120 - Accessible & inclusive workplaces: transforming communication with Daphne Mavroudi-Chocholi
Cultural Communication Confidence
Release Date: 02/24/2025
Cultural Communication Confidence
In this podcast episode, I’m tackling one of the biggest time drains for global leaders: ineffective meetings. We’ve all sat through meetings that drift with no clear outcome. But with the right communication strategy, your meetings can become high-impact spaces that drive action, connection, and leadership growth. In this episode, I share my practical 5 Ps framework for meeting clarity, a tool I use with my clients who want to lead with purpose and build connection. This is how to stop wasting time and start getting results. What You’ll Learn in This Episode: The real cost of...
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In this podcast episode, I’m diving back into a crucial but often overlooked communication skill: active listening. It sounds simple, but in reality, truly listening, especially in fast-paced, distraction-heavy environments, is far from easy. Whether you're in a virtual meeting or face-to-face, your ability to listen well is a key part of your global leadership impact, helping you build trust, demonstrate emotional and cultural intelligence. We explore what it means to make a conscious choice to listen, how to manage the distractions that pull your attention away, and why showing you’re...
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AI, automation and rapid digital change have transformed work, but what does this mean for the future of leadership? In this episode, I’m joined by Zahra Shah, AI expert and leader, to explore the leadership, communication and cultural skills leaders now need to grow and adapt to. We talk about the ethical and practical sides of AI, how to adopt it effectively in your organisation, and why strong human skills like empathy, cultural intelligence and critical thinking will define the next generation of leadership. Zahra also shares her inspiring journey to becoming a director on several...
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When your idea, recommendation or initiative needs a ‘yes’, but you’re hitting a block, it’s not only about repeating yourself or speaking louder. It’s about how you frame your message. In today’s podcast episode, I explore a powerful, practical approach for professionals who want to influence more effectively in their organisations. Drawing on my work with leaders navigating complex, multicultural environments, I share 6 key positioning frames that help you communicate your ideas and connect more strategically with your audience, elevate your message and get the buy-in you need. ...
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Let’s face into a topic that’s on many minds right now: how to genuinely stand out and communicate your value in a highly competitive and rapidly changing job market. With widespread layoffs, redundancies and restructures, and evolving hiring processes increasingly influenced by AI screening, simply updating your CV or LinkedIn profile won’t cut it anymore. Instead, standing out starts much earlier, with self-leadership and knowing your unique value. In this latest podcast episode, I share practical strategies to help you identify your core talents, reflect on your career highs and lows,...
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Navigating redundancy with resilience, the evolving role of AI in the workplace, and what impactful learning and development looks like in today’s hybrid, fast-moving world. In this podcast episode I am joined by Learning & Development specialist, Valerie Merrill, who shares her personal journey of being made redundant multiple times, how it led her to becoming her own boss, and why she believes redundancy can be a pivotal moment for reflection, reinvention, and growth. We explore the realities of transition, if you’re considering starting a business, adapting to AI-led change, and why...
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In this episode of the podcast, I explore a vital, current topic: how AI tools can genuinely support and enhance your communication skills as a global leader. This is not about replacing you, but rather empowering and improving the way you communicate. Drawing on real-world examples, hands-on experimentation, and what the latest research is saying, I break down how to use these tools effectively, and importantly, what not to do with AI. In this episode, you’ll learn: AI supports, it’s not there to replace your communication skills. Why AI can give productivity boosts that are a...
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Communication is your most powerful tool as a leader. It’s how you share your vision, engage your team, influence decisions, and build your personal brand. From one-to-one conversations to addressing large audiences, your communication style shapes your leadership presence and determines your career trajectory. In this podcast episode, we dive deep into the communication skills that are essential for today’s and tomorrow’s global leaders. Whether you’re a seasoned expert or stepping up into leadership, mastering these skills is the key to maximising your impact through the way you...
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How do you get noticed by senior leaders when you’re getting ready for promotion? How do you communicate your value beyond your local team or region? In this latest podcast, I’ll guide you through the practical steps to grow your visibility and impact, even before you're ready for that next career move. This is not about shortcuts or quick wins. It’s about investing in your career visibility strategies now, so you can confidently be ready for future leadership opportunities. This is your chance to build connections and put yourself on the radar for global leadership roles. What...
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What does it take to make partner in one of the world’s leading accountancy firms? Learn about leadership mindset from the inspiring career journey of Simon Olsen, partner at Deloitte, who shares his invaluable insights in this latest podcast episode from his 26 years of experience. Simon discusses his path to leadership, highlighting the importance of boldness, determination, and the ability to adapt culturally in an ever-changing global landscape. With a wealth of experience working across diverse cultures, Simon reflects on how these experiences have shaped his leadership style and the...
info_outlineWhat does true accessibility mean? How can it create a more inclusive workplace where everyone benefits?
Daphne Mavroudi-Chocholi, Managing Director of RNIB (the Royal Institute of the Blind) Enterprises in the UK, joined me for this thoughtful conversation where she shared her valuable ideas about the human and organisational benefits of embracing accessibility and inclusivity.
Learn how inclusive workplace design not only benefits individuals with low or no vision but also improves accessibility for everyone, including those with other physical impairments. Plus practical strategies for encouraging inclusivity in meetings and everyday interactions.
Discover how small and simple adjustments can make a significant difference in ensuring that everyone feels included and valued.
As a passionate global leader with over two decades experience in senior and Board level positions, Daphne Mavroudi-Chocholi is a champion for innovation and inclusivity. In her role as MD of RNIB Enterprises, the commercial operations arm encompassing transcription, consulting and retail services, she is driving forward ambitious plans to grow innovation within RNIB, bringing accessible products, solutions and services to the market.
What you will learn in this episode:
- The importance of designing workplaces with inclusivity at its heart so everyone benefits
- How the RNIB Eyeware app creates an immersive experience so everyone can understand some of the challenges of navigating the workplace with visual impairments
- How to encourage a culture of curiosity and understanding in communication
- Approach conversations with empathy and a desire to do better - even if you get it wrong
- Simple steps everyone can introduce to make their virtual and in person meetings more accessible
- What works- and what can create more challenges in meetings
- Consider accessibility in every interaction
Resources:
- Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/
- Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/
- Find Victoria Rennoldson online: https://culturecuppa.com/
- Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/
- Visit the Royal Institute of the Blind's website: https://www.rnib.org.uk/
- Experience the Eyeware app: https://www.rnib.org.uk/living-with-sight-loss/assistive-aids-and-technology/eyeware
- Connect with Daphne Mavroudi-Chocholi on LinkedIn: https://www.linkedin.com/in/daphnemavroudichocholi/
- Check out Daphne Mavroudi-Chocholi's Be Helpful Guide and reach out to Daphne and the team. The RNIB have a series of products and services that can ensure leaders and teams are educated and empowered to drive accessibility forward across the organisation: https://www.rnib.org.uk/campaign-with-us/be-helpful-guide/
- Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/
- Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/
- Email me: [email protected]
- Website: https://culturecuppa.com/