Libsyn Directory

The Generational Divide in HVAC for Leaders to Retain & Train Young Techs with Scott Pierson Part 1

Release Date: 08/07/2025

HVAC System Myths for Property Managers to Reduce Air Contamination with Richard Turner Part 1

HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host speaks with , owner of and a professional duct cleaner with experience in commercial HVAC systems and restoration work. Richard explains the importance of proper duct cleaning and how poor methods can actually make indoor air quality worse. He walks through the correct process, tools, and safety steps for effective cleaning, especially when dealing with older or damaged ductwork. The conversation also covers filtration, air purifiers, and the safe use of disinfectants and deodorizers in duct systems. Richard shares insights from real jobs...

Trades Are Losing Talent for HVAC Leaders to Fix Culture by Teaching Respect with Kyle Smith Part 2

HVAC Know It All Podcast

In part 2 of this episode of the HVAC Know It All Podcast, host is joined by , an HVAC technician and account manager at . They discuss the importance of mentorship in the trades and how creating a supportive learning environment can help new technicians thrive. Kyle shares his experience of teaching the next generation through patience and hands-on guidance, rather than through harsh criticism. They talk about the value of education and the role of self-education in becoming a successful technician. The episode also covers how building a positive culture within companies can lead to better...

The Best Time to Start your Own HVAC Business for Technicians who Want Freedom

HVAC Know It All Podcast

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts and discuss a foundational question for aspiring HVAC entrepreneurs: Why start your own business? This episode sets the tone for an ongoing series designed specifically for small business owners and those on the cusp of taking the leap into HVAC entrepreneurship. Whether you're still moonlighting or already running jobs solo, this episode is your first step into making the right decisions from day one. Furman and Gary bring a wealth of experience. Gary is a seasoned HVAC professional and founder of HVAC Know-It-All...

How the Trades Are Replacing College for Gen Z to Build Real Careers with Kyle Smith Part 1

HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host talks with , HVAC technician and account manager at . Kyle shares insights about his new book “Grit, Grind, and Glory in the Trades”, written to guide young people considering a future in the trades. He and Gary discuss the growing use of smart tools and predictive maintenance in HVAC, and whether these are being designed for a shrinking workforce. Kyle also talks about his own path in the industry, the decline of traditional college education, and why trades still offer a strong, hands-on career for the next generation. In this...

How to Replace ROI Training with Mentorship to Retain Gen Z Tech in HVAC with Joshua Canfield Part 2

HVAC Know It All Podcast

In part 2 of this episode of the HVAC Know It All Podcast, host is joined again by , owner of , about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often struggle to connect with younger ones and how setting clear expectations can make a big difference. The conversation also covers using technology like remote video support to bridge training gaps and the idea of building hands-on trade schools that simulate real job pressure. This episode...

How HVAC Leaders Can Replace Ride-Alongs with Real Pressure-Based Learning - Joshua Canfield Part 1

HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host speaks with , owner of . Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the need for a balanced training approach that combines hands-on work, guidance, and time under pressure. Josh also highlights how small wins and emotional intelligence can build confidence in young techs. Their conversation gives practical ideas for teaching the next generation in today’s...

The Dual Fuel Systems for HVAC Pros to Stop Coil Damage and Rusted Furnaces with Jim Fultz Part 2

HVAC Know It All Podcast

In part 2 of this episode of the HVAC Know It All Podcast, host is joined again by , National Technical Training Manager at and a former trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why running a heat pump and furnace at the same time can cause serious issues. Jim explains how incorrect coil placement can lead to rusted heat exchangers and how technology like the Sensi Touch 2 thermostat helps manage switchover points more accurately. This episode offers helpful tips...

Thermal vs Economic Balance for HVAC Techs to Maximize Heat Pump Performance with Jim Fultz Part 1

HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host talks with , National Technical Training Manager at and a former trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and...

HVAC Business Series for Technicians Ready to Launch Smarter with Furman Haynes

HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host talks with , Co-Founder of . They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations. Furman talks about the struggles small...

The Press Fitting Tool for HVAC Techs to Save Time on Installs & Repairs - Jessica Slaughter Part 2

HVAC Know It All Podcast

In part 2 of this episode of the HVAC Know It All Podcast, host continues his discussion with , Marketing Manager at , about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology. Gary and Jessica talk about how press fittings are changing...

More Episodes

In this special episode of the HVAC Know It All Podcast, the usual host, Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club, and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc. takes the guest seat as he’s interviewed by Scott Pierson, Vice President of HVAC & Market Strategy at Encompass Supply Chain Solutions, to discuss the current state of the HVAC industry. They discuss the industry's shifts, like the push for heat pumps, and the importance of balancing technical skills with sales training. Gary talks about the generational gap in the trade and the need for a cultural change to better support new technicians. They also explore how digital tools and online resources are transforming how HVAC professionals work and learn. It’s a part of a candid conversation about adapting to new challenges in the industry.

Gary McCreadie joins Scott Pierson to talk about the current challenges in the HVAC industry. Gary shares his journey with HVAC Know It All, starting from a small blog to a big platform. They discuss the changing industry, including the rise of heat pumps and the shift towards sales-focused training. They also dive into the generational gap, where older techs sometimes resist new tools and methods. Gary explains how digital tools are helping the younger generation work more efficiently. It’s an honest conversation about adapting to change and improving the industry’s future.

Gary talks about the pressures of the HVAC trade and how it can be tough for workers, both mentally and physically. He shares how the industry’s focus on sales is impacting technical skills. Gary and Scott discuss the generational gap, where older techs often resist new tools and methods. They explore how younger workers are more open to using digital tools, making their work faster and easier. Gary explains how embracing change and new technology can improve the work-life for everyone. It’s a straightforward talk for techs who want to adapt and grow in a changing industry.

Expect to Learn:

How the HVAC trade is changing with new tools and methods.
Why younger techs are embracing digital tools and faster work processes.
How the generational gap affects training and adoption of new technology.
Why is balancing sales skills with technical expertise is important for the future?
How adapting to industry changes can improve work life for all technicians.

Episode Highlights:

[00:00] - Introduction to Gary McCreadie in Part 01

[02:03] - How Gary Started HVAC Know-It-All and His Mission

[06:03] - The Generational Gap: Older vs. Younger Technicians

[11:26] - The Role of Digital Tools in Modern HVAC Work

[13:26] - How Technology is Shaping the Future of HVAC

[19:03] - How AI and Info Access Improve Technician Skills

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Supply House: https://www.supplyhouse.com/

Cool Air Products: https://www.coolairproducts.net/