014: Building Teamwork Across Ages: Stories from Chick fil-A's Multigenerational Staff
Release Date: 07/29/2025
017: Gen Z and Beyond: Adapting HR and Corporate Culture
Generations at Work
In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore are joined by special guest Cami Mackey, Executive Vice President and Chief People Officer at the Atlanta Hawks, to explore how organizations can bridge generational gaps in the workplace. Cami shares her HR journey and insights into managing multiple generations, emphasizing the importance of inclusion, communication, and personalized experiences for employee engagement. The conversation touches on how the Hawks adapt their hiring, marketing, and recognition strategies to reach younger generations, using data-driven...
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016: Cultivating a "Whatever It Takes" Team Culture Across Generations
Generations at Work
In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore explore how teams can cultivate a “whatever it takes” attitude across all generations in the workplace. Drawing on research, focus groups, and personal anecdotes, Dr. Elmore unpacks the roots of generational differences in work ethic, loyalty, and commitment—debunking common myths about Gen Z along the way. The conversation highlights the importance of moving beyond stereotypes, building trust, and fostering relationships centered on people rather than institutions. Amongst a shifting professional...
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015: Mastering Feedback: Insights for Leading Multigenerational Teams Effectively
Generations at Work
In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore share how to master feedback within multigenerational teams. Together, they unpack how feedback preferences differ from Boomers to Zoomers, highlighting the importance of empathy, tailored communication, and understanding generational traits. Dr. Elmore shares actionable insights and memorable metaphors—like treating feedback with the care of a surgeon rather than a vampire—to help leaders avoid common pitfalls and foster a culture of effective, consistent, and constructive feedback. The episode is filled with...
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014: Building Teamwork Across Ages: Stories from Chick fil-A's Multigenerational Staff
Generations at Work
In this episode of Generations at Work, host Susan Davis is joined by Dr. Tim Elmore and Chick-fil-A owner-operator Zach Thomas to explore the challenges and rewards of leading a multigenerational workforce in the quick service industry. Zach shares engaging stories from his restaurant, highlighting memorable moments of intergenerational teamwork and the importance of building relationships across age groups. The discussion dives into strategies for connecting with both seasoned employees and younger team members, emphasizing emotional intelligence, tailored leadership, and the balance...
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013: Loyalty, Purpose, and Productivity: Generational Trends in the Workplace
Generations at Work
In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore are joined by Barna Research Institute’s Matt Randerson to explore how shifting cultural trends and generational differences are reshaping the workplace. Drawing on Barna’s latest research, the conversation uncovers the growing importance of belonging, relational connection, and purpose at work—particularly among Gen Z and millennials. The episode highlights surprising insights, such as younger generations’ desire for workplace friendships and the disconnect between job satisfaction and employee loyalty....
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012: Setting Clear Expectations to Unite Generations at Work
Generations at Work
In this episode of Generations at Work, host Susan Davis and generational expert Dr. Tim Elmore explore the crucial role of setting clear expectations to bridge gaps between different generations in the workplace. They discuss why generational differences lead to varied expectations, how unspoken assumptions can undermine team cohesion, and why ongoing, clear communication is essential for maintaining engagement and satisfaction. Drawing on real-life examples and practical analogies, Tim and Susan emphasize the importance of addressing expectations early and often to prevent conflict and...
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011: Accountability in the Multi-Generational workplace
Generations at Work
In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore unpack the complexities of accountability in today’s multi-generational workplace. Together, they explore how different generations—from Boomers to Gen Z—perceive and respond to accountability, and discuss the impact of management styles, trust, and organizational culture on team performance. Tim shares practical stories, including presidential case studies, to illustrate the power of authentic leadership and personal responsibility. The conversation dives deep into common clashes around micromanagement,...
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010: Mental Health and the Generations You Work With
Generations at Work
In this episode of Generations at Work, host Susan Davis and generational expert Dr. Tim Elmore tackle the complex topic of mental health across multiple generations in the workplace. Together, they explore how perceptions of mental health have evolved—from the stigma and silence of older generations to the more open dialogue of Millennials and Gen Z. Dr. Elmore shares eye-opening statistics on the prevalence of mental health challenges among today’s workforce and examines how factors like technology, work-life balance, and generational values shape mental health needs and expectations....
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009: Navigating Life's "Curves" with Dr. Arthur C. Brooks
Generations at Work
In this episode of the Generations at Work podcast, Dr. Tim Elmore sits down with Dr. Arthur C. Brooks to explore how leaders can navigate the evolving stages of life and work with purpose and fulfillment. Drawing on the research of Raymond Cattell, Dr. Brooks breaks down the transition from fluid to crystallized intelligence, offering insights into how our strengths shift as we age and why embracing these changes leads to greater happiness. Through compelling examples—from Charles Darwin’s struggle with decline to Johann Sebastian Bach’s reinvention as a mentor—Brooks illustrates the...
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008: Understanding the Emerging Generation (Part 2) with David Yeager
Generations at Work
In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore continue their discussion with author and psychological scientist Dr. David Yeager on effectively leading and motivating younger generations in the workplace. Dr. Yeager shares insights from his book 10 to 25 and introduces the mentor mindset—a balanced approach that combines high standards with high support. See the science behind growth versus fixed mindsets, the importance of transparency and asking questions, and practical strategies for fostering motivation and resilience in young team members. Packed with...
info_outlineIn this episode of Generations at Work, host Susan Davis is joined by Dr. Tim Elmore and Chick-fil-A owner-operator Zach Thomas to explore the challenges and rewards of leading a multigenerational workforce in the quick service industry. Zach shares engaging stories from his restaurant, highlighting memorable moments of intergenerational teamwork and the importance of building relationships across age groups. The discussion dives into strategies for connecting with both seasoned employees and younger team members, emphasizing emotional intelligence, tailored leadership, and the balance between results and relationships. Listeners will gain valuable insights into fostering connection, encouraging collaboration, and creating a workplace culture where every generation can thrive—making this episode a practical resource for leaders navigating diverse teams.