The Triple Option: Winning Strategies for Franchise Growth
Release Date: 04/30/2025
Franchise Sales Made Simple
Franchise Firsthand
Episode 2 | Garth Fasano and Connor Groce In this episode of Franchise First Hand, Connor Groce puts Garth Fasano in the hot seat to unpack how franchisees can turn more leads into paying customers — without adding to their workload. Garth shares his journey from Deloitte and BCG consulting to acquiring Rainmaker, a tech-enabled sales solution that supports franchise growth across industries. Together, they dive into why most franchisees struggle with consistent lead follow-up, how to maintain a local feel in a national brand, and why AI and data are transforming the way home service...
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The Truth About Owning a Franchise
Franchise Firsthand
Episode 1 | Garth Fasano and Connor Groce Welcome to the very first episode of Franchise Firsthand with hosts Garth Fasano and Connor Groce! In this debut episode, Garth sits down with Connor Groce to explore his journey from a college side hustle to owning multiple franchises and becoming a franchise consultant. They dive into the highs, lows, and lessons learned, including scaling challenges, building synergy, and finding the right franchise fit. Whether you're new to franchising or a seasoned operator, this premiere episode is packed with insights, strategies, and real-world stories to...
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Thriving Through Uncertainty in Small Business
Franchise Firsthand
When the future’s unclear, how do small businesses not just survive—but thrive? In this episode, we dive into real talk about navigating tough seasons, staying agile, and turning uncertainty into opportunity. If you’re a business owner riding the waves of change, this one’s for you.
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Franchise Growth Hacks: Mastering Lead Flow, Sales, and Service
Franchise Firsthand
Discover expert insights on boosting lead flow, maximizing sales, and delivering top-tier service to scale your franchise successfully. Tune in for actionable strategies, real-world success stories, and proven tactics to drive sustainable growth.
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The Triple Option: Winning Strategies for Franchise Growth
Franchise Firsthand
Gain valuable insights into franchise growth with expert advice, real-world strategies, and industry best practices. This podcast explores key topics like scaling operations, marketing, leadership, and sustainable expansion. Whether you’re a franchisee or franchisor, you’ll find practical guidance to help you succeed in the competitive franchise world.
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State of the Union: Home Services Franchising Edition
Franchise Firsthand
The home services franchising industry is evolving—so where does it stand today? In this episode, we dive into market trends, challenges, and opportunities shaping the sector. Whether you’re a franchise owner, investor, or entrepreneur, get key insights to navigate this dynamic space.
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Marketing Due Diligence for ETA & Search Entrepreneurs (Part 2)
Franchise Firsthand
A strong marketing strategy is key to a successful acquisition. In this episode, we explore how ETA and search entrepreneurs can evaluate brand positioning, customer acquisition, competitive landscape, and growth potentialduring due diligence. Learn key insights to assess risks and opportunities before making a deal.
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Sales Due Diligence for ETA & Search Entrepreneurs (Part 1)
Franchise Firsthand
Due diligence is key to a successful acquisition. In this episode, we dive into sales pipeline evaluation, revenue stability, customer retention, and growth potential to help ETA and search entrepreneurs make informed decisions. Learn the red flags, key metrics, and best practices to assess risk and maximize value.
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Social Media Marketing That Actually Works
Franchise Firsthand
Discover proven strategies to make your social media marketing effective and impactful. From content creation to engagement tactics, learn how to grow your audience, boost brand visibility, and drive real results. Tune in and start making your social media marketing work for you!
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Brand Power and Customer Service: The Keys to Thriving Beyond Paid Marketing
Franchise Firsthand
Break free from ad dependency! In this episode, we reveal how brand power and exceptional customer service drive lasting success. Learn to build loyalty, create raving fans, and grow your business beyond paid marketing.
info_outlineGain valuable insights into franchise growth with expert advice, real-world strategies, and industry best practices. This podcast explores key topics like scaling operations, marketing, leadership, and sustainable expansion. Whether you’re a franchisee or franchisor, you’ll find practical guidance to help you succeed in the competitive franchise world.