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016: Cultivating a "Whatever It Takes" Team Culture Across Generations

Generations at Work

Release Date: 08/26/2025

022: From Multitasking to Innovation: The Gen Z Edge in Today’s Workforce show art 022: From Multitasking to Innovation: The Gen Z Edge in Today’s Workforce

Generations at Work

In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore are joined by restaurant owner John Craze to explore the unique strengths and challenges that Gen Z team members bring to the workplace. Drawing from his experience managing a large team of young employees at Chick-fil-A, John Craze discusses the importance of flexibility, engagement, and care in retaining Gen Z workers. The conversation highlights Gen Z's ability to multitask, adapt quickly, and contribute creatively, especially in fast-paced service environments. The episode also covers practical strategies for...

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021: Rethinking Leadership: Connecting with Gen Z's Agency and Diversity show art 021: Rethinking Leadership: Connecting with Gen Z's Agency and Diversity

Generations at Work

In this episode of Generations at Work, host Susan Davis and guest Dr. Tim Elmore explore key insights from Dr. Elmore’s upcoming book, The Future Begins with Z, focusing on how Generation Z is shaping the modern workplace. They discuss Gen Z’s unique blend of agency and anxiety, increasing workplace diversity, evolving gender and identity perspectives, and the generation’s entrepreneurial mindset. Through engaging stories and research-backed predictions, Dr. Elmore encourages leaders to move beyond frustration, foster curiosity, and embrace the “masterpiece inside” Gen Z employees...

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020: Grace and Grit:  The Art of Mentoring Young Leaders show art 020: Grace and Grit: The Art of Mentoring Young Leaders

Generations at Work

In this episode of the Generations at Work podcast, hosts Susan Davis and Dr. Tim Elmore sit down with renowned UCLA coach Sue Enquist to explore strategies for growing into a powerful mentor for the next generation of team members. Sue shares lessons from her storied career in high-performance sports, highlighting the importance of listening without ego, balancing rest and rigor, and fostering belief and relevance in young team members. The conversation delves into peer-to-peer mentoring, the power of optimism, and practical habits for leaders to build connection and resilience across...

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019: Coping and Hoping: Inside Generation Z’s Approach to Work and Life show art 019: Coping and Hoping: Inside Generation Z’s Approach to Work and Life

Generations at Work

In this episode of Generations at Work, host Susan Davis and Dr. Tim Elmore focus on the forces that have shaped Generation Z in the workplace. Together, they examine the democratization of the workforce, the shift from top-down management to giving younger employees a voice, and how instant access to information has influenced Gen Z’s expectations and behaviors. Through compelling stories and practical insights, Dr. Elmore emphasizes the importance of empathy, relationship-building, and adapting leadership styles to bridge generational gaps. Listeners gain valuable strategies for...

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018: Why Gen Z is Changing the Workplace and How Leaders Can Adapt show art 018: Why Gen Z is Changing the Workplace and How Leaders Can Adapt

Generations at Work

In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore kick off a multi-part series exploring Tim’s book, The Future Begins with Z. Together, they unpack the growing challenges and opportunities of leading Generation Z, the new majority. Dr. Elmore shares timely data about Gen Z’s workplace struggles—from high turnover rates to the disconnect between classroom and workroom skills—and introduces practical, research-driven strategies for bridging generational divides. Drawing on relatable stories and real-world examples, the episode highlights the importance of...

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017: Gen Z and Beyond: Adapting HR and Corporate Culture show art 017: Gen Z and Beyond: Adapting HR and Corporate Culture

Generations at Work

In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore are joined by special guest Cami Mackey, Executive Vice President and Chief People Officer at the Atlanta Hawks, to explore how organizations can bridge generational gaps in the workplace. Cami shares her HR journey and insights into managing multiple generations, emphasizing the importance of inclusion, communication, and personalized experiences for employee engagement. The conversation touches on how the Hawks adapt their hiring, marketing, and recognition strategies to reach younger generations, using data-driven...

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016: Cultivating a 016: Cultivating a "Whatever It Takes" Team Culture Across Generations

Generations at Work

In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore explore how teams can cultivate a “whatever it takes” attitude across all generations in the workplace. Drawing on research, focus groups, and personal anecdotes, Dr. Elmore unpacks the roots of generational differences in work ethic, loyalty, and commitment—debunking common myths about Gen Z along the way. The conversation highlights the importance of moving beyond stereotypes, building trust, and fostering relationships centered on people rather than institutions. Amongst a shifting professional...

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015: Mastering Feedback: Insights for Leading Multigenerational Teams Effectively show art 015: Mastering Feedback: Insights for Leading Multigenerational Teams Effectively

Generations at Work

In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore share how to master feedback within multigenerational teams. Together, they unpack how feedback preferences differ from Boomers to Zoomers, highlighting the importance of empathy, tailored communication, and understanding generational traits. Dr. Elmore shares actionable insights and memorable metaphors—like treating feedback with the care of a surgeon rather than a vampire—to help leaders avoid common pitfalls and foster a culture of effective, consistent, and constructive feedback. The episode is filled with...

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014: Building Teamwork Across Ages: Stories from Chick fil-A's Multigenerational Staff show art 014: Building Teamwork Across Ages: Stories from Chick fil-A's Multigenerational Staff

Generations at Work

In this episode of Generations at Work, host Susan Davis is joined by Dr. Tim Elmore and Chick-fil-A owner-operator Zach Thomas to explore the challenges and rewards of leading a multigenerational workforce in the quick service industry. Zach shares engaging stories from his restaurant, highlighting memorable moments of intergenerational teamwork and the importance of building relationships across age groups. The discussion dives into strategies for connecting with both seasoned employees and younger team members, emphasizing emotional intelligence, tailored leadership, and the balance...

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013: Loyalty, Purpose, and Productivity: Generational Trends in the Workplace show art 013: Loyalty, Purpose, and Productivity: Generational Trends in the Workplace

Generations at Work

In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore are joined by Barna Research Institute’s Matt Randerson to explore how shifting cultural trends and generational differences are reshaping the workplace. Drawing on Barna’s latest research, the conversation uncovers the growing importance of belonging, relational connection, and purpose at work—particularly among Gen Z and millennials. The episode highlights surprising insights, such as younger generations’ desire for workplace friendships and the disconnect between job satisfaction and employee loyalty....

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More Episodes

In this episode of Generations at Work, hosts Susan Davis and Dr. Tim Elmore explore how teams can cultivate a “whatever it takes” attitude across all generations in the workplace. Drawing on research, focus groups, and personal anecdotes, Dr. Elmore unpacks the roots of generational differences in work ethic, loyalty, and commitment—debunking common myths about Gen Z along the way. The conversation highlights the importance of moving beyond stereotypes, building trust, and fostering relationships centered on people rather than institutions. Amongst a shifting professional atmosphere, Dr. Elmore offers practical leadership strategies and memorable metaphors—such as the “second mile” and the story of the Waldorf Principle—to empower leaders and teams to bridge generational gaps and create cultures of commitment and accountability. Listeners walk away with actionable insights for motivating every generation to not just do their job, but to go above and beyond together. 

Equip the next generation in the workplace with Dr. Tim Elmore’s guide, The Future Begins With Z: https://www.timelmore.com/the-future-begins-with-z/?el=g@w_libsyn_16

Unleash the power of your story at A Book in a Weekend: https://www.abookinaweekend.com/?el=g@w_libsyn_16