How to Manage After Hours Calls
The 7-Power Contractor® Radio
Are you a 24/7/365 shop? You might be wondering how you should manage after hours calls. Here's some advice. Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you...
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Your Managers Should Do Nothing... At First
The 7-Power Contractor® Radio
If you're trying to get your company in order, don't start with training your managers. Start with those at the bottom, and work your way up. Once they're trained, then you can then focus on your managers' KPIs. Find more resources at . Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your...
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General Managers – What Should They Do?
The 7-Power Contractor® Radio
Having general managers is important. But they, just like everyone else, must have their own KPIs. Find more resources at . Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours....
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What is Power Napping?
The 7-Power Contractor® Radio
Busy day? A 15 to 20 minute power nap will get you recharged and ready for the second half of your day. Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you...
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What's a Call Booking Funnel?
The 7-Power Contractor® Radio
Do your CSRs have a call booking funnel? Here's what that is and why it's needed. Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information...
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Will They Leave if I Train Them?
The 7-Power Contractor® Radio
A lot of business owners are concerned that if they begin training their employees, they'll leave. In reality, when staff is trained properly, they actually stay, because they learn how they can grow in your company. Learn more in this episode. Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern...
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Acquiring a Company? Here's What to Consider.
The 7-Power Contractor® Radio
If you're acquiring a new company, here's what you need to consider to make your acquisition successful. Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you...
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The 4 Steps of Corrective Action
The 7-Power Contractor® Radio
Every shop needs a plan of corrective action to help get employees back on track. The 4 Steps of Corrective Action is the best plan to use. Learn more here! Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among...
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Urgent vs. Important
The 7-Power Contractor® Radio
Urgent vs. Important – what's the different? The two are not the same, and you need to know the difference. Listen in to find out more! Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100...
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Rent or Own?
The 7-Power Contractor® Radio
Asking, "Should I rent or own my company building?" Good question. Here's what you should consider. Find more resources at . Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent...
info_outlineSo, you have a hub shop with other satellite (spoke) shops. How do you run a spoke shop in the very best way? Here's where to begin.
https://7powercontractor.com/to-spoke-shop-or-not-to-spoke-shop/
Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information or forms, please check with your own trusted business advisers, including your own attorney, to make certain that the forms and the information you plan to implement will comply with all relevant laws, customs, and regulations.