 05/29/2025
Interview with Betsy Hamm, CEO of Lifted Studio and Host of the Loud and Lifted Podcast
Best of the Best in Franchising
In this episode, I talk with Betsy Hamm, who is a the CEO of Lifted Studio and host of the Loud and LIfted Podcast. Betsy shares her story about how she went from working in marketing at Hershey Entertainment to becoming involved in franchising. She worked with the founder of Duck Donuts, became its COO and then CEO and led the franchise from about 20 locations to over 200. Today, Betsy partners with founders, executives, and leadership teams to fuel smart, sustainable growth. Betsy shares lessons that she has learned on enhancing and improving performance, how to define and get others...
info_outline
Interview with Richard Yoerk of Express Employment Professionals
Best of the Best in Franchising
In this episode, Richard Yoerk of Express Employment Professionals shares his story about how he and his wife got into the staffing business with Express Employment Professionals and build a multi-unit operation starting in Champaign, Illinois in April of 2008. Today, they have five territories and nine offices. Richard shares lessons he has learned as he has scaled his business, mistakes he has made, the importance of leadership in growth, and just an incredible story of growth and success.
info_outline
Interview with Barb Volk and Doug Birer, Multi-Unit KidStrong Operators in Florida, North Carolina, and New York
Best of the Best in Franchising
In this episode, we talk with Barb Volk and Doug Birer, who run a multi-unit KidStrong operation in Florida, North Carolina, and New York. They talk about how their partnership started, lessons they've learned as they've been scaling their business, leadership advice on growing a team, and what they love most about being a part of the Kidstrong franchise organization.
info_outline
Interview with Ben Kiser of Fireside RV in Gulf Shores, Alabama
Best of the Best in Franchising
In this episode, I talk with Ben Kiser, who owns a Fireside RV franchise in Gulf Shores, Alabama. Ben shares his story about how he got into franchising, why he chose Fireside RV, lessons he has learned that help him minimize his time in the business so he can spend more time working on it, what he enjoys most about business ownership, how he maximizes revenue on each rental, how he anticipates and minimizes long-term challenges, and what he is most excited about for the future of the growth of his rental business.
info_outline
Interview with Phillip Morrison of Kitchen Tune-Up in Kansas City Metro Area
Best of the Best in Franchising
In this episode, I talk with Phillip Morrison, who started a Kitchen Tune-Up franchise in Olathe, Kansas who opened his doors in January of 2022. He shares his story, how he got into franchising with Kitchen Tune-Up, details about how he has scaled his business, unique things they do to make their experience unique for their customers, and why he is so excited for the future growth of his franchise operation.
info_outline
Interview with TJ Azores, a Multi-Unit Owner of 1Heart Caregiver Services in Southern California
Best of the Best in Franchising
In this episode, TJ Azores, who currently owns four franchise territories with 1Heart Caregiver Services shares his story about how he got an E2 visa with 1Heart after completing an MBA and PhD on a student visa. TJ shares his story, what attracted him to the senior care industry, what he likes most about being a franchisee with 1Heart, and his vision for the future in helping seniors to age at home.
info_outline
Interview with Benjamin Gregg of 1-800-PACKOUTS in Southeast Tennessee
Best of the Best in Franchising
In this episode, I talk with Benjamin Gregg, who owns a 1-800-PACKOUTS franchise in Southeastern Tennessee (specifically the Knoxville and Chattanooga area). Benjamin shares his story of how he became an entrepreneur and decided to get into franchising and choose to be a part of the cleaning and restoration industry with 1-800-PACKOUTS and Five Star Franchising. He shares lessons he has learned, a big mistake around sales that he wish he would have avoided, and what he is most excited about as he works with his clients and continues to scale his business.
info_outline
Interview with Kamran Ghasri, Owner of 1Heart Caregiver Services Franchise in Beverly Hills, California
Best of the Best in Franchising
In this episode, I talk with Kamran Ghasri, who is the first franchisee of 1Heart Caregiver Services located in Beverly Hills, California. He joined 1Heart in early 2015. Kamra shares his story about how he got into the non-medical senior care business with 1Heart Caregiver Services and shares lessons he has learned, how he has grown his business, what he does to retain great talent, and why he loves being a part of the 1Heart franchise family.
info_outline
Interview with Jon Ostenson, CEO of FranBridge Consulting
Best of the Best in Franchising
In this episode, I talk with Jon Ostenson, who is the CEO of FranBridge Consulting, on his remarkable career as one of the top 1% of franchise consultants in the United States. He is a frequent contributor on the topic of "non-food franchising" for outlets such as Inc., Forbes, The Franchise Journal and Franchise Connect. Jon is a multi-brand franchisee and is grateful to have strong operators leading his ventures. As a result, he is able to commit over 90% of his time to serving as CEO of FranBridge Consulting where he helps others achieve their own dreams of freedom and wealth generation...
info_outline
Interview with Caty Witt, a Multi-Unit PostNet Franchise Owner in Arizona and California
Best of the Best in Franchising
In this episode, I talk with Caty Witt, who is a multi-unit PostNet franchise owner in Arizona and California. Caty shares her story, how she got started and how she started scaling into multiple stores. She also shares lessons she has learned from scaling her business, working with others to review and enhance performance, and what she's most excited about as she continues to scale her business.
info_outlineIn this episode, we talk with Matt Drescher, who recently opened The Grout Medic franchise to their existing Kitchen Wise Closet Wise franchise with Premium Service Brands in January of 2025. Matt shares how he and his family got started in the original business, the benefits that he has found with stacking on another brand to their business, how Premium Service Brands has supported and helped them grow the business, how other franchise locations collaborate and have helped him launch a new brand, and additional stories about how they have given back to their community and offered additional services to their existing customers.