152: Interior Design is the Ultimate Deal: No Discount Required
Release Date: 08/18/2025
Design Business Freedom
Fee structure is one of the most powerful – and most misunderstood – pieces of running a profitable interior design business. In this episode, Melissa pulls back the curtain on why your current revenue model may be silently sabotaging your success. Whether you're still billing hourly, unsure how to charge for the real value you deliver, or feeling like your business is "busy but broke," this episode will show you how to fix the foundation. This isn't just a pricing conversation – it's a structural shift. Melissa dives deep into the difference between charging for time and charging for...
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Building a team is one of the most powerful and often misunderstood growth strategies for interior designers. In this episode, Melissa unpacks the real reasons hiring feels overwhelming—and how structure, not just staffing, is the key to sustainable success. Whether hiring a first intern or building a high-functioning team, getting clear on roles, expectations, and systems can be the difference between burnout and freedom. This episode dives deep into the foundational shifts required to move from reactive to strategic hiring. Discover why the first hire shouldn't be another designer, how to...
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Whether you're a seasoned pro or just starting to build your interior design business, this episode breaks down exactly why attending markets—especially High Point—is one of the most strategic decisions you can make. From sourcing fresh vendors to elevating your visibility, Melissa shares the ten most impactful reasons designers prioritize High Point and how to make the experience truly transformative for your firm. This is more than just about seeing pretty things. It’s about building relationships that drive profit, stepping into the spotlight of your industry, and intentionally...
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Employee Turnover in Interior Design Firms: What to Do When a Team Member Quits Here is your calm leadership framework for replacing a team member, redesigning roles, and protecting capacity. When a team member leaves, most interior design firm owners feel two things at once: operational disruption and emotional impact. Projects don’t pause, clients don’t wait, and the principal often ends up carrying everything again—quietly, constantly, and at a cost. In this episode of Design Business Freedom, Melissa Galt—interior design business coach and former firm principal of 30 years—shares...
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Why Successful Interior Designers Choose a Word for the Year: How Interior Design Firm Owners Use Focus, Clarity, and Authority to Lead Better Businesses As an interior design firm owner, clarity and confidence matter more than motivation. In this episode of Design Business Freedom, Melissa Galt, interior designer, firm principal, and business coach with 3 decades of experience, explains why choosing a word for the year is not a mindset exercise, but a powerful leadership tool for interior designers running real businesses. When designers reach the principal seat, they’re no longer just...
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In this episode of Design Business Freedom, Melissa Galt - interior designer, firm owner, and industry veteran of nearly 30 years - details the contract clauses interior designers secretly wish they could include, and what those wishes reveal about where your agreement needs to be stronger. From unpaid redesigns and client indecision to boundary violations, scope creep, and emotional labor, these real-world scenarios are costing interior design firms time, profit, and peace of mind. Melissa walks through the professional contract language and structural fixes that protect designers while...
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If your design pipeline feels a little light as you head into the new year, this episode is your ultimate remedy. We're not talking about frantic marketing tactics or overwhelming reinventions—just 20 simple, strategic, and relationship-driven ways to seed your client pipeline with high-quality opportunities. These aren't just ideas; they're actionable and powerful plays straight from the Profit Pipeline Playbook. From thoughtful client reconnections to visibility-boosting strategies and authority-building tips, these tactics are designed to help you become magnetic and memorable—without...
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Success should feel empowering—not exhausting. But for many interior design firm principals, what looks like “making it” from the outside is actually draining them dry behind the scenes. In this episode, Melissa peels back the curtain on what happens when design success becomes unsustainable, and burnout becomes the price you’re paying. If you’re constantly juggling all the roles, overwhelmed by client work, and finding that your profits are flatlining despite your growth, this conversation is your wake-up call—and your lifeline. Melissa shares the five critical steps every...
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In this episode, we're dismantling the 12 beliefs quietly sabotaging your interior design business growth, the limiting mindsets about pricing, portfolios, networking, and visibility that keep talented new designers stuck, undercharging, and invisible. If you're in your first or second year and wondering why marketing feels hard, why clients question your pricing, or why you're still waiting for that "big break," this episode shows you what beliefs to release and how to reframe them for real momentum. In this episode, you'll hear: (04:15) Why you don't need an office to hit six figures (06:30)...
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In this episode, you’ll discover the hidden costs of running an interior design business, the quiet money leaks, emotional spending habits, and overlooked subscriptions that slowly chip away at your profit. Instead of tightening everything to the point of restriction, we walk through how to make more intentional, aligned investments so your business feels lighter, more transparent, and far more sustainable. If you’ve been wondering where your profit is going, or why your business feels more expensive than it should, this episode shows you exactly where to look and how to take back control....
info_outlineIn this powerful episode of Design Business Freedom, you’re getting the ultimate reframe to shut down client discount requests with confidence and clarity. Melissa breaks down why interior design is one of the most valuable investments your clients will ever make—not just for a moment, but for decades of daily joy, beauty, and functionality. She shows you how to confidently articulate that value and stand strong in your pricing, without falling into the trap of unnecessary generosity or fee-cutting.
You’ll learn how to shift both your mindset and your messaging so that you and your clients see design for what it truly is: a transformational upgrade with a return on investment that outlasts any vacation, luxury car, or designer handbag. From residential to commercial projects, Melissa gives you the exact soundbites, analogies, and positioning tools to communicate long-term ROI and educate your clients into appreciating—not questioning—your fees.
IN THIS EPISODE, YOU WILL HEAR:
- (01:05) How to quantify your value with a 24-7-365 impact that lasts 15 to 30 years
- (03:09) Why design is not a one-time purchase like a car or a vacation—and how to explain this to clients
- (06:23) The secret to reawakening client appreciation months or even years after a project ends
- (08:25) Why discounts devalue your work and train clients to expect more for less
- (10:30) A powerful ROI breakdown that turns a $150K investment into less than $28/day
- (13:23) How to reframe price objections with calm confidence, not defensiveness
SUPPORTING RESOURCES:
When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.