6. How I reduced my no show rate from 50% to less than 5% in 12 months
Release Date: 03/25/2024
22. How to determine the kind of counselling support you need as a dietitian
Nutrition Counselling Corner
In this episode, Stephanie helps you determine the kind of counselling support you need and breaks down the key differences between Elevate, her self-paced counselling skills program, and the 12-Week Dietitian Counselling Skills Program, her high-support, live coaching container. You’ll learn who each program is designed for, what problems they solve, and how to know exactly which level of support you need based on where you are in your practice. This episode will help you make informed decisions about your next steps — or future steps — in your counselling skills development. Learn...
info_outline
21. Why counselling skills don't feel intuitive
Nutrition Counselling Corner
In this episode, Stephanie explores why counselling skills don’t feel intuitive for most dietitians and why that has nothing to do with your intelligence, competence, or care for your clients.She unpacks the belief that quietly holds so many dietitians back — “I should be able to figure this out on my own” — and how our training leaves us unprepared for the real work of guiding behaviour change. Through personal experience and real client stories, Stephanie breaks down the gap between education and execution, the psychology behind why counselling feels so hard, and what...
info_outline
20. You’re about to get more clients in January — but will they stay?
Nutrition Counselling Corner
In this episode, Stephanie unpacsk one of the biggest questions dietitians should be asking themselves right now: Are your counselling processes truly ready for the surge of clients arriving in January? You’ll learn why most retention struggles aren’t motivation issues but counselling process issues and what you must put in place now to keep clients engaged, returning, and progressing all year long. If you'd like to learn more about the 12 Week Dietitian Counselling Skills Program mentioned in this episode, you can read more about it here If you have any questions, feel free to...
info_outline
19. Reasons you're dreading your client sessions
Nutrition Counselling Corner
Many dietitians quietly admit to dreading certain client sessions — but it doesn’t have to stay that way. In this episode, Stephanie shares the four main reasons dietitians dread their sessions, from overcompensating when clients don’t change to struggling with boundaries, challenging clients, and the “I know what to do, I just need to do it” consults. You’ll walk away with practical strategies to shift from dread to confidence, so you can enjoy your work and feel proud of the impact you’re making. If you'd like learn more about the 12 Week Dietitian Counselling Skills Program...
info_outline
18. How a repeatable counselling framework creates higher client retention
Nutrition Counselling Corner
In this episode, Stephanie is joined by Kerry Conlon, a Registered Dietitian and a graduate of the 12 Week Dietitian Counselling Skills Program. We discuss how learning and implementing a standardised counselling process in her practice has created a significant improvement in her client retention, better client outcomes and has helped her grow her private practice through more word of mouth referrals. You can DM Stephanie on Instagram @dietitiancounsellingskills or email me at to enquire about the next round of the 12-Week Dietitian Counselling Skills Program mentioned inside this...
info_outline
17. Keeping clients engaged in an insurance-based group practice
Nutrition Counselling Corner
In this episode, Stephanie is joined by Alyssa Snow Callahan, a registered dietitian, group practice owner, business coach and mentor for dietitians and the host of the Nourished with Kindness Podcast. Alyssa shares her journey to becoming an Eating Disorder group practice owner and how counselling skills have shaped the client experience she provides. Alyssa shares her insight into building her group practice and shares how to do it in a way that upholds a high quality client experience. You can connect with Alyssa on IG at @nourishedwithkindness and @alyssacallahanrd
info_outline
16. Why over-educating is hurting your client retention rate
Nutrition Counselling Corner
In this episode, Stephanie shares how a common issue in dietetic practice - over-educating - is negatively impacting your client retention rate. She breaks down the top 3 reasons this is happening to help you find a solution to reducing over-educating and improving your client retention rate. If you'd like learn more about the client road maps masterclass mentioned in this episode you can read more about it here If you have any questions feel free to email Stephanie at or send her a DM on Instagram @dietitiancounsellingskills
info_outline
15. Top 5 myths on succeeding in private practice
Nutrition Counselling Corner
In this episode, Stephanie shares the 5 biggest myths she hears regularly that may be holding dietitians back from building a sustainable, rewarding private practice and sharing what actually works instead. You can DM Stephanie on Instagram @dietitiancounsellingskills or email me at to enquire about the next round of the 12-Week Dietitian Counselling Skills Program mentioned inside this episode or you can read more about it here
info_outline
14. Keys to booking more follow ups
Nutrition Counselling Corner
In this episode, Stephanie shares how one of her clients (a dietitian) improved their follow up rate to 98% after completing the Dietitian Counselling Skills Program and the four key things they worked on that can help improve your clients rebooking appointments with you and attending them. DM me on Instragam @dietitiancounsellingskills or email me at to inquire about the next 12 Week Dietitian Counselling Skills Program mentioned inside this episode or you can read more about it here
info_outline
13. Reasons your clients are rescheduling their sessions with you
Nutrition Counselling Corner
In this episode, Stephanie covers the common reasons clients reschedule their sessions with dietitians and what is within your control to reflect on and consider doing differently for clients to get the counselling the need to keep coming back to see their dietitian. DM me on Instragam @dietitiancounsellingskills or email me at to inquire about the 12 Week Dietitian Counselling Skills Program mentioned inside this episode or you can read more about it here You can learn more about the Creating Client Road Maps Masterclass that was mentioned in this episode here
info_outlineIn this episode, I share with you my journey from having a clinic no show rate of 50% and reducing it to less than 5% in only 12 months. There are 3 main things that helped me achieve this and I now teach this to other dietitians and nutrition coacheswho report similar results of enhanced retention, better client outcomes and more confidence in their effectiveness as dietitians or nutrition coaches.