HVAC Know It All Podcast

The HVAC Know It All Podcast, hosted by Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade.

How Inverter Heat Pumps Maintain Capacity in Extreme Cold for HVAC Pros with John Davidson, Part 1 01/22/2026

How Inverter Heat Pumps Maintain Capacity in Extreme Cold for HVAC Pros with John Davidson, Part 1 In this episode of the HVAC Know It All Podcast, host talks with , Regional Trainer at . John explains how heat pumps work in cold climates by using refrigerant technology to move heat from outside to inside. He discusses the role of coil temperature, pressure, and energy transfer in the heating process. The episode also covers inverter technology, the importance of base pan heaters, and how matched air handlers improve system efficiency. John shares tips for choosing between dual-fuel and all-electric setups based on cost, climate, and home design. In this conversation, John explains how heat pumps use refrigerant and pressure changes to move heat in cold weather. He gives clear examples to help listeners understand how coils absorb energy even in freezing temperatures. John also talks about the role of inverter compressors in matching indoor heating needs and how newer models improve low-temperature performance. He highlights the importance of base pan heaters and proper drainage to prevent damage during defrost. The discussion ends with a look at dual fuel versus all-electric setups and how system design affects comfort and efficiency. Expect to Learn: How heat pumps move heat from cold outdoor air using refrigerant and coil temperature. Why pressure and temperature changes are key to efficient heat transfer in HVAC systems. What inverter technology does to match heating needs and improve comfort. How base pan heaters prevent ice damage and support proper defrost operation. When to choose dual fuel or all-electric setups based on cost, climate, and home needs. Episode Highlights: [00:00] - Intro to John Davidson in Part 1 [02:15] - Heat pumps thrive in cold [03:58] - Visual: How heat really moves [07:09] - Real-world analogy for temperature difference [09:20] - Inverter technology explained [10:53] - XLT/XLT+ capacity in extreme cold [13:40] - How cold-climate heat pumps gain capacity [14:35] - Critical role of the base pan heater [17:28] - Dual fuel vs. all-electric system choice [22:33] - Systems that monitor efficiency This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on: LinkedIn: Fujitsu General America, Inc: Website: Fujitsu General America, Inc: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39810055

HVAC Playbook for HVAC Founders to Build, Scale, and Exit Profitably with Greg Crumpton 01/21/2026

What Every HVAC Contractor Misses About Humidification and Home Health with Chris Howells Part 2 01/15/2026

What Every HVAC Contractor Misses About Humidification and Home Health with Chris Howells Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , Senior Training and Development Manager at . They discuss briefly about humidification, comparing steam and evaporative humidifiers, and explaining how to properly size and install them. Chris shares tips on using absorption distance to avoid condensation and highlights the role of dew point in home comfort. The episode also covers the health, comfort, and structural benefits of balanced humidity and encourages HVAC professionals to learn more about building science to better serve their customers. Gary and Chris talk about how the right humidifier setup improves comfort and protects homes. Chris explains how to choose between steam and evaporative systems based on home size, air volume, and building tightness. They go over why absorption distance matters and how to avoid moisture problems in ductwork. Chris shares tips on using dew point to guide humidity levels and highlights the health and energy benefits of proper control. They wrap up with advice for techs to focus on education, not just sales, and to build trust by offering real solutions for better indoor air. Expect to Learn: How to choose between steam and evaporative humidifiers based on home size and airflow. Why absorption distance is key to avoiding condensation in ductwork. The role of dew point in comfort and how it compares to relative humidity. How humidity affects health, energy use, and the life of building materials. Why building science knowledge helps HVAC pros solve hidden comfort issues. Episode Highlights: [00:00] - Intro to Chris Howells in Part 02 [01:21] - Water Quality & Humidifier Conductivity [04:58] - Dispersion Tube Placement Guidelines [06:55] - Effects of Low Humidity [09:41] - Dew Point vs. Relative Humidity [11:33] - Building Science in HVAC [14:03] - AprilAire Overview [16:45] - Ethical IAQ Solutions for Contractors This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: AprilAire : AprilAire (website): Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39727490

What HVAC Technicians Must Know about Money before Starting a Business with Greg Crumpton 01/14/2026

The HydroCore Humidifiers for HVAC Contractors to Reduce Water Waste with Chris Howells Part 1 01/13/2026

The HydroCore Humidifiers for HVAC Contractors to Reduce Water Waste with Chris Howells Part 1 In this episode of the HVAC Know It All Podcast, host talks with , Senior Training and Development Manager at . Chris shares insights on new humidification technology from AprilAire, including fan-powered and bypass humidifiers that reduce water waste. He explains how the HydroCore assembly improves efficiency and maintenance while addressing common concerns like microbial growth. The discussion covers the impact of modern HVAC systems on humidification and how to choose between fan-powered and bypass models. Chris also talks about steam humidifiers and how water quality affects their performance. In this conversation, Chris explains how the HydroCore assembly improves efficiency and reduces maintenance in modern humidifiers. He shares insights on adapting to changes in HVAC systems, like heat pumps and lower airflow, and discusses how these factors influence the choice between fan-powered and bypass models. Chris also addresses common concerns about mold, outlines proper installation practices, and talks about when steam humidifiers are the most effective option. Expect to Learn: What makes AprilAire’s new humidifiers more efficient and how they reduce water waste. How the HydroCore assembly works and why it improves performance and maintenance. Why lower airflow and heat in modern HVAC systems change how humidifiers should be used. When to choose fan-powered versus bypass humidifiers based on system setup. How proper installation and service prevent mold and ensure healthy indoor air. Episode Highlights: [00:00] - Intro to Chris Howells in Part 1 [02:03] - How humidifiers work: evaporation vs. steam [03:15] - Homeowner concerns: water waste & maintenance [05:23] - Educating homeowners and maintenance contracts [08:59] - How heat pumps affect humidifier performance [11:31] - Cold vs. hot water feed installation [14:08] - Fan-powered vs. bypass humidifiers explained [17:14] - Fan-Powered vs. Bypass Humidifiers: How to Choose [21:12] - Steam humidifiers & water conductivity This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: AprilAire: Website: AprilAire: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39699890

The Kroil Beats Modern Lubricants for HVAC Technicians to Stop Breakdowns with Sal Randisi, Part 2 01/08/2026

The Kroil Beats Modern Lubricants for HVAC Technicians to Stop Breakdowns with Sal Randisi, Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , Vice President of Business Development at . They discuss the role of lubricants in HVAC maintenance, from penetrating oils like Kroil to dielectric greases and anti-seize solutions. Sal explains the importance of using the correct viscosity based on ISO standards and shares how proper lubrication can extend equipment life. The episode also highlights the benefits of products like Kroil with graphite and the new low-odor Kroil Clear for sensitive environments. Gary and Sal talk about how the right lubricants help HVAC techs keep systems running smoothly. Sal explains why using the correct oil viscosity matters and how ISO numbers help match specs across equipment. They go over when to use products like Kroil for rusted parts and how patience makes a difference with tough bolts. Sal shares tips on using dielectric grease, anti-seize, and new low-odor products for clean indoor jobs. They wrap up with advice on picking the best lube for each task and keeping tools ready for any service call. Expect to Learn: Why ISO viscosity standards matter when choosing lubricants for HVAC systems. How Kroil helps loosen rusted parts and why patience improves results. When to use products like Kroil with graphite or silicone for added protection. The best ways to use dielectric grease and anti-seize for long-term maintenance. How to build a complete lube kit for service calls in different HVAC settings. Episode Highlights: [00:00] - Intro to Sal Randisi in Part 02 [02:01] - Introducing Kroil & Lubricant Talk [05:07] - Lubricant Standards (ISO vs. Others) [07:38] - How to Use Kroil Effectively [14:15] - How Kroil’s “Creeping Oil” Technology Works [16:12] - Service Technician Mindset [20:31] - Closing Remarks & Appreciation This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Sal Randisi on: LinkedIn: Kano Labs - Makers of Kroil and Super Lube: Website: Kano Labs - Makers of Kroil and Super Lube: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39588075

The Branding and Marketing Tips for HVAC Professionals to Win Local Leads with Kimberly & Peter 01/07/2026

The Branding and Marketing Tips for HVAC Professionals to Win Local Leads with Kimberly & Peter In this episode of the HVAC Know It All Business Edition Podcast, co-hosts and of discuss with guests , Founder of and , Founder & CEO of how to break down the most important and often overlooked steps to building an HVAC company’s online presence. From setting up a high-impact Google Business Profile to navigating customer reviews, virtual phone numbers, service areas, and answer-engine optimization, this episode is a masterclass in building digital trust and ranking above competitors Expect to Learn - How to properly set up your Google Business Profile for maximum ranking - Why your phone number matters more than you think - Smart review strategies that boost credibility - How to leverage Google Posts, Q&A, and seasonal category changes. - The power of niching down & owning your local market radius - Grassroots strategies for winning your first customers Episode Breakdown with Timestamps [00:00:00] – Introduction [00:00:54] – Online Booking vs Personal Touch [00:02:37] – Why You Shouldn’t Use Your Personal Cell Number [00:04:10] – Google Business Profile: The Starter Pack [00:06:09] – Review Strategy 101 [00:10:40] – The Power of the 24-Hour Rule [00:14:39] – From SEO to AEO: Answer Engine Optimization [00:15:48] – Finding Your First Customers [00:18:09] – Referral Systems That Actually Work [00:18:53] – Should You Discount Friends & Family? [00:19:50] – Shoulder Season Survival Tips [00:21:37] – Final Advice for New HVAC Owners Follow Kimberly Sevilla on: LinkedIn: Company’s Website: Company’s LinkedIn: Company’s Facebook: Company’s Instagram: Follow Peter Troast on: LinkedIn: Instagram: Facebook: Company’s Website: Company’s LinkedIn: Follow Furman Haynes on: LinkedIn: WorkHero: Follow Gary McCreadie: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39563620

HVAC Technicians Can Prevent Bearing Failures by Fixing Lubrication Errors with Sal Randisi Part 1 01/05/2026

HVAC Technicians Can Prevent Bearing Failures by Fixing Lubrication Errors with Sal Randisi Part 1 In this episode of the HVAC Know It All Podcast, host talks with , Vice President of Business Development at . Sal shares his expertise on lubrication, focusing on the importance of using the right grease for HVAC and industrial equipment. He explains how different greases work, the role of additives, and why over-greasing can cause failures. Sal also talks about best practices for maintaining bearings, including how to measure grease output and set proper schedules. The episode highlights how using the correct products and techniques can save time, prevent equipment wear, and improve overall maintenance. Sal Randisi, Vice President of Business Development at Kano Labs, joins Gary to talk about the science and best practices of lubrication. Sal explains what lubricants are, how they work, and why choosing the right one is key to keeping HVAC and industrial equipment running smoothly. He shares common mistakes like using the wrong grease or over-greasing bearings, which can lead to breakdowns. Sal also highlights how grease guns vary in output and why that matters for maintenance schedules. The conversation covers grease chemistry, color myths, and the benefits of using a multipurpose product like Super Lube to simplify work and extend equipment life. Expect to Learn: What lubricants are and why the right one matters for HVAC and industrial use. How over-greasing or using the wrong grease can lead to equipment failure. Why do different grease guns deliver different amounts, and how to measure output correctly? How to set a proper maintenance schedule to save time and prevent breakdowns. Why the grease color does not equal performance, and how to choose the right product for the job. Episode Highlights: [00:00] - Intro to Sal Randisi in Part 1 [02:28] - Lubrication Science & Purpose [04:33] - Case: UV Damage to Grease in Southern California [07:09] - Sealed vs. Greaseable Bearings [10:39] - Proper Greasing: Volume & Scheduling [15:16] - Grease Color Myths Debunked [20:08] - Multipurpose Grease Benefits This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Sal Randisi on: LinkedIn: Kano Labs - Makers of Kroil and Super Lube: Website: Kano Labs - Makers of Kroil and Super Lube: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39541140

The Google Profile Secrets You Need to to Boost Rankings and Trust with Kimberly and Peter 12/24/2025

A 0.5 Percent Oxygen Change Reveals Cracked Heat Exchangers in HVAC with Jason Esteves Part 2 12/11/2025

A 0.5 Percent Oxygen Change Reveals Cracked Heat Exchangers in HVAC with Jason Esteves Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with General Manager Americas at . They explore advanced concepts in combustion analysis, focusing on detecting cracked heat exchangers using oxygen changes and carbon monoxide levels. Jason explains why even a half percent shift in oxygen can signal serious issues and breaks down how combustion behaves in low-fire conditions. The discussion includes real-world examples, challenges with equipment startups, and tips for using analyzers like the NOVO. They also cover practical steps to update the analyzer’s firmware for added features. Gary and Jason dive into the real process of spotting cracked heat exchangers using oxygen levels and CO readings. Jason explains how even a small shift in oxygen can mean a big issue and why looking at both O2 and CO is key. They talk through examples from real service calls and explain how low gas flow affects combustion readings. Jason shares why accurate data matters and how techs can avoid mistakes with proper analyzer checks. They end by showing how to update the NOVO tool so techs can use the newest test features in the field. Expect to Learn: How to detect a cracked heat exchanger using small changes in oxygen levels. Why carbon monoxide readings alone are not enough to confirm a crack. What happens during low-fire conditions and how it affects combustion data. How to check your analyzer for leaks or setup issues before trusting the numbers. How to update the NOVO analyzer with new features right from your computer. Episode Highlights: [00:00] - Intro to Jason Esteves in Part 02 [02:25] - Finding & Testing Heat Exchanger Corrosion [04:34] - Oxygen Change: The Key Indicator of a Crack [07:12] - Story: Startup Issues with Makeup Air Units [09:30] - Combustion Analysis with Low Gas Input [11:25] - Importance of Proper Startup and Commissioning [15:47] - Update the NOVO Analyzer for Cracked Heat Exchanger Mode This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Esteves on: LinkedIn: Seitron Americas Inc: Website: Seitron Americas Inc: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39371035

How to Start an HVAC Business Without Sub Risks or Admin Chaos with Robin & Ian 12/10/2025

The Carbon Monoxide Exposure for HVAC Pros is Causing Brain Damage with Jason Esteves Part 1 12/08/2025

The Carbon Monoxide Exposure for HVAC Pros is Causing Brain Damage with Jason Esteves Part 1 In this episode of the HVAC Know It All Podcast, host speaks with , General Manager Americas at . Jason discusses the critical importance of personal carbon monoxide (CO) detection, sharing stories about real-world situations where CO monitors helped prevent dangerous exposures. He explains how personal CO detectors, designed to stay on continuously, provide safety in environments like boiler rooms, vehicles, and even hotels. The conversation also covers the health risks of long-term CO exposure and the significance of using proper monitoring equipment, especially in HVAC work, to ensure safety on the job. Jason shares insights on the features of CO monitors, including those in the Novo combustion analyzer, and how they help technicians detect problems like cracked heat exchangers. In this episode, Jason Esteves, General Manager Americas at Seitron Americas Inc., talks about the importance of personal carbon monoxide (CO) detection and why it’s vital for safety. He explains to Gary how CO detectors can help prevent dangerous exposure in places like vehicles, hotels, and job sites. Jason shares why continuous monitoring is essential and how these devices can protect workers in high-risk environments. They also discuss the risks of long-term CO exposure, the role of combustion analyzers, and how tools like the Novo analyzer can help detect issues like cracked heat exchangers. Jason emphasizes how proper CO monitoring supports safer, healthier working conditions. Expect to Learn: Why personal carbon monoxide (CO) detection is critical for safety in HVAC work. How continuous CO monitoring can protect workers in high-risk environments like vehicles and boiler rooms. Why using the right CO detector is essential to avoid dangerous exposure. How tools like the Novo combustion analyzer help detect issues like cracked heat exchangers. The long-term health risks of CO exposure and why proper detection can prevent serious harm. Episode Highlights: [00:00] - Intro to Jason Esteves in Part 1 [02:22] - Personal CO Detector Story [05:15] - Why Safety Monitors Stay On [08:41] - Real-Life CO Detection Stories [10:55] - CO in Warehouses & Health Risks [14:21] - Citron Detector Alarm Levels [15:35] - Intro to Cracked Heat Exchangers [19:57] - Using O2 to Detect Cracks [24:30] - Novo’s Cracked Heat Exchanger Mode This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: Property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Esteves on: LinkedIn: Seitron Americas Inc: Website: Seitron Americas Inc: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39292960

The Clear Drain PVC Solves the Root Cause of HVAC Drain Line Clogs with Jeff Ponce 12/01/2025

The Clear Drain PVC Solves the Root Cause of HVAC Drain Line Clogs with Jeff Ponce In this episode of the HVAC Know It All Podcast, host talks with , Senior Product Manager at , about Clear Drain PVC and the science behind better condensate management. Jeff explains how traditional PVC drain lines develop clogs caused by bacteria and biofilm buildup and how Clear Drain PVC solves this with a hydrophobic surface that prevents growth. They discuss why zinc is used in the product, how it creates a slippery surface instead of killing bacteria, and the research and development behind its creation. Jeff also shares how the product was first used in grocery store refrigeration systems in Europe and how it is now helping HVAC contractors prevent costly water damage and maintenance issues. This episode discusses the challenges HVAC technicians face with condensate drain management and how new technology can prevent common clogs. Jeff Ponce from RectorSeal explains how Clear Drain PVC was created to stop bacteria and slime from sticking inside pipes. He shares how the zinc mixed into the PVC fills tiny pores, creating a smooth, slippery surface that keeps drains clean. Jeff also talks about how the product was first used in grocery store refrigeration systems in Europe and later tested for HVAC use in the United States. His focus is on helping contractors reduce maintenance issues, prevent water damage, and keep systems running efficiently. Expect to Learn: How condensate drain problems start and why they cause major HVAC issues. Why do traditional PVC pipes allow bacteria and biofilm to grow inside? How Clear Drain PVC from RectorSeal prevents buildup with a smooth, hydrophobic surface. The role of zinc in creating a safer and more effective drain solution. How this technology was developed, tested, and proven in real-world HVAC and refrigeration systems. Episode Highlights: [00:00] - Intro to Jeff Ponce [02:09] The problem with condensate drain lines [04:11] Why Perfect Systems Still Get Clogged [06:09] Copper vs. aluminum coils and drain pan solutions [10:06] Clear Drain PVC: The "Slip & Slide" Solution [13:04] The Science of Biofilm and How Clogs Form [18:36] The Grocery Store Origin Story [24:35] Water damage from clogged drains This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Jeff Ponce on: LinkedIn: RectorSeal: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39208395

What HVAC Techs Must Know to Start the Business Right and Stay Legal with Robin and Ian 11/26/2025

Air Quality Hazards in Construction for Property Buyers to Demand Clean Ducts - Richard Turner Part 2 11/24/2025

Air Quality Hazards in Construction for Property Buyers to Demand Clean Ducts - Richard Turner Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host talks with , owner of . They discuss the realities of duct cleaning in both residential and commercial spaces. Richard explains the challenges of cleaning systems after fires, poor construction practices, and general dust buildup over time. They discuss how better design and proper filtration could reduce the need for cleaning, but shortcuts in the building process keep the industry busy. The episode also touches on consumer awareness, filter options, and avoiding scams in the duct cleaning world. Gary and Richard talk about the real issues with dust in ductwork and why regular duct cleaning matters. Richard explains how systems fill with dust over time, especially when filters are poor or installations are rushed. They discuss the differences between residential and commercial jobs, and how cleaning methods change based on the setup. Richard also shares how poor construction and cheap choices by builders lead to long-term air quality problems. They wrap up by stressing the need for better education, cleaner installs, and offering homeowners real options to improve indoor air. Expect to Learn: How dust builds up in duct systems and why regular cleaning is needed. Why new construction often leads to dirty ductwork before homeowners move in. How poor design and cheap filters reduce air quality and increase cleaning needs. Why do some builders skip cleaning and leave it up to the homeowner? How to spot scams in duct cleaning and choose a trusted company instead. Episode Highlights: [00:00] - Intro to Richard Turner in Part 02 [01:40] - How Commercial Duct Cleaning Works [03:55] - Air Quality Data & Customer Concerns [06:45] - Why Ducts Get Dirty: Design & Filtration Issues [10:08] - The Importance of Cleaning After Construction [14:00] - Dealing with Duct Cleaning Scams This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Richard Turner on: LinkedIn: Modern PURAIR: Website: Modern PURAIR: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39120570

HVAC System Myths for Property Managers to Reduce Air Contamination with Richard Turner Part 1 11/21/2025

HVAC System Myths for Property Managers to Reduce Air Contamination with Richard Turner Part 1 In this episode of the HVAC Know It All Podcast, host speaks with , owner of and a professional duct cleaner with experience in commercial HVAC systems and restoration work. Richard explains the importance of proper duct cleaning and how poor methods can actually make indoor air quality worse. He walks through the correct process, tools, and safety steps for effective cleaning, especially when dealing with older or damaged ductwork. The conversation also covers filtration, air purifiers, and the safe use of disinfectants and deodorizers in duct systems. Richard shares insights from real jobs and explains how clean systems support healthier air in homes and buildings. In this episode, Richard Turner, owner of Modern PURAIR, shares what really goes into proper duct cleaning and why doing it wrong can cause more harm than good. He talks with Gary about the steps professionals should take to protect HVAC systems during cleaning, and how different tools are used for different types of ductwork. Richard explains how things like air purifiers and filters can help keep systems clean and reduce dust in homes. They also talk about cleaning after smoke, mold, or pet damage, and how safe products can help remove odors and bacteria. Richard shows how clean ducts support better air quality and healthier living spaces. Expect to Learn: Why duct cleaning done the wrong way can harm indoor air quality. How professionals safely clean HVAC systems using the right tools and steps. Why filters and air purifiers matter for keeping air clean in homes. How cleaning helps reduce dust, odors, and bacteria from pets, mold, or smoke. What makes professional duct cleaning different from DIY or cheap services? Episode Highlights: [00:00] - Intro to Richard Turner in Part 1 [02:43] - A Common Duct Cleaning Mistake [04:16] - Step-by-Step Professional Process [07:41] - Agitation Tools: Whips & Brushes [09:31] - Do Return Air Filters Help? [13:27] - The Truth About HVAC Filters [18:54] - Deodorizing & Chemical Treatments This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Richard Turner on: LinkedIn: Modern Purair: Website: Modern Purair: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39109000

Trades Are Losing Talent for HVAC Leaders to Fix Culture by Teaching Respect with Kyle Smith Part 2 11/17/2025

Trades Are Losing Talent for HVAC Leaders to Fix Culture by Teaching Respect with Kyle Smith Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host is joined by , an HVAC technician and account manager at . They discuss the importance of mentorship in the trades and how creating a supportive learning environment can help new technicians thrive. Kyle shares his experience of teaching the next generation through patience and hands-on guidance, rather than through harsh criticism. They talk about the value of education and the role of self-education in becoming a successful technician. The episode also covers how building a positive culture within companies can lead to better retention and stronger team dynamics. Gary and Kyle discuss how creating a positive, supportive environment helps new HVAC techs succeed by focusing on teaching instead of yelling. They explain why some older techs struggle to connect with younger ones and how respect and clear expectations can improve teamwork. Kyle shares advice on mentoring, like being patient, using hands-on learning, and taking time to educate rather than criticize. They also talk about using resources like YouTube and phones to help techs learn outside of work hours. They finish by emphasizing the importance of training the next generation and creating a culture of learning in the HVAC industry. Expect to Learn: How mentorship and patient teaching help new HVAC techs build skills. Why does creating a supportive environment lead to better retention in the trade? How does asking the right questions and using hands-on training improve learning? Why encouraging self-education outside of work helps techs grow faster. How to build a company culture focused on respect, teamwork, and education. Episode Highlights: [00:00] - Intro to Kyle Smith in Part 02 [02:17] - How to Truly Attract Youth to the Trades [02:59] - Fixing Mentorship: Teach, Don't Yell [04:37] - The Need for a Strong Support System [07:08] - The "Train the Next" Philosophy [09:15] - Learning Off the Clock for Success [11:55] - What Truly Defines a Great Technician [14:23] - Where to Get Kyle’s Book and What It Covers This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Kyle Smith on: LinkedIn: MK Mechanical, LLC: Website: MK Mechanical, LLC: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39044360

The Best Time to Start your Own HVAC Business for Technicians who Want Freedom 11/14/2025

The Best Time to Start your Own HVAC Business for Technicians who Want Freedom In this episode of the HVAC Know It All Business Edition Podcast, co-hosts and discuss a foundational question for aspiring HVAC entrepreneurs: Why start your own business? This episode sets the tone for an ongoing series designed specifically for small business owners and those on the cusp of taking the leap into HVAC entrepreneurship. Whether you're still moonlighting or already running jobs solo, this episode is your first step into making the right decisions from day one. Furman and Gary bring a wealth of experience. Gary is a seasoned HVAC professional and founder of HVAC Know-It-All and McCreadie HVAC, while Furman works with contractors across the country on their financials, operations, and technology as co-founder of WorkHero.Together, they blend on-the-ground expertise with startup strategy to guide future entrepreneurs. Expect to Learn Why freedom, impact, and financial independence drive many HVAC pros to start their own businesses The mental and technical readiness needed before going solo Smart strategies to avoid burnout as a one-man show Financial planning tips before making the leap (including the pros and cons of "rage quitting") The role of community networking and how it can support solo operators Episode Breakdown with Timestamps [00:00:00] – Introduction & Vision for the Podcast [00:02:26] – Why Start Your Own HVAC Business? [00:03:32] – The Freedom Factor [00:06:24] – The Real Demands of Business Ownership [00:08:13] – Networking as a Survival Strategy [00:08:52] – Moonlighting vs. Full Commitment [00:11:19] – Financial Opportunity vs. Income Stability [00:16:17] – Readiness Checklist: Technical, Mental, Financial [00:23:42] – The Three Roles of an HVAC Business Owner [00:27:15] – A Family Decision [00:38:25] – What’s Next: Finding Your First Customer Learn how to build a business that runs without you: 📘 The E-Myth Contractor by Michael E. Gerber — a must-read for contractors who want freedom and systems that work. 👉 Get it here: Follow Furman Haynes on: LinkedIn: Facebook: Instagram: Follow Gary McCreadie on: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39035890

How the Trades Are Replacing College for Gen Z to Build Real Careers with Kyle Smith Part 1 11/13/2025

How the Trades Are Replacing College for Gen Z to Build Real Careers with Kyle Smith Part 1 In this episode of the HVAC Know It All Podcast, host talks with , HVAC technician and account manager at . Kyle shares insights about his new book “Grit, Grind, and Glory in the Trades”, written to guide young people considering a future in the trades. He and Gary discuss the growing use of smart tools and predictive maintenance in HVAC, and whether these are being designed for a shrinking workforce. Kyle also talks about his own path in the industry, the decline of traditional college education, and why trades still offer a strong, hands-on career for the next generation. In this episode, Kyle Smith shares why he wrote his book “Grit, Grind, and Glory in the Trades” to help young people understand what it is really like to work in HVAC and other trades. He explains how many skilled workers are retiring without passing down knowledge, and how new tools and AI are changing the job. Kyle and Gary talk about the future of the industry, including predictive maintenance and smart systems. They also discuss the decline of college as the only path to success and how the trades can be a great option for people who like to work with their hands and solve problems in the real world. Expect to Learn: Why Kyle Smith wrote a book to guide new workers in the trades. How AI and smart tools are changing the HVAC industry. Why the trades are still a strong career path for hands-on learners. How predictive maintenance could shape the future of HVAC service. Why college is not the only way to build a successful and rewarding career. Episode Highlights: [00:00] - Intro to Kyle Smith in Part 1 [01:58] - Why He Wrote the Book: Bridging the Skills Gap [03:21] - Are New Tools & AI Making Up for a Lack of Skill? [05:26] - The Future: AI Diagnostics vs. Technician Know-How [07:24] - Why Core Troubleshooting Skills Will Always Be Essential [13:04] - Will Trade Promotion Actually Attract New People? [19:24] - The Internet Economy vs. Hands-On Trades for the Next Generation This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Kyle Smith on: LinkedIn: MK Mechanical, LLC: Website: MK Mechanical, LLC: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/39017975

A 0.5 Percent Oxygen Change Reveals Cracked Heat Exchangers in HVAC with Jason Esteves Part 2 11/12/2025

How to Replace ROI Training with Mentorship to Retain Gen Z Tech in HVAC with Joshua Canfield Part 2 11/10/2025

How to Replace ROI Training with Mentorship to Retain Gen Z Tech in HVAC with Joshua Canfield Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host is joined again by , owner of , about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often struggle to connect with younger ones and how setting clear expectations can make a big difference. The conversation also covers using technology like remote video support to bridge training gaps and the idea of building hands-on trade schools that simulate real job pressure. This episode highlights key ways to support and teach the next generation of HVAC professionals. Gary and Joshua talk about how transformational coaching helps young HVAC techs grow by focusing on support instead of harsh criticism. They explain why many older techs struggle to connect with the new generation and how clear steps and respect can help both sides work better together. Joshua shares tips for training, like asking questions, watching closely, and staying off phones unless they help with learning. They also talk about hands-on trade schools, using real pressure situations, and tech tools like remote video support to guide new techs in the field. They finish by stressing the need for teamwork and better ways to train in today’s HVAC industry. Expect to Learn: Why transformational coaching helps new HVAC techs grow with confidence. How to bridge the gap between older and younger techs on the job. Why asking clear questions builds respect and saves time. Ways trade schools can train students under real pressure. How remote video tools can support techs in the field from a distance. Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 02 [01:35] - What is "Transformational" Coaching? [03:47] - Joshua on transforming people [06:16] - Are young workers really lazy? [07:46] - Solving the generational gap [10:32] - Respect and phone usage [12:26] - A story on miscommunication [14:21] - The ideal trade school model [17:21] - Good vs. bad on-site experiences [19:07] - Using tech for remote training [22:57] - Conclusion & plans for future talks This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Joshua Canfield on: LinkedIn: Blue Box HVACR: Website: Blue Box HVACR: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38949810

How HVAC Leaders Can Replace Ride-Alongs with Real Pressure-Based Learning - Joshua Canfield Part 1 11/06/2025

How HVAC Leaders Can Replace Ride-Alongs with Real Pressure-Based Learning - Joshua Canfield Part 1 In this episode of the HVAC Know It All Podcast, host speaks with , owner of . Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the need for a balanced training approach that combines hands-on work, guidance, and time under pressure. Josh also highlights how small wins and emotional intelligence can build confidence in young techs. Their conversation gives practical ideas for teaching the next generation in today’s industry. In this episode, Joshua Canfield talks about the challenges of training new HVAC technicians in today’s industry. He explains how systems have become more complex with added electronics, while many techs lack hands-on experience and confidence. Josh shares stories from his own start in the trade, where he learned by doing jobs on his own with little help. He and Gary discuss a better way to train techs by mixing pressure-filled situations with support and guidance. Josh also stresses the need to build emotional strength and give new techs chances to succeed so they can grow into confident professionals. Expect to Learn: Why hands-on experience is key to building real technician skills. How throwing techs into the field too soon can hurt their growth. A hybrid training method that balances pressure with support. Why emotional intelligence and small wins build confidence in new techs. How strong mentorship helps techs learn faster and stay in the trade. Episode Highlights: [00:00] - Intro to Joshua Canfield in Part 1 [02:10] - The Changing Landscape: Increased Complexity & Lost Confidence [05:09] - The Core Problem: Lack of Applied Knowledge & Tool Proficiency [06:54] - The "Thrown in the Truck" Method: Pros, Cons, and a Better Hybrid Approach [10:19] - Creating "Aha" Moments: The Power of Pressure and Satisfaction [14:30] - The Triumph of Perseverance: A Story of a First Solo Fix [18:47] - The Key to Success: Persistence Over Pure Intelligence [20:55] - The Modern Apprentice: Navigating a Different Upbringing [22:18] - A New Vision for Training: Blending Technical, Applied, and Emotional Skills [23:54] - Creating "Small Wins" and a Customer-Focused Mindset This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Joshua Canfield on: LinkedIn: Blue Box HVACR: Website: Blue Box HVACR: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38908465

The Dual Fuel Systems for HVAC Pros to Stop Coil Damage and Rusted Furnaces with Jim Fultz Part 2 11/03/2025

The Dual Fuel Systems for HVAC Pros to Stop Coil Damage and Rusted Furnaces with Jim Fultz Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host is joined again by , National Technical Training Manager at and a former trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why running a heat pump and furnace at the same time can cause serious issues. Jim explains how incorrect coil placement can lead to rusted heat exchangers and how technology like the Sensi Touch 2 thermostat helps manage switchover points more accurately. This episode offers helpful tips for HVAC techs working with hybrid heating systems. Gary and Jim talk about how dual fuel systems work and why the placement of coils and furnaces matters for system life and safety. Jim explains the problems that happen when coils are placed before furnaces, like rust inside heat exchangers from trapped moisture. They cover why heat pumps and gas furnaces should not run at the same time and how electric resistance heat is different. Jim also shares how the Sensi Touch 2 thermostat and its outdoor sensors help manage switchover points better. They end by talking about wireless tools that save time and avoid hard-wiring jobs. Expect to Learn: What do thermal and economic balance points mean in HVAC? Why heat pumps and gas furnaces should not run at the same time. How coil placement can damage heat exchangers over time. Ways the Sensi Touch 2 helps manage backup heat more accurately. How wireless sensors can solve wiring problems in retrofit jobs. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 02 [01:56] - Why Furnace & Heat Pump Can't Run Together [06:28] - The Risks of Incorrect Coil Placement [11:35] - Sensi Touch 2 Thermostat & Wireless Solutions [14:50] - Cost Analysis & "Stealth" Thermostat Feature [16:35] - Final Recap on Balance Points This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: Copeland: Emerson: Website: Copeland: Emerson: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38850550

Thermal vs Economic Balance for HVAC Techs to Maximize Heat Pump Performance with Jim Fultz Part 1 10/30/2025

Thermal vs Economic Balance for HVAC Techs to Maximize Heat Pump Performance with Jim Fultz Part 1 In this episode of the HVAC Know It All Podcast, host talks with , National Technical Training Manager at and a former trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and avoid costly service calls. In this episode, Jim Fultz explains the difference between thermal and economical balance points in heat pump systems. He shows how thermal balance is about the heat pump’s ability to meet a home’s heating load as outdoor temperatures drop, while economical balance relates to energy cost and efficiency. Jim uses real examples to show how to calculate these points and why getting them right matters. He also talks about using tools like the Sensi Touch 2 thermostat to set and control balance points. His tips help contractors design better systems and avoid performance issues during cold weather. Expect to Learn: What thermal and economic balance points mean in heat pump systems. How to calculate a balance point using load and capacity data. Knowing the thermal balance point helps avoid cold-weather failures. How the Sensi Touch 2 thermostat helps control backup heat use. Why balance point planning improves system performance and customer comfort. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 01 [02:45] - Thermal vs Economical Balance Point Basics [08:58] - Real-World Dual Fuel Setup and Testing to -9.5°C [12:40] - Backup Heat Lessons and Understanding Balance Points [17:40] - Using Sensi Touch 2 to Set and Control Balance Points This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: Copeland: Emerson: Website: Copeland: Emerson: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38840520

HVAC Business Series for Technicians Ready to Launch Smarter with Furman Haynes 10/27/2025

HVAC Business Series for Technicians Ready to Launch Smarter with Furman Haynes In this episode of the HVAC Know It All Podcast, host talks with , Co-Founder of . They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations. Furman talks about the struggles small HVAC business owners face, especially with managing administrative work and finances. He explains how learning business skills while handling fieldwork can be overwhelming. Furman says that building strong processes and using automation can save time and help businesses grow. He shares how WorkHero supports contractors by simplifying tasks and improving business operations. His goal is to help owners work smarter, save time, and build successful, efficient businesses. This episode discusses the challenges of starting an HVAC business. Furman explains how new business owners often struggle with administrative tasks and managing finances. He shares how learning business practices while balancing fieldwork can be tough. Furman also talks about how processes and automation can help owners save time and grow their businesses. His focus is on helping new owners work smarter and build stronger operations. Expect to Learn: How small HVAC business owners can overcome administrative and financial challenges. Why balancing fieldwork with business tasks can be overwhelming for new owners. How automation and processes can save time and help businesses grow. Tips on managing business operations and improving efficiency with WorkHero. How building strong systems leads to smarter work and more successful businesses. Episode Highlights: [00:00] - Intro to Furman Haynes & WorkHero [02:28] - Starting a business in HVAC? Listen in [05:04] - Learning to run a business after the tools [07:54] - From tools to business: finding where to start [11:19] - Paperwork pain & helping small contractors scale [15:23] - Learning in steps & finding time to grow [18:24] - Efficiency, processes & automation in HVAC [22:10] - Podcast plans: business topics, guests, & WorkHero [26:19] - Wrapping up: what to expect & final thoughts This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Furman Haynes on: LinkedIn: WorkHero: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38789930

The Press Fitting Tool for HVAC Techs to Save Time on Installs & Repairs - Jessica Slaughter Part 2 10/19/2025

The Press Fitting Tool for HVAC Techs to Save Time on Installs & Repairs - Jessica Slaughter Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his discussion with , Marketing Manager at , about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology. Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge. Expect to Learn: How press fittings save time and lower labor costs. Why tool cost and trust are key barriers to adoption. Press fittings are being used across the HVAC industry. How RLS is improving fitting availability and product range. Why Press is a strong option for service work and tight job sites. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 02 [01:59] - Press vs. Braze Speed Challenge Idea [03:38] - Showing Time Savings and Proper Brazing Prep [05:01] - Main Pushbacks: Tool Cost and Trust Over Time [06:12] - Longevity, Refrigerant Shift, and Growing Trust in Press [10:48] - Press in Service Calls and Where It’s Being Used Most [17:43] - Global Reach of RLS and Importance of Exposure This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: Property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: RLS Rapid Locking System: Website: RLS Rapid Locking System: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38629300

The RLS Revolution in HVAC That’s Dividing Techs and Changing Installs with Jessica Slaughter Part 1 10/17/2025

The RLS Revolution in HVAC That’s Dividing Techs and Changing Installs with Jessica Slaughter Part 1 In this episode of the HVAC Know It All Podcast, host sits down with , Marketing Manager at . Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction. In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations. Expect to Learn: How press fittings offer a safer, faster alternative to brazing. Why is proper preparation and cleaning essential to avoid leaks? How using the right tools ensures a solid press and reliable systems. Common mistakes technicians make and how to avoid them. Why educating technicians leads to better results and happier customers. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 01 [02:28] - Longevity and Reliability of RLS Press Fittings [04:27] - RLS Press Fittings: Designed for HVAC and High Pressure [06:01] - Testing the Durability of RLS Press Fittings [07:46] - Differences Between Press Fittings for HVAC and Plumbing [12:03] - Common Mistakes with Press Fittings [17:21] - Properly Buffing Deep Scratches Before Pressing This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: RLS Rapid Locking System: Website: RLS Rapid Locking System: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38616500

How E-Commerce Is Replacing HVAC Supply Counters and Changing the Trades with Kaytee Gray 10/09/2025

How E-Commerce Is Replacing HVAC Supply Counters and Changing the Trades with Kaytee Gray In this episode of the HVAC Know It All Podcast, host talks with VP of Fulfillment Operations at , previously Head of Demand Planning. They talk about the shift from brick-and-mortar stores to online parts buying in the trades. Kaytee explains how e-commerce makes it easier and faster to find and order the right parts, helping techs get what they need with less hassle. They discuss how online shopping saves time, gives more product info, and lets techs take control of their orders. Kaytee also talks about how SupplyHouse supports both new and traditional buyers and how the industry is slowly moving toward a more digital future. Kaytee talks about how buying HVAC parts online helps techs save time and avoid mistakes. She explains that e-commerce gives fast access to detailed info, so techs can choose the right parts and trust what they get. Kaytee says this shift helps techs work faster, lowers stress, and gives them more control. She also shares how online tools, search options, and product pages make it easier to find what’s needed. Her goal is to help techs get parts quicker, do better work, and keep customers happy with fewer delays. This episode talks about how HVAC parts buying is changing. Kaytee explains how online shopping makes it easier to find the right parts fast. She shares how e-commerce helps techs save time, avoid mistakes, and get more done. Kaytee also talks about how detailed product info and search tools give techs more control. Her focus is on helping techs work smarter, speed up jobs, and keep customers happy. Expect to Learn: How online parts buying helps techs save time and reduce mistakes. Why detailed product info makes choosing the right part easier. How e-commerce puts techs in control of their own orders. Tips on using search tools to quickly find what you need. Why fast, easy ordering leads to better work and happy customers. Episode Highlights: [00:00] - Intro to Kaytee Grey & SupplyHouse.com [03:47] - Infinite shelf space and smart product info [04:31] - Fast, detailed specs for confident buying [06:07] - Info-rich online vs. in-store experience [07:19] - Shifting responsibility and SupplyHouse’s growth [12:01] - Product range, Amazon comparisons, and focus [16:50] - Speed, trust, and new roles in e-commerce [21:11] - Access perks and thoughts on Canada [23:53] - Serving pros and eyeing Canadian reach [25:49] - Reducing friction for tradespeople online [27:53] - Trust, urgency, and the future of parts buying This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Kaytee Grey on: LinkedIn: SupplyHouse: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38521880

How HVAC Pros Can Electrify Everything & Reduce 90% of Installation Mistakes with Nate Adams Part 2 10/02/2025

How HVAC Pros Can Electrify Everything & Reduce 90% of Installation Mistakes with Nate Adams Part 2 In part 2 of this episode of the HVAC Know It All Podcast, host continues his conversation with , Co-Founder at Phantasm and Founder at , about electrifying homes and the benefits of heat pumps, solar, and other electric technologies. They discuss how these systems improve comfort, lower costs, and offer better reliability compared to traditional methods. Nate also shares why many HVAC installations fail due to poor practices and the importance of proper sizing and installation. This episode offers valuable tips for HVAC pros to enhance their work and customer satisfaction. Gary and Nate talk about the benefits of electrifying homes with systems like heat pumps, solar, and induction stoves. Nate explains how these electric options are more reliable, cheaper, and provide a better experience for homeowners. They discuss why proper installation and system sizing are key to avoiding mistakes and ensuring long-term performance. Nate shares tips for HVAC pros, emphasizing the importance of understanding and experiencing the systems themselves. They wrap up by highlighting how focusing on quality installs can lead to satisfied customers and fewer callbacks. This episode is packed with useful advice on electrifying homes and improving HVAC installs. Nate and Gary discuss how heat pumps, solar, and other electric systems offer better comfort, lower costs, and greater reliability. They explain why system sizing and proper installation are key to success. Nate shares tips for HVAC pros on how to enhance their work by understanding and experiencing these systems firsthand. This episode helps techs boost their installs, customer satisfaction, and overall service with smart practices and practical tools. Expect to Learn: How heat pumps and solar improve comfort and save money. Why system sizing and installation are crucial for success. The value of hands-on experience with HVAC systems. How quality installs reduce callbacks and boost satisfaction. Why focusing on comfort beats the green energy debate. Episode Highlights: [00:00] - Intro to Nate Adams in Part 02 [01:48] - Nate’s Take on Electrify Everything and Benefits of Electric Systems [04:48] - Renewable Energy Growth and Market Trends [06:07] - Wind Energy, Land Use, and Role in the Renewable Mix [13:03] - Exploring Energy Generation and Costs in HVAC Systems [13:39] - HVAC Installation Tips and Hands-On Experience [17:02] - Educating Consumers and Improving HVAC Accountability [19:27] - Selling Heat Pumps: Comfort Over Green Narrative This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: Website: Nate The House Whisperer: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38377030

How HVAC Pros Replace Gas and Maximize Comfort with Load-Matching Heat Pumps with Nate Adams Part 1 09/29/2025

How HVAC Pros Replace Gas and Maximize Comfort with Load-Matching Heat Pumps with Nate Adams Part 1 In this episode of the HVAC Know It All Podcast, host chats with , Co-Founder at Phantasm and Founder at . Nate explains how heat pumps provide unmatched comfort by adjusting to the home’s needs and running efficiently. He talks about the importance of system sizing, load matching, and radiant temperature for better comfort and energy savings. Nate shares his experiences with different heat pump systems, the importance of proper equipment, and how it can make homes more comfortable year-round. His advice helps contractors improve installations and customer satisfaction. Nate explains how heat pumps can deliver great comfort by adjusting to a home’s needs. He talks about how systems that match the load and temperature of the house run more efficiently and save energy. Nate shares how using the right equipment and proper sizing helps improve comfort and avoid issues. He emphasizes how radiant temperature, system matching, and load calculations can boost customer satisfaction. The goal is to help contractors improve installations and close more deals with smart, reliable tools. This episode focuses on heat pumps and system comfort. Nate explains how adjusting systems to match a home's needs improves efficiency and comfort. He talks about the importance of proper sizing, radiant temperature, and load matching. Nate also shares how using the right equipment and focusing on customer comfort can lead to better results and more sales. Expect to Learn: How heat pumps improve comfort by adjusting to home needs. Why proper sizing and load matching are key for energy savings. How radiant temperature impacts overall comfort. Tips for selecting the right equipment to meet customer needs. Why focusing on comfort helps build trust and close more sales. Episode Highlights: [00:25] - Intro to Nate Adams Part 01 [02:05] - Heat Pump Messaging & Real Comfort [05:11] - Comfort Stories from the Field [07:00] - What Does Mean Radiant Temperature [11:06] - Load Matching & System Sizing [14:33] - Humidity Control in Shoulder Seasons [16:27] - Dehumidification & Communicating Systems [20:38] - Backup Heat & Field Service Concerns [25:29] - Panels, Hybrids & Cooling Savings This Episode is Kindly Sponsored by: Master: Cintas: Cool Air Products: property.com: SupplyHouse: Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Nate Adams on: LinkedIn: Website: Nate The House Whisperer: Follow the Host: LinkedIn: Website: Facebook: Instagram: /episode/index/show/69b49e45-1267-4ced-ba49-23918ff47fad/id/38376670

HVAC Know It All Podcast

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