HVAC Know It All Podcast

The HVAC Know It All Podcast, hosted by Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade.

Moisture in POE Oil Permanently Damages HVAC Systems with Jim Bergmann 03/25/2026

Moisture in POE Oil Permanently Damages HVAC Systems with Jim Bergmann In this episode of the HVAC Know It All Podcast, host welcomes , President of and Director of New Product Development at , to discuss system cleanup after moisture contamination and compressor burnouts. Jim explains why moisture in POE oil cannot be fully removed with evacuation and highlights the importance of using filter dryers and proper procedures. The conversation covers real-world scenarios such as water entering a system and the steps needed to reduce damage and extend equipment life. Gary and Jim also talk about evacuation best practices, decay testing, and how poor installation habits can lead to long-term system failure. In this conversation, Jim explains how moisture affects refrigeration systems and why it cannot be fully removed from POE oil using evacuation alone. He discusses how technicians should rely on filter dryers, oil changes, and proper cleanup methods to reduce contamination. Jim and Gary talk about real situations like water entering a system and compressor burnouts, and how these issues damage equipment and shorten its life. They also explain the importance of good installation practices, proper evacuation, and decay testing to prevent future failures and ensure the system stays clean and dry. Expect to Learn: Why can moisture in POE oil not be removed using evacuation alone? How filter dryers help remove moisture and acids from HVAC systems. Steps technicians can take when water enters a refrigeration system. How compressor burnouts contaminate systems and affect performance. Why proper evacuation, decay testing, and installation practices prevent system failures. Episode Highlights: [00:00] - Intro to Jim Bergmann [01:53] - Jim Returns & POE Oil Moisture Discussion [03:24] - YouTube Demo: POE Oil Stays Cloudy After Evacuation [05:40] - Scenario 1: Water in System from Cracked Coil [08:55] - Mini Split Story: When a System Pulls in Moisture [12:45] - Scenario 2: Compressor Burnout Cleanup [16:25] - Flushes & Solvents: Are They Worth Using? [17:54] - The Real Root Cause: Poor Evacuation Practices [19:03] - Micron Gauge Placement: Does It Matter? [23:34] - Final Tip: The Blue Vac Gauge & Best Practices This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: measureQuick: Redfish Instruments Inc: Download the measureQuick App here: Follow the Host, Gary McCreadie: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40603250

The Credit Score Secrets for New HVAC Owners to Unlock Cash Flow Stability with Austin Wendel 03/25/2026

The Credit Score Secrets for New HVAC Owners to Unlock Cash Flow Stability with Austin Wendel In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Austin Wendel, Owner at Accounting 4 Trades, who shares valuable insights from his experience in the trades industry, guiding entrepreneurs on how to properly set themselves up financially before taking the leap into business ownership. Austin Wendel is a seasoned business owner in the trades industry, with years of experience helping others navigate the challenges of starting and growing a business. Known for his practical approach to financial planning and business growth, Austin breaks down key areas such as personal credit, savings, emotional preparation, and the importance of separating business and personal finances. Expect to Learn - The significance of having a good credit score and how it affects your business. - How to calculate savings and ensure you have enough financial runway before starting. - The emotional preparation needed for business ownership includes family involvement. - Why it’s crucial to separate business and personal finances and practical tips for doing so. - Whether you should invest in high-cost branding or take a more conservative approach to vehicles and tools. Timestamps 00:00 – Introduction 02:35 – Personal Credit Score 04:15 – Checking Your Credit Score 05:25 – Savings and Runway 06:43 – Playing Devil’s Advocate on Starting with $0 08:36 – Emotional Runway & Family Support 11:58 – Avoiding the “Shiny Truck Trap” 15:12 – Separating Business and Personal Finances 16:29 – The Importance of a Supply House Float 19:38 – Using Vendor Credit to Extend Payment Terms 21:10 – Managing Credit and Debt 21:49 – Software Choices for New Business Owners This Episode is Kindly Sponsored by: PartsTown: Follow our Guest Austin Wendel: LinkedIn: Instagram: Company Website: Company LinkedIn: Company Facebook: Follow Gary McCreadie: LinkedIn: Website: Facebook: Follow Furman Haynes: LinkedIn: WorkHero: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40521755

HVAC Maintenance Strategy for Techs to Prevent Failures without Gauging with John Anderson Part 2 03/20/2026

HVAC Maintenance Strategy for Techs to Prevent Failures without Gauging with John Anderson Part 2 In this episode of the HVAC Know It All Podcast, host talks with , Senior Regional HVAC Technical Trainer at and former Service Manager and Technician at , about practical HVAC maintenance and system checks. In Part 2, they discuss how technicians can use observation, temperature measurements, and airflow checks to evaluate a system before connecting gauges. John explains simple ways to estimate evaporator performance using return air temperature and suction line temperature. Gary and John also cover electrical inspections, including checking contactors and testing coils for shorts. The conversation ends with a discussion about preventative maintenance ideas, such as scheduled capacitor replacement and the importance of keeping coils clean. Gary and John discuss practical HVAC maintenance checks and how technicians can assess system performance before connecting gauges. They explain how observing airflow, temperature differences, condensate flow, and suction line conditions can help confirm that a system is operating properly. John shares a simple method to estimate evaporator performance using return air temperature and suction line temperature. The conversation also covers electrical inspections such as checking contactors, testing coils for shorts, and spotting common issues. They finish by talking about preventative maintenance, including cleaning condenser coils and considering scheduled capacitor replacement to reduce breakdowns. Expect to Learn: How technicians can evaluate system performance using temperature and airflow checks. A simple way to estimate evaporator coil performance using return air temperature. Why visual inspection and system cleanliness are key parts of HVAC maintenance. How to check contactors and coils to find electrical issues before they cause failures. Why cleaning condenser coils and planning capacitor replacement can help prevent breakdowns. Episode Highlights: [00:00] - CMPX Show Announcement [00:34] - Intro to John Anderson in Part 02 [02:15] - How load calc fixes static pressure [03:02] - Non-invasive checks vs. always using gauges [07:59] - Electrical inspections: Contactors & coils [12:08] - Real story: Bad contactor coil diagnosis [14:09] - Preventive capacitor replacement to avoid callbacks [18:28] - Importance of cleaning outdoor condenser coils [20:21] - Wrap-up Join us at the CMPX Show from March 25 to 27 in Toronto. Use code KNOWITALL to get your free pass. Don’t miss it. 👉 This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson on: LinkedIn: Sila Services - LinkedIn: Sila Services - Website: Burns & McBride Home Comfort: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40512230

How HVAC Owners Can Fix Pricing and Increase Net Profit Per Hour with Ruth King 03/18/2026

How HVAC Owners Can Fix Pricing and Increase Net Profit Per Hour with Ruth King In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation to discuss how contractors can build sustainable profitability by focusing on the right financial metrics. Rather than obsessing over traditional profit margins, Ruth explains why net profit per billable hour is the metric that truly matters and how contractors can calculate it to price their services correctly. The conversation explores pricing strategies, managing overhead while scaling, and the financial habits that help businesses grow without losing profitability. Ruth King is a well-known financial expert and business coach specializing in helping contractors understand and improve their financial performance. With nearly four decades of experience analyzing small business financial statements, Ruth has helped thousands of contractors learn how to interpret their numbers and build profitable companies. Ruth is also the author of The Courage to Be Profitable. Expect to Learn - Why net profit per billable hour matters more than traditional profit margins - How contractors can calculate overhead cost per hour using their financial statements - The financial challenges contractors face when scaling from one truck to multiple crews - Key balance sheet ratios that indicate healthy business growth - The three financial habits every new contractor should adopt immediately Episode Breakdown with Timestamps [00:00:00] – Introduction [00:01:34] – Why Profit Margins Can Be Misleading [00:03:45] – Calculating Overhead Cost Per Hour [00:06:14] – Managing Overhead While Scaling [00:09:26] – Financial Health Metrics for Growing Companies [00:11:21] – Financial Tools and Technology in Contracting [00:15:11] – Three Financial Habits for New Contractors. [00:18:37] – Closing Thoughts This Episode is Kindly Sponsored by: PartsTown: Follow our Guest Ruth King: LinkedIn: Ruth’s Website: Company Website: Company LinkedIn: Company Facebook: Follow Gary McCreadie: LinkedIn: Website: Facebook: Follow Furman Haynes: LinkedIn: WorkHero: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40364565

The Static Pressure Test for HVAC Techs to Improve Diagnostics and Airflow with John Anderson Part 1 03/18/2026

The Static Pressure Test for HVAC Techs to Improve Diagnostics and Airflow with John Anderson Part 1 In this episode of the HVAC Know It All Podcast, host is joined by , Senior Regional HVAC Technical Trainer at , Formerly Service Manager and Technician at , to discuss spring HVAC maintenance and the key checks technicians should perform before the cooling season begins. John shares practical methods for inspecting systems using visual checks and technician senses such as sight, sound, smell, and touch to identify problems early. The conversation covers preventive maintenance practices, the importance of clean equipment, and how technicians should verify system operation before taking detailed measurements. Gary and John also talk about airflow diagnostics, the role of static pressure testing, and why proper system checks help technicians find real problems instead of guessing. In this conversation, John explains how technicians should approach spring maintenance by first checking that the system is clean and operating correctly. He discusses using visual inspection and technician senses such as sight, sound, smell, and touch to quickly spot possible problems. John and Gary talk about how many issues can be noticed before any tools are used, including unusual noises, vibrations, or signs of damage. They also explain why confirming the system is running properly is important before taking measurements. The discussion also covers airflow diagnostics and static pressure testing, and why checking these values regularly helps technicians identify system restrictions and airflow problems early. Expect to Learn: How technicians can use sight, sound, smell, and touch to identify system issues during maintenance. Confirming the system is running properly is important before taking measurements. How checking for dirt in filters, coils, and condensate lines improves system performance. What static pressure readings reveal about airflow problems in HVAC systems. Regular airflow checks during maintenance help technicians find restrictions and system issues early. Episode Highlights: [00:00] - CMPX Show Announcement [00:34] - Intro to John Anderson in Part 1 [02:03] - John Returns & Last Episode Recap [03:17] - Starting Spring Maintenance Right [04:53] - Story: The Cost of Ignoring Bad Bearings [06:45] - Using Your 4 Senses Before Tools [13:57] - Why Static Pressure Matters Every Time [16:35] - How to Correctly Check Static Pressure [19:45] - Understanding Your Static Pressure Readings Join us at the CMPX Show from March 25 to 27 in Toronto. Use code KNOWITALL to get your free pass. Don’t miss it. 👉 This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson: LinkedIn: Sila Services - LinkedIn: Sila Services - Website: Burns & McBride Home Comfort: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40512060

How HVAC Contractors Can Fix Bookkeeping and Understand Profit Before Going Broke - Ruth King 03/11/2026

How HVAC Contractors Can Fix Bookkeeping and Understand Profit Before Going Broke - Ruth King In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with financial expert Ruth King, Founder and CEO of Financially Fit Business and CEO of Business Ventures Corporation. They talk about the importance of understanding your finances as a contractor, especially when you're starting to scale your business. Ruth King is a seasoned business advisor who specializes in helping contractors get their finances in order. With years of experience working with contractors, Ruth has invaluable insights on how to manage cash flow, profitability, and how to structure your books for long-term success. Expect to Learn: - The key differences between accrual and cash basis accounting, and why accrual is critical for contractors. - How to set up clean books and the importance of having the right bookkeeper. - Why it’s essential to separate service and install divisions on your P&L as you scale. - How to handle deferred income from maintenance contracts for proper financial reporting. - Tips for managing cash flow, avoiding the common “cash-flow trap” that many contractors face. - Why paying yourself a salary as an employee is a smarter choice than an owner’s draw for growing your business. - Key financial ratios, like working capital, and how to use them to assess the health of your business. Episode Breakdown with Timestamps 00:00 – Introduction 01:32 – First things Ruth looks for in a contractor’s financials 03:22 – Clean books: What does it mean for a contractor? 04:22 – Evaluating a good bookkeeper 05:41 – Upfront billing for maintenance contracts 07:22 – Avoiding "trash in, trash out" in bookkeeping 08:44 – Integrating CRM with QuickBooks 10:19 – Departmentalizing your P&L 11:38 – Owner's draw vs. paying yourself a salary 12:48 – The importance of paying yourself as an employee 14:27 – Key numbers to track on your P&L 15:43 – How to calculate working capital 17:35 – Cash Flow vs. Profitability This Episode is Kindly Sponsored by: PartsTown: Follow our Guest Ruth King: LinkedIn: Ruth’s Website: Company Website: Company LinkedIn: Company Facebook: Follow Gary McCreadie: LinkedIn: Website: Facebook: Follow Furman Haynes: LinkedIn: WorkHero: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40364280

This HVAC Technician Built a $1.2M Business and Still Ended Up Broke with Jason Julian 03/05/2026

The Mental Health Struggles for Tradesmen to Survive Divorce, Cancer & Isolation - Ilija Martinovich Part 2 03/05/2026

The Mental Health Struggles for Tradesmen to Survive Divorce, Cancer & Isolation - Ilija Martinovich Part 2 In this episode of the HVAC Know It All Podcast, host wraps up his chat with , about mental health in the trades and the personal struggles he faced over the past six years. Ilija shares his experience navigating COVID, a bladder cancer diagnosis, divorce, and the pressure of supporting his children while working as an essential tradesperson. He opens up about dark moments, the stigma around men speaking up, and how therapy, exercise, better habits, and honest conversations helped him turn things around. The episode highlights the importance of asking for help, managing stress in healthy ways, finding purpose, and taking small daily steps to regain control and build a better future. Gary and Ilija discuss mental health in the trades and the real struggles many workers face but rarely talk about. Ilija shares his experience during COVID while working as an essential tradesperson, being diagnosed with bladder cancer, and going through a divorce at the same time. They talk about the stigma around men speaking up, the dangers of turning to alcohol or isolation, and the value of therapy and honest conversations. The discussion also covers stress management, building healthy habits like walking and exercise, and finding purpose through family and daily routines. They finish by highlighting the importance of asking for help, taking control of what you can, and making small changes that lead to long-term improvement. Expect to Learn: How mental health challenges can affect tradespeople, especially during major life events. Why speaking openly and seeking therapy can help reduce stress and prevent darker outcomes. How unhealthy coping habits can make things worse, and how small daily changes can help. Why exercise, routine, and simple goal setting improve focus and emotional control. How finding purpose through family, support systems, and honest conversations can help you move forward. Episode Highlights: [00:00] - Intro to Ilija Martinovich in Part 02 [01:36] - How younger generations are different today [05:01] - How instant gratification is changing human connection [10:18] - The turning point: When things started to get better [14:00] - Why do you have to help yourself first [16:12] - Simple ways to manage daily stress [18:27] - Focusing on small victories This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Ilija Martinovich on: Instagram: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40263255

Why So Many Blue-Collar Men Stay Silent about Mental Health - Ilija Martinovich’s Story Part 1 03/02/2026

Why So Many Blue-Collar Men Stay Silent about Mental Health - Ilija Martinovich’s Story Part 1 In this episode of the HVAC Know It All Podcast, host sits down with to launch a year-long mental health series focused on the trades. Ilija shares his personal journey through the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and raising his children during a very stressful time. He speaks openly about the dark thoughts he faced, the pressure of staying strong as a father, and the stigma around mental health in blue-collar work. Ilija explains how speaking with a therapist, leaning on trusted people, walking daily, and building simple routines helped him regain control. Together, they highlight the power of honest conversations, healthy outlets, and finding purpose as key steps toward managing stress and protecting mental health. This episode continues the focus on mental health in the trades and the challenges many workers keep to themselves. Ilija joins Gary to share his experience over the past six years, including working through COVID as an essential worker, being diagnosed with bladder cancer, going through a divorce, and supporting his children during a difficult time. He speaks honestly about the dark places his mind went to and the pressure of trying to stay strong as a father. Ilija talks about how therapy, opening up to trusted people, improving his eating habits, and committing to daily walks helped him manage stress. The conversation reinforces the value of speaking up, building healthy outlets, and reminding tradespeople that support is available and they do not have to struggle alone. Expect to Learn: How working through COVID as an essential worker added stress at home and on the job. How a bladder cancer diagnosis and divorce affected Ilija’s mental health. Why do many men in the trades stay silent, and the risks of keeping it inside? How therapy, trusted conversations, and crisis resources can provide real relief. How daily walks, better habits, and focusing on family help manage stress long-term. Episode Highlights: [00:00] - Intro to Ilija Martinovich in Part 1 [01:30] - Why Mental Health Matters [02:42] - Stigma of Mental Health in Trades [04:24] - Old-School Coping: Alcohol & Drugs [08:09] - Ilija's Story: Cancer, COVID & Divorce [12:17] - Importance of Talking to Someone [16:15] - Gary's Experience with Panic Attacks [18:37] - Turning to Food as a Coping Mechanism [21:04] - Finding Purpose to Protect Your Mental Health This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Ilija Martinovich on: Instagram: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40263160

HVAC Techs Are Skipping Critical Tests That Cause Dangerous System Failures with Tyler Nelson Part 2 02/26/2026

HVAC Techs Are Skipping Critical Tests That Cause Dangerous System Failures with Tyler Nelson Part 2 In this episode of the HVAC Know It All Podcast, host wraps up his chat with , Business Development Manager, Sales Manager - Americas, Global Trainer, at , about Combustion Analysis and why proper testing is critical for safe and efficient equipment operation. Tyler explains how to correctly use a Combustion Analyzer, the importance of testing at light off, steady state, and shutdown, and why commissioning should always be done. They discuss stack temperature, efficiency readings, manifold pressure adjustments, and how measured data helps technicians make better decisions and communicate clearly with customers. The episode highlights the value of understanding the why behind the readings and using data to improve performance and accountability in the field. Gary and Tyler discuss combustion analysis and why proper testing is essential for safe and efficient system operation. They talk about using a combustion analyzer the right way, including finding the correct test location and checking readings at light off, steady state, and shutdown. Tyler explains why commissioning is often overlooked and why equipment must be adjusted to match the environment it is installed in. The conversation also covers stack temperature, manifold pressure settings, and how efficiency readings reflect fuel use, not true system output. They finish by highlighting how measured data builds trust with customers and helps technicians make clear, confident decisions in the field. Expect to Learn: How to properly use a combustion analyzer and understand what the readings mean. Why testing at light off, steady state, and shutdown helps catch hidden problems. How stack temperature and manifold pressure affect efficiency and performance. Why commissioning equipment is critical and often overlooked in the field. How measured data builds trust with customers and supports clear diagnostic decisions. Episode Highlights: [00:00] - Intro to Tyler Nelson in Part 02 [01:02] - Why open-mindedness matters in HVAC [02:23] - Mastering the combustion analyzer: Usage vs. understanding [05:41] - Real case study: The importance of day-one commissioning data [10:06] - Manufacturer's confession: Why commissioning is non-negotiable [13:20] - Fine-tuning equipment: Going beyond the manual's specs [16:16] - Behind the book & what's next for Tyler [18:38] - Wrap-up & where to find the book This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson, Master HVACR on: LinkedIn: Sauermann Group: Get Tyler Nelson’s Book: Tyler’s book Combustion Analysis: The Essentials is available now. If you want a practical, field-ready guide to combustion testing and diagnostics, grab your copy here: 👉 Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40183640

How HVAC Technicians Use the Owner Mindset to Start a Successful Business with Jason Julian Part 1 02/25/2026

How HVAC Technicians Use the Owner Mindset to Start a Successful Business with Jason Julian Part 1 In this episode of the HVAC Know It All Business Edition Podcast, co-hosts and from talk with , Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason Julian shares his personal and professional journey from a difficult period of addiction recovery to becoming a successful HVAC business owner. His story highlights the power of perseverance, hard work, and the ability to turn adversity into opportunity. Jason Julian also offers practical advice for technicians looking to transition into business ownership and shares insights on building a positive work culture, navigating local competition, and the lessons learned from his experiences in the HVAC industry. Whether you’re an aspiring business owner or just interested in the HVAC world, Jason’s story is a must-listen. Expect to Learn Jason’s journey into HVAC after a period of recovery from addiction How he transitioned from a helper to a business owner Why thinking like a business owner early on is key to success The challenges of starting a business with limited resources The importance of building a strong internal culture in your business How Jason Julian navigated competition and created growth despite a tough local market Episode Breakdown with Timestamps 00:00:00 - Introduction 00:01:02 - Jason’s Journey Into HVAC 00:04:39 - Thinking Like an Owner Before You Are One 00:05:11 - First Steps into Business Ownership 00:06:10 - Overcoming Challenges and Finding Opportunity 00:14:35 - Building Internal Culture at Julian Heating 00:19:51 - Navigating Local Competition Follow Jason Julian: LinkedIn: Julian Heat & Air Website: Julian Heat & Air Facebook: Affordable Air McCallum LLC Website: Follow Gary McCreadie: LinkedIn: Website: Facebook: Follow Furman Haynes: LinkedIn: WorkHero: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40225365

HVAC Techs Use Combustion Analysis to Diagnose Issues & Improve Efficiency with Tyler Nelson Part 1 02/23/2026

HVAC Techs Use Combustion Analysis to Diagnose Issues & Improve Efficiency with Tyler Nelson Part 1 In this episode of the HVAC Know It All Podcast, host talks with , Business Development Manager, Sales Manager - Americas, Global Trainer, at , about his new book, Combustion Analysis: The Essentials, and the Fundamentals of Combustion Testing. Tyler explains how technicians can better understand oxygen, carbon monoxide, carbon dioxide, excess air, and efficiency readings, and how to use those numbers to diagnose and adjust systems properly. The conversation covers light off, steady state, and high fire conditions, fuel selection in combustion analyzers, and how proper adjustments can improve system performance and save money. Gary and Tyler also discuss why combustion testing is a thinking person’s skill and how using the right data can help technicians work smarter and deliver better results for their customers. In this conversation, Tyler talks about the core basics of combustion and why understanding the numbers is key to proper diagnostics. He explains oxygen levels in fresh air, carbon monoxide limits at light off and steady state, and how carbon dioxide is calculated inside a combustion analyzer. Gary and Tyler discuss testing at low fire, mid fire, and high fire on modulating equipment, and why selecting the correct fuel setting matters. They also cover excess air, stack temperature, and how small adjustments can improve efficiency and save customers money. The episode highlights the importance of thinking through the data and using combustion testing as a true diagnostic tool in the field. Expect to Learn: How to understand oxygen, carbon monoxide, and carbon dioxide readings during combustion testing. What happens at light off, steady state, and high fire on different types of equipment? Why is selecting the correct fuel in your analyzer is critical for accurate results? How excess air and stack temperature affect efficiency and system performance. How small adjustments can improve efficiency, reduce fuel use, and help technicians diagnose problems with confidence. Episode Highlights: [00:00] - Intro to Tyler Nelson & His New Book in Part 1 [01:32] - Book Purpose: A Field Reference, Not Memorization [03:44] - Combustion Basics: O2, CO, and CO2 Explained [09:06] - Why CO2 is a Calculated Reading, Not a Sensor [11:04] - Troubleshooting Modulating Systems at Different Fires [15:49] - Efficiency Explained: Stack Temperature & Fuel Savings This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson, Master HVACR on: LinkedIn: Sauermann Group: Get Tyler Nelson’s Book: Tyler’s book Combustion Analysis: The Essentials is available now. If you want a practical, field-ready guide to combustion testing and diagnostics, grab your copy here: 👉 Follow the Host:LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40183625

How Service Leaders Use Soft Skills to Keep Culture Strong and Teams Accountable - Josh Zolin Part 2 02/20/2026

How Service Leaders Use Soft Skills to Keep Culture Strong and Teams Accountable - Josh Zolin Part 2 In this episode of the HVAC Know It All Podcast, Host talks with , CEO of , Founder of , and Director Board of Directors in , about leadership, accountability, and building a strong culture in the trades. They discuss the difference between being nice and being kind, and how leaders can have hard conversations while still showing care and respect, in Part 2. Josh shares his approach to handling poor behavior, setting clear expectations, and knowing when to let someone go. Gary and Josh also explore flexibility, leverage, motivation, and why increasing your value through soft skills can create more opportunities. The episode highlights how strong leadership is built on communication, honesty, and the smart use of soft skills. Gary and Josh discuss leadership in the trades and how to handle tough situations with employees. They talk about the difference between being nice and being kind, and why hard conversations should be clear, direct, and rooted in care. Josh shares how setting expectations early helps hold people accountable and explains when it makes sense to let someone go, especially when trust is broken. The conversation also covers flexibility, time off, and how company culture can impact honesty and performance. They finish by exploring how building value through soft skills and personal growth can create leverage, motivation, and stronger teams. Expect to Learn: How to handle difficult employees while staying firm and kind at the same time. Why setting clear expectations early makes accountability easier later on. When it makes sense to give someone another chance and when it is time to let them go. How flexibility, time off policies, and culture impact honesty and performance. Why increasing your value through soft skills can create leverage, motivation, and stronger leadership. Episode Highlights: [00:00] - Intro to Josh Zolin in Part 02 [00:57] - Being "kind" vs. being "nice" as a leader [03:21] - The magic phrase: "You're better than this" [05:31] - Debating the "Fire fast" philosophy [08:13] - Red flags: trusting your gut instinct on new hires [12:02] - Flexibility & leverage in the workplace [14:30] - Josh’s PTO policy & flexibility value [18:00] - The power of soft skills in leadership [21:42] - Wrap-up & guest contact information This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Josh Zolin on: LinkedIn: Windy City Equipment (WCE, Inc): Blue Is The New White: CFESA: Website: Windy City Equipment (WCE, Inc): Blue Is The New White: CFESA: To learn more about Josh Zolin, BITNW Academy, or his podcast “Everything They Don’t Tell You”, visit Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40161775

The Overhead Mistakes Business Owners Make to Scale Lean and Boost Profitability - Robyn Hass Part 2 02/18/2026

The Truth About Tattoos, Soft Skills, and Respect in the Trades with Josh Zolin Part 1 02/18/2026

The Truth About Tattoos, Soft Skills, and Respect in the Trades with Josh Zolin Part 1 In this episode of the HVAC Know It All Podcast, host is joined by , CEO of , Founder of , and Director Board of Directors in , to talk about the power of soft skills in the trades. Josh explains why communication, body language, and first impressions matter more than appearance alone. The conversation explores how business owners can build strong team culture, coach technicians the right way, and create an environment where people feel useful and valued. Gary and Josh also discuss balancing compassion and honesty in leadership, giving clear feedback, and helping technicians stay motivated and connected to their work. In this conversation, Josh talks about why soft skills are the difference between good and great in the HVAC industry. He explains how first words, body language, and attitude often matter more than clothing or appearance. Josh and Gary discuss the importance of challenging personal bias, giving honest but respectful feedback, and coaching technicians one-on-one. They also share insights on building a strong team culture, helping employees feel useful, and creating an environment where people stay motivated and grow as leaders. Expect to Learn: Why soft skills like communication and body language matter more than appearance alone. How first impressions are shaped by words, tone, and micro mannerisms. What business owners can do to build a strong culture and unity within their team. How coaching, leading, and managing each play a different role in employee growth. Why balancing compassion and honesty helps technicians improve and stay motivated. Episode Highlights: [00:00] - Intro to Josh Zolin in Part 1 [01:34] - Seven Years Later: Soft Skills Discussion [03:00] - Dressing for the Job: First Impressions [05:18] - Tattoos & Changing Workplace Norms [07:27] - Judging Character Over Appearance [11:17] - What "Soft Skills" Really Mean [15:36] - Employee Rut: Passion vs. Employer [19:02] - Coaching vs. Leading vs. Managing [22:42] - Compassion vs. Candor Balance [25:11] - Why "Candor is Kindness." This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Josh Zolin on: LinkedIn: Windy City Equipment (WCE, Inc): Blue Is The New White: CFESA: Website: Windy City Equipment (WCE, Inc): Blue Is The New White: CFESA: To learn more about Josh Zolin, BITNW Academy, or his podcast "Everything They Don’t Tell You", visit Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40148600

The Personal Branding for HVAC Techs to Build Freedom and Respect in Trades with Jason Walker Part 2 02/13/2026

The Personal Branding for HVAC Techs to Build Freedom and Respect in Trades with Jason Walker Part 2 In this episode of the HVAC Know It All Podcast, host talks with , National Trainer at . They discuss entrepreneurship, content creation, and the mindset behind building a brand in the trades. Jason shares how he earned his nickname through sales success and explains the lessons he learned from outsourcing installs and taking on too many podcast sponsors. Gary and Jason also talk about the freedom of business ownership, the challenges of starting out on your own, and the power of creating consistent content to grow your name and opportunities in the HVAC industry. Gary and Jason talk about building a name in the HVAC industry through hard work, business ownership, and content creation. Jason explains how he earned the nickname J Dub Moneymaker and how it shaped his brand, even when facing criticism. They discuss the freedom and stress that come with running your own company, including lessons Jason learned from outsourcing installs and taking on too many podcast sponsors. Gary shares his experience moving from residential to commercial work and the mistakes he made starting out on his own. They close by highlighting the importance of consistent content, learning from failure, and staying true to your values in the trades. Expect to Learn: How Jason earned the nickname J Dub Moneymaker and built his brand in the HVAC industry. The pros and cons of business ownership and the freedom it can bring to family life. Lessons learned from outsourcing installs and the challenges that came with it. Why taking on too many sponsors can hurt a podcast and turn listeners away. How consistent content creation can grow your reputation and open new opportunities. Episode Highlights: [00:00] - Intro to Jason Walker in Part 02 [00:57] - HVAC installs as art and Alex Ivy LED influence [02:10] - Origin of "J Dub Moneymaker" nickname [04:57] - Redefining "hustle" in the trades [06:43] - Gary's biggest failure: waiting too long [07:45] - Jason's failures: outsourcing & over-sponsoring [11:31] - Gary's installation mistake: lack of prep & help [14:40] - Why content creation matters for recognition [19:09] - First viral video & platform preferences [20:34] - Wrap-up & closing thoughts This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Walker on: LinkedIn: Website: HVAC Masters of the Hustle: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40094885

White Glove Installs for HVAC Owners to Dominate Markets Using Culture & Tech - Jason Walker Part 1 02/12/2026

White Glove Installs for HVAC Owners to Dominate Markets Using Culture & Tech - Jason Walker Part 1 In this episode of the HVAC Know It All Podcast, host is joined by , National Trainer at . Jason shares his approach to sales in the HVAC industry, focusing on building trust, using data to present solutions, and creating strong relationships with customers. The conversation covers the importance of culture within a company, supporting technicians in the field, and delivering white-glove service to stand out in a competitive market. Gary and Jason also discuss the challenges of running a one-man business, knowing when to grow, and how mindset plays a key role in long-term success. In this conversation, Jason talks about building trust in HVAC sales by using clear data and strong relationships instead of being pushy. He explains why technicians should present findings step by step to avoid overwhelming customers and how open-ended questions lead to better results. Jason and Gary discuss the challenges of running a one-man business and knowing when growth makes sense. They also share insights on creating a strong company culture, taking care of employees, and delivering a high level of service that stands out in the residential market. Expect to Learn: Why building trust with customers makes sales easier and removes the need to be pushy. How presenting data step by step can improve buy-in and reduce overwhelm. What challenges come with running a one-man HVAC business and choosing when to grow? How strong company culture can improve employee morale and customer experience. Why delivering high-level service and focusing on relationships can help a company stand out in the residential market. Episode Highlights: [00:00] - Intro to Jason Walker in Part 1 [01:59] - Podcast of the Year [02:59] - Data-Driven Sales [05:46] - Involving Clients in Troubleshooting [07:45] - Talking Yourself Out of a Sale [10:31] - Gary’s One-Man Show Setup [13:16] - Jason’s Career Leap [17:33] - Creating a Safe Work Culture [19:46] - The “Scrap Copper Lunch” Story [22:59] - White Glove Service Details This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Walker on: LinkedIn: Website: HVAC Masters of the Hustle: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40071725

The Financial Systems HVAC Owners Need to Scale Profit Without Chaos with Robyn Hass | Part 1 02/12/2026

The Financial Systems HVAC Owners Need to Scale Profit Without Chaos with Robyn Hass | Part 1 In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her journey of building Core Mechanical, a company that successfully scaled and was eventually sold to private equity. She discusses the importance of focus in business, financial systems, and the strategies behind scaling operations, particularly for those starting small in the HVAC industry. She offers invaluable insights on niche selection, managing overhead, and the systems and tools that were crucial for her company’s success. Robyn also talks about how to support solo business owners and the challenges they face in managing their businesses effectively. Expect to Learn: - Why focus is key when scaling your business and how choosing a niche helped Robyn’s company grow. - The importance of financial systems and why investing in software like QuickBooks and field management tools early on can save you headaches later. - How to manage cash flow effectively and the overhead challenges that come with scaling. - Why it’s crucial to train your technicians properly and capture all job data from day one. - Robyn’s advice for solo entrepreneurs, why you don’t always have to grow to be successful and how to partner with others. - The best ways to ensure financial health and how understanding your net margin is more important than EBITDA. - Robyn’s new offerings for business owners, including resources, boot camps, and reporting tools to help scale more efficiently. Timestamps: [00:00] - Introduction [02:05] - Starting Core Mechanical [04:04] - Importance of Focus in the Early Stages [05:20] - The Risk of Spreading Thin [07:29] - Challenges for Small Business Owners Doing Everything [08:29] - Setting Up Systems in the Early Days [10:08] - The Need for Proper Accounting and Software [12:50] - When to Hire and the Cash Flow Challenge [13:18] - Managing Cash Flow [14:23] - The Owner’s Role in Scaling [15:51] - True Profit Margins and EBITDA [17:23] - The Difference Between EBITDA and Net Profit [19:24] - Setting Owner Salaries and Business Growth [21:20] - Thoughts on Cash Payments Follow Robyn Hass: LinkedIn: Company LinkedIn: Company Website: Follow Gary McCreadie: LinkedIn: Website: Facebook: Follow Furman Haynes: LinkedIn: WorkHero: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/40084115

The Manifold Gauge Is Dead for HVAC Techs Switching to Digital Probes with John Anderson Part 2 02/05/2026

The Manifold Gauge Is Dead for HVAC Techs Switching to Digital Probes with John Anderson Part 2 In this episode of the HVAC Know It All Podcast, host talks with , Senior Regional HVAC Technical Trainer at and former Service Manager and Technician at . They discuss the shift away from using manifold gauge sets in favor of digital probes and low loss fittings. John explains how modern tools can reduce system contamination, improve accuracy, and speed up processes like charging and evacuation. The conversation also explores the benefits of apps like MeasureQuick for diagnostics and training. Gary and John highlight how smart tools and good habits lead to better HVAC service and fewer callbacks. Gary and John talk about working without manifold gauge sets and how using digital probes can make HVAC work faster, safer, and more accurate. John shares how most residential jobs can be done without a manifold and explains why probes, low loss fittings, and proper charging tools are more efficient. They discuss best practices for recovery, evacuation, and charging while avoiding leaks and damage. John also explains how apps like MeasureQuick help techs understand system issues faster and more clearly. They wrap up by stressing the value of training, good habits, and using the right tools to reduce callbacks and improve system performance. Expect to Learn: Why digital probes can replace manifold gauge sets for most HVAC jobs. How to charge systems using tees, ball valves, and liquid charging adapters. The risks of overtightening service valves and how to avoid damage. Why MeasureQuick helps techs find system issues faster and more clearly. How smart tools and better habits reduce callbacks and boost performance. Episode Highlights: [00:00] - Intro to John Anderson in Part 02 [01:16] - Topic intro: Not always gauging up [03:44] - Probes vs. manifolds debate [05:09] - Digital manifolds & modern tool preferences [08:27] - Future of HVAC tools: probes with low-loss fittings [10:42] - Real example: Bluetooth probes catching tech error [13:48] - Using Measure Quick for deeper diagnostics [18:54] - Time efficiency & preventing callbacks [21:35] - Wrap-up & plans for future talk This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson on: LinkedIn: Sila Services: Burns & McBride Home Comfort: Website: Sila Services: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39979575

The Financial Systems for Trades Business Owners to Build the Right Foundation with April Sackfield 02/04/2026

The Financial Systems for Trades Business Owners to Build the Right Foundation with April Sackfield In this episode of the HVAC Know It All Business Edition Podcast, co-hosts and of discuss the essential but often overlooked side of running an HVAC business's financials with , Director of Operations at and , who brings a wealth of knowledge on business finance and systems tailored for service-based companies. The focus is on empowering technicians and small business owners with the tools and understanding they need to successfully transition from the field into entrepreneurship. April supports HVAC business owners in optimizing their operations for profitability and growth. Her practical advice is drawn from real-world experiences and deep industry insight. Expect to Learn - How aspiring HVAC business owners can prepare financially before launching their company. - The pros and cons of “rage quitting” versus planned business exits. - The importance of field service management (FSM) software and how it supports accurate job costing. - Common mistakes with accounting software like QuickBooks and how to avoid them. - Strategies for setting up flat rate pricing systems that reflect actual job complexity and labor costs. Episode Breakdown with Timestamps [00:00:00] – Introduction [00:00:55] – Preparing to Start an HVAC Business [00:02:58] – “Rage Quitting” vs. Strategic Business Exit [00:06:51] – Tools and Software for Job Costing [00:10:01] – Flat Rate Pricing vs. Time and Materials [00:15:14] – Managing Job Data and Technician Tracking [00:18:30] – Common FSM and Accounting Software Pitfalls [00:21:04] – Personnel & Bookkeeping Best Practices [00:23:38] – The Role of Automation & AI in Accounting Follow Gary McCreadie: LinkedIn: Website: Facebook: Follow April Sackfield on: LinkedIn: Instagram: Follow NumberConstruct on: Facebook: Website: LinkedIn: Instagram: Follow Fiscal Management Group on: Website: LinkedIn: Instagram: Follow Furman Haynes: LinkedIn: WorkHero: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39962495

How Analogue Gauges Lead to Compressor Failures and Bad Training in HVAC with John Anderson Part 1 02/02/2026

How Analogue Gauges Lead to Compressor Failures and Bad Training in HVAC with John Anderson Part 1 In this episode of the HVAC Know It All Podcast, host is joined by , Senior Regional HVAC Technical Trainer at , Formerly Service Manager and Technician at . John shares his insights on using analog and digital manifold gauges, discussing their pros, cons, and practical use in the field. The conversation covers the shift from analog to digital tools, the value of maintaining equipment instead of replacing it, and the importance of proper airflow diagnosis before adding refrigerant. Gary and John also talk about technician habits, training methods, and how using long hoses can lead to refrigerant loss over time. In this conversation, John talks about the use of analog and digital manifold gauges in HVAC work. He explains how analog tools helped early in his career and why digital tools now offer faster and more accurate results. John and Gary discuss why learning airflow checks should come before using gauges and how poor airflow can lead to system freeze-ups. They share real job stories showing how small issues like dirty filters or low fan speed can cause big problems. The talk also covers how long hoses can slowly remove refrigerant and why technicians should focus more on maintenance than replacements. Expect to Learn: Why learning airflow diagnosis is more important than checking refrigerant first on service calls. How analog and digital gauges compare in accuracy, speed, and ease of use. What risks come from using long manifold hoses during regular maintenance? How regular gasket and hose repairs can extend the life of your manifold gauges. When digital tools can speed up technician training and reduce callback issues. Episode Highlights: [00:00] - Intro to John Anderson in Part 1 [01:40] - Problems & Maintenance of Old Analogue Gauges [05:45] - Should New Techs Learn on Analogue First? [07:52] - The Weak "Battery Argument" for Analogue [10:07] - Story: Unnecessary Gauging During Maintenance [13:32] - Airflow Issues vs. Refrigerant Charge [14:51] - Case Study: Frozen Coil & Compressor Failure [18:58] - How Long Hoses Create "Phantom" Leaks This Episode is Kindly Sponsored by: Cintas: Cool Air Products: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Anderson on: LinkedIn: Sila Services: Burns & McBride Home Comfort: Website: Sila Services: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39959330

The Job Costing Lessons for Trades Business Owners to Stop Losing Money with April Sackfield 01/29/2026

HVAC Failures Every Installer Must Avoid to Protect Compressors with John Davidson | Part 2 01/26/2026

HVAC Failures Every Installer Must Avoid to Protect Compressors with John Davidson | Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his discussion with , Regional Trainer at . They discuss inverter-driven heat pump systems, emphasizing the benefits of maintaining consistent temperatures and proper system sizing. John shares best practices for installation, including flaring techniques, pressure testing, and vacuum procedures. The conversation also covers the importance of voltage monitoring, surge protection, and using the right tools like torque wrenches and micron gauges. Together, they highlight how attention to detail helps improve system performance and reliability. Gary and John talk about how inverter-driven heat pumps help keep homes comfortable and save energy. John explains why steady heating is better than deep setbacks and how proper sizing avoids overworking the system. They cover key installation tips like using nitrogen when brazing, getting flare connections right, and pressure testing to avoid leaks. John shares why torque wrenches and micron gauges matter and how small steps can prevent system damage. They finish by stressing the need for surge protection, voltage checks, and clear communication with homeowners about system use and comfort goals. Expect to Learn: Why inverter heat pumps are better for steady comfort and energy savings. How to flare and torque refrigerant lines the right way to avoid leaks. The best practices for pressure testing and pulling a deep vacuum. Why surge protection and voltage monitoring help protect HVAC systems. How talking with homeowners about use and comfort leads to better installs. Episode Highlights: [00:00] - Intro to John Davidson in Part 02 [01:33] - Inverter systems & temperature control [03:21] - Maintaining temp vs. deep setbacks [05:13] - Gary discusses flare seat lubrication [07:17] - Flare lubrication debate [10:30] - Pressure testing procedures [13:52] - Vacuum & moisture concerns [15:40] - Power quality & protection [19:40] - System application & dehumidification discussion [22:44] - Gary wraps up the conversation This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on: LinkedIn: Fujitsu General America, Inc: Website: Fujitsu General America, Inc: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39838510

How Inverter Heat Pumps Maintain Capacity in Extreme Cold for HVAC Pros with John Davidson, Part 1 01/22/2026

How Inverter Heat Pumps Maintain Capacity in Extreme Cold for HVAC Pros with John Davidson, Part 1 In this episode of the HVAC Know It All Podcast, host talks with , Regional Trainer at . John explains how heat pumps work in cold climates by using refrigerant technology to move heat from outside to inside. He discusses the role of coil temperature, pressure, and energy transfer in the heating process. The episode also covers inverter technology, the importance of base pan heaters, and how matched air handlers improve system efficiency. John shares tips for choosing between dual-fuel and all-electric setups based on cost, climate, and home design. In this conversation, John explains how heat pumps use refrigerant and pressure changes to move heat in cold weather. He gives clear examples to help listeners understand how coils absorb energy even in freezing temperatures. John also talks about the role of inverter compressors in matching indoor heating needs and how newer models improve low-temperature performance. He highlights the importance of base pan heaters and proper drainage to prevent damage during defrost. The discussion ends with a look at dual fuel versus all-electric setups and how system design affects comfort and efficiency. Expect to Learn: How heat pumps move heat from cold outdoor air using refrigerant and coil temperature. Why pressure and temperature changes are key to efficient heat transfer in HVAC systems. What inverter technology does to match heating needs and improve comfort. How base pan heaters prevent ice damage and support proper defrost operation. When to choose dual fuel or all-electric setups based on cost, climate, and home needs. Episode Highlights: [00:00] - Intro to John Davidson in Part 1 [02:15] - Heat pumps thrive in cold [03:58] - Visual: How heat really moves [07:09] - Real-world analogy for temperature difference [09:20] - Inverter technology explained [10:53] - XLT/XLT+ capacity in extreme cold [13:40] - How cold-climate heat pumps gain capacity [14:35] - Critical role of the base pan heater [17:28] - Dual fuel vs. all-electric system choice [22:33] - Systems that monitor efficiency This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on: LinkedIn: Fujitsu General America, Inc: Website: Fujitsu General America, Inc: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39810055

The Playbook for HVAC Owners to Build, Scale, and Exit Profitably with Greg Crumpton 01/21/2026

What Every HVAC Contractor Misses About Humidification and Home Health with Chris Howells Part 2 01/15/2026

What Every HVAC Contractor Misses About Humidification and Home Health with Chris Howells Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , Senior Training and Development Manager at . They discuss briefly about humidification, comparing steam and evaporative humidifiers, and explaining how to properly size and install them. Chris shares tips on using absorption distance to avoid condensation and highlights the role of dew point in home comfort. The episode also covers the health, comfort, and structural benefits of balanced humidity and encourages HVAC professionals to learn more about building science to better serve their customers. Gary and Chris talk about how the right humidifier setup improves comfort and protects homes. Chris explains how to choose between steam and evaporative systems based on home size, air volume, and building tightness. They go over why absorption distance matters and how to avoid moisture problems in ductwork. Chris shares tips on using dew point to guide humidity levels and highlights the health and energy benefits of proper control. They wrap up with advice for techs to focus on education, not just sales, and to build trust by offering real solutions for better indoor air. Expect to Learn: How to choose between steam and evaporative humidifiers based on home size and airflow. Why absorption distance is key to avoiding condensation in ductwork. The role of dew point in comfort and how it compares to relative humidity. How humidity affects health, energy use, and the life of building materials. Why building science knowledge helps HVAC pros solve hidden comfort issues. Episode Highlights: [00:00] - Intro to Chris Howells in Part 02 [01:21] - Water Quality & Humidifier Conductivity [04:58] - Dispersion Tube Placement Guidelines [06:55] - Effects of Low Humidity [09:41] - Dew Point vs. Relative Humidity [11:33] - Building Science in HVAC [14:03] - AprilAire Overview [16:45] - Ethical IAQ Solutions for Contractors This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: AprilAire : AprilAire (website): Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39727490

What HVAC Technicians Must Know about Money before Starting a Business with Greg Crumpton 01/14/2026

The HydroCore Humidifiers for HVAC Contractors to Reduce Water Waste with Chris Howells Part 1 01/13/2026

The HydroCore Humidifiers for HVAC Contractors to Reduce Water Waste with Chris Howells Part 1 In this episode of the HVAC Know It All Podcast, host talks with , Senior Training and Development Manager at . Chris shares insights on new humidification technology from AprilAire, including fan-powered and bypass humidifiers that reduce water waste. He explains how the HydroCore assembly improves efficiency and maintenance while addressing common concerns like microbial growth. The discussion covers the impact of modern HVAC systems on humidification and how to choose between fan-powered and bypass models. Chris also talks about steam humidifiers and how water quality affects their performance. In this conversation, Chris explains how the HydroCore assembly improves efficiency and reduces maintenance in modern humidifiers. He shares insights on adapting to changes in HVAC systems, like heat pumps and lower airflow, and discusses how these factors influence the choice between fan-powered and bypass models. Chris also addresses common concerns about mold, outlines proper installation practices, and talks about when steam humidifiers are the most effective option. Expect to Learn: What makes AprilAire’s new humidifiers more efficient and how they reduce water waste. How the HydroCore assembly works and why it improves performance and maintenance. Why lower airflow and heat in modern HVAC systems change how humidifiers should be used. When to choose fan-powered versus bypass humidifiers based on system setup. How proper installation and service prevent mold and ensure healthy indoor air. Episode Highlights: [00:00] - Intro to Chris Howells in Part 1 [02:03] - How humidifiers work: evaporation vs. steam [03:15] - Homeowner concerns: water waste & maintenance [05:23] - Educating homeowners and maintenance contracts [08:59] - How heat pumps affect humidifier performance [11:31] - Cold vs. hot water feed installation [14:08] - Fan-powered vs. bypass humidifiers explained [17:14] - Fan-Powered vs. Bypass Humidifiers: How to Choose [21:12] - Steam humidifiers & water conductivity This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: AprilAire: Website: AprilAire: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39699890

The Kroil Beats Modern Lubricants for HVAC Technicians to Stop Breakdowns with Sal Randisi, Part 2 01/08/2026

The Kroil Beats Modern Lubricants for HVAC Technicians to Stop Breakdowns with Sal Randisi, Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , Vice President of Business Development at . They discuss the role of lubricants in HVAC maintenance, from penetrating oils like Kroil to dielectric greases and anti-seize solutions. Sal explains the importance of using the correct viscosity based on ISO standards and shares how proper lubrication can extend equipment life. The episode also highlights the benefits of products like Kroil with graphite and the new low-odor Kroil Clear for sensitive environments. Gary and Sal talk about how the right lubricants help HVAC techs keep systems running smoothly. Sal explains why using the correct oil viscosity matters and how ISO numbers help match specs across equipment. They go over when to use products like Kroil for rusted parts and how patience makes a difference with tough bolts. Sal shares tips on using dielectric grease, anti-seize, and new low-odor products for clean indoor jobs. They wrap up with advice on picking the best lube for each task and keeping tools ready for any service call. Expect to Learn: Why ISO viscosity standards matter when choosing lubricants for HVAC systems. How Kroil helps loosen rusted parts and why patience improves results. When to use products like Kroil with graphite or silicone for added protection. The best ways to use dielectric grease and anti-seize for long-term maintenance. How to build a complete lube kit for service calls in different HVAC settings. Episode Highlights: [00:00] - Intro to Sal Randisi in Part 02 [02:01] - Introducing Kroil & Lubricant Talk [05:07] - Lubricant Standards (ISO vs. Others) [07:38] - How to Use Kroil Effectively [14:15] - How Kroil’s “Creeping Oil” Technology Works [16:12] - Service Technician Mindset [20:31] - Closing Remarks & Appreciation This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Sal Randisi on: LinkedIn: Kano Labs - Makers of Kroil and Super Lube: Website: Kano Labs - Makers of Kroil and Super Lube: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39588075

The Branding and Marketing Tips for HVAC Professionals to Win Local Leads with Kimberly & Peter 01/07/2026

The Branding and Marketing Tips for HVAC Professionals to Win Local Leads with Kimberly & Peter In this episode of the HVAC Know It All Business Edition Podcast, co-hosts and of discuss with guests , Founder of and , Founder & CEO of how to break down the most important and often overlooked steps to building an HVAC company’s online presence. From setting up a high-impact Google Business Profile to navigating customer reviews, virtual phone numbers, service areas, and answer-engine optimization, this episode is a masterclass in building digital trust and ranking above competitors Expect to Learn - How to properly set up your Google Business Profile for maximum ranking - Why your phone number matters more than you think - Smart review strategies that boost credibility - How to leverage Google Posts, Q&A, and seasonal category changes. - The power of niching down & owning your local market radius - Grassroots strategies for winning your first customers Episode Breakdown with Timestamps [00:00:00] – Introduction [00:00:54] – Online Booking vs Personal Touch [00:02:37] – Why You Shouldn’t Use Your Personal Cell Number [00:04:10] – Google Business Profile: The Starter Pack [00:06:09] – Review Strategy 101 [00:10:40] – The Power of the 24-Hour Rule [00:14:39] – From SEO to AEO: Answer Engine Optimization [00:15:48] – Finding Your First Customers [00:18:09] – Referral Systems That Actually Work [00:18:53] – Should You Discount Friends & Family? [00:19:50] – Shoulder Season Survival Tips [00:21:37] – Final Advice for New HVAC Owners Follow Kimberly Sevilla on: LinkedIn: Company’s Website: Company’s LinkedIn: Company’s Facebook: Company’s Instagram: Follow Peter Troast on: LinkedIn: Instagram: Facebook: Company’s Website: Company’s LinkedIn: Follow Furman Haynes on: LinkedIn: WorkHero: Follow Gary McCreadie: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39563620

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