HVAC Know It All Podcast
The HVAC Know It All Podcast, hosted by Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade.
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The Truth About HVAC Sealants for Techs to Stop Leaks and Save Compressors – Matthew Cowley Part 1
06/30/2025
The Truth About HVAC Sealants for Techs to Stop Leaks and Save Compressors – Matthew Cowley Part 1
In this episode of the HVAC Know It All Podcast, host chats with , a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at , about the truth behind internal sealants used in HVAC systems. They explain how older polymer-based sealants caused problems due to chemical reactions, while new oil-based ones work safely with mechanical action. Matthew and Gary talk about how oil-based sealants coat leak areas from the inside without clogging or damaging parts. They also share stories from real HVAC jobs, testing tips, and why more people are starting to trust this modern sealant method. Matthew Cowley explains how modern oil-based sealants are safer for HVAC systems than old polymer ones. He shares how these sealants coat tiny leaks from inside without hardening or clogging parts. Matthew talks about how they need pressure, heat, and small leak spots to work well. He also explains why these sealants don’t hide damage but help prevent bigger leaks. Gary adds real job stories showing how these sealants fixed small leaks without harming systems. They both agree that with testing and care, this method can save time, money, and prevent future service calls. Here, Matthew explains how oil-based sealants work safely by coating leaks from the inside without reacting to air. Like using oil between gears, it seals without blocking flow. He talks about how these sealants need heat, pressure, and tiny leak spots to work well. Matthew warns that they won't fix big leaks, but are great for small, hard-to-find ones. Gary adds that testing over time shows no damage to systems. They remind techs that using sealant with care can help avoid repeat leaks and keep systems running quietly and smoothly. Expect to Learn: Why old polymer sealants cause damage in HVAC systems. How oil-based sealants work without hardening or clogging. Why are these sealants best for tiny, hard-to-find leaks? How real job testing shows they don’t harm compressors. Why careful use can help stop leaks and avoid callbacks. Episode Highlights: [00:00] - Intro to Matthew Cowley in Part 1 [02:10] - Story of polymer sealants and compressor failure [04:28] - Polymer vs. oil-based sealants explained simply [06:00] - Real job testing and honest sealant results [07:25] - How tiny leaks are found and sealed internally [09:21] - How oil-based sealants coat and seal from inside [13:12] - Parts per million tests show shrinking leak rates [14:51] - Automotive use and why OEMs trust this tech [17:00] - Why some HVAC pros now add sealant on install [20:30] - OEM trust proves sealants work This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Matthew Cowley on: LinkedIn: Spectronics Corporation: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Evacuation Myths for Installers to Fix System Failures with Torque Tools – David Rames Part 2
06/26/2025
HVAC Evacuation Myths for Installers to Fix System Failures with Torque Tools – David Rames Part 2
In this episode of the HVAC Know It All Podcast, host continues his conversation with , Senior Product Manager at . In Part 2, David talks about the importance of pressure testing and evacuating each line set in multi-zone ductless systems. He emphasizes using a torque wrench to avoid over-tightening flare nuts, which can cause leaks. David also explains the dry mode feature in Midea systems, designed to control humidity effectively. The episode wraps up with advice on proper installation, maintenance, and the value of training to ensure quality work and satisfied customers. David Rames discusses the importance of pressure testing and evacuating each line set in multi-zone ductless systems. He explains how using a torque wrench can prevent over-tightening flare nuts, which can cause refrigerant leaks. David also highlights the dry mode feature in Midea systems, which helps manage humidity by slowing down the fan and cooling the room. The episode wraps up with advice on proper installation, leak testing, and the need for thorough training to ensure quality installs and satisfied customers. Throughout this episode, David talks about the steps to ensure a proper installation in multi-zone ductless systems. He explains the importance of pressure testing and evacuating each line set separately to avoid leaks. David also discusses the need for using a torque wrench to avoid over-tightening flare nuts. He highlights the dry mode feature in Midea systems, which helps control humidity. Lastly, he shares tips on doing thorough training and following manuals to get the best results on every job. Expect to Learn: Why is pressure testing and evacuating each line set crucial? How a torque wrench prevents over-tightening flare nuts. What the dry mode feature in Midea systems does for humidity control. The importance of following the installation manual for better results. Why thorough training ensures high-quality installs and satisfied customers. Episode Highlights: [00:00] - Intro to Part 02 with David Rames [01:33] - Key steps for pressure testing and evacuation [02:59] - Using a torque wrench the right way [05:36] - Manuals matter for a clean install [07:23] - Understanding torque ranges and flare fitting [09:25] - Leak testing tips and skipping filter dryers [10:56] - Doing evacuation and decay tests properly [13:56] - Good installs stop blaming on equipment [16:42] - Using dry mode for better humidity control [18:12] - How dry mode changes fan speed and coil temp [20:12] - When misuse, not installation, causes complaints [25:21] - Wrap-up and where to learn more about Midea 🔥 Think You’ve Got What It Takes? Enter the ServiceTitan HVAC National Championship powered by Trane for your shot at $100K and a trip to Florida! 📅 Complete the quiz by June 30 to qualify for the next round. 👉 Take the Quiz Here: This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest David Rames on: LinkedIn: Midea America: HVAC Nationals Competition: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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Ductless Heat Pump Tips for HVAC Pros to Master Zoning and Install Smarter with David Rames Part 1
06/24/2025
Ductless Heat Pump Tips for HVAC Pros to Master Zoning and Install Smarter with David Rames Part 1
In this episode of the HVAC Know It All Podcast, host talks with , Senior Product Manager at , about how Multi-zone Ductless systems work and where they fit best. David explains why they’re great for homes without ductwork and how each room can have its own comfort setting. They break down how the system runs, including how it uses one outdoor unit for many indoor units. Gary and David also cover installation tips, design tricks, and how to avoid wiring mistakes. Plus, they share real-world advice on mounting units to reduce noise and making sure systems run smoothly and last longer. David Rames explains why Multi-zone Ductless systems are a smart choice for homes without ductwork. He shares how one outdoor unit can run many indoor heads, giving each room its own comfort level. David also talks about how the system adjusts refrigerant flow to match the needs of each zone. He explains why line sets and wiring must be carefully planned and how a special feature can fix mistakes if zones are mixed up. David gives tips on placing the outdoor unit to avoid noise, and how knowing these small things helps the system work better and keeps customers happy. Here, David explains how Multi-zone Ductless systems give better comfort by letting each room set its own temperature. Like having light dimmers, people can control heat or cool just where they need it. He talks about how one unit sends refrigerant to all zones and why installers must size and wire things right. David also shares how a smart feature can fix wiring mistakes fast, but it’s still best to fix it right later. He reminds techs that placing the outdoor unit in the right spot helps avoid noise and keeps the home peaceful. Expect to Learn: Why Multi-zone Ductless is great for homes without ductwork. How one outdoor unit runs many rooms with custom comfort. Why line sets and wiring need careful planning and setup. How a smart feature can fix wiring mix-ups in a pinch. Why unit placement matters to keep noise levels low. Episode Highlights: [00:00] - Intro to David Rames in Part 01 [01:16] - Shoutout to past episode and HVAC Nationals competition [03:28] - What is a Multi-zone Ductless System? [05:46] - Room-by-room comfort with zone control [07:15] - How refrigerant flows and the system modulates [08:44] - Outdoor Expansion Valves Explained [12:10] - Key install tips for wiring and line sets [15:56] - Smart fix for wiring mistakes with Synchro [17:58] - Using Synchro Connect as a quick fix for wiring mix-ups [19:38] - Outdoor Unit Mounting Best Practices 🔥 Think You’ve Got What It Takes? Enter the ServiceTitan HVAC National Championship powered by Trane for your shot at $100K and a trip to Florida! 📅 Complete the quiz by June 30 to qualify for the next round. 👉 Take the Quiz Here: This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest David Rames on: LinkedIn: Midea America: HVAC Nationals Competition: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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Sealant vs Replacement in HVAC for Technicians to Use a Proven Leak Fix with Tyler Nelson Part 2
06/16/2025
Sealant vs Replacement in HVAC for Technicians to Use a Proven Leak Fix with Tyler Nelson Part 2
In this episode of the HVAC Know It All Podcast, host wraps up his chat with from . In Part 02, Tyler shares his thoughts on using UV dye and leak sealants in refrigerant systems. They talk about how some products, like Spectroline dye, are safe and approved by top manufacturers. Tyler also discusses the pros and cons of leak sealants, stressing they should only be used as a last resort. The episode ends with a look at Sauermann’s Si-DR3 leak detector and how it's built to be both affordable and effective for today’s techs working with modern refrigerants. Tyler Nelson talks about using UV dye and leak sealants to find and fix refrigerant leaks in HVAC systems. He explains when leak sealants can help and why they must be used with care. Tyler shares his views on safe products like Spectroline dye and how they don’t harm systems. He also warns about products that can cause clogs. The episode ends with tips on spotting leaks, using your senses before tools, and a look at the Si-RD3 leak detector that helps techs find leaks faster and easier. Throughout this episode, Tyler talks about using UV dye and leak sealants to find and fix leaks faster. He explains that some products, like Spectroline dye, are safe for systems and approved by big manufacturers. Tyler shares when leak sealants should be used and why they aren’t always the best fix. He also highlights the need to test products before judging them and gives tips for spotting leaks using both tools and simple visual checks. Expect to Learn: How UV dye helps find refrigerant leaks quickly and safely. When it’s okay to use leak sealants, and when it’s not. Why testing products yourself is better than guessing. How to spot leaks using simple signs like oil or moisture. What makes the Si-RD3 leak detector a handy tool for techs Episode Highlights: [00:33] - Intro to Part 02 with Tyler Nelson [01:42] - Talking about Spectroline UV dye and manufacturer approval [04:04] - Why some dyes and additives can damage HVAC systems [06:04] - Leak sealants: old vs. new formulas and safety concerns [08:00] - Real-world examples of leak sealants working and failing [12:02] - When it makes sense to use sealants on corroded coils [14:33] - Why testing tools are better than making assumptions [16:29] - Using oil and sight checks to find leak clues [18:46] - Overview of the Si-RD3 refrigerant leak detector features [22:12] - Sauermann’s Growth: From Pumps to Advanced HVAC Tools and Smart Manifolds This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Pros Can Avoid Misdiagnosis with UV Dye and Leak Detectors in 2025 with Tyler Nelson Part 1
06/13/2025
How HVAC Pros Can Avoid Misdiagnosis with UV Dye and Leak Detectors in 2025 with Tyler Nelson Part 1
In this episode of the HVAC Know It All Podcast, host with from talk about the best ways to find refrigerant leaks. Tyler explains why old methods like using soap bubbles aren’t enough anymore, and how electronic and ultrasonic leak detectors can save time and avoid costly mistakes. They also talk about the right way to use nitrogen for leak checks and how small things like Schrader caps can make a big difference. Tyler shares why UV dye still works well when used right, and how knowing your tools helps you do better work and keep customers happy. Tyler Nelson explains why using modern leak detectors is better than old methods like soap and bubbles. He shares how electronic and ultrasonic tools can find leaks faster and more clearly, saving time and money. Tyler also talks about using nitrogen the right way, slowly and in steps to avoid waste. He explains why Schrader caps matter and how tiny leaks can be missed without the right tools. Tyler also shares how UV dye helps spot hidden coil leaks and how real examples help customers see and trust the problem, leading to better repair decisions. Here, Tyler explains why using the right leak detection tools is key, even if you think the system looks okay. Just like a doctor listens closely, techs should trust tools like electronic and ultrasonic leak detectors to find what eyes can't see. He talks about testing them first to make sure they work right. He also shares how slow leaks and hidden damage like from corrosion can be missed without these tools, and how UV dye can show clear proof that helps techs and customers make smart choices. Expect to Learn: Why old leak test methods can miss small problems. How electronic tools find leaks faster and more clearly. Why adding nitrogen in steps saves time and money. How UV dye shows hidden leaks that eyes can't see. Why checking tools before use helps avoid big mistakes. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 01 [01:40] - Why does leak checking need more than soap? It’s a science, not an art [03:33] - Fast leak checks using electronic detectors [06:56] - Saving nitrogen by pressurizing in steps [09:07] - Using ultrasonic tools for hard-to-find leaks [11:01] - Why Schrader caps matter and leak often [13:38] - How to test your leak detector the right way [15:40] - Finding hidden leaks from corrosion damage [19:25] - How UV dye shows leaks and builds trust This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Tools for Techs to Replace Manifolds and Build Client Trust using EER with Tyler Nelson Part 2
06/09/2025
HVAC Tools for Techs to Replace Manifolds and Build Client Trust using EER with Tyler Nelson Part 2
In this episode of the HVAC Know It All Podcast, host continues his conversation with from , an expert in refrigeration and HVAC tools. In Part 02, Tyler talks about the benefits of using wireless probes and digital manifolds over traditional methods, explaining how they help improve efficiency and reduce refrigerant loss. He shares his thoughts on the future of HVAC technology and the importance of understanding the refrigeration cycle. Tyler also touches on the significance of proper training in leak detection and offers advice for technicians looking to improve their skills. Tyler Nelson explains how he improves HVAC efficiency by using wireless probes and digital manifolds instead of traditional methods. He emphasizes the importance of understanding the refrigeration cycle and how it affects system performance. Tyler also talks about reducing refrigerant loss, staying ahead in the industry, and offering tips for technicians to improve their skills and avoid common mistakes. Throughout this episode, Tyler talks about how using wireless probes and digital manifolds helps technicians improve efficiency and reduce refrigerant loss. He explains the importance of understanding the refrigeration cycle and how it impacts system performance. Tyler also shares how staying updated with new tools and techniques can help technicians avoid mistakes and grow in the trade. Expect to Learn: How using wireless probes and digital manifolds improves HVAC work. Why understanding the refrigeration cycle is key to system performance. How reducing refrigerant loss helps save costs and boosts efficiency. Why staying updated with new tools makes you a better technician. How learning new techniques can prevent mistakes in the field. Episode Highlights: [00:33] - Intro to Tyler Nelson in Part 02 [02:18] - Benefits of Using Wireless Probes and Digital Manifolds [03:59] - Understanding the Refrigeration Cycle for Better Performance [06:02] - Exploring Wireless Probes, Vacuum Pumps, and Digital Manifolds [09:38] - The Future of HVAC: Why Some Technicians Still Prefer Manifolds Over Probes [13:32] - The Demand for Four-Port Manifolds and the Importance of Recovery and Evacuation Training [15:22] - Teasing Refrigerant Leak Detection and Understanding the Refrigeration Cycle This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Technicians Use Digital Tools to Prove Repairs & Prevent Liability with Tyler Nelson Part 1
06/05/2025
How HVAC Technicians Use Digital Tools to Prove Repairs & Prevent Liability with Tyler Nelson Part 1
In this episode of the HVAC Know It All Podcast, host talks with from about how digital tools are changing the HVAC industry. Tyler explains why using smart tools like digital gauges and apps is not just about speed, it’s about proving your work, building trust, and keeping customers informed. He shares how adding screenshots from tools like ChatGPT helps explain repairs better and prevent confusion. Tyler also talks about Sauermann’s new handheld manifold, made to be small, powerful, and built on real tech feedback from the field. Tyler Nelson talks about why switching from analog to digital tools helps techs stay safe, prove their work, and meet rising customer demands. He explains how using apps, reports, and even ChatGPT can help explain issues clearly and back up recommendations. Tyler shares how storing job data makes follow-ups easier and builds trust over time. He also talks about Sauermann’s new compact manifold, made for real-world use with long battery life and smart features like data logging, so techs can track problems even after leaving the site. Here, Tyler talks about why using digital tools matters, even if the system seems fine. He says just like a doctor runs tests, techs should use smart gauges and apps to see what’s really going on. This gives proof of the system’s condition and helps avoid mistakes. He explains how digital reports, job photos, and even ChatGPT can help show the customer what needs to be done and why it matters. Expect to Learn: Why digital tools help techs show proof and stay safe. How data and reports build trust with customers. Why using ChatGPT or Google can support your advice. How Sauermann’s new manifold makes tracking issues easier. Why saving job data helps with future service and big repairs. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 01 [01:22] - Why digital tools matter for proof and customer trust [03:33] - Using ChatGPT in the field to support findings [04:38] - How digital tools help explain and document reports [05:29] - Using data logs to show system efficiency and trends [06:37] - Leverage reports and signatures to support repairs [08:37] - Importance of showing your work like a math problem [09:36] - Warning about incorrect info from Google and AI [11:25] - Customers often research more than techs expect [14:31] - Meeting informed customers with transparent reports [15:44] - What proper duct cleaning should actually involve [17:01] - How to help analog techs transition to digital [20:05] - Tracking recovery behavior through digital tools [22:33] - From customers to long-term clients with good data This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Improper Handling and Low Airflow Kill HVAC Compressors Without Warning with Glen Schwarzman
06/02/2025
How Improper Handling and Low Airflow Kill HVAC Compressors Without Warning with Glen Schwarzman
In this episode of the HVAC Know It All Podcast, host talks with Glen Schwarzman from about compressors and refrigerants. They discuss why using the wrong refrigerant can cause problems and void warranties. Glen explains different types of compressors, how variable speed tech works, and the importance of protecting compressors with things like phase monitors. They also cover tips for oil return in modulating compressors and why understanding new tech is key for HVAC techs. The episode is full of helpful info for anyone working with modern HVAC systems. Glen Schwarzman explains how using the right refrigerant and compressor protects HVAC systems and avoids costly failures. He breaks down the differences between single-stage, two-stage, and variable speed compressors and why electrical protection is important. Glen shares tips on oil return in modulating compressors and the role of vapor injection in heat pumps. He also stresses the need for techs to learn modern HVAC technology to better serve customers and avoid costly mistakes. Throughout the episode, Glen explains why using the correct refrigerant is crucial to avoid compressor damage and warranty issues. He walks through different compressor types, how variable speed technology works, and why electrical protections like phase monitors matter. Glen also shares tips on keeping oil flowing in modulating compressors and how vapor injection boosts heat pump performance. He encourages techs to embrace new HVAC tech and use resources like Copeland Mobile to stay informed. Expect to Learn: Why using the right refrigerant matters for compressors. The differences between single-stage, two-stage, and variable speed compressors. How electrical protections like phase monitors keep systems safe. Tips for oil return and vapor injection in modulating compressors. Why learning modern HVAC tech is important for techs today. Episode Highlights: [00:33] - Intro to Glen Schwarzman [01:55] - Why using the right refrigerant matters [03:47] - Compressor types: single-stage, two-stage, variable speed [06:09] - Electrical protection and phase monitors explained [08:29] - How variable speed compressors handle oil return [12:02] - Importance of Electrical Protection for Variable Speed Compressors [13:31] - Importance of learning modern HVAC technology [16:34] - Tips for diagnosing compressor issues [17:11] - Vapor injection and cold climate heat pumps [18:26] - What to check before replacing a compressor [23:19] - Is a Compressor Really a Pump? Glen Explains the Difference [24:09] - How to Diagnose Compressor Issues and Avoid False Failures This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Glen Schwarzman on: Copeland: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Techs Use ChatGPT and Claude to Shift into Sales Without Slick Talk – Tony & Ben Part 2
05/29/2025
How HVAC Techs Use ChatGPT and Claude to Shift into Sales Without Slick Talk – Tony & Ben Part 2
In this episode of the HVAC Know It All Podcast, host continues his chat with , is VP of Technical Media at and a host on HVAC TV. In Part 02, Tony shares key lessons from his career, like the value of showing up when things go wrong, how hands-on experience can boost trust, and why honesty builds strong client ties. He also talks about ways technicians can shift into sales roles and what to expect day-to-day. Tony opens up about using AI tools like ChatGPT for content and gives advice for anyone thinking about changing careers or growing in the HVAC field. Tony Mormino shares how showing up during tough times helps build trust in HVAC sales. He talks about learning from mistakes, caring for clients even after the sale, and how techs can move into sales roles. Tony also explains how using AI tools like ChatGPT helps with content and how real-world experience matters more than being a slick salesperson. Throughout this episode, Tony shares how caring deeply, staying honest, and solving problems help him stand out in HVAC sales. He talks about learning by doing, using tools on job sites, and building strong client ties. Tony also shows how AI tools and creating content online help him grow and stay connected in the HVAC world. Expect to Learn: How Tony builds trust by showing up when problems hit. Why hands-on work helps in HVAC sales. How honesty keeps clients coming back. How AI tools support his content and workflow. Why techs should talk to others before changing roles. Episode Highlights: [00:00] - Intro to guest Tony Mormino in Part 02 [01:02] - How problems build trust in sales [02:58] - Lessons from tough HVAC projects [03:48] - Office vs. site work in sales roles [05:25] - Techs moving into HVAC sales jobs [07:21] - What owner sales roles really look like [09:40] - Inside a day in HVAC sales engineering [12:05] - Using AI tools like ChatGPT and Synthesia [13:23] - Tony’s career path and what he’d change [15:23] - Advice for techs thinking about switching roles 1320 [17:04] - Final thoughts and Tony’s HVAC community work This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tony on: Tony Mormino: Air Control Concepts: Follow the Hosts: LinkedIn: LinkedIn: Website: Facebook: Instagram:
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How Technical Pros Succeed in HVAC Sales without Being Sleazy by Earning Loyalty - Tony & Ben Part 1
05/26/2025
How Technical Pros Succeed in HVAC Sales without Being Sleazy by Earning Loyalty - Tony & Ben Part 1
In this episode of the HVAC Know It All Podcast, guest host talks with is VP of Technical Media at and a host on HVAC TV. Recorded live at AHR Expo 2025, they dive into the real-world challenges of selling large HVAC systems. Tony shares how he moved from engineering into sales and why building trust is key in commercial projects. They discuss the value of honest sales, the importance of strong relationships, and how good reps act like consultants. Tony also explains how every sale is about solving problems, not just selling products. Tony Mormino talks with Ben Reed about selling HVAC systems for big commercial buildings. He explains how his background in engineering and learning from his dad helped him move into sales. Tony shares why trust and honesty are so important in commercial HVAC, where jobs are bigger and long-term results matter. He talks about helping engineers and building owners find the right equipment, even if it means recommending a competitor. Tony also explains how being yourself, listening well, and focusing on solving problems makes a big difference in HVAC sales. Here, Tony Mormino talks with guest host Ben Reed about selling HVAC systems for big commercial buildings. He shares how he went from engineering to sales, learning from his dad and real-world jobs. Tony explains why trust and long-term thinking matter most in commercial work. He talks about being honest with clients, giving real advice, and even pointing them to other brands if needed. Tony shows how good sales come from solving problems and helping people, not just pushing products. He also explains that anyone can succeed in sales by being themselves and staying helpful. Expect to Learn: Why Tony moved from engineering to selling big HVAC systems. How being honest and building trust helps in commercial sales. Why good salespeople focus on solving problems, not just making deals. How different roles in a sale, like engineers and techs, need different info. Why being yourself and knowing your strengths can lead to sales success. Episode Highlights: [00:00] – Introduction to Part 01 [02:04] – Ben Reed kicks off the episode with Tony at AHR Expo 2025 [02:58] – Tony shares his path from engineering to HVAC sales [04:53] – Why engineers don’t usually end up in sales, and how Tony broke the mold [06:10] – The difference between honest sales and just selling for profit [08:33] – Building trust by guiding clients to the best solution, even if not your product [11:46] – How to speak up with confidence when a product isn’t a good fit [13:16] – Knowing your strengths and working with a team in complex sales [15:14] – Adapting your pitch for engineers, owners, and maintenance techs [16:25] – The power of education-based selling and helping others grow [18:23] – Tony’s favorite equipment to sell and the types of buildings served [19:11] – A full walk-through of the commercial HVAC sales process from start to finish This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tony Mormino on: Tony Mormino: Air Control Concepts: Follow the Hosts: LinkedIn: LinkedIn: Website: Facebook: Instagram:
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The Spring & Summer HVAC Maintenance Guide for Technicians to Prevent System Failures Fast
05/22/2025
The Spring & Summer HVAC Maintenance Guide for Technicians to Prevent System Failures Fast
In this solo episode of the HVAC Know It All Podcast, host , Director of Player Development and Head Coach at Shelburne Soccer Club and President of and , shares key HVAC maintenance tips for spring and summer. He talks about checking filters, fans, and airflow before diving into more complex issues. Gary covers smart ways to inspect electrical parts, avoid system damage, and keep coils and drains clean. He also gives advice on airflow testing, using probes instead of gauges, and ethical upgrades like better filters or humidity control. It’s a helpful guide for techs to keep systems running smoothly as the weather warms up. Gary shares easy-to-follow HVAC tips to help techs get systems ready for warmer weather. He talks about checking filters, fans, and airflow first, and how a quick look at belts, pulleys, and bearings can prevent bigger issues. He covers why it’s smart to start systems from their controls, how to spot problems in electrical panels, and the risks of moisture and dust. Gary also explains the value of good filters, dehumidifiers, and keeping everything clean. It’s a solid guide to doing safe, smart, and clean maintenance in spring and summer. Throughout this episode, Gary walks techs through simple HVAC checks that can stop bigger problems later. He explains why starting with fans and filters matters, how to inspect belts, airflow, and bearings, and why checking system controls helps spot wiring issues early. Gary also shares tips on cleaning coils, drains, and contactors, and warns about moisture damage. He talks about ethical add-ons like better filters or dehumidifiers and shows how small steps can make systems safer and more reliable. Expect to Learn: How to check filters, fans, and airflow first. Why dirty coils and drains cause big problems. How to inspect contactors for hidden damage. Why using probes beats hooking up gauges. Simple add-ons that boost air quality and comfort. Episode Highlights: [00:00] – Intro to spring and summer HVAC tune-ups [01:19] – Fan, filter, and airflow checks that matter [02:45] – Starting systems from the thermostat or BAS [03:46] – Ventilation, dehumidifiers, and filter upgrades [05:25] – Electrical checks and contactor moisture risks [07:30] – Coil cleaning, drain lines, and ECM damage [08:06] – Static pressure tips and final service advice This Episode is Kindly Sponsored by: Jobber: Follow the Host: LinkedIn: McCreadie HVAC & Refrigeration Services: HVAC Know It All: Shelburne Soccer Club: Website: Facebook: Instagram:
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The No-Brazing HVAC Method for Technicians to Prevent Fire Hazards Using SmartLock with Mason Parker
05/19/2025
The No-Brazing HVAC Method for Technicians to Prevent Fire Hazards Using SmartLock with Mason Parker
In this episode of the HVAC Know It All Podcast, host chats with Mason Parker from Wright Sales about Smart Lock, a tool-free HVAC fitting. They dive into how Smart Lock works, its safety benefits, and how it helps avoid brazing in tight spots. Mason explains its design, types of fittings, and how it connects without flaring. He shares stories from the field, tips for first-time users, and why the product is ideal for unitary and ductless installs. The episode is packed with useful advice for techs open to trying new, safer ways to connect refrigerant lines. Mason Parker breaks down how Smart Lock fittings help HVAC pros avoid brazing and make fast, strong pipe connections. He explains how they work, the different types, and how they handle high pressure. Mason shares real stories, why they're great for tight spots, and how easy they are to use. He also gives tips for first-time users and talks about the safety benefits, like avoiding fire risks during installations. Throughout this episode, Mason explains how Smart Lock makes HVAC installs safer by removing the need for fire or flaring. He shows how the fittings work, talks through the install steps, and shares tips for getting it right. Mason also shares how strong the fittings are, why techs trust them, and how QR codes help new users learn fast. Expect to Learn: How Smart Lock lets you connect lines without brazing or flaring. Why it’s safer for tight, tricky installs. How to use Smart Lock step-by-step. Why can the fittings handle high pressure with no leaks? How QR codes make learning installs quick and easy. Episode Highlights: [00:00] – Intro to Mason Parker and Smart Lock fittings [01:30] – Why some techs avoid new tools and others try them [02:48] – What Smart Lock is and how it works [04:16] – Mason shows how to install Smart Lock step-by-step [07:43] – Pressure ratings and how strong the fittings are [09:17] – Smart Lock for ductless and unitary installs 1228 [13:32] – How to use elbows, couplings, and reducers [15:13] – Tips for getting a leak-free install [17:48] – Why Smart Lock is safer in tight spots for leaks [23:45] – Final thoughts on Smart Lock and safety benefits This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Women in HVAC Are Gaining Respect by Climbing Roofs and Rejecting Generic Sales – Chloe Glynn Part 2
05/15/2025
How Women in HVAC Are Gaining Respect by Climbing Roofs and Rejecting Generic Sales – Chloe Glynn Part 2
In this episode of the HVAC Know It All Podcast, host continues his conversation with , a sales genius in commercial and industrial HVAC maintenance at . In Part 02, they discuss how Chloe builds trust by avoiding one-size-fits-all maintenance plans, doing her own equipment walkthroughs, and being honest when she doesn’t know something. Chloe also shares how personal branding, especially on LinkedIn, helps her grow in her role and connect with clients. She gives advice for newcomers in sales and talks about her passion for advocating for the trades and inspiring the next generation. Chloe Glynn shares how she earns respect in HVAC by doing full walkthroughs, skipping cookie-cutter plans, and making custom offers. She talks about facing bias but staying confident, learning on the job, and being honest when unsure. Chloe also explains how building a strong personal brand on LinkedIn helps her connect with clients and grow fast in her role. Throughout this episode, Chloe shares how doing site visits, learning on the job, and skipping basic plans help her stand out in HVAC. She talks about earning trust by climbing roofs, checking equipment herself, and always being honest. Chloe also shows how using LinkedIn builds her brand and opens more doors in the trade. Expect to Learn: How Chloe builds trust with real walkthroughs, not paper quotes. Why skipping cookie-cutter plans leads to better service. How honesty helps her grow fast in HVAC sales. Why LinkedIn is key to her personal brand. How she helps young people learn about the trades. Episode Highlights: [00:00] – Intro to guest Chloe Glynn in Part 02 [01:42] – Facing Bias and Gaining Respect in HVAC [04:47] – Why Cookie-Cutter Plans Don’t Work [06:32] – Doing Real Walkthroughs Builds Trust [07:42] – Techs Respect Sales Who Get on the Roof [10:14] – Spotting Issues by Seeing Equipment in Person [12:37] – Being Honest and Learning on the Job [14:28] – How Branding Helps You Stand Out in HVAC [18:12] – Helping Others Start Careers in the Trades [22:28] – Chloe’s Future Goals and Teaching Others This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Chloe Glynn on: Chloe Glynn: Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company): Follow the Host: LinkedIn: Website: Facebook: Instagram:
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The Smart HVAC Sales Strategy to Win Union Clients and Avoid Price Traps with Chloe Glynn Part 1
05/12/2025
The Smart HVAC Sales Strategy to Win Union Clients and Avoid Price Traps with Chloe Glynn Part 1
In this episode of the HVAC Know It All Podcast, host chats with , a sales expert in commercial and industrial HVAC maintenance at . Chloe explains how she sells maintenance plans for large buildings, focusing on keeping equipment running smoothly to avoid costly repairs. She shares why her company’s teamwork and skilled union technicians make a big difference. They talk about why regular maintenance is important, how it saves money, and how tools like XOi help explain problems clearly. Chloe also talks about how she learned HVAC on the job without a tech background. Chloe Glynn talks with Gary McCreadie about how she sells HVAC maintenance for big buildings at Midwest Mechanical. She explains why they mostly work on commercial and industrial jobs, not homes or small shops. Chloe shares how their team uses skilled union techs, works closely together, and uses tools like XOi to show problems clearly. She also explains why regular maintenance helps prevent big breakdowns and saves money over time. Even without a tech background, Chloe learned HVAC by doing walk-throughs, asking questions, and working with experienced people. Here, Chloe Glynn talks with Gary McCreadie about selling HVAC maintenance for large commercial buildings. She explains why her team focuses on big sites and avoids homes and small stores. Chloe shares how her company uses trained union techs, works as a team, and uses tools like Xoi to spot problems. She also talks about how planned maintenance helps avoid surprise breakdowns and saves money. Even without a tech background, Chloe learned the job by asking questions, visiting sites, and learning from others in the field. Expect to Learn: Why Chloe focuses on selling HVAC maintenance to big buildings, not homes or shops. How strong teamwork and trained union techs help get the job done right. Why regular checkups on HVAC systems can stop big, costly breakdowns. How tools like XOi help show problems clearly with photos and videos. How Chloe learned the HVAC trade by asking questions and doing real site visits. Episode Highlights: [00:00] – Intro to guest Chloe Glynn in Part 01 [01:43] – Chloe explains her role selling HVAC maintenance for big buildings [02:38] – Why the Midwest avoids residential and small retail HVAC jobs [05:02] – Real-world stories on hard-to-access units and tight service spaces [06:42] – Selling points Chloe uses to win HVAC maintenance contracts [09:08] – Using the XOi tool to improve customer communication with photos [10:19] – Matching techs to jobs by skill and client personality fit [13:00] – Why regular HVAC maintenance prevents major equipment failures [16:51] – Comparing HVAC care to maintaining high-end cars like Ferraris [19:09] – Chloe’s background and how she learned HVAC without tech school [22:12] – Learning by asking questions and walking through real job sites This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Chloe Glynn on: Chloe Glynn: Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company): Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Copeland's Sensi Touch 2 Thermostat Revolutionizes HVAC Installation - Tom, Randy & Ben Part 2
05/08/2025
How Copeland's Sensi Touch 2 Thermostat Revolutionizes HVAC Installation - Tom, Randy & Ben Part 2
In this episode of the HVAC Know It All Podcast, host talks with the Director of Product Management at Copeland and Emerson, , the chief engineer at , and who is the principal of and Technical Marketing Specialist at and , about the latest Sensi thermostat and AIM module by Copeland. They cover how it’s easy to install, works wirelessly, and connects with top IAQ monitors. The guests explain how the system uses temperature and humidity to make smart choices and how they tested it in extreme weather. They also discuss why the product is reliable, how it saves time, and why contractors find it simple to use in real jobs. Tom Lorenz and Randy Ruiz explain how the Sensi thermostat uses sensors and smart tech to control air systems better. They talk about how it works with IAQ monitors, handles tough weather, and is easy for techs to install. They also share how strong wireless signals and simple setup make jobs faster and less stressful for HVAC pros. Throughout this episode, Tom and Randy share how the Sensi thermostat and AIM module make HVAC work easier. They explain how it uses sensors, connects wirelessly, and works with other air quality tools. They highlight how strong testing and a simple setup help techs do better, faster installs in the field. Expect to Learn: How the Sensi thermostat uses smart sensors to control air systems. Why wireless setup saves time for HVAC techs. How it connects with different indoor air monitors. Why testing in extreme weather makes it reliable. How easy setup and clean installs help contractors in the field. Episode Highlights: [00:00] – Introduction to Tom, Randy, and Ben in the Second Part [01:06] – How the Thermostat Uses Temp and Humidity [02:44] – Working with IAQ Monitors and Smart Features [04:42] – Making Setup Simple for HVAC Contractors [06:36] – Built-In Sensors and Their Benefits for Installs [07:51] – Testing in Harsh Weather for Accuracy [09:17] – Quality Checks in Thermal Testing Chambers [13:46] – Why Wireless Setup Saves Time and Hassle [15:48] – How the Wireless Tech Was Tested and Improve [18:52] – No Mesh Yet, but Reliable Signals Matter This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guests, Tom Lorenz, Randy Ruiz, and Ben Reed, on: Tom Lorenz: Copeland: Emerson: Randy Ruiz: Emerson: Ben Reed: Teal Maker: HVAC Know it All: measureQuick: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How the EIM Solves HVAC Wiring Problems and Powers Wireless Upgrades with Tom, Randy and Ben
05/05/2025
How the EIM Solves HVAC Wiring Problems and Powers Wireless Upgrades with Tom, Randy and Ben
In this episode of the HVAC Know It All Podcast, host talks with the Director of Product Management at Copeland and Emerson, , the chief engineer at , and who is the principal of and Technical Marketing Specialist at and , about a new wireless HVAC tool called the Equipment Interface Module (EIM). Tom explains how it helps fix wiring problems without needing to pull new wires, making upgrades easier. Randy shares how the team built and tested the EIM to make sure it is strong and reliable. Ben adds that wireless tech is getting better and saves time and money. They also discuss how the EIM works with the Sensi Touch 2 thermostat for full system control. Tom Lorenz, Randy Ruiz, and Ben Reed talk about a new wireless tool that helps HVAC systems work without extra wiring. Tom explains how the Equipment Interface Module (EIM) makes upgrades easier, even when wires are missing or broken. Randy shares how they built and tested the product to be tough and reliable. Ben talks about why wireless tech saves time and money and is now ready for real-world use. They also explain how the EIM works with the Sensi Touch 2 thermostat to fully control heating, cooling, and air quality. Here, Tom Lorenz, Randy Ruiz, and Ben Reed talk about a new wireless HVAC tool called the Equipment Interface Module (EIM). They explain how it helps fix wiring problems without pulling new wires, making system upgrades faster and easier. They also share how the EIM makes setups simple by connecting wirelessly to the Sensi Touch 2 thermostat. The guests clear up any confusion about wireless tech, showing how tough, easy, and reliable it has become for real-world HVAC jobs. Expect to Learn: How wireless tools like the EIM make HVAC upgrades faster and easier. The Sensi Touch 2 thermostat is key to full system control with wireless tech. How building reliable wireless connections saves time, money, and effort. When and why using a wireless module is better than pulling new wires. The role of strong design and testing in making wireless HVAC tools work well. Episode Highlights: [00:00] – Intro to the guests Tom, Randy, and Ben in Part 01 [00:11] – Defining the Equipment Interface Module and its HVAC use cases [01:22] – The Engineering process behind developing the EIM [02:38] – Wireless tech evolution in HVAC: Ben’s IoT experience and insights [04:44] – Solving legacy HVAC challenges with wireless control solutions [05:58] – Powering the EIM and replacing 8-wire installs in retrofit scenarios [08:33] – Outdoor EIM power setup and dual-module wireless configuration [09:50] – Cost benefits of EIM vs. traditional wiring in retrofit scenarios [12:54] – Step-by-step EIM pairing with Sensi Touch 2 thermostat interface [14:26] – Key benefits of wireless vs. wired HVAC communication [17:16] – EIM support for multi-stage HVAC, humidity, and ventilation control This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guests, Tom Lorenz, Randy Ruiz, and Ben Reed, on: Tom Lorenz: Copeland: Emerson: Randy Ruiz: Emerson: Ben Reed: Teal Maker: HVAC Know it All: measureQuick: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Humidifiers Avoid Mold for HVAC Pros Using Water Activity and RH Science with Marlee and Montana
05/01/2025
How Humidifiers Avoid Mold for HVAC Pros Using Water Activity and RH Science with Marlee and Montana
In this episode of the HVAC Know It All Podcast, host talks with and from about mold, humidity, and air quality. They explain what the water activity factor is and how it connects to mold growth. They also talk about keeping homes and buildings safe by controlling humidity. Their goal is to clear up common fears about mold and show better ways to manage air quality. Marlee and Montana explain why people are often scared of mold when it’s not always a big danger. They talk about how keeping the right humidity can stop mold from growing. They also share how new technology helps control air quality better. Good control systems can protect homes, businesses, and even hospitals by keeping the air safe and healthy. Throughout this episode, Marlee and Montana talk about why managing humidity the right way is so important. They explain that using the right systems and keeping moisture levels steady helps prevent mold and keeps buildings healthy over time. Expect to Learn: How mold growth is linked to high humidity and water activity levels. Why keeping indoor humidity between 40-60% helps protect health and buildings. How new humidification technology controls moisture safely and saves energy. Why good air quality management is key for homes, businesses, and healthcare facilities. Episode Highlights: [00:00] – Introduction with Marlee Spiegelberg and Montana McElwain [01:36] – Why Mold Happens: Clearing Up Fears and How Humidity Plays a Role [06:18] – How cold weather and windows cause condensation [08:26] – Simple ways to prevent mold and water problems [10:18] – Clearing up myths about misting systems and mold [13:06] – How factories control humidity for safety and products [15:59] – New smart humidifiers for homes and energy savings, Cold water and Steam [17:17] – How Smart Mesh Nebulizers Control Humidity and Save Energy at Home [20:23] – Humidification challenges in healthcare Buildings [22:52] – Adiabatic Systems in Ducts: Bypass Humidifiers, Misting, and Challenges [26:05] – Wetted Evaporative Media in HVAC Systems and Cooling Towers [29:11] – Adiabatic Humidification in Healthcare: DL Systems and Smart Controls [32:55] – Final Thoughts: Adiabatic Humidification, Water Activity, & Air Quality This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guests Marlee Spiegelberg and Montana McElwain on: Montana McElwain: Marlee Spiegelberg: Condair USA/CA: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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A3 Refrigerant Parts Must Be Intrinsically Safe
04/29/2025
A3 Refrigerant Parts Must Be Intrinsically Safe
On this short episode of the HVAC Know It All Podcast, Gary talks to us about A3 refrigerant parts and why they need to be intrinically safe and can't be any part off the truck. Check out Jobber for a 2 week free trial. getjobber.com/hvacknowitall
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Microsoft Copilot and Bluon for HVAC Apprentices to Replace Toxic Training – Patrick Butler Part 2
04/28/2025
Microsoft Copilot and Bluon for HVAC Apprentices to Replace Toxic Training – Patrick Butler Part 2
In this episode of the HVAC Know It All Podcast, host chats with , a seasoned HVAC technician and educator, and Field Service Supervisor at . Patrick, who has over 20 years in the industry, shares his journey from apprentice to expert. In Part 2, they discuss the shift in technician training, from old-school methods to modern approaches using social media and AI tools. Patrick also talks about the importance of allowing apprentices to fail and learn, while embracing new tech like Microsoft Copilot to streamline work and improve skills. Patrick Butler talks about the shift in HVAC training, explaining how apprentices now have access to online resources and AI tools like Microsoft Copilot. He emphasizes the importance of learning from mistakes and how embracing new technology helps technicians stay competitive in the ever-evolving HVAC field. Throughout this episode, Patrick shares how HVAC training has evolved, with online resources and AI tools playing a big role. He stresses that allowing apprentices to learn from failure and staying updated with new tech is essential for technicians to improve and succeed in the field. Expect to Learn: How HVAC training has changed over the years. Why apprentices need the chance to fail and learn. How AI tools like Microsoft Copilot help technicians work smarter. Why adapting to new tech is important for HVAC pros. How modern training methods are shaping the future of the trade. Episode Highlights: [00:33] – Introduction to Patrick Butler in the Second Part [02:10] – Old-School Training vs. Modern Methods [04:56] – Why Apprentices Need to Be Allowed to Fail [07:02] – The Importance of Humility in HVAC Training [09:35] – AI's Impact on the Trade: Patrick’s Approach to Teaching Apprentices [13:01] – The Role and Advantages of AI Tools like Microsoft Copilot for Techs [19:46] – How New Tech is Shaping the Future of HVAC Training This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Patrick Butler on: LinkedIn: Savmor.net: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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The Truth Behind Shielded Cables, Programming Logic & HVAC Controls for Techs – Patrick Butler Part 1
04/24/2025
The Truth Behind Shielded Cables, Programming Logic & HVAC Controls for Techs – Patrick Butler Part 1
In this episode of the HVAC Know It All Podcast, host is joined by , an expert in commercial HVAC and building automation and Field Service Supervisor at . Patrick, with years of hands-on experience, explains how building automation is changing how we run HVAC systems. He talks about how it saves energy, makes things work better, and helps find problems fast, especially in big buildings. He also shares how smart tech like controllers and inverters are now being used in both homes and commercial setups. Patrick Butler talks about how building automation is changing the way we manage HVAC systems. He explains how automation helps save energy, keep buildings running smoothly, and make quick repairs. Patrick shares his experience with both mechanical HVAC work and building controls, discussing how smart systems like chillers, pumps, and sensors are integrated. He also touches on the importance of understanding both the mechanical and control sides to be successful in the industry. Here, Patrick talks about how building automation is changing the way we control HVAC systems. He explains how new technologies, like smart controllers and sensors, are improving energy efficiency and making it easier to monitor and manage buildings. He also clears up misconceptions about how complex these systems can be, showing how simple and effective they really are. Expect to Learn: How building automation is improving energy efficiency in HVAC systems. Why smart controllers and sensors are key to better building management. How understanding both HVAC and control systems makes a technician more successful. How automation helps troubleshoot and maintain HVAC equipment more easily. The growing role of technology, like chillers, pumps, and inverters, in modern HVAC systems. Episode Highlights: [00:00] – Introduction to Patrick Butler and Building Automation [01:23] – Patrick’s background in HVAC and controls [01:56] – The role of building automation in modern HVAC systems [03:46] – How smart controllers and sensors improve energy efficiency [06:56] – Understanding DDC and application-specific controllers [08:28] – Troubleshooting HVAC systems using building automation [10:39] – The integration of chillers, pumps, and inverters in HVAC systems [12:25] – The importance of both mechanical and control knowledge for technicians [19:10] – How automation helps prevent HVAC system issues [20:12] – Simplifying complex HVAC systems through smart technologies This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Patrick Butler on: LinkedIn: Savmor.net: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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NOx Secrets HVAC Engineers Need to Know to Comply and Succeed in 2025 with Tyler Nelson Part 2
04/21/2025
NOx Secrets HVAC Engineers Need to Know to Comply and Succeed in 2025 with Tyler Nelson Part 2
In this episode of the HVAC Know It All Podcast, host welcomes back from for Part 2 of their talk on combustion analysis. Tyler shares more about how tuning equipment with a combustion analyzer can help HVAC techs improve safety, performance, and system life. He also explains how to read O2, CO, and CO2 levels correctly. Tyler Nelson breaks down why combustion numbers matter and how techs can use this info on installs, maintenance, and safety checks. He also talks about the best places to insert the probe for accurate readings and why showing your work builds customer trust. Throughout this episode, Tyler shares real tips for HVAC techs who want to do better work. He says analyzing every job helps avoid issues and keeps systems safe, while also proving the work you’ve done. Expect to Learn: How using a combustion analyzer helps make HVAC systems safer. Why O2 and CO levels are key numbers to watch during testing. How to choose the right spot to place your probe for best results. Why saving test reports can help show the customer your good work. How even small changes in pressure can affect system performance. Episode Highlights: [00:00] – Introduction to Part 2 with Tyler Nelson [02:16] –Tuning manifold pressure and waiting for steady readings [04:47] – Why people love doing combustion analysis [05:29] – Saving readings and showing clear before and after reports [07:34] – Key analyzer readings and how O2 impacts other gases [11:20] – What Co Air Free means and why it matters [12:40] – Best probe placement for proper test readings [18:00] – Why testing matters even in tricky situations This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Combustion Analysis to Prevent CO Hazards and Ensure Safe Startup with Tyler Nelson Part 1
04/17/2025
HVAC Combustion Analysis to Prevent CO Hazards and Ensure Safe Startup with Tyler Nelson Part 1
In this episode of the HVAC Know It All Podcast, host talks with from about the role of combustion analysis in HVAC systems. Tyler, a passionate expert in combustion and commissioning, shares how the industry has evolved from old-school tools to advanced digital analyzers. He explains why checking combustion on every gas appliance is key to safety and how proper commissioning starts long before system startup. Tyler also talks about Sauermann’s move into making their own analyzers, built on industry feedback and packed with unique features like long sensor life and advanced diagnostics. Tyler Nelson talks about why combustion analysis matters when setting up or servicing gas appliances. He shares how tools have changed over time and why using an analyzer is key for safety and accuracy. He explains how checking fresh air and venting is part of commissioning and how even small mistakes can lead to big issues. Tyler also talks about Sauermann’s new analyzers, how they were built with feedback from real techs, and why yearly calibration is important to stay safe and avoid legal trouble. Here, Tyler talks about why every gas appliance should be tested with a combustion analyzer, no matter how it looks or sounds. He explains that just like a doctor checks your blood work, a tech needs to check how the system is really running inside. This helps avoid danger and shows proof of a safe setup. Expect to Learn: Why combustion analysis is important during HVAC installs and service. How checking systems can help avoid safety risks and legal issues. The role of proper air intake and venting in system setup. How new analyzers offer longer sensor life and smart features. Why yearly calibration keeps tools accurate and legally safe. Episode Highlights: [00:00] – Introduction to Tyler Nelson in Part 01 [01:14] – How combustion tools evolved and why the industry must stay open to change [06:01] – Why checking combustion is like a health check for every gas system [07:43] – Understanding the Wanton Act and liability risks [08:36] – Differences in safety rules across states and countries [13:08] – How Sauermann built its analyzers and what makes them unique [16:32] – Why yearly calibration is a must for safety and accuracy [18:10] – Why commissioning starts early and how poor venting creates hidden risks [22:09] – Real example: Overfired system and how testing caught it This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Tyler Nelson on: LinkedIn: Sauermann Group: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How HVAC Technicians Use Smart Heat Pumps and AI Tools to Cut Energy Use – Michael Richardson Part 2
04/14/2025
How HVAC Technicians Use Smart Heat Pumps and AI Tools to Cut Energy Use – Michael Richardson Part 2
In this episode of the HVAC Know It All Podcast, host welcomes , better known as MC from New Zealand. Michael, who is Flexibility Services Manager at , the national grid operator. In Part 2, they discuss smart HVAC tech, demand response, and how commercial innovations are moving into residential systems. Michael shares insights on technician training, energy-saving tools, and why adapting to new tech is key for the trade. Michael Richardson talks about the rise of smart HVAC tech in homes, explaining how tools like demand response and connected devices can boost energy capability. He also shares why technicians need to improve new tech to stay ahead in the changing HVAC landscape. Throughout this episode, Michael talks about how new HVAC technology is changing the trade and helping improve energy use. He says learning and adapting to these changes is key for technicians to grow and build trust with customers. Expect to Learn: How smart HVAC devices are making homes more energy efficient. Why demand response helps reduce power use during peak times. How IoT and apps are giving technicians better tools for diagnostics. Why it's important for techs to keep learning and adapting to new systems. How shifting commercial tech into homes is changing the HVAC trade. Episode Highlights: [00:35] – Introduction to the Second Part with Michael Richardson [02:05] – Smart HVAC devices and Wi-Fi setup at home [03:56] – What demand response is and how it works [05:27] – Customer-Friendly Energy Saving with Smart Climate Apps [10:00] – Heat pump innovation by Octopus Energy and others [11:17] – Combining EV charging with heat pumps [13:05] – New inverter heat pump with self-charging mode [16:52] – Using apps and tools for HVAC diagnostics [19:29] – Advice for techs to adapt and grow with new tech [23:07] – How Smart Tools Improve Communication Between Techs and Journeymen This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Michael Richardson on: LinkedIn: Transpower New Zealand: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Heat Pumps in New Zealand are Replacing Gas & Support the Grid – Michael Richardson Part 1
04/10/2025
How Heat Pumps in New Zealand are Replacing Gas & Support the Grid – Michael Richardson Part 1
In this episode of the HVAC Know It All Podcast, host welcomes , better known as MC from New Zealand. Michael, who is Flexibility Services Manager at , the national grid operator, shares an insider’s look into New Zealand’s energy landscape and the country's ongoing shift toward heat pump technology. Drawing from his dual expertise in energy management and HVAC, Michael discusses the growing adoption of heat pumps across various climates in New Zealand, their integration into grid flexibility strategies, and the implications of recent developments like the collapse of major solar provider Solar Zero. Michael Richardson explains how heat pumps are changing, how people in New Zealand heat their homes, and how the country uses energy. He shares what he’s learned from working with both the national grid and in the HVAC business. He talks about why more people are moving away from gas, the tech behind heat pumps like inverters and soft start features, and how these systems help even during power cuts. Here, Michael talks about how HVAC is changing in New Zealand and how heat pumps are now being used in both hot and cold areas. He clears up the myth that heat pumps don’t work well in cold weather and shows how new inverter systems are actually doing great. Expect to Learn: How New Zealand is leveraging heat pumps to support energy grid flexibility. Why inverter heat pumps and soft start solutions are essential during power outages. The challenges and opportunities in transitioning from gas to electric heating. Insights into how distributed energy resources are shaping the future of HVAC. Real-world impacts of solar company closures on national energy planning. Episode Highlights: [00:00] – Introduction to Michael Richardson in Part 1 [01:40] – Michael’s dual background in HVAC and national grid operations [02:38] – Growing adoption of heat pumps in New Zealand’s colder regions [05:00] – Grid flexibility and how heat pumps can support demand response [07:09] – The complexity of New Zealand’s energy market structure [08:08] – Backup Heating in New Zealand: Regional Differences and the Shift from Gas to Heat Pumps [11:01] – Power Outages, Generator Challenges, and the Rise and Fall of Solar Zero [17:03] – Smart controllers like Ambi Climate and their role in modern HVAC [18:18] – Future potential of remote control and smart integration in ductless systems This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Michael Richardson on: LinkedIn: Transpower New Zealand: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How Comedy & Struggle Built a Viral HVAC Movement to Fix the Skilled Trades Shortage – Trent Parker
04/07/2025
How Comedy & Struggle Built a Viral HVAC Movement to Fix the Skilled Trades Shortage – Trent Parker
In this episode of the HVAC Know It All Podcast, host welcomes , better known as Mr. Fat Cheeto, to talk about the funny side of the HVAC industry. He shares how he became popular online and went from working in HVAC to making videos. His videos are entertaining but also show real problems in the industry. He helps people understand why skilled workers are important in HVAC. Trent Parker discusses the problems with HVAC videos that are only for fun and don’t teach anything. He explains that these videos can give people the wrong idea about the trade. He also talks about why experienced HVAC workers are important. They help keep the work quality high and guide new technicians in their careers. Throughout this episode, Trent talks about why it's important to mix humor with useful information in HVAC videos. He says keeping it real and sharing helpful tips is key to keeping the trade's good name and earning people's trust over time. Expect to Learn: Funny HVAC videos can hurt the industry's image if they don’t also teach something useful. Making videos just to go viral can make people think HVAC work is not professional. Experienced HVAC workers can use social media to share knowledge and help new technicians learn. Creating honest content and supporting the HVAC community is important for keeping the industry's good reputation. Episode Highlights: [00:00] – Introduction with Trent Parker, aka Mr. Fat Cheeto [02:02] – How Trent Parker became Mr. Fat Cheeto [03:32] – Trent talks about moving from HVAC jobs to making videos full-time [07:16] – The Origin and Creation of Trent's Drivable Air Conditioner [09:54] – Trent shares what Mr. Fat Cheeto means to him [12:54] – Trent on the tough job of getting more people to work in HVAC [15:24] – Trent's thoughts on new technology and learning in HVAC [18:25] – How making people laugh helps deal with job stress [21:04] – Trent’s plans for more fun and wild video projects [24:41] – How digital tools help teach the next wave of HVAC workers [29:29] – Ending notes and Trent’s message to his viewers to reach out anytime This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Trent Parker on: LinkedIn: Facebook: Instagram: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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Amazon HVAC Sales & Private Equity: How Technicians Can Protect Themselves with Gerry Wagner - Part 2
04/03/2025
Amazon HVAC Sales & Private Equity: How Technicians Can Protect Themselves with Gerry Wagner - Part 2
In this episode of the HVAC Know It All Podcast, host continues his conversation with , President of . In Part 2, they discuss how business decisions affect service quality and the industry's reputation. Gerry shares his honest thoughts on bad business practices that hurt the trade and explains how distributors can help keep standards high. Gerry Wagner talks about the problems with DIY HVAC, explaining how businesses that focus on quick profits can harm the industry's reputation. He also explains why good distributors are important in helping HVAC technicians do their jobs professionally. Throughout this episode, Gerry talks about why the HVAC industry should follow honest practices and provide proper training. He says keeping high standards is important for long-term success and earning customer trust. Expect to Learn: How companies selling DIY HVAC products can harm the industry's reputation over time. How high prices and dishonest selling can lower the quality of professional work. How both local stores and online shops help support HVAC workers. Why honest business practices and community support are important to keep the industry strong. Episode Highlights: [00:00] – Introduction to the Second Part with Gerry Wagner [01:25] – The Mixed Impact of Private Equity in HVAC [04:05] – Discussion on pricing practices and their impact on the trade [06:55] – The role of distributors in upholding industry standards [10:04] – Survey Insights on DIY HVAC Trends [15:12] – Gerry's insights on manufacturer responsibility in market practices [19:17] – The complexities of warranties and ethical marketing in DIY installations [21:13] – Introduction to Gerry's new venture, Education Services & Product Company (ESPCO) This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Follow the Guest Gerry Wagner on: LinkedIn: Education, Services & Products Company LLC (ESPCO LLC): Instagram: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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Why DIY HVAC Installs Break Refrigerant Laws & Harm the Trade with Gerry Wagner - Part 1
03/31/2025
Why DIY HVAC Installs Break Refrigerant Laws & Harm the Trade with Gerry Wagner - Part 1
In this episode of the HVAC Know It All Podcast, host is joined by , President of , and a seasoned HVAC expert who shares his strong views on DIY HVAC solutions and their impact on the industry. Inspired by his visit to the AHR Expo in Orlando, he explains the concerns behind his LinkedIn post. This episode highlights into the challenges posed by consumer-targeted HVAC products and how they affect professionals. Gerry’s honest take sparks important discussions, offering both insight and education for industry peers. Gerry Wagner breaks down the risks of DIY HVAC solutions and their impact on the industry. Inspired by his AHR Expo experience, he explains the concerns behind his LinkedIn post, stressing how consumer-targeted products can lower professional standards. His goal isn’t just to criticize but to educate, emphasizing the importance of proper practices to protect HVAC system quality and longevity. In this episode, Gerry shares insights from the AHR Expo. He highlights how non-professional installations can spread misinformation and stresses the importance of maintaining professional standards for long-lasting, high-performing systems. Expect to Learn: Gerry Wagner warns about the risks of DIY HVAC solutions. He exposes the dangers of consumer-targeted HVAC products. Stresses the need for professional standards in HVAC. Highlights how his advocacy is shaping industry practices. Episode Highlights: [00:00] – Introduction to Gerry Wagner in Part 1 [01:33] – Gerry's frustration with DIY HVAC trends and the impact of the AHR Expo on his views [03:30] – Reactions to Gerry's posts and HVAC vs. automotive industry challenges [09:42] – The reality of DIY HVAC installations and their impact on the trade [11:49] – Misconceptions in industry training and the risks of DIY HVAC misinformation [16:05] – Professional training's role in industry integrity and confronting companies at trade shows [19:15] – The Impact of Private Equity on the HVAC Industry: Sales vs. Repair Focus This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Lambert Insurance Services: Follow the Guest Gerry Wagner on: LinkedIn: Education, Services & Products Company LLC (ESPCO LLC): Instagram: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Techs Can Make More Money by Fixing Airflow, Oversizing & Duct Issues – Tim De Stasio Part 2
03/27/2025
HVAC Techs Can Make More Money by Fixing Airflow, Oversizing & Duct Issues – Tim De Stasio Part 2
In this episode of the HVAC Know It All Podcast, host continues his conversation with , the owner and president of . In Part 2, he takes a closer look at the issues in HVAC caused by profit-focused decisions instead of customer care. He also discusses how company culture and investor pressure can affect service quality and ethical standards in the industry. Tim explains here in the part how some technicians are pressured to sell rather than fix real customer problems. He points out how this approach harms both the industry and customers in the long run. Tim emphasizes the need to focus on quality service instead of quick profits to create a more honest and sustainable business. Tim highlights the need to move away from profit-driven sales tactics in HVAC. He advocates for a culture that values technical skills and real problem-solving. He explores how ethical business practices can improve service quality and strengthen a company's reputation. Expect to Learn: How company culture influences HVAC technicians' approach to sales and service. The impact of venture capital on ethical practices within HVAC companies. Strategies for HVAC companies to adopt more ethical sales practices. The role of technician training in promoting problem-solving over sales-first approaches. How the industry can shift towards more sustainable and customer-focused practices. Episode Highlights: [00:33] – Introduction to the Second Part of the Episode with Tim De Stasio [02:19] – Transitioning from Comfort Advisors to Sales Technicians [05:24] – Analysis of venture capital's role in shaping company culture and ethical dilemmas [11:46] – Exploring the balance between making profits and providing ethical HVAC services [18:00] – Tim's take on the real-world impacts of prioritizing sales over service [21:22] – Promoting Ethical Training and Diagnostics in HVAC This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Lambert Insurance Services: Follow the Guest Tim De Stasio on: LinkedIn: Facebook: Instagram: YouTube: Comfort Science LP: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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HVAC Companies Are Replacing Techs with Sales Reps and Overcharging Customers – Tim De Stasio Part 1
03/25/2025
HVAC Companies Are Replacing Techs with Sales Reps and Overcharging Customers – Tim De Stasio Part 1
In this episode of the HVAC Know It All Podcast, host is joined by , the owner and president of , who has become a popular figure in the industry through his engaging critique videos. In Part 1, they discuss Tim's journey into creating content that humorously but constructively points out errors in other HVAC professionals' videos. These segments are not only entertaining but educational, as they often lead to real improvements and corrections in HVAC practices. Tim shares insights into his motivations and the unexpected rise in his social media following, reflecting on how his light-hearted commentary has made a significant impact on the industry. Tim De Stasio talks about common mistakes people make in HVAC videos and how these errors affect the industry. He explains how he creates fun and helpful videos to correct these mistakes. His videos don’t just teach. They also entertain, helping HVAC workers do their jobs better. He also discusses how his content spreads awareness about the right methods and new tools, making HVAC systems last longer and work better by avoiding common problems. This episode delves into the issue of misleading or inaccurate HVAC instructional videos. Tim De Stasio discusses how his corrective videos help clarify these misunderstandings, providing HVAC technicians with accurate knowledge and techniques to highlight system performance and longevity. Expect to Learn: Importance of debunking misinformation in HVAC instructional videos for system functionality. Addressing inaccuracies in online HVAC content through Tim De Stasio's engaging videos. Enhancing HVAC system durability and efficiency with accurate educational content. Correcting common HVAC misconceptions to improve industry standards. Impact of Tim's social media on advancing HVAC practices and technologies. Episode Highlights: [00:00] – Introduction to Tim De Stasio [02:00] – Why critique videos are blowing up and how to choose subjects ethically. [04:45] – Balancing entertainment, honest critique, and industry impact in social media content. [08:43] – Tim’s way of using humor to correct mistakes and inspire real improvements. [10:54] – The Shift Towards Sales-Oriented HVAC Training [13:45] – Challenges Facing Newcomers in the HVAC Sales Industry [19:09] – Training and Knowledge Gaps in HVAC Sales This Episode is Kindly Sponsored by: Master: Cintas: Supply House: Cool Air Products: Lambert Insurance Services: Follow the Guest Tim De Stasio on: LinkedIn: Facebook: Instagram: YouTube: Comfort Science LP: Follow the Host: LinkedIn: Website: Facebook: Instagram:
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How to Clean HVAC Coils Without Causing Corrosion or Voiding OEM Guidelines | John Pastorello Part 2
03/20/2025
How to Clean HVAC Coils Without Causing Corrosion or Voiding OEM Guidelines | John Pastorello Part 2
In this episode of HVAC Know It All Podcast, host Gary McCreadie continues his convo with John Pastorello, an expert in HVAC cleaning solutions, and CEO at /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/35809630