HVAC Know It All Podcast
The HVAC Know It All Podcast, hosted by Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade.
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HVAC System Myths for Property Managers to Reduce Air Contamination with Richard Turner Part 1
11/21/2025
HVAC System Myths for Property Managers to Reduce Air Contamination with Richard Turner Part 1
In this episode of the HVAC Know It All Podcast, host speaks with , owner of and a professional duct cleaner with experience in commercial HVAC systems and restoration work. Richard explains the importance of proper duct cleaning and how poor methods can actually make indoor air quality worse. He walks through the correct process, tools, and safety steps for effective cleaning, especially when dealing with older or damaged ductwork. The conversation also covers filtration, air purifiers, and the safe use of disinfectants and deodorizers in duct systems. Richard shares insights from real jobs and explains how clean systems support healthier air in homes and buildings. In this episode, Richard Turner, owner of Modern PURAIR, shares what really goes into proper duct cleaning and why doing it wrong can cause more harm than good. He talks with Gary about the steps professionals should take to protect HVAC systems during cleaning, and how different tools are used for different types of ductwork. Richard explains how things like air purifiers and filters can help keep systems clean and reduce dust in homes. They also talk about cleaning after smoke, mold, or pet damage, and how safe products can help remove odors and bacteria. Richard shows how clean ducts support better air quality and healthier living spaces. Expect to Learn: Why duct cleaning done the wrong way can harm indoor air quality. How professionals safely clean HVAC systems using the right tools and steps. Why filters and air purifiers matter for keeping air clean in homes. How cleaning helps reduce dust, odors, and bacteria from pets, mold, or smoke. What makes professional duct cleaning different from DIY or cheap services? Episode Highlights: [00:00] - Intro to Richard Turner in Part 1 [02:43] - A Common Duct Cleaning Mistake [04:16] - Step-by-Step Professional Process [07:41] - Agitation Tools: Whips & Brushes [09:31] - Do Return Air Filters Help? [13:27] - The Truth About HVAC Filters [18:54] - Deodorizing & Chemical Treatments This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Richard Turner on: LinkedIn: Modern Purair: Website: Modern Purair: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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Trades Are Losing Talent for HVAC Leaders to Fix Culture by Teaching Respect with Kyle Smith Part 2
11/17/2025
Trades Are Losing Talent for HVAC Leaders to Fix Culture by Teaching Respect with Kyle Smith Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host is joined by , an HVAC technician and account manager at . They discuss the importance of mentorship in the trades and how creating a supportive learning environment can help new technicians thrive. Kyle shares his experience of teaching the next generation through patience and hands-on guidance, rather than through harsh criticism. They talk about the value of education and the role of self-education in becoming a successful technician. The episode also covers how building a positive culture within companies can lead to better retention and stronger team dynamics. Gary and Kyle discuss how creating a positive, supportive environment helps new HVAC techs succeed by focusing on teaching instead of yelling. They explain why some older techs struggle to connect with younger ones and how respect and clear expectations can improve teamwork. Kyle shares advice on mentoring, like being patient, using hands-on learning, and taking time to educate rather than criticize. They also talk about using resources like YouTube and phones to help techs learn outside of work hours. They finish by emphasizing the importance of training the next generation and creating a culture of learning in the HVAC industry. Expect to Learn: How mentorship and patient teaching help new HVAC techs build skills. Why does creating a supportive environment lead to better retention in the trade? How does asking the right questions and using hands-on training improve learning? Why encouraging self-education outside of work helps techs grow faster. How to build a company culture focused on respect, teamwork, and education. Episode Highlights: [00:00] - Intro to Kyle Smith in Part 02 [02:17] - How to Truly Attract Youth to the Trades [02:59] - Fixing Mentorship: Teach, Don't Yell [04:37] - The Need for a Strong Support System [07:08] - The "Train the Next" Philosophy [09:15] - Learning Off the Clock for Success [11:55] - What Truly Defines a Great Technician [14:23] - Where to Get Kyle’s Book and What It Covers This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Kyle Smith on: LinkedIn: MK Mechanical, LLC: Website: MK Mechanical, LLC: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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The Best Time to Start your Own HVAC Business for Technicians who Want Freedom
11/14/2025
The Best Time to Start your Own HVAC Business for Technicians who Want Freedom
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts and discuss a foundational question for aspiring HVAC entrepreneurs: Why start your own business? This episode sets the tone for an ongoing series designed specifically for small business owners and those on the cusp of taking the leap into HVAC entrepreneurship. Whether you're still moonlighting or already running jobs solo, this episode is your first step into making the right decisions from day one. Furman and Gary bring a wealth of experience. Gary is a seasoned HVAC professional and founder of HVAC Know-It-All and McCreadie HVAC, while Furman works with contractors across the country on their financials, operations, and technology as co-founder of WorkHero.Together, they blend on-the-ground expertise with startup strategy to guide future entrepreneurs. Expect to Learn Why freedom, impact, and financial independence drive many HVAC pros to start their own businesses The mental and technical readiness needed before going solo Smart strategies to avoid burnout as a one-man show Financial planning tips before making the leap (including the pros and cons of "rage quitting") The role of community networking and how it can support solo operators Episode Breakdown with Timestamps [00:00:00] – Introduction & Vision for the Podcast [00:02:26] – Why Start Your Own HVAC Business? [00:03:32] – The Freedom Factor [00:06:24] – The Real Demands of Business Ownership [00:08:13] – Networking as a Survival Strategy [00:08:52] – Moonlighting vs. Full Commitment [00:11:19] – Financial Opportunity vs. Income Stability [00:16:17] – Readiness Checklist: Technical, Mental, Financial [00:23:42] – The Three Roles of an HVAC Business Owner [00:27:15] – A Family Decision [00:38:25] – What’s Next: Finding Your First Customer Learn how to build a business that runs without you: 📘 The E-Myth Contractor by Michael E. Gerber — a must-read for contractors who want freedom and systems that work. 👉 Get it here: Follow Furman Haynes on: LinkedIn: Facebook: Instagram: Follow Gary McCreadie on: LinkedIn: Website: Facebook: Instagram:
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How the Trades Are Replacing College for Gen Z to Build Real Careers with Kyle Smith Part 1
11/13/2025
How the Trades Are Replacing College for Gen Z to Build Real Careers with Kyle Smith Part 1
In this episode of the HVAC Know It All Podcast, host talks with , HVAC technician and account manager at . Kyle shares insights about his new book “Grit, Grind, and Glory in the Trades”, written to guide young people considering a future in the trades. He and Gary discuss the growing use of smart tools and predictive maintenance in HVAC, and whether these are being designed for a shrinking workforce. Kyle also talks about his own path in the industry, the decline of traditional college education, and why trades still offer a strong, hands-on career for the next generation. In this episode, Kyle Smith shares why he wrote his book “Grit, Grind, and Glory in the Trades” to help young people understand what it is really like to work in HVAC and other trades. He explains how many skilled workers are retiring without passing down knowledge, and how new tools and AI are changing the job. Kyle and Gary talk about the future of the industry, including predictive maintenance and smart systems. They also discuss the decline of college as the only path to success and how the trades can be a great option for people who like to work with their hands and solve problems in the real world. Expect to Learn: Why Kyle Smith wrote a book to guide new workers in the trades. How AI and smart tools are changing the HVAC industry. Why the trades are still a strong career path for hands-on learners. How predictive maintenance could shape the future of HVAC service. Why college is not the only way to build a successful and rewarding career. Episode Highlights: [00:00] - Intro to Kyle Smith in Part 1 [01:58] - Why He Wrote the Book: Bridging the Skills Gap [03:21] - Are New Tools & AI Making Up for a Lack of Skill? [05:26] - The Future: AI Diagnostics vs. Technician Know-How [07:24] - Why Core Troubleshooting Skills Will Always Be Essential [13:04] - Will Trade Promotion Actually Attract New People? [19:24] - The Internet Economy vs. Hands-On Trades for the Next Generation This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Kyle Smith on: LinkedIn: MK Mechanical, LLC: Website: MK Mechanical, LLC: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How to Replace ROI Training with Mentorship to Retain Gen Z Tech in HVAC with Joshua Canfield Part 2
11/10/2025
How to Replace ROI Training with Mentorship to Retain Gen Z Tech in HVAC with Joshua Canfield Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host is joined again by , owner of , about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often struggle to connect with younger ones and how setting clear expectations can make a big difference. The conversation also covers using technology like remote video support to bridge training gaps and the idea of building hands-on trade schools that simulate real job pressure. This episode highlights key ways to support and teach the next generation of HVAC professionals. Gary and Joshua talk about how transformational coaching helps young HVAC techs grow by focusing on support instead of harsh criticism. They explain why many older techs struggle to connect with the new generation and how clear steps and respect can help both sides work better together. Joshua shares tips for training, like asking questions, watching closely, and staying off phones unless they help with learning. They also talk about hands-on trade schools, using real pressure situations, and tech tools like remote video support to guide new techs in the field. They finish by stressing the need for teamwork and better ways to train in today’s HVAC industry. Expect to Learn: Why transformational coaching helps new HVAC techs grow with confidence. How to bridge the gap between older and younger techs on the job. Why asking clear questions builds respect and saves time. Ways trade schools can train students under real pressure. How remote video tools can support techs in the field from a distance. Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 02 [01:35] - What is "Transformational" Coaching? [03:47] - Joshua on transforming people [06:16] - Are young workers really lazy? [07:46] - Solving the generational gap [10:32] - Respect and phone usage [12:26] - A story on miscommunication [14:21] - The ideal trade school model [17:21] - Good vs. bad on-site experiences [19:07] - Using tech for remote training [22:57] - Conclusion & plans for future talks This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Joshua Canfield on: LinkedIn: Blue Box HVACR: Website: Blue Box HVACR: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Leaders Can Replace Ride-Alongs with Real Pressure-Based Learning - Joshua Canfield Part 1
11/06/2025
How HVAC Leaders Can Replace Ride-Alongs with Real Pressure-Based Learning - Joshua Canfield Part 1
In this episode of the HVAC Know It All Podcast, host speaks with , owner of . Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the need for a balanced training approach that combines hands-on work, guidance, and time under pressure. Josh also highlights how small wins and emotional intelligence can build confidence in young techs. Their conversation gives practical ideas for teaching the next generation in today’s industry. In this episode, Joshua Canfield talks about the challenges of training new HVAC technicians in today’s industry. He explains how systems have become more complex with added electronics, while many techs lack hands-on experience and confidence. Josh shares stories from his own start in the trade, where he learned by doing jobs on his own with little help. He and Gary discuss a better way to train techs by mixing pressure-filled situations with support and guidance. Josh also stresses the need to build emotional strength and give new techs chances to succeed so they can grow into confident professionals. Expect to Learn: Why hands-on experience is key to building real technician skills. How throwing techs into the field too soon can hurt their growth. A hybrid training method that balances pressure with support. Why emotional intelligence and small wins build confidence in new techs. How strong mentorship helps techs learn faster and stay in the trade. Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 1 [02:10] - The Changing Landscape: Increased Complexity & Lost Confidence [05:09] - The Core Problem: Lack of Applied Knowledge & Tool Proficiency [06:54] - The "Thrown in the Truck" Method: Pros, Cons, and a Better Hybrid Approach [10:19] - Creating "Aha" Moments: The Power of Pressure and Satisfaction [14:30] - The Triumph of Perseverance: A Story of a First Solo Fix [18:47] - The Key to Success: Persistence Over Pure Intelligence [20:55] - The Modern Apprentice: Navigating a Different Upbringing [22:18] - A New Vision for Training: Blending Technical, Applied, and Emotional Skills [23:54] - Creating "Small Wins" and a Customer-Focused Mindset This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Joshua Canfield on: LinkedIn: Blue Box HVACR: Website: Blue Box HVACR: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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The Dual Fuel Systems for HVAC Pros to Stop Coil Damage and Rusted Furnaces with Jim Fultz Part 2
11/03/2025
The Dual Fuel Systems for HVAC Pros to Stop Coil Damage and Rusted Furnaces with Jim Fultz Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host is joined again by , National Technical Training Manager at and a former trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why running a heat pump and furnace at the same time can cause serious issues. Jim explains how incorrect coil placement can lead to rusted heat exchangers and how technology like the Sensi Touch 2 thermostat helps manage switchover points more accurately. This episode offers helpful tips for HVAC techs working with hybrid heating systems. Gary and Jim talk about how dual fuel systems work and why the placement of coils and furnaces matters for system life and safety. Jim explains the problems that happen when coils are placed before furnaces, like rust inside heat exchangers from trapped moisture. They cover why heat pumps and gas furnaces should not run at the same time and how electric resistance heat is different. Jim also shares how the Sensi Touch 2 thermostat and its outdoor sensors help manage switchover points better. They end by talking about wireless tools that save time and avoid hard-wiring jobs. Expect to Learn: What do thermal and economic balance points mean in HVAC? Why heat pumps and gas furnaces should not run at the same time. How coil placement can damage heat exchangers over time. Ways the Sensi Touch 2 helps manage backup heat more accurately. How wireless sensors can solve wiring problems in retrofit jobs. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 02 [01:56] - Why Furnace & Heat Pump Can't Run Together [06:28] - The Risks of Incorrect Coil Placement [11:35] - Sensi Touch 2 Thermostat & Wireless Solutions [14:50] - Cost Analysis & "Stealth" Thermostat Feature [16:35] - Final Recap on Balance Points This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: Copeland: Emerson: Website: Copeland: Emerson: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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Thermal vs Economic Balance for HVAC Techs to Maximize Heat Pump Performance with Jim Fultz Part 1
10/30/2025
Thermal vs Economic Balance for HVAC Techs to Maximize Heat Pump Performance with Jim Fultz Part 1
In this episode of the HVAC Know It All Podcast, host talks with , National Technical Training Manager at and a former trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and avoid costly service calls. In this episode, Jim Fultz explains the difference between thermal and economical balance points in heat pump systems. He shows how thermal balance is about the heat pump’s ability to meet a home’s heating load as outdoor temperatures drop, while economical balance relates to energy cost and efficiency. Jim uses real examples to show how to calculate these points and why getting them right matters. He also talks about using tools like the Sensi Touch 2 thermostat to set and control balance points. His tips help contractors design better systems and avoid performance issues during cold weather. Expect to Learn: What thermal and economic balance points mean in heat pump systems. How to calculate a balance point using load and capacity data. Knowing the thermal balance point helps avoid cold-weather failures. How the Sensi Touch 2 thermostat helps control backup heat use. Why balance point planning improves system performance and customer comfort. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 01 [02:45] - Thermal vs Economical Balance Point Basics [08:58] - Real-World Dual Fuel Setup and Testing to -9.5°C [12:40] - Backup Heat Lessons and Understanding Balance Points [17:40] - Using Sensi Touch 2 to Set and Control Balance Points This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: Copeland: Emerson: Website: Copeland: Emerson: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Business Series for Technicians Ready to Launch Smarter with Furman Haynes
10/27/2025
HVAC Business Series for Technicians Ready to Launch Smarter with Furman Haynes
In this episode of the HVAC Know It All Podcast, host talks with , Co-Founder of . They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations. Furman talks about the struggles small HVAC business owners face, especially with managing administrative work and finances. He explains how learning business skills while handling fieldwork can be overwhelming. Furman says that building strong processes and using automation can save time and help businesses grow. He shares how WorkHero supports contractors by simplifying tasks and improving business operations. His goal is to help owners work smarter, save time, and build successful, efficient businesses. This episode discusses the challenges of starting an HVAC business. Furman explains how new business owners often struggle with administrative tasks and managing finances. He shares how learning business practices while balancing fieldwork can be tough. Furman also talks about how processes and automation can help owners save time and grow their businesses. His focus is on helping new owners work smarter and build stronger operations. Expect to Learn: How small HVAC business owners can overcome administrative and financial challenges. Why balancing fieldwork with business tasks can be overwhelming for new owners. How automation and processes can save time and help businesses grow. Tips on managing business operations and improving efficiency with WorkHero. How building strong systems leads to smarter work and more successful businesses. Episode Highlights: [00:00] - Intro to Furman Haynes & WorkHero [02:28] - Starting a business in HVAC? Listen in [05:04] - Learning to run a business after the tools [07:54] - From tools to business: finding where to start [11:19] - Paperwork pain & helping small contractors scale [15:23] - Learning in steps & finding time to grow [18:24] - Efficiency, processes & automation in HVAC [22:10] - Podcast plans: business topics, guests, & WorkHero [26:19] - Wrapping up: what to expect & final thoughts This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Furman Haynes on: LinkedIn: WorkHero: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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The Press Fitting Tool for HVAC Techs to Save Time on Installs & Repairs - Jessica Slaughter Part 2
10/19/2025
The Press Fitting Tool for HVAC Techs to Save Time on Installs & Repairs - Jessica Slaughter Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host continues his discussion with , Marketing Manager at , about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology. Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge. Expect to Learn: How press fittings save time and lower labor costs. Why tool cost and trust are key barriers to adoption. Press fittings are being used across the HVAC industry. How RLS is improving fitting availability and product range. Why Press is a strong option for service work and tight job sites. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 02 [01:59] - Press vs. Braze Speed Challenge Idea [03:38] - Showing Time Savings and Proper Brazing Prep [05:01] - Main Pushbacks: Tool Cost and Trust Over Time [06:12] - Longevity, Refrigerant Shift, and Growing Trust in Press [10:48] - Press in Service Calls and Where It’s Being Used Most [17:43] - Global Reach of RLS and Importance of Exposure This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: Property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: RLS Rapid Locking System: Website: RLS Rapid Locking System: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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The RLS Revolution in HVAC That’s Dividing Techs and Changing Installs with Jessica Slaughter Part 1
10/17/2025
The RLS Revolution in HVAC That’s Dividing Techs and Changing Installs with Jessica Slaughter Part 1
In this episode of the HVAC Know It All Podcast, host sits down with , Marketing Manager at . Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction. In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations. Expect to Learn: How press fittings offer a safer, faster alternative to brazing. Why is proper preparation and cleaning essential to avoid leaks? How using the right tools ensures a solid press and reliable systems. Common mistakes technicians make and how to avoid them. Why educating technicians leads to better results and happier customers. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 01 [02:28] - Longevity and Reliability of RLS Press Fittings [04:27] - RLS Press Fittings: Designed for HVAC and High Pressure [06:01] - Testing the Durability of RLS Press Fittings [07:46] - Differences Between Press Fittings for HVAC and Plumbing [12:03] - Common Mistakes with Press Fittings [17:21] - Properly Buffing Deep Scratches Before Pressing This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: RLS Rapid Locking System: Website: RLS Rapid Locking System: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How E-Commerce Is Replacing HVAC Supply Counters and Changing the Trades with Kaytee Gray
10/09/2025
How E-Commerce Is Replacing HVAC Supply Counters and Changing the Trades with Kaytee Gray
In this episode of the HVAC Know It All Podcast, host talks with VP of Fulfillment Operations at , previously Head of Demand Planning. They talk about the shift from brick-and-mortar stores to online parts buying in the trades. Kaytee explains how e-commerce makes it easier and faster to find and order the right parts, helping techs get what they need with less hassle. They discuss how online shopping saves time, gives more product info, and lets techs take control of their orders. Kaytee also talks about how SupplyHouse supports both new and traditional buyers and how the industry is slowly moving toward a more digital future. Kaytee talks about how buying HVAC parts online helps techs save time and avoid mistakes. She explains that e-commerce gives fast access to detailed info, so techs can choose the right parts and trust what they get. Kaytee says this shift helps techs work faster, lowers stress, and gives them more control. She also shares how online tools, search options, and product pages make it easier to find what’s needed. Her goal is to help techs get parts quicker, do better work, and keep customers happy with fewer delays. This episode talks about how HVAC parts buying is changing. Kaytee explains how online shopping makes it easier to find the right parts fast. She shares how e-commerce helps techs save time, avoid mistakes, and get more done. Kaytee also talks about how detailed product info and search tools give techs more control. Her focus is on helping techs work smarter, speed up jobs, and keep customers happy. Expect to Learn: How online parts buying helps techs save time and reduce mistakes. Why detailed product info makes choosing the right part easier. How e-commerce puts techs in control of their own orders. Tips on using search tools to quickly find what you need. Why fast, easy ordering leads to better work and happy customers. Episode Highlights: [00:00] - Intro to Kaytee Grey & SupplyHouse.com [03:47] - Infinite shelf space and smart product info [04:31] - Fast, detailed specs for confident buying [06:07] - Info-rich online vs. in-store experience [07:19] - Shifting responsibility and SupplyHouse’s growth [12:01] - Product range, Amazon comparisons, and focus [16:50] - Speed, trust, and new roles in e-commerce [21:11] - Access perks and thoughts on Canada [23:53] - Serving pros and eyeing Canadian reach [25:49] - Reducing friction for tradespeople online [27:53] - Trust, urgency, and the future of parts buying This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Kaytee Grey on: LinkedIn: SupplyHouse: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Pros Can Electrify Everything & Reduce 90% of Installation Mistakes with Nate Adams Part 2
10/02/2025
How HVAC Pros Can Electrify Everything & Reduce 90% of Installation Mistakes with Nate Adams Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , Co-Founder at Phantasm and Founder at , about electrifying homes and the benefits of heat pumps, solar, and other electric technologies. They discuss how these systems improve comfort, lower costs, and offer better reliability compared to traditional methods. Nate also shares why many HVAC installations fail due to poor practices and the importance of proper sizing and installation. This episode offers valuable tips for HVAC pros to enhance their work and customer satisfaction. Gary and Nate talk about the benefits of electrifying homes with systems like heat pumps, solar, and induction stoves. Nate explains how these electric options are more reliable, cheaper, and provide a better experience for homeowners. They discuss why proper installation and system sizing are key to avoiding mistakes and ensuring long-term performance. Nate shares tips for HVAC pros, emphasizing the importance of understanding and experiencing the systems themselves. They wrap up by highlighting how focusing on quality installs can lead to satisfied customers and fewer callbacks. This episode is packed with useful advice on electrifying homes and improving HVAC installs. Nate and Gary discuss how heat pumps, solar, and other electric systems offer better comfort, lower costs, and greater reliability. They explain why system sizing and proper installation are key to success. Nate shares tips for HVAC pros on how to enhance their work by understanding and experiencing these systems firsthand. This episode helps techs boost their installs, customer satisfaction, and overall service with smart practices and practical tools. Expect to Learn: How heat pumps and solar improve comfort and save money. Why system sizing and installation are crucial for success. The value of hands-on experience with HVAC systems. How quality installs reduce callbacks and boost satisfaction. Why focusing on comfort beats the green energy debate. Episode Highlights: [00:00] - Intro to Nate Adams in Part 02 [01:48] - Nate’s Take on Electrify Everything and Benefits of Electric Systems [04:48] - Renewable Energy Growth and Market Trends [06:07] - Wind Energy, Land Use, and Role in the Renewable Mix [13:03] - Exploring Energy Generation and Costs in HVAC Systems [13:39] - HVAC Installation Tips and Hands-On Experience [17:02] - Educating Consumers and Improving HVAC Accountability [19:27] - Selling Heat Pumps: Comfort Over Green Narrative This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: Website: Nate The House Whisperer: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Pros Replace Gas and Maximize Comfort with Load-Matching Heat Pumps with Nate Adams Part 1
09/29/2025
How HVAC Pros Replace Gas and Maximize Comfort with Load-Matching Heat Pumps with Nate Adams Part 1
In this episode of the HVAC Know It All Podcast, host chats with , Co-Founder at Phantasm and Founder at . Nate explains how heat pumps provide unmatched comfort by adjusting to the home’s needs and running efficiently. He talks about the importance of system sizing, load matching, and radiant temperature for better comfort and energy savings. Nate shares his experiences with different heat pump systems, the importance of proper equipment, and how it can make homes more comfortable year-round. His advice helps contractors improve installations and customer satisfaction. Nate explains how heat pumps can deliver great comfort by adjusting to a home’s needs. He talks about how systems that match the load and temperature of the house run more efficiently and save energy. Nate shares how using the right equipment and proper sizing helps improve comfort and avoid issues. He emphasizes how radiant temperature, system matching, and load calculations can boost customer satisfaction. The goal is to help contractors improve installations and close more deals with smart, reliable tools. This episode focuses on heat pumps and system comfort. Nate explains how adjusting systems to match a home's needs improves efficiency and comfort. He talks about the importance of proper sizing, radiant temperature, and load matching. Nate also shares how using the right equipment and focusing on customer comfort can lead to better results and more sales. Expect to Learn: How heat pumps improve comfort by adjusting to home needs. Why proper sizing and load matching are key for energy savings. How radiant temperature impacts overall comfort. Tips for selecting the right equipment to meet customer needs. Why focusing on comfort helps build trust and close more sales. Episode Highlights: [00:25] - Intro to Nate Adams Part 01 [02:05] - Heat Pump Messaging & Real Comfort [05:11] - Comfort Stories from the Field [07:00] - What Does Mean Radiant Temperature [11:06] - Load Matching & System Sizing [14:33] - Humidity Control in Shoulder Seasons [16:27] - Dehumidification & Communicating Systems [20:38] - Backup Heat & Field Service Concerns [25:29] - Panels, Hybrids & Cooling Savings This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: Website: Nate The House Whisperer: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Contractors Can Stop Oversizing & Close More Deals Using LaserCalc - Andrew Barton Part 2
09/25/2025
How HVAC Contractors Can Stop Oversizing & Close More Deals Using LaserCalc - Andrew Barton Part 2
In this episode of the HVAC Know It All Podcast, host continues his chat with , CEO of , , , and . They discuss the Laser Calc tool and how it helps techs and contractors do fast and easy load calculations, both room-by-room and block load. Andrew explains how these tools save time, improve system sizing, and make proposals more accurate and professional. They also discuss why AirMatch isn’t ACCA-approved and why that doesn’t mean it’s less reliable. This episode gives real tips for techs looking to stand out with better system design. Gary and Andrew talk about how using load calculations, like room-by-room or block load, can help size HVAC systems the right way. Andrew explains how Laser Calc saves time, makes proposals fast, and helps techs show real value to customers. They also go over the mobile app version, which is great for quick jobs in the field. Andrew shares why AirMatch isn’t ACCA-approved and how it’s still trusted and based on industry standards. They wrap up by showing how better tools can lead to better system design and happier customers. This episode is full of helpful tips on HVAC load calculations, system sizing, and customer service. Andrew and Gary explain how using tools like Laser Calc and AirMatch can make work faster and more accurate. They talk about using room-by-room or block loads and how techs can build custom systems and quotes in minutes. They also explain why being ACCA-approved isn’t everything. This episode helps techs improve their installs, sales, and service with smart tools and simple steps. Expect to Learn: How Laser Calc helps with fast and accurate HVAC load calculations. Why are room-by-room loads more detailed than block loads? The pros and cons of ACCA approval for HVAC software. How custom system design can boost sales and customer trust. Why mobile tools like Laser Calc are great for techs in the field. Episode Highlights: [00:00] - Intro to Andrew Barton in Part 02 [01:40] - Time Needed for Load Calcs and Custom Proposals [03:50] - Sizing Right and Offering Flexible HVAC Options [06:22] - How Laser Calc Mobile Simplifies Block Load Calcs [08:23] - Fast, Accurate Load Calcs with Laser Calc Mobile [09:58] - Is Laser Calc ACCA Approved? Here’s the Truth [12:22] - Why Approval Isn’t Everything: Accuracy, Cost & Free Trials [15:11] - Custom Systems, Real Value, and Built-In Financing [17:57] - Final Thoughts on AirMatch, Laser Calc, and Contractor Tools This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Andrew Barton on: LinkedIn: AirMatch: Arenberg: Imogen Technologies LLC: CFM Equipment Distributors: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Contractors Use Load Calc & AHRI Quotes to Boost Sales Ethically with Andrew Barton Part 1
09/22/2025
How HVAC Contractors Use Load Calc & AHRI Quotes to Boost Sales Ethically with Andrew Barton Part 1
In this episode of the HVAC Know It All Podcast, host talks with , CEO of , , , and . Andrew explains how AirMatch helps HVAC contractors build and price systems on-site using tools like Laser Calc for quick and detailed load calculations. He shares how the software helps customize equipment setups, match AHRI data, and get accurate prices fast. Andrew also talks about why proper sizing, system matching, and customer involvement lead to better sales and comfort. The goal is to help contractors close more deals with tools that are smart, fast, and easy to use. Andrew explains how AirMatch helps HVAC pros design and sell systems directly in the home. He talks about tools like Laser Calc, which helps size equipment right by doing quick load calculations. Andrew also covers how the software uses your own price sheets and equipment info to give instant, accurate quotes. He explains how picking the right system parts and matching them properly improves comfort, saves time, and builds trust with customers. The goal is to help contractors close more sales with tools that are simple, smart, and made for today’s HVAC needs. This episode highlights HVAC sales and system design using AirMatch. Andrew explains how tech like Laser Calc helps size equipment fast and right. He talks about customizing quotes using real prices and matched systems. Andrew also shares tips on showing customers value, building trust, and closing more deals with clear, quick proposals. Expect to Learn: How AirMatch helps HVAC pros design and price systems fast. Why correct load calculation matters for comfort and savings. How to match real equipment with pricing and AHRI data. Tips to involve customers in the system design process. Why fast, clear quotes help build trust and close more sales. Episode Highlights: [00:27] - Intro to Andrew Barton Part 01 [02:54] - What is AirMatch? [04:49] - Sales, Ethics, & Load Calculation Process [09:49] - Pricing and Customization [11:14] - Using AHRI Data and Price Sheets [15:22] - Why AHRI Numbers Matter [17:21] - The Selection Process for Systems [19:46] - Designing with Ductless Systems This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Andrew Barton on: LinkedIn: AirMatch: Arenberg: Imogen Technologies LLC: CFM Equipment Distributors: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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The Truth About Air Mixing and UV for HVAC Pros to Boost Performance with John Ellis Part 2
09/18/2025
The Truth About Air Mixing and UV for HVAC Pros to Boost Performance with John Ellis Part 2
In this episode of the HVAC Know It All Podcast, host continues his discussion with , a Product Ambassador at , an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at , on air quality, system design, and the role of UV lights in HVAC systems. In Part 02 of their talk, Gary and John explore the importance of air mixing, static pressure, and system performance. They break down how proper air distribution and good filtration can improve efficiency and comfort. They also dive into UV lamp use and its effectiveness in residential applications, offering practical insights for technicians on balancing technology with system design. John and Gary discuss the importance of air mixing in HVAC systems and how it affects air quality and comfort. They explain how poor air circulation can lead to stagnant pockets of air, causing pollutants to build up. John shares how using ceiling fans or proper system design can help improve air movement. They also talk about the impact of static pressure on airflow and how to balance it when designing systems. Finally, John gives his thoughts on UV lamps in HVAC systems, explaining why they can be useful but may not always be the best solution. This episode is packed with practical HVAC tips, air quality insights, and expert advice on system design. It helps techs understand the importance of air mixing, managing static pressure, and improving airflow. John and Gary also share their thoughts on UV lamps and how they can be useful in certain situations. This episode is all about using the right techniques to improve system efficiency and comfort while making informed decisions. Expect to Learn: The role of air mixing in improving HVAC comfort and air quality. How static pressure affects airflow and system performance. When UV lamps are useful and when they aren't ideal. The benefits of tight systems and good filtration for efficiency. Why system design should minimize the need for additional tech like UV lamps. Episode Highlights: [00:00] - Intro to John Ellis in Part 02 [01:40] - Importance of Ceiling Fans and Air Mixing in HVAC Design [05:26] - Real-World Experience in Pharmaceutical Industry [07:22] - Airflow vs. Static Pressure [09:46] - UV Lamps for Sanitizing Coils and Drain Pans [11:46] - Photocatalytic Oxidizers and the Dangers of Byproducts [16:05] - Final Thoughts on UV Use in HVAC [10:01] - Future Discussion on HVAC vs. Building Envelope This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Ellis on: LinkedIn: Dust Free, LP: The New Flat Rate, Inc.: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Framework to Fix Thermal Comfort, Humidity, Ventilation and IAQ Failures with John Ellis Part 1
09/17/2025
HVAC Framework to Fix Thermal Comfort, Humidity, Ventilation and IAQ Failures with John Ellis Part 1
In this episode of the HVAC Know It All Podcast, host chats with , a Product Ambassador at , an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at . He also owns Dynamic Air Consulting. He talks about indoor air quality and its key factors. John explains how thermal comfort, humidity control, ventilation, filtration, building pressures, and pollutant control are all linked. He highlights the importance of adjusting these factors based on the climate and type of building. John also talks about the impact of infiltration and stresses the need for accurate ventilation design to maintain a healthy indoor environment and avoid problems like air pressure imbalances. John talks about the importance of indoor air quality and the six key factors that affect it: thermal comfort, humidity, ventilation, filtration, building pressures, and pollutant control. He explains how these factors change depending on the climate and type of home. John also shares tips on designing HVAC systems to balance ventilation and humidity, using the right filters, and controlling air pressure. He emphasizes how understanding these factors helps improve comfort, prevent issues, and create healthier indoor environments. This episode covers key indoor air quality principles, with practical advice on improving comfort and safety. John talks about managing thermal comfort, humidity, ventilation, and filtration, while also focusing on building pressures and pollutant control. He shares tips on how HVAC pros can design systems for better air quality and prevent common issues. Expect to Learn: Why indoor air quality is key to comfort and safety. How thermal comfort, humidity, and ventilation affect air quality. Why balancing building pressures is important for HVAC systems. Tips for managing pollutants and controlling ventilation. Understanding these factors helps improve indoor environments. Episode Highlights: [00:00] - Intro to John Ellis Part 01 [02:04] - John’s Take on Indoor Air Quality & Key Principles [07:07] - Thermal Comfort & Dehumidification [09:33] - Ventilation & Building Pressures [14:53] - High-Rise Ventilation and Dehumidification [17:06] - Thermal Comfort and Mean Radiant Temperature [19:15] - Stratification & Ceiling Fans This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Ellis on: LinkedIn: Dust Free, LP: The New Flat Rate, Inc.: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Service Tips to Find Hidden Failures, Prevent CO Risks & Win Clients with Tyler Nelson Part 2
09/11/2025
HVAC Service Tips to Find Hidden Failures, Prevent CO Risks & Win Clients with Tyler Nelson Part 2
In this episode of the HVAC Know It All Podcast, host wraps up his chat with from . In Part 02 of their discussion on refrigerant leaks, sealants, and best practices in HVAC diagnostics. Diving deeper into controversial yet evolving topics, Gary and Tyler examine both the theory and field-tested realities of leak detection and system maintenance, shedding light on how technicians can balance practicality, ethics, and innovation in their everyday work. Tyler and Gary talk about how leak sealants in HVAC systems are seen differently now, with some techs testing them and finding they work well in certain cases. They explain how formicary corrosion causes small leaks that are hard to fix fast, and why sealants can be a good short-term option. They also cover how to properly check for leaks using tools, bubbles, and even just your hands. Tyler shares details about a new leak detector from Sauermann that works on modern refrigerants and is easy for techs to use and afford. This episode is full of real-world HVAC advice, smart leak detection tips, and honest talk about when and how to use sealants. It helps techs learn better ways to find leaks, choose the right tools, and keep systems running safely while saving time and money. Expect to Learn: The evolving landscape of refrigerant leak sealants: myths, facts, and responsible usage. Why visual and tactile inspection should never be replaced by electronics alone. How the Si-RD3 leak detector from Sauermann stands out in performance and affordability. The practical implications of formicary corrosion and when leak sealants can actually help. Insights on Sauermann’s tool development process, including its new combustion analyzers and smart manifold system. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 02 [01:38] - Combustion Analyzer Safety Features [03:28] - Gas Valve Issue & CO Smell Myth [05:55] - Can CO Pass Through Walls? [07:40] - Why Combustion Analysis Should Be Standard [10:15] - The Concierge HVAC Experience [13:07] - Communication & Transparency with Homeowners [15:59] - Fall Promo from Sauermann [19:01] - Wrap-Up & Final Thoughts This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Maintenance Strategies for Techs to Prevent Carbon Monoxide Deaths with Tyler Nelson Part 1
09/10/2025
HVAC Maintenance Strategies for Techs to Prevent Carbon Monoxide Deaths with Tyler Nelson Part 1
In this episode of the HVAC Know It All Podcast, host talks with from about the importance of early maintenance for heating systems. Tyler explains how doing checks before the cold weather hits can help prevent issues like cracked heat exchangers, saving time and stress later. They discuss how tackling maintenance during the shoulder season lets you handle repairs in better conditions, avoiding rushed work in the winter. Tyler also emphasizes the need for combustion analysis and safety checks to protect both technicians and customers from carbon monoxide risks. Tyler talks about the benefits of doing heating system maintenance early, before the cold hits. He explains how checking systems in mild weather helps avoid problems like cracked heat exchangers and long wait times for parts. Tyler shares tips on getting maintenance done early, using combustion analyzers for safety, and checking for carbon monoxide risks. He emphasizes how using the right tools and timing can save money, prevent emergencies, and keep customers safe during the heating season. This episode is filled with useful heating maintenance tips, real-world examples, and advice on getting ahead of issues like cracked heat exchangers. Tyler talks about using early checks, combustion analyzers, and proper tools to keep systems safe, save time, and avoid winter emergencies. Expect to Learn: Why early heating system maintenance is key to avoiding issues. How combustion analyzers help ensure safety. Why checking for CO risks is crucial during winter prep. Tips for doing maintenance in milder weather. How getting ahead of repairs can save time and money. Episode Highlights: [00:32] - Intro to Tyler Nelson in Part 1 [02:05] - Tyler Nelson Talks About Heating Season Excitement [02:38] - Benefits of Early Heating System Maintenance [07:46] - Early Furnace Checks and Maintenance [10:11] - Carbon Monoxide Safety and Monitoring Tools [15:34] - Dangers of Using Gas Ovens for Home Heating [17:26] - Rental Furnace Failures and Tenant Protection Issues [21:38] - Rental Furnaces, Delayed Repairs, and Customer Protection [24:01] - Why Combustion Analysis Matters During Maintenance [28:06] - Real-World Service Call: High CO Levels Found with Analyzer This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Techs Can Use Deep Vacuum, Nitrogen & AI Tools to Reduce Callbacks with Jim Bergmann Part 2
08/28/2025
How HVAC Techs Can Use Deep Vacuum, Nitrogen & AI Tools to Reduce Callbacks with Jim Bergmann Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , President of and Director of New Product Development at . In Part 2, they discuss topics like the evolution of vacuuming techniques, moving away from triple evacuation, and why modern two-stage pumps are more efficient. Jim explains how to detect leaks using the decay vacuum method, the importance of nitrogen purging, and how refrigerant and oil behavior affects evacuation times. They also discuss the role of Measure Quick in helping technicians diagnose system issues and communicate better with customers, offering a more accurate approach to repairs and replacements. This conversation is full of tips for improving HVAC service and troubleshooting. Jim talks about how evacuation techniques have changed over time, moving away from triple evacuation to a single, deeper pull with modern pumps. He explains how refrigerant and oil mix, causing slow evacuation times, and how nitrogen purging can help. Jim also goes over the decay vacuum method for detecting leaks and why using tools like Measure Quick helps HVAC techs identify issues faster, improve system performance, and communicate better with customers, especially when deciding between repairs and replacements. This episode is packed with HVAC tips, updated vacuum techniques, and smart solutions to help technicians improve system performance, diagnose issues accurately, and understand when to repair or replace equipment with the right tools and methods. Expect to Learn: Why single evacuation is more efficient than triple evacuation. How modern pumps and nitrogen purging improve the evacuation process. The decay vacuum method for detecting leaks and system issues. How refrigerant and oil behavior can affect evacuation times. Why using tools like Measure Quick helps with accurate diagnostics and better communication with customers. Episode Highlights: [00:00] – Introduction to the 2nd Part of the Episode with Jim Bergmann [01:44] - Triple Evacuation Technique Overview [03:25] - Vacuum Decay Test [04:47] - Struggles with Refrigerant in Older Systems [07:05] - Refrigerant Contamination and Improving Vacuum [08:54] - Oil and Refrigerant Mixtures [10:21] - Measure Quick: Updates and New Features [12:53] - Ethical Sales and System Performance [14:29] - Ethical Sales vs. Quick Fixes in the Industry [17:05] - Leasing Systems and Quality Installations [18:36] - Importance of Commissioning Systems for Service Technicians [20:31] - Dispatcher Pressure and Technician Time Management This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: measureQuick: Redfish Instruments Inc: Download the measureQuick App here: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Hose Size Beats Pump Size for HVAC Pros to Get Faster & Deeper Evacuation - Jim Bergmann Part 1
08/27/2025
How Hose Size Beats Pump Size for HVAC Pros to Get Faster & Deeper Evacuation - Jim Bergmann Part 1
In this episode of the HVAC Know It All Podcast, host welcomes , President of and Director of New Product Development at . They talk about the science behind evacuation, the impact of hose size on evacuation speed, and the common misconceptions around pulling a vacuum. Jim explains how using larger hoses and understanding conductant speed can improve evacuation time and performance. They also discuss the effects of temperature on evacuation, particularly in cold climates, and how to prevent moisture buildup in systems. This conversation provides clear insights for HVAC professionals to optimize their evacuation process and avoid common pitfalls. Jim talks about the science of pulling a vacuum and why the size of hoses matters for faster evacuation. He explains how using larger hoses and understanding conductant speed can reduce evacuation time. Jim also clears up myths about ice forming during evacuation and the impact of cold weather. He stresses that using the right tools, like a good vacuum pump and hoses, can help avoid mistakes and improve system performance. This episode is full of valuable HVAC tips, explanations of evacuation science, and advice on improving performance with the right tools and techniques, especially in tough conditions. Expect to Learn: How larger hoses and conductant speed can speed up evacuation. Why myths about ice and fast evacuation are incorrect. The effects of cold weather on evacuation and how to handle it. The importance of using the right vacuum pump and tools. How can better tools and knowledge improve system performance and save time? Episode Highlights: [00:32] - Introduction to Jim Bergmann in Part 01 [02:25] - Discussion on Quarter-Inch Ports and Evacuation Process [04:08] - Understanding Vacuum Flow and Pressure Dynamics [05:59] - Vacuum and Friction Impact on Flow Rate [07:14] - Effect of Schrader Cores on Flow Rate [09:07] - The Impact of Hose Length on Flow Rate [10:33] - Misconception About Vacuum Pump Size and Hose Restrictions [12:23] - Addressing Ice Formation During Evacuation [17:02] - The Role of Ambient Temperature in Ice Formation [19:51] - Managing Moisture in Wintertime Service Calls This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: measureQuick: Redfish Instruments Inc: Download the measureQuick App here: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Evacuation Myths, Real-World Hacks, and Customer Lessons Technicians Must Learn
08/21/2025
HVAC Evacuation Myths, Real-World Hacks, and Customer Lessons Technicians Must Learn
In this solo episode of the HVAC Know It All Podcast, host , Director of Player Development and Head Coach at Shelburne Soccer Club and President of and , shares real-world lessons from the field, focusing on pulling vacuums and handling customer repairs. He explains why larger hoses improve vacuum speed, clears up common HVAC myths, and stresses the value of testing and thinking critically. Gary also talks about fixing equipment with limited budgets, using a coil-combing tool, and keeping customers running while maintaining safety and trust. It's a helpful, honest episode full of tips for techs working in real-world conditions. Gary shares real-world HVAC stories that show why using bigger hoses speeds up vacuums and how heat helps in cold-weather jobs. He explains how simple tricks, like straightening coil fins, can improve system performance and save customers money. Gary also talks about working with limited budgets and why building trust matters more than doing things by the book. He clears up online myths and encourages techs to think before commenting. It’s a clear guide for helping customers, solving problems fast, and doing honest, smart work in the field. Throughout this episode, Gary explains why bigger hoses pull faster vacuums and how testing proves it. He shares tips on using heat during cold-weather jobs and fixing coils without costly replacements. Gary also talks about real-world repairs, like using water on coils or tools to fix bent fins, and why these are smart, safe choices. He reminds techs to think before judging others online and to build trust with customers. His stories show how simple fixes, clear thinking, and honest work lead to better service and lasting relationships. Expect to Learn: Why do bigger hoses pull faster vacuums. How heat helps speed up vacuum pulls in winter. When fixing fins can improve unit performance. Why thinking before judging online matters. Simple ways to help customers without big costs. Episode Highlights: [00:00] - Why Hose Size Matters in Evacuation [03:49] - Real-World Test: Quarter Inch vs. True Blue Hose [05:27] - Freezing Moisture During Evacuation: Myth or Fact? [07:35] - Triple Evacuation: When Is It Necessary? [08:57] - Real-World HVAC: Creative Solutions on Critical Sites [11:42] - Field Testing the Oscillating Coil Comb Tool [15:12] - Dealing with Online HVAC Critics [19:38] - Scaffolding, Surge Protection & Doing the Job Right [22:04] - Never Underestimate Business Relationships This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Host Gary McCreadie: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All Inc: Shelburne Soccer Club: Website: Facebook: Instagram:
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HVAC-as-a-Service Approach for Cannabis Retrofits to Solve Capital Barriers - John Zimmerman Part 2
08/18/2025
HVAC-as-a-Service Approach for Cannabis Retrofits to Solve Capital Barriers - John Zimmerman Part 2
In this episode of the HVAC Know It All Podcast, host continues his conversation with , Founder & CEO of , about HVAC solutions for the cannabis industry. John explains how his company approaches retrofit applications by offering full solutions, including ductwork, electrical services, and equipment installation. He emphasizes the importance of designing scalable, efficient systems without burdening growers with unnecessary upfront costs, providing them with long-term solutions for their HVAC needs. The discussion also focuses on the best types of equipment for grow operations. John shares why packaged DX units with variable speed compressors are the ideal choice, offering flexibility as plants grow and the environment changes. He also discusses how 24/7 monitoring and service calls are handled, and how they’re leveraging technology to streamline maintenance. The conversation wraps up by exploring the growing trend of “HVAC as a service” and its impact on businesses, especially those in the cannabis industry that may not have the capital for large upfront investments. John also touches on the future of HVAC service models, comparing them to data centers and explaining how the shift from large capital expenditures to manageable monthly expenses can help businesses grow more efficiently. This episode offers valuable insights for anyone in the HVAC field, particularly those working with or interested in the cannabis industry. Expect to Learn: How Harvest Integrated handles retrofit applications and provides full HVAC solutions. Why packaged DX units with variable speed compressors are best for grow operations. How 24/7 monitoring and streamlined service improve system reliability. The advantages of "HVAC as a service" for growers and businesses. Why shifting from capital expenses to operating expenses can help businesses scale effectively. Episode Highlights: [00:33] - Introduction Part 2 with John Zimmerman [02:48] - Full HVAC Solutions: Design, Ductwork, and Electrical Services [04:12] - Subcontracting Work vs. In-House Installers and Service [05:48] - Best HVAC Equipment for Grow Rooms: Packaged DX Units vs. Four-Pipe Systems [08:50] - Variable Speed Compressors and Scalability for Grow Operations [10:33] - Managing Evaporator Coils and Filters in Humid Environments [13:08] - Pricing and Business Model: HVAC as a Service for Growers [16:05] - Expanding HVAC as a Service Beyond the Cannabis Industry [20:18] - The Future of HVAC Service Models This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Zimmerman on: LinkedIn: Harvest Integrated: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Design & Redundancy Protect Cannabis Grow Rooms & Boost Yields with John Zimmerman Part 1
08/14/2025
How HVAC Design & Redundancy Protect Cannabis Grow Rooms & Boost Yields with John Zimmerman Part 1
In this episode of the HVAC Know It All Podcast, host chats with , Founder & CEO of , to kick off a two-part conversation about the unique challenges of HVAC systems in the cannabis industry. John, who has a strong background in data center cooling, brings valuable expertise to the table, now applied to creating optimal environments for indoor grow operations. At Harvest Integrated, John and his team provide “climate as a service,” helping cannabis growers with reliable and efficient HVAC systems, tailored to their specific needs. The discussion in part one focuses on the complexities of maintaining the perfect environment for plant growth. John explains how HVAC requirements for grow rooms are similar to those in data centers but with added challenges, like the high humidity produced by the plants. He walks Gary through the different stages of plant growth, including vegetative, flowering, and drying, and how each requires specific adjustments to temperature and humidity control. He also highlights the importance of redundancy in these systems to prevent costly downtime and potential crop loss. John shares how Harvest Integrated’s business model offers a comprehensive service to growers, from designing and installing systems to maintaining and repairing them over time. The company’s unique approach ensures that growers have the support they need without the typical issues of system failures and lack of proper service. Tune in for part one of this insightful conversation, and stay tuned for the second part where John talks about the real-world applications and challenges in the cannabis HVAC space. Expect to Learn: The unique HVAC challenges of cannabis grow rooms and how they differ from other industries. Why humidity control is key in maintaining a healthy environment for plants. How each stage of plant growth requires specific temperature and humidity adjustments. Why redundancy in HVAC systems is critical to prevent costly downtime. How Harvest Integrated’s "climate as a service" model supports growers with ongoing system management. Episode Highlights: [00:00] - Introduction to John Zimmerman and Harvest Integrated [03:35] - HVAC Challenges in Cannabis Grow Rooms [04:09] - Comparing Grow Room HVAC to Data Centers [05:32] - The Importance of Humidity Control in Growing Plants [08:33] - The Role of Redundancy in HVAC Systems [11:37] - Different Stages of Plant Growth and HVAC Needs [16:57] - How Harvest Integrated’s "Climate as a Service" Model Works [19:17] - The Process of Designing and Maintaining Grow Room HVAC Systems This Episode is Kindly Sponsored by: Master: Cintas: SupplyHouse: Cool Air Products: property.com: Follow the Guest John Zimmerman on: LinkedIn: Harvest Integrated: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Rental Trap for Homeowners to Avoid Long-Term Losses and Bad Installs with Scott Pierson Part 2
08/11/2025
HVAC Rental Trap for Homeowners to Avoid Long-Term Losses and Bad Installs with Scott Pierson Part 2
In part 2 of this episode of the HVAC Know It All Podcast, host , Director of Player Development and Head Coach at , and President of , switches roles again to be interviewed by , Vice President of HVAC & Market Strategy at . They talk about how much today’s customers really know about HVAC, why correct load calculations matter, and the risks of oversizing or undersizing systems. Gary shares tips for new business owners on choosing the right CRM tools, and they discuss helpful tech like remote support apps for younger technicians. The conversation also looks at how private equity ownership can push sales over service quality, and why doing the job right builds both trust and comfort for customers. Gary McCreadie joins Scott Pierson to talk about how customer knowledge, technology, and business practices are shaping the HVAC industry today. Gary explains why proper load calculations are key to avoiding problems from oversized or undersized systems. They discuss tools like CRM software and remote support apps that help small businesses and newer techs work smarter. Gary also shares concerns about private equity companies focusing more on sales than service quality. It’s a real conversation on doing quality work, using the right tools, and keeping customers comfortable. Gary talks about how some customers know more about HVAC than before, but many still misunderstand system needs. He explains why proper sizing through load calculations is so important to avoid comfort and equipment issues. Gary and Scott discuss useful tools like CRM software and remote support apps that help small companies and younger techs work better. They also look at how private equity ownership can push sales over quality service, and why doing the job right matters. It’s a clear, practical talk on using the right tools, making smart choices, and keeping customers happy. Expect to Learn: Why proper load calculations are key to avoiding comfort and equipment problems. How CRM software and remote support apps help small businesses and new techs work smarter. What risks come from oversizing or undersizing HVAC systems? How private equity ownership can shift focus from quality service to sales. Why is doing the job right build trust, comfort, and long-term customer satisfaction? Episode Highlights: [00:00] - Introduction to Gary McCreadie in Part 02 [00:37] - Are Customers More HVAC-Savvy Today? [03:04] - Why Load Calculations Prevent System Problems [03:50] - Risks of Oversizing and Undersizing Equipment [05:58] - Choosing the Right CRM Tools for Your Business [08:52] - Remote Support Apps Helping Young Technicians [10:03] - Private Equity’s Impact on Service vs. Sales [15:17] - Correct Sizing for Better Comfort and Efficiency [16:24] - Balancing Profit with Quality HVAC Work This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow Scott Pierson on: LinkedIn: Encompass Supply Chain Solutions: Follow Gary McCreadie on: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All Inc: Shelburne Soccer Club: Website: Facebook: Instagram:
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The Generational Divide in HVAC for Leaders to Retain & Train Young Techs with Scott Pierson Part 1
08/07/2025
The Generational Divide in HVAC for Leaders to Retain & Train Young Techs with Scott Pierson Part 1
In this special episode of the HVAC Know It All Podcast, the usual host, , Director of Player Development and Head Coach at , and President of . takes the guest seat as he’s interviewed by , Vice President of HVAC & Market Strategy at , to discuss the current state of the HVAC industry. They discuss the industry's shifts, like the push for heat pumps, and the importance of balancing technical skills with sales training. Gary talks about the generational gap in the trade and the need for a cultural change to better support new technicians. They also explore how digital tools and online resources are transforming how HVAC professionals work and learn. It’s a part of a candid conversation about adapting to new challenges in the industry. Gary McCreadie joins Scott Pierson to talk about the current challenges in the HVAC industry. Gary shares his journey with HVAC Know It All, starting from a small blog to a big platform. They discuss the changing industry, including the rise of heat pumps and the shift towards sales-focused training. They also dive into the generational gap, where older techs sometimes resist new tools and methods. Gary explains how digital tools are helping the younger generation work more efficiently. It’s an honest conversation about adapting to change and improving the industry’s future. Gary talks about the pressures of the HVAC trade and how it can be tough for workers, both mentally and physically. He shares how the industry’s focus on sales is impacting technical skills. Gary and Scott discuss the generational gap, where older techs often resist new tools and methods. They explore how younger workers are more open to using digital tools, making their work faster and easier. Gary explains how embracing change and new technology can improve the work-life for everyone. It’s a straightforward talk for techs who want to adapt and grow in a changing industry. Expect to Learn: How the HVAC trade is changing with new tools and methods. Why younger techs are embracing digital tools and faster work processes. How the generational gap affects training and adoption of new technology. Why is balancing sales skills with technical expertise is important for the future? How adapting to industry changes can improve work life for all technicians. Episode Highlights: [00:00] - Introduction to Gary McCreadie in Part 01 [02:03] - How Gary Started HVAC Know-It-All and His Mission [06:03] - The Generational Gap: Older vs. Younger Technicians [11:26] - The Role of Digital Tools in Modern HVAC Work [13:26] - How Technology is Shaping the Future of HVAC [19:03] - How AI and Info Access Improve Technician Skills This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow Scott Pierson on: LinkedIn: Encompass Supply Chain Solutions: Follow Gary McCreadie on: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All Inc: Shelburne Soccer Club: Website: Facebook: Instagram:
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How Broken Communication and Bad Leadership in the Trades Cause Burnout with Ben Dryer Part 2
08/04/2025
How Broken Communication and Bad Leadership in the Trades Cause Burnout with Ben Dryer Part 2
In Part 2 of this episode of the HVAC Know It All Podcast, host is joined by , a Culture Consultant, Culture Pyramid Implementation, Public Speaker at . Benjamin shares how real conversations and better training can reduce stress and boost team performance. He introduces a pyramid model for honest communication, direction, fulfillment, and accountability. Benjamin also explains how small changes in workplace culture can lead to big improvements in mental health and job satisfaction for workers. His tips help create safer, more supportive, and efficient work environments. Benjamin Dryer talks about how better communication and training help reduce stress in the trades. He shares a simple pyramid method that starts with honest talk and builds up to accountability. He and Gary explain how solving real problems like understaffing or unclear priorities can improve both mental health and business results. Benjamin says that workers often feel unheard, which adds stress, but real support can change that. They both agree that focusing on people and clear processes leads to safer, happier, and more productive workplaces. Benjamin explains that many problems in the trades come from poor communication and a lack of training. He says stress builds when workers feel unheard or unsupported. Gary shares how this shows up in real job sites, like when teams aren’t trained to cover for each other. They talk about Benjamin’s pyramid model that starts with honest talk and leads to real teamwork. Both agree that simple changes like clear roles and caring leaders can lower stress and boost performance. Good culture helps people feel safe, valued, and ready to do their best work. Expect to Learn: How honest communication can reduce stress and improve teamwork. Why do many problems in the trades start with poor training and unclear roles? What Benjamin’s pyramid model teaches about building a strong workplace. How fixing real issues helps both mental health and business success. Why does clear leadership and care for people lead to safer, better workdays? Episode Highlights: [00:00] - Introduction to Part 02 with Benjamin Dryer [02:04] - When Employers Don’t Value You & Setting Boundaries [07:04] - Soccer Analogy: Why Team Training Reduces Stress [11:20] - Fixing Problems Through Better Communication [16:56] - Why Taking Responsibility Relieves Stress [20:29] - The Start of Benjamin’s Culture Consulting Journey [23:05] - Resistance from Leadership & Business Case for Culture [23:27] - How to Contact Benjamin & Final Thoughts on His Mission This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow the Guest Benjamin Dryer on: LinkedIn: Culture Pyramid Implementation at Align & Elevate Consulting: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How the Man Up Culture in HVAC Fuels Burnout and Blocks Progress for Workers with Benjamin Dryer Part 1
07/31/2025
How the Man Up Culture in HVAC Fuels Burnout and Blocks Progress for Workers with Benjamin Dryer Part 1
In this episode of the HVAC Know It All Podcast, host speaks with , a Culture Consultant, Culture Pyramid Implementation, Public Speaker at , about the emotional toll of working in the trades. Benjamin shares his personal story, including the loss of his father to suicide, and how it led him to focus on mental health in the industry. They discuss the “tough guy” culture, how poor communication and stress affect workers, and why learning to talk openly can make a big difference. It’s a powerful and honest talk that shows why change is needed on job sites. Benjamin Dryer joins Gary to talk about mental health in the HVAC trade. Benjamin shares his journey, including the loss of his father, and how it led him to help others in the industry. They discuss the tough culture many techs face, where showing emotion is seen as weak. He explains how poor communication and pressure from work can build stress. They talk about why it’s important to speak up, support each other, and make job sites safer. It’s a real and helpful talk for anyone who wants to work smarter, not harder, and change the old way of thinking. Benjamin talks about how the HVAC trade can wear people down, like carrying heavy stress every day. He shares how losing his father pushed him to speak up about mental health at work. Benjamin and Gary discuss why techs act tough but often feel alone inside. They talk about how better words and open talks can stop problems before they grow. Benjamin explains how learning to say what you feel makes teams stronger and safer. It’s a real talk for techs who want to care for their minds, not just their tools, and build a better work life. Expect to Learn: How stress and poor communication impact mental health in the trades. Why the “tough guy” culture stops workers from speaking up. How Benjamin’s personal loss led him to support mental health at work. Why learning to express feelings can improve teamwork and safety. How better conversations can break the cycle and create change on job sites. Episode Highlights: [00:00] - Introduction to Benjamin Dryer - Part 01 [02:23] - Starting in HVAC and Facing Mental Stress Early [05:35] - Losing His Father and the Impact on Mental Health [06:52] - “Be a Man” Culture and Why It Hurts the Trade [10:17] - Working Through Pain: Is Toughness Worth It? [15:20] - How Job Pressure and Mental Illness Can Cross Paths [17:54] - Generational Divide: Old Ways vs. Smarter Methods [19:24] - Younger Workers Want Purpose, Not Just a Paycheck This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow the Guest Benjamin Dryer on: LinkedIn: Culture Pyramid Implementation at Align & Elevate Consulting: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Improper Charging Turns SEER 17 HVAC Systems into SEER 13 with Jamie Kitchen Part 2
07/28/2025
How Improper Charging Turns SEER 17 HVAC Systems into SEER 13 with Jamie Kitchen Part 2
In Part 2 of this episode of the HVAC Know It All Podcast, host is joined by , an HVAC expert, Training and Account Manager at . They discuss the world of TT valves for heat pumps, particularly the Danfoss TR6. Jamie explains how balance port valves work, the importance of proper leak detection, and why correct charging practices are crucial for efficiency. He also talks about the challenges with condensing pressures and why new technology is improving system reliability. Jamie’s insights help technicians avoid common mistakes and enhance system performance. Jamie Kitchen talks about how balanced port valves help HVAC systems maintain steady pressure, especially during temperature changes. He explains why proper leak detection and charging techniques are key to avoiding equipment damage. Gary and Jamie discuss the importance of keeping condensing pressures stable to ensure the system runs efficiently. Jamie also shares how modern technology, like a variable-speed fan, helps solve old issues with air conditioning systems. They both agree that precision in setup and maintenance is essential for long-term reliability. Jamie explains that TT valves, like the Danfoss TR6, help HVAC systems maintain stable pressure, especially when conditions change. He says proper leak detection and accurate charging are vital for preventing damage to compressors. Gary notes that modern systems have new tech, like variable-speed fans, to keep pressures steady. They both agree that many older methods are inefficient or can cause issues, but balancing port valves and precision in maintenance make a big difference in system performance and longevity. Expect to Learn: How TT valves like the Danfoss TR6 help stabilize HVAC systems. Why accurate leak detection and charging are critical for compressor health. How modern tech, like variable-speed fans, improves system reliability. What issues can arise from unstable condensing pressures? Why are balanced port valves key for steady operation and longer equipment life? Episode Highlights: [00:32] - Introduction to Part 02 with Jamie Kitchen [02:02] - Accurate Leak Detection & Compressor Protection [05:35] - Balance Port Valves & Condensing Pressure Stability [09:32] - How Balance Port Valves Stabilize Pressure in Variable Conditions [12:21] - Importance of Subcooling for Proper Charging [19:20] - Correct Placement and Positioning of the Sensing Bulb [21:02] - Breakdown of the TR6 Valve and Its Multi-Refrigerant Capabilities [23:17] - Closing Thoughts and Upcoming Van Video with Gary and Jamie This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: property.com: Follow the Guest Jamie Kitchen on: LinkedIn: Danfoss: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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