HVAC Know It All Podcast

The HVAC Know It All Podcast, hosted by Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade.

HVAC Service Tips to Find Hidden Failures, Prevent CO Risks & Win Clients with Tyler Nelson Part 2 09/11/2025

HVAC Service Tips to Find Hidden Failures, Prevent CO Risks & Win Clients with Tyler Nelson Part 2 In this episode of the HVAC Know It All Podcast, host wraps up his chat with from . In Part 02 of their discussion on refrigerant leaks, sealants, and best practices in HVAC diagnostics. Diving deeper into controversial yet evolving topics, Gary and Tyler examine both the theory and field-tested realities of leak detection and system maintenance, shedding light on how technicians can balance practicality, ethics, and innovation in their everyday work. Tyler and Gary talk about how leak sealants in HVAC systems are seen differently now, with some techs testing them and finding they work well in certain cases. They explain how formicary corrosion causes small leaks that are hard to fix fast, and why sealants can be a good short-term option. They also cover how to properly check for leaks using tools, bubbles, and even just your hands. Tyler shares details about a new leak detector from Sauermann that works on modern refrigerants and is easy for techs to use and afford. This episode is full of real-world HVAC advice, smart leak detection tips, and honest talk about when and how to use sealants. It helps techs learn better ways to find leaks, choose the right tools, and keep systems running safely while saving time and money. Expect to Learn: The evolving landscape of refrigerant leak sealants: myths, facts, and responsible usage. Why visual and tactile inspection should never be replaced by electronics alone. How the Si-RD3 leak detector from Sauermann stands out in performance and affordability. The practical implications of formicary corrosion and when leak sealants can actually help. Insights on Sauermann’s tool development process, including its new combustion analyzers and smart manifold system. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 02 [01:38] - Combustion Analyzer Safety Features [03:28] - Gas Valve Issue & CO Smell Myth [05:55] - Can CO Pass Through Walls? [07:40] - Why Combustion Analysis Should Be Standard [10:15] - The Concierge HVAC Experience [13:07] - Communication & Transparency with Homeowners [15:59] - Fall Promo from Sauermann [19:01] - Wrap-Up & Final Thoughts This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38170705

HVAC Maintenance Strategies for Techs to Prevent Carbon Monoxide Deaths with Tyler Nelson Part 1 09/10/2025

HVAC Maintenance Strategies for Techs to Prevent Carbon Monoxide Deaths with Tyler Nelson Part 1 In this episode of the HVAC Know It All Podcast, host talks with from about the importance of early maintenance for heating systems. Tyler explains how doing checks before the cold weather hits can help prevent issues like cracked heat exchangers, saving time and stress later. They discuss how tackling maintenance during the shoulder season lets you handle repairs in better conditions, avoiding rushed work in the winter. Tyler also emphasizes the need for combustion analysis and safety checks to protect both technicians and customers from carbon monoxide risks. Tyler talks about the benefits of doing heating system maintenance early, before the cold hits. He explains how checking systems in mild weather helps avoid problems like cracked heat exchangers and long wait times for parts. Tyler shares tips on getting maintenance done early, using combustion analyzers for safety, and checking for carbon monoxide risks. He emphasizes how using the right tools and timing can save money, prevent emergencies, and keep customers safe during the heating season. This episode is filled with useful heating maintenance tips, real-world examples, and advice on getting ahead of issues like cracked heat exchangers. Tyler talks about using early checks, combustion analyzers, and proper tools to keep systems safe, save time, and avoid winter emergencies. Expect to Learn: Why early heating system maintenance is key to avoiding issues. How combustion analyzers help ensure safety. Why checking for CO risks is crucial during winter prep. Tips for doing maintenance in milder weather. How getting ahead of repairs can save time and money. Episode Highlights: [00:32] - Intro to Tyler Nelson in Part 1 [02:05] - Tyler Nelson Talks About Heating Season Excitement [02:38] - Benefits of Early Heating System Maintenance [07:46] - Early Furnace Checks and Maintenance [10:11] - Carbon Monoxide Safety and Monitoring Tools [15:34] - Dangers of Using Gas Ovens for Home Heating [17:26] - Rental Furnace Failures and Tenant Protection Issues [21:38] - Rental Furnaces, Delayed Repairs, and Customer Protection [24:01] - Why Combustion Analysis Matters During Maintenance [28:06] - Real-World Service Call: High CO Levels Found with Analyzer This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38154175

How HVAC Techs Can Use Deep Vacuum, Nitrogen & AI Tools to Reduce Callbacks with Jim Bergmann Part 2 08/28/2025

How HVAC Techs Can Use Deep Vacuum, Nitrogen & AI Tools to Reduce Callbacks with Jim Bergmann Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , President of and Director of New Product Development at . In Part 2, they discuss topics like the evolution of vacuuming techniques, moving away from triple evacuation, and why modern two-stage pumps are more efficient. Jim explains how to detect leaks using the decay vacuum method, the importance of nitrogen purging, and how refrigerant and oil behavior affects evacuation times. They also discuss the role of Measure Quick in helping technicians diagnose system issues and communicate better with customers, offering a more accurate approach to repairs and replacements. This conversation is full of tips for improving HVAC service and troubleshooting. Jim talks about how evacuation techniques have changed over time, moving away from triple evacuation to a single, deeper pull with modern pumps. He explains how refrigerant and oil mix, causing slow evacuation times, and how nitrogen purging can help. Jim also goes over the decay vacuum method for detecting leaks and why using tools like Measure Quick helps HVAC techs identify issues faster, improve system performance, and communicate better with customers, especially when deciding between repairs and replacements. This episode is packed with HVAC tips, updated vacuum techniques, and smart solutions to help technicians improve system performance, diagnose issues accurately, and understand when to repair or replace equipment with the right tools and methods. Expect to Learn: Why single evacuation is more efficient than triple evacuation. How modern pumps and nitrogen purging improve the evacuation process. The decay vacuum method for detecting leaks and system issues. How refrigerant and oil behavior can affect evacuation times. Why using tools like Measure Quick helps with accurate diagnostics and better communication with customers. Episode Highlights: [00:00] – Introduction to the 2nd Part of the Episode with Jim Bergmann [01:44] - Triple Evacuation Technique Overview [03:25] - Vacuum Decay Test [04:47] - Struggles with Refrigerant in Older Systems [07:05] - Refrigerant Contamination and Improving Vacuum [08:54] - Oil and Refrigerant Mixtures [10:21] - Measure Quick: Updates and New Features [12:53] - Ethical Sales and System Performance [14:29] - Ethical Sales vs. Quick Fixes in the Industry [17:05] - Leasing Systems and Quality Installations [18:36] - Importance of Commissioning Systems for Service Technicians [20:31] - Dispatcher Pressure and Technician Time Management This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: measureQuick: Redfish Instruments Inc: Download the measureQuick App here: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37977185

How Hose Size Beats Pump Size for HVAC Pros to Get Faster & Deeper Evacuation - Jim Bergmann Part 1 08/27/2025

How Hose Size Beats Pump Size for HVAC Pros to Get Faster & Deeper Evacuation - Jim Bergmann Part 1 In this episode of the HVAC Know It All Podcast, host welcomes , President of and Director of New Product Development at . They talk about the science behind evacuation, the impact of hose size on evacuation speed, and the common misconceptions around pulling a vacuum. Jim explains how using larger hoses and understanding conductant speed can improve evacuation time and performance. They also discuss the effects of temperature on evacuation, particularly in cold climates, and how to prevent moisture buildup in systems. This conversation provides clear insights for HVAC professionals to optimize their evacuation process and avoid common pitfalls. Jim talks about the science of pulling a vacuum and why the size of hoses matters for faster evacuation. He explains how using larger hoses and understanding conductant speed can reduce evacuation time. Jim also clears up myths about ice forming during evacuation and the impact of cold weather. He stresses that using the right tools, like a good vacuum pump and hoses, can help avoid mistakes and improve system performance. This episode is full of valuable HVAC tips, explanations of evacuation science, and advice on improving performance with the right tools and techniques, especially in tough conditions. Expect to Learn: How larger hoses and conductant speed can speed up evacuation. Why myths about ice and fast evacuation are incorrect. The effects of cold weather on evacuation and how to handle it. The importance of using the right vacuum pump and tools. How can better tools and knowledge improve system performance and save time? Episode Highlights: [00:32] - Introduction to Jim Bergmann in Part 01 [02:25] - Discussion on Quarter-Inch Ports and Evacuation Process [04:08] - Understanding Vacuum Flow and Pressure Dynamics [05:59] - Vacuum and Friction Impact on Flow Rate [07:14] - Effect of Schrader Cores on Flow Rate [09:07] - The Impact of Hose Length on Flow Rate [10:33] - Misconception About Vacuum Pump Size and Hose Restrictions [12:23] - Addressing Ice Formation During Evacuation [17:02] - The Role of Ambient Temperature in Ice Formation [19:51] - Managing Moisture in Wintertime Service Calls This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: measureQuick: Redfish Instruments Inc: Download the measureQuick App here: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37965840

HVAC Evacuation Myths, Real-World Hacks, and Customer Lessons Technicians Must Learn 08/21/2025

HVAC Evacuation Myths, Real-World Hacks, and Customer Lessons Technicians Must Learn In this solo episode of the HVAC Know It All Podcast, host , Director of Player Development and Head Coach at Shelburne Soccer Club and President of and , shares real-world lessons from the field, focusing on pulling vacuums and handling customer repairs. He explains why larger hoses improve vacuum speed, clears up common HVAC myths, and stresses the value of testing and thinking critically. Gary also talks about fixing equipment with limited budgets, using a coil-combing tool, and keeping customers running while maintaining safety and trust. It's a helpful, honest episode full of tips for techs working in real-world conditions. Gary shares real-world HVAC stories that show why using bigger hoses speeds up vacuums and how heat helps in cold-weather jobs. He explains how simple tricks, like straightening coil fins, can improve system performance and save customers money. Gary also talks about working with limited budgets and why building trust matters more than doing things by the book. He clears up online myths and encourages techs to think before commenting. It’s a clear guide for helping customers, solving problems fast, and doing honest, smart work in the field. Throughout this episode, Gary explains why bigger hoses pull faster vacuums and how testing proves it. He shares tips on using heat during cold-weather jobs and fixing coils without costly replacements. Gary also talks about real-world repairs, like using water on coils or tools to fix bent fins, and why these are smart, safe choices. He reminds techs to think before judging others online and to build trust with customers. His stories show how simple fixes, clear thinking, and honest work lead to better service and lasting relationships. Expect to Learn: Why do bigger hoses pull faster vacuums. How heat helps speed up vacuum pulls in winter. When fixing fins can improve unit performance. Why thinking before judging online matters. Simple ways to help customers without big costs. Episode Highlights: [00:00] - Why Hose Size Matters in Evacuation [03:49] - Real-World Test: Quarter Inch vs. True Blue Hose [05:27] - Freezing Moisture During Evacuation: Myth or Fact? [07:35] - Triple Evacuation: When Is It Necessary? [08:57] - Real-World HVAC: Creative Solutions on Critical Sites [11:42] - Field Testing the Oscillating Coil Comb Tool [15:12] - Dealing with Online HVAC Critics [19:38] - Scaffolding, Surge Protection & Doing the Job Right [22:04] - Never Underestimate Business Relationships This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Host Gary McCreadie: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All Inc: Shelburne Soccer Club: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37894145

HVAC-as-a-Service Approach for Cannabis Retrofits to Solve Capital Barriers - John Zimmerman Part 2 08/18/2025

HVAC-as-a-Service Approach for Cannabis Retrofits to Solve Capital Barriers - John Zimmerman Part 2 In this episode of the HVAC Know It All Podcast, host continues his conversation with , Founder & CEO of , about HVAC solutions for the cannabis industry. John explains how his company approaches retrofit applications by offering full solutions, including ductwork, electrical services, and equipment installation. He emphasizes the importance of designing scalable, efficient systems without burdening growers with unnecessary upfront costs, providing them with long-term solutions for their HVAC needs. The discussion also focuses on the best types of equipment for grow operations. John shares why packaged DX units with variable speed compressors are the ideal choice, offering flexibility as plants grow and the environment changes. He also discusses how 24/7 monitoring and service calls are handled, and how they’re leveraging technology to streamline maintenance. The conversation wraps up by exploring the growing trend of “HVAC as a service” and its impact on businesses, especially those in the cannabis industry that may not have the capital for large upfront investments. John also touches on the future of HVAC service models, comparing them to data centers and explaining how the shift from large capital expenditures to manageable monthly expenses can help businesses grow more efficiently. This episode offers valuable insights for anyone in the HVAC field, particularly those working with or interested in the cannabis industry. Expect to Learn: How Harvest Integrated handles retrofit applications and provides full HVAC solutions. Why packaged DX units with variable speed compressors are best for grow operations. How 24/7 monitoring and streamlined service improve system reliability. The advantages of "HVAC as a service" for growers and businesses. Why shifting from capital expenses to operating expenses can help businesses scale effectively. Episode Highlights: [00:33] - Introduction Part 2 with John Zimmerman [02:48] - Full HVAC Solutions: Design, Ductwork, and Electrical Services [04:12] - Subcontracting Work vs. In-House Installers and Service [05:48] - Best HVAC Equipment for Grow Rooms: Packaged DX Units vs. Four-Pipe Systems [08:50] - Variable Speed Compressors and Scalability for Grow Operations [10:33] - Managing Evaporator Coils and Filters in Humid Environments [13:08] - Pricing and Business Model: HVAC as a Service for Growers [16:05] - Expanding HVAC as a Service Beyond the Cannabis Industry [20:18] - The Future of HVAC Service Models This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Zimmerman on: LinkedIn: Harvest Integrated: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37835010

How HVAC Design & Redundancy Protect Cannabis Grow Rooms & Boost Yields with John Zimmerman Part 1 08/14/2025

How HVAC Design & Redundancy Protect Cannabis Grow Rooms & Boost Yields with John Zimmerman Part 1 In this episode of the HVAC Know It All Podcast, host chats with , Founder & CEO of , to kick off a two-part conversation about the unique challenges of HVAC systems in the cannabis industry. John, who has a strong background in data center cooling, brings valuable expertise to the table, now applied to creating optimal environments for indoor grow operations. At Harvest Integrated, John and his team provide “climate as a service,” helping cannabis growers with reliable and efficient HVAC systems, tailored to their specific needs. The discussion in part one focuses on the complexities of maintaining the perfect environment for plant growth. John explains how HVAC requirements for grow rooms are similar to those in data centers but with added challenges, like the high humidity produced by the plants. He walks Gary through the different stages of plant growth, including vegetative, flowering, and drying, and how each requires specific adjustments to temperature and humidity control. He also highlights the importance of redundancy in these systems to prevent costly downtime and potential crop loss. John shares how Harvest Integrated’s business model offers a comprehensive service to growers, from designing and installing systems to maintaining and repairing them over time. The company’s unique approach ensures that growers have the support they need without the typical issues of system failures and lack of proper service. Tune in for part one of this insightful conversation, and stay tuned for the second part where John talks about the real-world applications and challenges in the cannabis HVAC space. Expect to Learn: The unique HVAC challenges of cannabis grow rooms and how they differ from other industries. Why humidity control is key in maintaining a healthy environment for plants. How each stage of plant growth requires specific temperature and humidity adjustments. Why redundancy in HVAC systems is critical to prevent costly downtime. How Harvest Integrated’s "climate as a service" model supports growers with ongoing system management. Episode Highlights: [00:00] - Introduction to John Zimmerman and Harvest Integrated [03:35] - HVAC Challenges in Cannabis Grow Rooms [04:09] - Comparing Grow Room HVAC to Data Centers [05:32] - The Importance of Humidity Control in Growing Plants [08:33] - The Role of Redundancy in HVAC Systems [11:37] - Different Stages of Plant Growth and HVAC Needs [16:57] - How Harvest Integrated’s "Climate as a Service" Model Works [19:17] - The Process of Designing and Maintaining Grow Room HVAC Systems This Episode is Kindly Sponsored by: Master: Cintas: SupplyHouse: Cool Air Products: property.com: Follow the Guest John Zimmerman on: LinkedIn: Harvest Integrated: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37805670

HVAC Rental Trap for Homeowners to Avoid Long-Term Losses and Bad Installs with Scott Pierson Part 2 08/11/2025

HVAC Rental Trap for Homeowners to Avoid Long-Term Losses and Bad Installs with Scott Pierson Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host , Director of Player Development and Head Coach at , and President of , switches roles again to be interviewed by , Vice President of HVAC & Market Strategy at . They talk about how much today’s customers really know about HVAC, why correct load calculations matter, and the risks of oversizing or undersizing systems. Gary shares tips for new business owners on choosing the right CRM tools, and they discuss helpful tech like remote support apps for younger technicians. The conversation also looks at how private equity ownership can push sales over service quality, and why doing the job right builds both trust and comfort for customers. Gary McCreadie joins Scott Pierson to talk about how customer knowledge, technology, and business practices are shaping the HVAC industry today. Gary explains why proper load calculations are key to avoiding problems from oversized or undersized systems. They discuss tools like CRM software and remote support apps that help small businesses and newer techs work smarter. Gary also shares concerns about private equity companies focusing more on sales than service quality. It’s a real conversation on doing quality work, using the right tools, and keeping customers comfortable. Gary talks about how some customers know more about HVAC than before, but many still misunderstand system needs. He explains why proper sizing through load calculations is so important to avoid comfort and equipment issues. Gary and Scott discuss useful tools like CRM software and remote support apps that help small companies and younger techs work better. They also look at how private equity ownership can push sales over quality service, and why doing the job right matters. It’s a clear, practical talk on using the right tools, making smart choices, and keeping customers happy. Expect to Learn: Why proper load calculations are key to avoiding comfort and equipment problems. How CRM software and remote support apps help small businesses and new techs work smarter. What risks come from oversizing or undersizing HVAC systems? How private equity ownership can shift focus from quality service to sales. Why is doing the job right build trust, comfort, and long-term customer satisfaction? Episode Highlights: [00:00] - Introduction to Gary McCreadie in Part 02 [00:37] - Are Customers More HVAC-Savvy Today? [03:04] - Why Load Calculations Prevent System Problems [03:50] - Risks of Oversizing and Undersizing Equipment [05:58] - Choosing the Right CRM Tools for Your Business [08:52] - Remote Support Apps Helping Young Technicians [10:03] - Private Equity’s Impact on Service vs. Sales [15:17] - Correct Sizing for Better Comfort and Efficiency [16:24] - Balancing Profit with Quality HVAC Work This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow Scott Pierson on: LinkedIn: Encompass Supply Chain Solutions: Follow Gary McCreadie on: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All Inc: Shelburne Soccer Club: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37742255

The Generational Divide in HVAC for Leaders to Retain & Train Young Techs with Scott Pierson Part 1 08/07/2025

The Generational Divide in HVAC for Leaders to Retain & Train Young Techs with Scott Pierson Part 1 In this special episode of the HVAC Know It All Podcast, the usual host, , Director of Player Development and Head Coach at , and President of . takes the guest seat as he’s interviewed by , Vice President of HVAC & Market Strategy at , to discuss the current state of the HVAC industry. They discuss the industry's shifts, like the push for heat pumps, and the importance of balancing technical skills with sales training. Gary talks about the generational gap in the trade and the need for a cultural change to better support new technicians. They also explore how digital tools and online resources are transforming how HVAC professionals work and learn. It’s a part of a candid conversation about adapting to new challenges in the industry. Gary McCreadie joins Scott Pierson to talk about the current challenges in the HVAC industry. Gary shares his journey with HVAC Know It All, starting from a small blog to a big platform. They discuss the changing industry, including the rise of heat pumps and the shift towards sales-focused training. They also dive into the generational gap, where older techs sometimes resist new tools and methods. Gary explains how digital tools are helping the younger generation work more efficiently. It’s an honest conversation about adapting to change and improving the industry’s future. Gary talks about the pressures of the HVAC trade and how it can be tough for workers, both mentally and physically. He shares how the industry’s focus on sales is impacting technical skills. Gary and Scott discuss the generational gap, where older techs often resist new tools and methods. They explore how younger workers are more open to using digital tools, making their work faster and easier. Gary explains how embracing change and new technology can improve the work-life for everyone. It’s a straightforward talk for techs who want to adapt and grow in a changing industry. Expect to Learn: How the HVAC trade is changing with new tools and methods. Why younger techs are embracing digital tools and faster work processes. How the generational gap affects training and adoption of new technology. Why is balancing sales skills with technical expertise is important for the future? How adapting to industry changes can improve work life for all technicians. Episode Highlights: [00:00] - Introduction to Gary McCreadie in Part 01 [02:03] - How Gary Started HVAC Know-It-All and His Mission [06:03] - The Generational Gap: Older vs. Younger Technicians [11:26] - The Role of Digital Tools in Modern HVAC Work [13:26] - How Technology is Shaping the Future of HVAC [19:03] - How AI and Info Access Improve Technician Skills This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow Scott Pierson on: LinkedIn: Encompass Supply Chain Solutions: Follow Gary McCreadie on: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All Inc: Shelburne Soccer Club: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37716055

How Broken Communication and Bad Leadership in the Trades Cause Burnout with Ben Dryer Part 2 08/04/2025

How Broken Communication and Bad Leadership in the Trades Cause Burnout with Ben Dryer Part 2 In Part 2 of this episode of the HVAC Know It All Podcast, host is joined by , a Culture Consultant, Culture Pyramid Implementation, Public Speaker at . Benjamin shares how real conversations and better training can reduce stress and boost team performance. He introduces a pyramid model for honest communication, direction, fulfillment, and accountability. Benjamin also explains how small changes in workplace culture can lead to big improvements in mental health and job satisfaction for workers. His tips help create safer, more supportive, and efficient work environments. Benjamin Dryer talks about how better communication and training help reduce stress in the trades. He shares a simple pyramid method that starts with honest talk and builds up to accountability. He and Gary explain how solving real problems like understaffing or unclear priorities can improve both mental health and business results. Benjamin says that workers often feel unheard, which adds stress, but real support can change that. They both agree that focusing on people and clear processes leads to safer, happier, and more productive workplaces. Benjamin explains that many problems in the trades come from poor communication and a lack of training. He says stress builds when workers feel unheard or unsupported. Gary shares how this shows up in real job sites, like when teams aren’t trained to cover for each other. They talk about Benjamin’s pyramid model that starts with honest talk and leads to real teamwork. Both agree that simple changes like clear roles and caring leaders can lower stress and boost performance. Good culture helps people feel safe, valued, and ready to do their best work. Expect to Learn: How honest communication can reduce stress and improve teamwork. Why do many problems in the trades start with poor training and unclear roles? What Benjamin’s pyramid model teaches about building a strong workplace. How fixing real issues helps both mental health and business success. Why does clear leadership and care for people lead to safer, better workdays? Episode Highlights: [00:00] - Introduction to Part 02 with Benjamin Dryer [02:04] - When Employers Don’t Value You & Setting Boundaries [07:04] - Soccer Analogy: Why Team Training Reduces Stress [11:20] - Fixing Problems Through Better Communication [16:56] - Why Taking Responsibility Relieves Stress [20:29] - The Start of Benjamin’s Culture Consulting Journey [23:05] - Resistance from Leadership & Business Case for Culture [23:27] - How to Contact Benjamin & Final Thoughts on His Mission This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow the Guest Benjamin Dryer on: LinkedIn: Culture Pyramid Implementation at Align & Elevate Consulting: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37657790

How the Man Up Culture in HVAC Fuels Burnout and Blocks Progress for Workers with Benjamin Dryer Part 1 07/31/2025

How the Man Up Culture in HVAC Fuels Burnout and Blocks Progress for Workers with Benjamin Dryer Part 1 In this episode of the HVAC Know It All Podcast, host speaks with , a Culture Consultant, Culture Pyramid Implementation, Public Speaker at , about the emotional toll of working in the trades. Benjamin shares his personal story, including the loss of his father to suicide, and how it led him to focus on mental health in the industry. They discuss the “tough guy” culture, how poor communication and stress affect workers, and why learning to talk openly can make a big difference. It’s a powerful and honest talk that shows why change is needed on job sites. Benjamin Dryer joins Gary to talk about mental health in the HVAC trade. Benjamin shares his journey, including the loss of his father, and how it led him to help others in the industry. They discuss the tough culture many techs face, where showing emotion is seen as weak. He explains how poor communication and pressure from work can build stress. They talk about why it’s important to speak up, support each other, and make job sites safer. It’s a real and helpful talk for anyone who wants to work smarter, not harder, and change the old way of thinking. Benjamin talks about how the HVAC trade can wear people down, like carrying heavy stress every day. He shares how losing his father pushed him to speak up about mental health at work. Benjamin and Gary discuss why techs act tough but often feel alone inside. They talk about how better words and open talks can stop problems before they grow. Benjamin explains how learning to say what you feel makes teams stronger and safer. It’s a real talk for techs who want to care for their minds, not just their tools, and build a better work life. Expect to Learn: How stress and poor communication impact mental health in the trades. Why the “tough guy” culture stops workers from speaking up. How Benjamin’s personal loss led him to support mental health at work. Why learning to express feelings can improve teamwork and safety. How better conversations can break the cycle and create change on job sites. Episode Highlights: [00:00] - Introduction to Benjamin Dryer - Part 01 [02:23] - Starting in HVAC and Facing Mental Stress Early [05:35] - Losing His Father and the Impact on Mental Health [06:52] - “Be a Man” Culture and Why It Hurts the Trade [10:17] - Working Through Pain: Is Toughness Worth It? [15:20] - How Job Pressure and Mental Illness Can Cross Paths [17:54] - Generational Divide: Old Ways vs. Smarter Methods [19:24] - Younger Workers Want Purpose, Not Just a Paycheck This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow the Guest Benjamin Dryer on: LinkedIn: Culture Pyramid Implementation at Align & Elevate Consulting: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37618560

How Improper Charging Turns SEER 17 HVAC Systems into SEER 13 with Jamie Kitchen Part 2 07/28/2025

How Improper Charging Turns SEER 17 HVAC Systems into SEER 13 with Jamie Kitchen Part 2 In Part 2 of this episode of the HVAC Know It All Podcast, host is joined by , an HVAC expert, Training and Account Manager at . They discuss the world of TT valves for heat pumps, particularly the Danfoss TR6. Jamie explains how balance port valves work, the importance of proper leak detection, and why correct charging practices are crucial for efficiency. He also talks about the challenges with condensing pressures and why new technology is improving system reliability. Jamie’s insights help technicians avoid common mistakes and enhance system performance. Jamie Kitchen talks about how balanced port valves help HVAC systems maintain steady pressure, especially during temperature changes. He explains why proper leak detection and charging techniques are key to avoiding equipment damage. Gary and Jamie discuss the importance of keeping condensing pressures stable to ensure the system runs efficiently. Jamie also shares how modern technology, like a variable-speed fan, helps solve old issues with air conditioning systems. They both agree that precision in setup and maintenance is essential for long-term reliability. Jamie explains that TT valves, like the Danfoss TR6, help HVAC systems maintain stable pressure, especially when conditions change. He says proper leak detection and accurate charging are vital for preventing damage to compressors. Gary notes that modern systems have new tech, like variable-speed fans, to keep pressures steady. They both agree that many older methods are inefficient or can cause issues, but balancing port valves and precision in maintenance make a big difference in system performance and longevity. Expect to Learn: How TT valves like the Danfoss TR6 help stabilize HVAC systems. Why accurate leak detection and charging are critical for compressor health. How modern tech, like variable-speed fans, improves system reliability. What issues can arise from unstable condensing pressures? Why are balanced port valves key for steady operation and longer equipment life? Episode Highlights: [00:32] - Introduction to Part 02 with Jamie Kitchen [02:02] - Accurate Leak Detection & Compressor Protection [05:35] - Balance Port Valves & Condensing Pressure Stability [09:32] - How Balance Port Valves Stabilize Pressure in Variable Conditions [12:21] - Importance of Subcooling for Proper Charging [19:20] - Correct Placement and Positioning of the Sensing Bulb [21:02] - Breakdown of the TR6 Valve and Its Multi-Refrigerant Capabilities [23:17] - Closing Thoughts and Upcoming Van Video with Gary and Jamie This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow the Guest Jamie Kitchen on: LinkedIn: Danfoss: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37543605

The TXV Setup HVAC Technicians Need to Optimise Reversible Heat Pumps with Jamie Kitchen Part 1 07/24/2025

The TXV Setup HVAC Technicians Need to Optimise Reversible Heat Pumps with Jamie Kitchen Part 1 In this episode of the HVAC Know It All Podcast, host is joined by , an HVAC expert, Training and Account Manager at , to talk all about TX valves for heat pumps. Jamie breaks down how these valves work in both heating and cooling modes and why they need to handle refrigerant flow in two directions. They discuss the parts of a TX valve, how pressure and temperature control the flow, and why Danfoss uses stainless steel in their design. Jamie also explains how proper installation helps prevent common issues and why external equalizers are important in many setups. It’s a must-listen for anyone working with heat pumps. Jamie Kitchen from Danfoss joins Gary to talk about TX valves used in heat pumps. Jamie explains how these valves control refrigerant flow when switching between heating and cooling. He breaks down how the valve parts work together, using pressure and temperature to open and close. They also talk about why heat pumps need special valves, and how check valves help flow in both directions. Jamie explains why Danfoss uses stainless steel bulbs and tubes to stop leaks and handle rough conditions. It’s a helpful talk for techs who want to understand heat pump valves better and install them correctly. Jamie explains how TX valves in heat pumps work like traffic lights for refrigerants, letting it flow the right way in heating or cooling. He shows how the valve uses pressure from a sensing bulb, a spring, and the coil to open or close. Jamie and Gary talk about why using an external equalizer helps the valve work better, and how check valves let refrigerants move both ways. Jamie also shares why Danfoss uses stainless steel parts; they last longer and don’t break or leak. It’s a smart guide for techs who want to understand these valves and avoid system issues. Expect to Learn: How TX valves work in both heating and cooling modes. Why heat pumps need valves that flow in both directions. How pressure and temperature control valve opening and closing. Why using an external equalizer helps the valve feed right. How stainless steel parts make the valve last longer and stay leak-free. Episode Highlights: [00:44] - Introduction to Jamie Kitchen - Part 01 [02:02] - What Makes Heat Pumps Different: Reversing Valve Basics [04:48] - How TXVs Work: Refrigerant Flow & Check Valve Role [06:25] - TXVs in Southern U.S. vs. Cold Climate Installations [10:36] - Why External Equalizers Help TXVs Feed Properly [16:05] - The Three Forces in a TXV: Bulb, Spring & Evaporator Pressure [19:23] - What’s Inside the Bulb? Refrigerant Mix for Better Control [22:07] - Why Danfoss Uses Stainless Steel for Bulbs & Tubes This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow the Guest Jamie Kitchen on: LinkedIn: Danfoss: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37508325

HVAC Real World Strategy for Technicians to Prevent AC Failures with 5-Year Replacement Rule 07/21/2025

HVAC Real World Strategy for Technicians to Prevent AC Failures with 5-Year Replacement Rule In this solo episode of the HVAC Know It All Podcast, host , Director of Player Development and Head Coach at Shelburne Soccer Club and President of and , shares a real-world story about residential HVAC service and why changing capacitors and contactors on a schedule can help avoid system breakdowns. He explains how a small overlooked issue led to a callback and how techs can prevent this by replacing aging parts before they fail. Gary talks about the impact of weather, usage, and location on these components and offers honest advice based on his own experience. It’s a clear, simple guide for techs looking to avoid headaches and keep customers happy. Gary shares a real-world HVAC story that shows why replacing old capacitors and contactors can stop bigger problems later. He explains how a small part failure caused a callback and how that could’ve been avoided with a simple replacement. He talks about how heat, moisture, and age can wear down parts and why changing them every five years is a smart move. Gary also points out that doing this isn’t about upselling, it’s about being honest and helpful. It’s a simple guide to keeping systems running and customers happy with fewer breakdowns. Throughout this episode, Gary shares how one missed part led to a system failure and why techs should change old capacitors and contactors before they break. He explains how weather, age, and corrosion wear out parts and how a simple check can save a service call. Gary gives advice on when to suggest part replacements, how to talk with homeowners honestly, and why this isn’t about sales, it’s about smart service. His tips help techs avoid callbacks and keep systems running better in hot weather. Expect to Learn: Why replacing old capacitors can stop system failures. How heat, age, and moisture damage key parts. When to suggest swaps to avoid callbacks. Why this advice isn’t about upselling. Easy steps to keep AC units running longer. Episode Highlights: [00:00] - Intro: Real-world HVAC service vs textbook rules [01:40] - How a corroded capacitor caused a callback [04:20] - Why swapping old parts can prevent failures [06:20] - Five-year rule and honest service advice This Episode is Kindly Sponsored by: Jobber: Follow the Host: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All Inc: Shelburne Soccer Club: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37477730

The Lead Gen Crisis for Contractors to Rebuild Trust & Get Vetted High-Quality Clients - Nick Fergis 07/17/2025

The Lead Gen Crisis for Contractors to Rebuild Trust & Get Vetted High-Quality Clients - Nick Fergis In Part 2 of this episode of the HVAC Know It All Podcast, host talks with (Nick Fergis), co-founder and CEO of , a site that connects homeowners with top-rated contractors. They go over the free and paid membership tiers for contractors, tools like Max Closer and Max Qualifier, and how Property.com helps build trust and drive quality leads. Nick shares why he started the platform, how it supports real estate agents too, and why only the best contractors are allowed in, no room for poor service or shady lead generation. Nick Fergis talks about why Property.com only lists top-rated, vetted contractors to help homeowners avoid poor service. He explains their free and paid plans, where tools like Max Closer and Max Qualifier help contractors get leads and show their work. Nick also shares how real estate agents will soon use the platform to share trusted pros with new homeowners. Gary talks about how many lead services today feel random and low-quality. They agree that trust, clear info, and proven work matter most when choosing the right people for the job. Nick explains that Property.com helps homeowners find top local pros by listing only trusted and vetted contractors. He says the free plan gives you a site and certificate, but paid plans add tools like Max Closer to help close jobs and Max Qualifier to find better leads. Gary says the site feels like a real estate page, but for contractors, all in one spot. They both agree that many lead services are spammy, send bad leads, or don’t know the trades. Property.com is built to fix that with tools and trust that help both sides. Expect to Learn: Why Property.com only lists top-rated, vetted contractors. How free and paid plans help pros get leads and build trust. What tools like Max Closer and Max Qualifier do for you. Why real estate agents will share their Rolodex with new owners. How this platform beat random lead services and bad results. Episode Highlights: [00:00] - Introduction to Part 02 with Nick Fergis [00:52] - Property.com Membership Plans and Lead Tools [05:53] - Property.com offers trusted pros vs. random online searches [07:46] - Strict vetting and limited contractor spots [10:22] - Real estate agents and digital Rolodex use [13:50] - The Problem with Spammy Lead Services & Low-Quality Contractors Get your free HVAC pro webpage at - Join top-rated contractors today! This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Nick Fergis on: LinkedIn: Property.com: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37429395

The Lead Vetting System for HVAC Pros to Boost Visibility & Avoid Bad Customers - Nick Fergis Part 1 07/14/2025

The Lead Vetting System for HVAC Pros to Boost Visibility & Avoid Bad Customers - Nick Fergis Part 1 In this episode of the HVAC Know It All Podcast, host chats with (Nick Fergis), Co-Founder and CEO of , about how HVAC contractors can grow their business online. They talk about how Property.com connects homeowners with top-rated contractors and how HVAC pros can get free microsites to boost their visibility. Nick explains features like seeing permit history, using smart tools to qualify leads, and even rating customers. They also cover the importance of ethical sales, staying away from bad clients, and how Property.com supports pros across the U.S. with tools to get noticed and win more jobs. Nick Fergis shares how Property.com helps HVAC pros get more leads by showing their work to local homeowners online. He explains that only top-rated contractors are listed, and they get free microsites to boost their business. Nick talks about tools that show past permits, home info, and which jobs are worth the time. He also explains how pros can rate customers to avoid bad ones. Gary shares stories of tricky jobs and why it helps to know a home’s history. They agree that better tools, planning, and picking good leads can grow a business the right way. Nick explains how Property.com only lists contractors with strong reviews, helping homeowners find trusted pros. Like having a badge of trust, passing their check gives HVAC techs a free site to show their work. He shares tools that show a home’s past permits, age, and if upgrades are needed, making it easier to plan jobs. Gary adds how this helps avoid bad leads and boosts trust. They remind techs that using smart tools, staying honest, and picking the right jobs helps grow a strong, respected business. Expect to Learn: How top-rated HVAC pros can get listed on Property.com. Why having a free microsite helps grow your business. How permit and home data can make lead follow-ups smarter. Why contractors can now rate customers to avoid bad ones. How smart tools and planning lead to better jobs and trust. Episode Highlights: [00:00] - Intro to Property.com and guest Nick Fergis [02:49] - Free microsites for top-rated HVAC pros [03:52] - How Property.com helps pros get found [06:45] - Star rating rules for getting listed [07:50] - What the free mini-site includes and does [09:48] - “Max Qualifier” tool for smart lead filtering [14:13] - Rating customers to avoid problem clients [17:54] - How some homeowners trick contractors [19:34] - Current U.S. areas where tools work best Get your free HVAC pro webpage at https://landing-pages.property.com/mccreadie1 - Join top-rated contractors today! This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Nick Fergis on: LinkedIn: Property.com: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37396580

HVAC Myths for Homeowners to Fix Sizing Mistakes and End Cold Rooms with Drew Tozer Part 2 07/10/2025

HVAC Myths for Homeowners to Fix Sizing Mistakes and End Cold Rooms with Drew Tozer Part 2 In this episode of the HVAC Know It All Podcast, host chats again with , author of and Partner at , and Expert Advisor at and . They talk about why right-sizing HVAC systems is so important and how old rules of thumb often lead to discomfort. Drew explains how load calculations, better filters, and smart installs can improve comfort, air quality, and energy use. They also touch on heat pump myths, hybrid systems, and why teaching both homeowners and techs can lead to better results and fewer system issues. Drew Tozer talks about why many homes feel uncomfortable, drafty rooms, poor airflow, and wrong system sizes. He explains that heat pumps, when chosen and installed right, fix these issues and help save energy. Drew also highlights how indoor air quality is often ignored and why better filters should be standard, not upgrades. Gary shares stories of past installs that prove doing the math and using load calcs lead to better results. They agree that homeowners and techs both need clear info to make smarter choices and keep systems running well for years. Drew explains that many homes stay cold or drafty because the HVAC system isn’t sized or installed correctly. Like putting on the right shoes, using load calcs helps pick the best heat pump for comfort. He says square footage isn’t enough; you need to know how the house works. Gary shares how better filters, return drops, and smart installs stop airflow issues and dirt build-up. They both say systems should be sized with care, not guesswork, so homes stay comfy, air stays clean, and systems last longer without costly breakdowns. Expect to Learn: Why load calcs matter more than home size when picking HVAC. How better filters and duct design improve air and comfort. Why most homeowners don’t replace filters often enough. How heat pumps work well without gas or high upkeep. Why simple changes can make HVAC last longer and run better. Episode Highlights: [00:00] - Intro to Part 02 with Drew Tozer [01:45] - Why homeowners get confused by mixed HVAC quotes [03:33] - Right-sizing improves comfort in cold rooms [05:04] - Why square footage doesn’t equal HVAC sizing [08:41] - Indoor air quality and the role of HVAC filters [11:35] - Why 4-5 inch filters should be standard now [15:35] - Better filter cabinets mean less maintenance [20:27] - Drew’s free book and its easy-read format [22:22] - Why install quality matters more than equipment brand 🎁 Claim Your Free Copy of Feel Good Homes! Visit to get your free PDF or physical book (available in Ontario). Make your home feel better, starting today! This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Drew Tozer on: LinkedIn: Foundry Heat Pumps: Building Decarbonization Alliance: Jouleia: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37357095

HVAC Design Mistakes for HVAC Pros to Stop Oversizing and Switch to Heat Pumps with Drew Tozer Part 1 07/09/2025

HVAC Design Mistakes for HVAC Pros to Stop Oversizing and Switch to Heat Pumps with Drew Tozer Part 1 In this episode of the HVAC Know It All Podcast, host talks with , an energy advisor and Partner at , and Expert Advisor at and , about heat pump systems and how to make homes more comfortable. They discuss common problems like hot and cold rooms, the myths around heat pumps, and why right-sizing equipment matters. Drew explains how heat pumps have improved and how to pick the best one based on home size, ductwork, and local climate. They also cover hybrid setups, electric backups, and simple tips to avoid overworking systems and keep indoor air comfy and efficient. Drew Tozer explains how many homes have rooms that are too hot or too cold because of wrong HVAC sizing. He shares why heat pumps are a smart fix when sized right and how older myths make people avoid them. Drew says most homes don’t need gas backup and that hybrid systems help when ductwork or power panels are limited. Gary shares job stories showing how right sizing and good planning improve comfort. They both agree that knowing a home’s needs and choosing the right system can lower costs, save energy, and keep homes more comfortable year-round. Here, Drew explains how many HVAC systems are too big for the home, which causes hot and cold spots and short run times. Like using the right shoe size, right-sizing heat pumps helps keep comfort steady. He says heat pumps now work well even in cold places, and hybrid setups help when ductwork or power is limited. Gary shares how proper installs and load checks made big comfort changes. They remind techs that smaller, well-planned systems run better, save energy, and avoid problems like noise, bad airflow, and early breakdowns. Expect to Learn: Why do many homes have hot and cold rooms year-round? How oversized HVAC systems cause poor comfort and airflow. Why modern heat pumps often don’t need a gas backup. How hybrid systems help when ducts or power are limited. Why right-sizing saves energy and makes homes feel better. Episode Highlights: [00:00] - Intro to Drew Tozer in Part 01 [02:07] - Modern Heat Pumps Don’t Need Gas Backup [04:49] - Why load calculations are key for heat pumps [05:45] - Hybrid setups for duct and power limitations [09:25] - Oversized cooling and moisture issues explained [11:37] - Real loads vs. guessed loads in HVAC installs [13:32] - Choosing the best size heat pump for ductwork [16:58] - Panel upgrades vs. staying with gas backup [19:39] - Fixing hot/cold rooms with the right equipment sizing 🎁 Claim Your Free Copy of Feel Good Homes! Visit to get your free PDF or physical book (available in Ontario). Make your home feel better, starting today! This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Drew Tozer on: LinkedIn: Foundry Heat Pumps: Building Decarbonization Alliance: Jouleia: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37345235

HVAC Sealant Myths for Techs to Stop Using Outdated Beliefs & Fix Micro Leaks – Matthew Cowley Part 2 07/03/2025

HVAC Sealant Myths for Techs to Stop Using Outdated Beliefs & Fix Micro Leaks – Matthew Cowley Part 2 In this episode of the HVAC Know It All Podcast, host continues his chat with , a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at . They discuss the leak sealants, their proper use, and common misconceptions. Matthew explains how Spectronics' oil-based, solvent-free sealant is safe and effective for tiny evaporator leaks. Gary shares tips from his article on diagnosing and fixing leaks, stressing that sealants should only be used when repairs aren't possible. They also talk about the EZ-Ject injection method, which makes applying sealant clean and simple. The episode ends with a push for better research and open-mindedness in the HVAC trade. Matthew Cowley explains how Spectronics Corporation's sealants work to fix very small refrigerant leaks, especially in hard-to-reach places like evaporator coils. He talks about the importance of finding and confirming a leak before using a sealant. Matthew also shares how their dye and sealant mix is safe, oil-based, and doesn’t harm HVAC systems. Gary adds tips from his own testing and stresses that sealants should be used only when proper repairs aren’t possible. They finish by urging techs to learn, test products, and stay open-minded about modern leak solutions. Throughout this episode, Matthew talks about the safe use of leak sealants in HVAC systems. He explains that their oil-based formula works well for small leaks and doesn’t harm system parts. He and Gary stress the need to confirm a leak before using sealant and only apply it when a repair isn’t possible. Matthew also explains their clean and EZ-Ject injection tool. Lastly, they talk about learning, testing products, and staying open-minded to new tools and methods in the HVAC field. Expect to Learn: Why it’s important to confirm and locate leaks before using sealants. How oil-based sealants work for tiny leaks without harming HVAC systems. Why proper injection tools like EZ-Ject make the job cleaner and safer. What makes Spectronics’ dyes and sealants different from others? The value of testing, learning, and staying open-minded about new products. Episode Highlights: [00:00] - Intro to Part 02 with Matthew Cowley [01:56] - When and why Spectronics Corporation added sealant to dye [03:53] - Diagnosing leaks before using any sealant [05:23] - Why tiny leaks may not show with soap and nitrogen [06:56] - When an evaporator leaks means replacement, not repair [08:56] - Online opinions vs real-world HVAC experience [11:05] - How to test and confirm sealant success in systems [12:33] - The EZ-Ject injection method and how it works [14:26] - Using the correct dye amount per ton of equipment [16:33] - Misconceptions about sealants and system safety [18:40] - Legal issues with leaks and refrigerant in Canada [23:13] - Closing Remarks and Acknowledgment of Organizational Legacy This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Matthew Cowley on: LinkedIn: Spectronics Corporation: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37219605

The Truth About HVAC Sealants for Techs to Stop Leaks and Save Compressors – Matthew Cowley Part 1 06/30/2025

The Truth About HVAC Sealants for Techs to Stop Leaks and Save Compressors – Matthew Cowley Part 1 In this episode of the HVAC Know It All Podcast, host chats with , a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at , about the truth behind internal sealants used in HVAC systems. They explain how older polymer-based sealants caused problems due to chemical reactions, while new oil-based ones work safely with mechanical action. Matthew and Gary talk about how oil-based sealants coat leak areas from the inside without clogging or damaging parts. They also share stories from real HVAC jobs, testing tips, and why more people are starting to trust this modern sealant method. Matthew Cowley explains how modern oil-based sealants are safer for HVAC systems than old polymer ones. He shares how these sealants coat tiny leaks from inside without hardening or clogging parts. Matthew talks about how they need pressure, heat, and small leak spots to work well. He also explains why these sealants don’t hide damage but help prevent bigger leaks. Gary adds real job stories showing how these sealants fixed small leaks without harming systems. They both agree that with testing and care, this method can save time, money, and prevent future service calls. Here, Matthew explains how oil-based sealants work safely by coating leaks from the inside without reacting to air. Like using oil between gears, it seals without blocking flow. He talks about how these sealants need heat, pressure, and tiny leak spots to work well. Matthew warns that they won't fix big leaks, but are great for small, hard-to-find ones. Gary adds that testing over time shows no damage to systems. They remind techs that using sealant with care can help avoid repeat leaks and keep systems running quietly and smoothly. Expect to Learn: Why old polymer sealants cause damage in HVAC systems. How oil-based sealants work without hardening or clogging. Why are these sealants best for tiny, hard-to-find leaks? How real job testing shows they don’t harm compressors. Why careful use can help stop leaks and avoid callbacks. Episode Highlights: [00:00] - Intro to Matthew Cowley in Part 1 [02:10] - Story of polymer sealants and compressor failure [04:28] - Polymer vs. oil-based sealants explained simply [06:00] - Real job testing and honest sealant results [07:25] - How tiny leaks are found and sealed internally [09:21] - How oil-based sealants coat and seal from inside [13:12] - Parts per million tests show shrinking leak rates [14:51] - Automotive use and why OEMs trust this tech [17:00] - Why some HVAC pros now add sealant on install [20:30] - OEM trust proves sealants work This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Matthew Cowley on: LinkedIn: Spectronics Corporation: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37162045

HVAC Evacuation Myths for Installers to Fix System Failures with Torque Tools – David Rames Part 2 06/26/2025

HVAC Evacuation Myths for Installers to Fix System Failures with Torque Tools – David Rames Part 2 In this episode of the HVAC Know It All Podcast, host continues his conversation with , Senior Product Manager at . In Part 2, David talks about the importance of pressure testing and evacuating each line set in multi-zone ductless systems. He emphasizes using a torque wrench to avoid over-tightening flare nuts, which can cause leaks. David also explains the dry mode feature in Midea systems, designed to control humidity effectively. The episode wraps up with advice on proper installation, maintenance, and the value of training to ensure quality work and satisfied customers. David Rames discusses the importance of pressure testing and evacuating each line set in multi-zone ductless systems. He explains how using a torque wrench can prevent over-tightening flare nuts, which can cause refrigerant leaks. David also highlights the dry mode feature in Midea systems, which helps manage humidity by slowing down the fan and cooling the room. The episode wraps up with advice on proper installation, leak testing, and the need for thorough training to ensure quality installs and satisfied customers. Throughout this episode, David talks about the steps to ensure a proper installation in multi-zone ductless systems. He explains the importance of pressure testing and evacuating each line set separately to avoid leaks. David also discusses the need for using a torque wrench to avoid over-tightening flare nuts. He highlights the dry mode feature in Midea systems, which helps control humidity. Lastly, he shares tips on doing thorough training and following manuals to get the best results on every job. Expect to Learn: Why is pressure testing and evacuating each line set crucial? How a torque wrench prevents over-tightening flare nuts. What the dry mode feature in Midea systems does for humidity control. The importance of following the installation manual for better results. Why thorough training ensures high-quality installs and satisfied customers. Episode Highlights: [00:00] - Intro to Part 02 with David Rames [01:33] - Key steps for pressure testing and evacuation [02:59] - Using a torque wrench the right way [05:36] - Manuals matter for a clean install [07:23] - Understanding torque ranges and flare fitting [09:25] - Leak testing tips and skipping filter dryers [10:56] - Doing evacuation and decay tests properly [13:56] - Good installs stop blaming on equipment [16:42] - Using dry mode for better humidity control [18:12] - How dry mode changes fan speed and coil temp [20:12] - When misuse, not installation, causes complaints [25:21] - Wrap-up and where to learn more about Midea 🔥 Think You’ve Got What It Takes? Enter the ServiceTitan HVAC National Championship powered by Trane for your shot at $100K and a trip to Florida! 📅 Complete the quiz by June 30 to qualify for the next round. 👉 Take the Quiz Here: This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest David Rames on: LinkedIn: Midea America: HVAC Nationals Competition: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37149230

Ductless Heat Pump Tips for HVAC Pros to Master Zoning and Install Smarter with David Rames Part 1 06/24/2025

Ductless Heat Pump Tips for HVAC Pros to Master Zoning and Install Smarter with David Rames Part 1 In this episode of the HVAC Know It All Podcast, host talks with , Senior Product Manager at , about how Multi-zone Ductless systems work and where they fit best. David explains why they’re great for homes without ductwork and how each room can have its own comfort setting. They break down how the system runs, including how it uses one outdoor unit for many indoor units. Gary and David also cover installation tips, design tricks, and how to avoid wiring mistakes. Plus, they share real-world advice on mounting units to reduce noise and making sure systems run smoothly and last longer. David Rames explains why Multi-zone Ductless systems are a smart choice for homes without ductwork. He shares how one outdoor unit can run many indoor heads, giving each room its own comfort level. David also talks about how the system adjusts refrigerant flow to match the needs of each zone. He explains why line sets and wiring must be carefully planned and how a special feature can fix mistakes if zones are mixed up. David gives tips on placing the outdoor unit to avoid noise, and how knowing these small things helps the system work better and keeps customers happy. Here, David explains how Multi-zone Ductless systems give better comfort by letting each room set its own temperature. Like having light dimmers, people can control heat or cool just where they need it. He talks about how one unit sends refrigerant to all zones and why installers must size and wire things right. David also shares how a smart feature can fix wiring mistakes fast, but it’s still best to fix it right later. He reminds techs that placing the outdoor unit in the right spot helps avoid noise and keeps the home peaceful. Expect to Learn: Why Multi-zone Ductless is great for homes without ductwork. How one outdoor unit runs many rooms with custom comfort. Why line sets and wiring need careful planning and setup. How a smart feature can fix wiring mix-ups in a pinch. Why unit placement matters to keep noise levels low. Episode Highlights: [00:00] - Intro to David Rames in Part 01 [01:16] - Shoutout to past episode and HVAC Nationals competition [03:28] - What is a Multi-zone Ductless System? [05:46] - Room-by-room comfort with zone control [07:15] - How refrigerant flows and the system modulates [08:44] - Outdoor Expansion Valves Explained [12:10] - Key install tips for wiring and line sets [15:56] - Smart fix for wiring mistakes with Synchro [17:58] - Using Synchro Connect as a quick fix for wiring mix-ups [19:38] - Outdoor Unit Mounting Best Practices 🔥 Think You’ve Got What It Takes? Enter the ServiceTitan HVAC National Championship powered by Trane for your shot at $100K and a trip to Florida! 📅 Complete the quiz by June 30 to qualify for the next round. 👉 Take the Quiz Here: This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest David Rames on: LinkedIn: Midea America: HVAC Nationals Competition: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37130315

Sealant vs Replacement in HVAC for Technicians to Use a Proven Leak Fix with Tyler Nelson Part 2 06/16/2025

Sealant vs Replacement in HVAC for Technicians to Use a Proven Leak Fix with Tyler Nelson Part 2 In this episode of the HVAC Know It All Podcast, host wraps up his chat with from . In Part 02, Tyler shares his thoughts on using UV dye and leak sealants in refrigerant systems. They talk about how some products, like Spectroline dye, are safe and approved by top manufacturers. Tyler also discusses the pros and cons of leak sealants, stressing they should only be used as a last resort. The episode ends with a look at Sauermann’s Si-DR3 leak detector and how it's built to be both affordable and effective for today’s techs working with modern refrigerants. Tyler Nelson talks about using UV dye and leak sealants to find and fix refrigerant leaks in HVAC systems. He explains when leak sealants can help and why they must be used with care. Tyler shares his views on safe products like Spectroline dye and how they don’t harm systems. He also warns about products that can cause clogs. The episode ends with tips on spotting leaks, using your senses before tools, and a look at the Si-RD3 leak detector that helps techs find leaks faster and easier. Throughout this episode, Tyler talks about using UV dye and leak sealants to find and fix leaks faster. He explains that some products, like Spectroline dye, are safe for systems and approved by big manufacturers. Tyler shares when leak sealants should be used and why they aren’t always the best fix. He also highlights the need to test products before judging them and gives tips for spotting leaks using both tools and simple visual checks. Expect to Learn: How UV dye helps find refrigerant leaks quickly and safely. When it’s okay to use leak sealants, and when it’s not. Why testing products yourself is better than guessing. How to spot leaks using simple signs like oil or moisture. What makes the Si-RD3 leak detector a handy tool for techs Episode Highlights: [00:33] - Intro to Part 02 with Tyler Nelson [01:42] - Talking about Spectroline UV dye and manufacturer approval [04:04] - Why some dyes and additives can damage HVAC systems [06:04] - Leak sealants: old vs. new formulas and safety concerns [08:00] - Real-world examples of leak sealants working and failing [12:02] - When it makes sense to use sealants on corroded coils [14:33] - Why testing tools are better than making assumptions [16:29] - Using oil and sight checks to find leak clues [18:46] - Overview of the Si-RD3 refrigerant leak detector features [22:12] - Sauermann’s Growth: From Pumps to Advanced HVAC Tools and Smart Manifolds This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/37010125

How HVAC Pros Can Avoid Misdiagnosis with UV Dye and Leak Detectors in 2025 with Tyler Nelson Part 1 06/13/2025

How HVAC Pros Can Avoid Misdiagnosis with UV Dye and Leak Detectors in 2025 with Tyler Nelson Part 1 In this episode of the HVAC Know It All Podcast, host with from talk about the best ways to find refrigerant leaks. Tyler explains why old methods like using soap bubbles aren’t enough anymore, and how electronic and ultrasonic leak detectors can save time and avoid costly mistakes. They also talk about the right way to use nitrogen for leak checks and how small things like Schrader caps can make a big difference. Tyler shares why UV dye still works well when used right, and how knowing your tools helps you do better work and keep customers happy. Tyler Nelson explains why using modern leak detectors is better than old methods like soap and bubbles. He shares how electronic and ultrasonic tools can find leaks faster and more clearly, saving time and money. Tyler also talks about using nitrogen the right way, slowly and in steps to avoid waste. He explains why Schrader caps matter and how tiny leaks can be missed without the right tools. Tyler also shares how UV dye helps spot hidden coil leaks and how real examples help customers see and trust the problem, leading to better repair decisions. Here, Tyler explains why using the right leak detection tools is key, even if you think the system looks okay. Just like a doctor listens closely, techs should trust tools like electronic and ultrasonic leak detectors to find what eyes can't see. He talks about testing them first to make sure they work right. He also shares how slow leaks and hidden damage like from corrosion can be missed without these tools, and how UV dye can show clear proof that helps techs and customers make smart choices. Expect to Learn: Why old leak test methods can miss small problems. How electronic tools find leaks faster and more clearly. Why adding nitrogen in steps saves time and money. How UV dye shows hidden leaks that eyes can't see. Why checking tools before use helps avoid big mistakes. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 01 [01:40] - Why does leak checking need more than soap? It’s a science, not an art [03:33] - Fast leak checks using electronic detectors [06:56] - Saving nitrogen by pressurizing in steps [09:07] - Using ultrasonic tools for hard-to-find leaks [11:01] - Why Schrader caps matter and leak often [13:38] - How to test your leak detector the right way [15:40] - Finding hidden leaks from corrosion damage [19:25] - How UV dye shows leaks and builds trust This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/36976305

HVAC Tools for Techs to Replace Manifolds and Build Client Trust using EER with Tyler Nelson Part 2 06/09/2025

HVAC Tools for Techs to Replace Manifolds and Build Client Trust using EER with Tyler Nelson Part 2 In this episode of the HVAC Know It All Podcast, host continues his conversation with from , an expert in refrigeration and HVAC tools. In Part 02, Tyler talks about the benefits of using wireless probes and digital manifolds over traditional methods, explaining how they help improve efficiency and reduce refrigerant loss. He shares his thoughts on the future of HVAC technology and the importance of understanding the refrigeration cycle. Tyler also touches on the significance of proper training in leak detection and offers advice for technicians looking to improve their skills. Tyler Nelson explains how he improves HVAC efficiency by using wireless probes and digital manifolds instead of traditional methods. He emphasizes the importance of understanding the refrigeration cycle and how it affects system performance. Tyler also talks about reducing refrigerant loss, staying ahead in the industry, and offering tips for technicians to improve their skills and avoid common mistakes. Throughout this episode, Tyler talks about how using wireless probes and digital manifolds helps technicians improve efficiency and reduce refrigerant loss. He explains the importance of understanding the refrigeration cycle and how it impacts system performance. Tyler also shares how staying updated with new tools and techniques can help technicians avoid mistakes and grow in the trade. Expect to Learn: How using wireless probes and digital manifolds improves HVAC work. Why understanding the refrigeration cycle is key to system performance. How reducing refrigerant loss helps save costs and boosts efficiency. Why staying updated with new tools makes you a better technician. How learning new techniques can prevent mistakes in the field. Episode Highlights: [00:33] - Intro to Tyler Nelson in Part 02 [02:18] - Benefits of Using Wireless Probes and Digital Manifolds [03:59] - Understanding the Refrigeration Cycle for Better Performance [06:02] - Exploring Wireless Probes, Vacuum Pumps, and Digital Manifolds [09:38] - The Future of HVAC: Why Some Technicians Still Prefer Manifolds Over Probes [13:32] - The Demand for Four-Port Manifolds and the Importance of Recovery and Evacuation Training [15:22] - Teasing Refrigerant Leak Detection and Understanding the Refrigeration Cycle This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/36887095

How HVAC Technicians Use Digital Tools to Prove Repairs & Prevent Liability with Tyler Nelson Part 1 06/05/2025

How HVAC Technicians Use Digital Tools to Prove Repairs & Prevent Liability with Tyler Nelson Part 1 In this episode of the HVAC Know It All Podcast, host talks with from about how digital tools are changing the HVAC industry. Tyler explains why using smart tools like digital gauges and apps is not just about speed, it’s about proving your work, building trust, and keeping customers informed. He shares how adding screenshots from tools like ChatGPT helps explain repairs better and prevent confusion. Tyler also talks about Sauermann’s new handheld manifold, made to be small, powerful, and built on real tech feedback from the field. Tyler Nelson talks about why switching from analog to digital tools helps techs stay safe, prove their work, and meet rising customer demands. He explains how using apps, reports, and even ChatGPT can help explain issues clearly and back up recommendations. Tyler shares how storing job data makes follow-ups easier and builds trust over time. He also talks about Sauermann’s new compact manifold, made for real-world use with long battery life and smart features like data logging, so techs can track problems even after leaving the site. Here, Tyler talks about why using digital tools matters, even if the system seems fine. He says just like a doctor runs tests, techs should use smart gauges and apps to see what’s really going on. This gives proof of the system’s condition and helps avoid mistakes. He explains how digital reports, job photos, and even ChatGPT can help show the customer what needs to be done and why it matters. Expect to Learn: Why digital tools help techs show proof and stay safe. How data and reports build trust with customers. Why using ChatGPT or Google can support your advice. How Sauermann’s new manifold makes tracking issues easier. Why saving job data helps with future service and big repairs. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 01 [01:22] - Why digital tools matter for proof and customer trust [03:33] - Using ChatGPT in the field to support findings [04:38] - How digital tools help explain and document reports [05:29] - Using data logs to show system efficiency and trends [06:37] - Leverage reports and signatures to support repairs [08:37] - Importance of showing your work like a math problem [09:36] - Warning about incorrect info from Google and AI [11:25] - Customers often research more than techs expect [14:31] - Meeting informed customers with transparent reports [15:44] - What proper duct cleaning should actually involve [17:01] - How to help analog techs transition to digital [20:05] - Tracking recovery behavior through digital tools [22:33] - From customers to long-term clients with good data This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/36848945

How Improper Handling and Low Airflow Kill HVAC Compressors Without Warning with Glen Schwarzman 06/02/2025

How Improper Handling and Low Airflow Kill HVAC Compressors Without Warning with Glen Schwarzman In this episode of the HVAC Know It All Podcast, host talks with Glen Schwarzman from about compressors and refrigerants. They discuss why using the wrong refrigerant can cause problems and void warranties. Glen explains different types of compressors, how variable speed tech works, and the importance of protecting compressors with things like phase monitors. They also cover tips for oil return in modulating compressors and why understanding new tech is key for HVAC techs. The episode is full of helpful info for anyone working with modern HVAC systems. Glen Schwarzman explains how using the right refrigerant and compressor protects HVAC systems and avoids costly failures. He breaks down the differences between single-stage, two-stage, and variable speed compressors and why electrical protection is important. Glen shares tips on oil return in modulating compressors and the role of vapor injection in heat pumps. He also stresses the need for techs to learn modern HVAC technology to better serve customers and avoid costly mistakes. Throughout the episode, Glen explains why using the correct refrigerant is crucial to avoid compressor damage and warranty issues. He walks through different compressor types, how variable speed technology works, and why electrical protections like phase monitors matter. Glen also shares tips on keeping oil flowing in modulating compressors and how vapor injection boosts heat pump performance. He encourages techs to embrace new HVAC tech and use resources like Copeland Mobile to stay informed. Expect to Learn: Why using the right refrigerant matters for compressors. The differences between single-stage, two-stage, and variable speed compressors. How electrical protections like phase monitors keep systems safe. Tips for oil return and vapor injection in modulating compressors. Why learning modern HVAC tech is important for techs today. Episode Highlights: [00:33] - Intro to Glen Schwarzman [01:55] - Why using the right refrigerant matters [03:47] - Compressor types: single-stage, two-stage, variable speed [06:09] - Electrical protection and phase monitors explained [08:29] - How variable speed compressors handle oil return [12:02] - Importance of Electrical Protection for Variable Speed Compressors [13:31] - Importance of learning modern HVAC technology [16:34] - Tips for diagnosing compressor issues [17:11] - Vapor injection and cold climate heat pumps [18:26] - What to check before replacing a compressor [23:19] - Is a Compressor Really a Pump? Glen Explains the Difference [24:09] - How to Diagnose Compressor Issues and Avoid False Failures This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Glen Schwarzman on: Copeland: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/36814445

How HVAC Techs Use ChatGPT and Claude to Shift into Sales Without Slick Talk – Tony & Ben Part 2 05/29/2025

How HVAC Techs Use ChatGPT and Claude to Shift into Sales Without Slick Talk – Tony & Ben Part 2 In this episode of the HVAC Know It All Podcast, host continues his chat with , is VP of Technical Media at and a host on HVAC TV. In Part 02, Tony shares key lessons from his career, like the value of showing up when things go wrong, how hands-on experience can boost trust, and why honesty builds strong client ties. He also talks about ways technicians can shift into sales roles and what to expect day-to-day. Tony opens up about using AI tools like ChatGPT for content and gives advice for anyone thinking about changing careers or growing in the HVAC field. Tony Mormino shares how showing up during tough times helps build trust in HVAC sales. He talks about learning from mistakes, caring for clients even after the sale, and how techs can move into sales roles. Tony also explains how using AI tools like ChatGPT helps with content and how real-world experience matters more than being a slick salesperson. Throughout this episode, Tony shares how caring deeply, staying honest, and solving problems help him stand out in HVAC sales. He talks about learning by doing, using tools on job sites, and building strong client ties. Tony also shows how AI tools and creating content online help him grow and stay connected in the HVAC world. Expect to Learn: How Tony builds trust by showing up when problems hit. Why hands-on work helps in HVAC sales. How honesty keeps clients coming back. How AI tools support his content and workflow. Why techs should talk to others before changing roles. Episode Highlights: [00:00] - Intro to guest Tony Mormino in Part 02 [01:02] - How problems build trust in sales [02:58] - Lessons from tough HVAC projects [03:48] - Office vs. site work in sales roles [05:25] - Techs moving into HVAC sales jobs [07:21] - What owner sales roles really look like [09:40] - Inside a day in HVAC sales engineering [12:05] - Using AI tools like ChatGPT and Synthesia [13:23] - Tony’s career path and what he’d change [15:23] - Advice for techs thinking about switching roles 1320 [17:04] - Final thoughts and Tony’s HVAC community work This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tony on: Tony Mormino: Air Control Concepts: Follow the Hosts: LinkedIn: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/36744990

How Technical Pros Succeed in HVAC Sales without Being Sleazy by Earning Loyalty - Tony & Ben Part 1 05/26/2025

How Technical Pros Succeed in HVAC Sales without Being Sleazy by Earning Loyalty - Tony & Ben Part 1 In this episode of the HVAC Know It All Podcast, guest host talks with is VP of Technical Media at and a host on HVAC TV. Recorded live at AHR Expo 2025, they dive into the real-world challenges of selling large HVAC systems. Tony shares how he moved from engineering into sales and why building trust is key in commercial projects. They discuss the value of honest sales, the importance of strong relationships, and how good reps act like consultants. Tony also explains how every sale is about solving problems, not just selling products. Tony Mormino talks with Ben Reed about selling HVAC systems for big commercial buildings. He explains how his background in engineering and learning from his dad helped him move into sales. Tony shares why trust and honesty are so important in commercial HVAC, where jobs are bigger and long-term results matter. He talks about helping engineers and building owners find the right equipment, even if it means recommending a competitor. Tony also explains how being yourself, listening well, and focusing on solving problems makes a big difference in HVAC sales. Here, Tony Mormino talks with guest host Ben Reed about selling HVAC systems for big commercial buildings. He shares how he went from engineering to sales, learning from his dad and real-world jobs. Tony explains why trust and long-term thinking matter most in commercial work. He talks about being honest with clients, giving real advice, and even pointing them to other brands if needed. Tony shows how good sales come from solving problems and helping people, not just pushing products. He also explains that anyone can succeed in sales by being themselves and staying helpful. Expect to Learn: Why Tony moved from engineering to selling big HVAC systems. How being honest and building trust helps in commercial sales. Why good salespeople focus on solving problems, not just making deals. How different roles in a sale, like engineers and techs, need different info. Why being yourself and knowing your strengths can lead to sales success. Episode Highlights: [00:00] – Introduction to Part 01 [02:04] – Ben Reed kicks off the episode with Tony at AHR Expo 2025 [02:58] – Tony shares his path from engineering to HVAC sales [04:53] – Why engineers don’t usually end up in sales, and how Tony broke the mold [06:10] – The difference between honest sales and just selling for profit [08:33] – Building trust by guiding clients to the best solution, even if not your product [11:46] – How to speak up with confidence when a product isn’t a good fit [13:16] – Knowing your strengths and working with a team in complex sales [15:14] – Adapting your pitch for engineers, owners, and maintenance techs [16:25] – The power of education-based selling and helping others grow [18:23] – Tony’s favorite equipment to sell and the types of buildings served [19:11] – A full walk-through of the commercial HVAC sales process from start to finish This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tony Mormino on: Tony Mormino: Air Control Concepts: Follow the Hosts: LinkedIn: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/36703855

The Spring & Summer HVAC Maintenance Guide for Technicians to Prevent System Failures Fast 05/22/2025

The Spring & Summer HVAC Maintenance Guide for Technicians to Prevent System Failures Fast In this solo episode of the HVAC Know It All Podcast, host , Director of Player Development and Head Coach at Shelburne Soccer Club and President of and , shares key HVAC maintenance tips for spring and summer. He talks about checking filters, fans, and airflow before diving into more complex issues. Gary covers smart ways to inspect electrical parts, avoid system damage, and keep coils and drains clean. He also gives advice on airflow testing, using probes instead of gauges, and ethical upgrades like better filters or humidity control. It’s a helpful guide for techs to keep systems running smoothly as the weather warms up. Gary shares easy-to-follow HVAC tips to help techs get systems ready for warmer weather. He talks about checking filters, fans, and airflow first, and how a quick look at belts, pulleys, and bearings can prevent bigger issues. He covers why it’s smart to start systems from their controls, how to spot problems in electrical panels, and the risks of moisture and dust. Gary also explains the value of good filters, dehumidifiers, and keeping everything clean. It’s a solid guide to doing safe, smart, and clean maintenance in spring and summer. Throughout this episode, Gary walks techs through simple HVAC checks that can stop bigger problems later. He explains why starting with fans and filters matters, how to inspect belts, airflow, and bearings, and why checking system controls helps spot wiring issues early. Gary also shares tips on cleaning coils, drains, and contactors, and warns about moisture damage. He talks about ethical add-ons like better filters or dehumidifiers and shows how small steps can make systems safer and more reliable. Expect to Learn: How to check filters, fans, and airflow first. Why dirty coils and drains cause big problems. How to inspect contactors for hidden damage. Why using probes beats hooking up gauges. Simple add-ons that boost air quality and comfort. Episode Highlights: [00:00] – Intro to spring and summer HVAC tune-ups [01:19] – Fan, filter, and airflow checks that matter [02:45] – Starting systems from the thermostat or BAS [03:46] – Ventilation, dehumidifiers, and filter upgrades [05:25] – Electrical checks and contactor moisture risks [07:30] – Coil cleaning, drain lines, and ECM damage [08:06] – Static pressure tips and final service advice This Episode is Kindly Sponsored by: Jobber: Follow the Host: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All: Shelburne Soccer Club: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/36654860

HVAC Know It All Podcast

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