YOUR HOME. THEIR WORKPLACE. - Episode 9 – Karen Mitchell of KMHR Solutions talks to Cecily about HR challenges and good practice.
Release Date: 04/05/2025
YOUR HOME. THEIR WORKPLACE.
In this episode, Cecily speaks with Debbie Holder, an occupational health expert with over 30 years of experience. They break down what occupational health is, how it differs from occupational therapy, and why it’s essential for anyone employing care staff at home. Debbie explains how Occupational Health supports both employers and employees, especially when health issues, sickness absence, or performance changes arise. In this episode of YOUR HOME. THEIR WORKPLACE learn about How occupational health supports situations like long-term sickness, repeated absence, stress, safety...
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In this episode, host Cecily Lalloo sits down with Janet Shreeve, Director of Shreeve Care Services, to explore the realities, challenges, and rewards of live-in care — a personalised alternative to care homes that helps people remain in the comfort of their own homes. In this episode of YOUR HOME. THEIR WORKPLACE learn about What live-in care means and how it differs from traditional care models. The benefits of staying at home for both clients and families. Overcoming common misconceptions and resistance around having a carer live in. How clients are matched with carers — and why...
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I met Kim, through my gym. We were partnered to do what’s called an Engine Race - I hadn’t heard the term till then! What stayed with me after our first meeting was the fact that Kim Farmer was caring for her older brother, and had been since she was a child. I knew that Kim would have experiences that I couldn’t imagine and also knew she would have stories to share with other siblings, with parents, and with care staff and other professionals. So, here we are in YOUR HOME. THEIR WORKPLACE. delving into those experiences. A ‘take home’ tip from Kim for those...
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In this episode, Cecily speaks with David Robson of Mark Bates Ltd, specialists in disability insurance. David shares his journey into the insurance industry and explains why home employment insurance is essential for families and individuals who employ carers or personal assistants in their homes. We discuss: Why employers’ liability is a legal requirement and what it really covers How home employment insurance goes beyond the basics — including redundancy, personal possessions, legal support, PA or carer replacement, shopper cover and even holiday cancellation cover Common risks...
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In this episode, host Cecily Lalloo is joined by Kate Marston, former Detective Sergeant in the Metropolitan Police and now Founder & CEO of MAST People Support, an HR and investigations consultancy. Kate shares her unique journey from policing to corporate HR and unpacks the complex challenges faced by families who employ care staff in their homes. Together, they explore: ● What the legal duty to prevent harassment means for home employers ● How to handle complaints sensitively while fulfilling legal obligations ● The difference between bullying and harassment ● Why intention...
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S2 Ep 3 with guest Elizabeth Nightingale on Music as Therapy Elizabeth Nightingale is a Qualified Music Therapist & Registered Neurologic Music Therapy Fellow specialising in brain injury, working as a practitioner in Level 1 rehabilitation and in the community with case managed individuals. For over ten years she has worked with children and adults in NHS, private and community settings, using carefully selected music-based techniques to leverage neuroplasticity and support goals ranging from improved speech to enhanced motor function. In her sessions, Elizabeth...
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In this episode, Cecily Lalloo speaks with Jess Camburn-Rahmani, the new CEO of Cerebra, a UK charity supporting children with neurological conditions. Jess, who brings a background in international development, shares her passion for breaking down barriers to services for families of children with disabilities. She discusses Cerebra’s inclusive approach — offering free access to resources such as books and sensory toys through their library — and the organisation’s commitment to bringing both support and joy to families, carers, and children. Jess also introduces...
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Series 2 of my podcast YOUR HOME. THEIR WORKPLACE is the start of a new chapter for me as I delve into more creativity, step away from regular operational HR work through Embrace HR, whilst still advocating for people who unwittingly become employers which was not in their plans. Alexandra Knipe and Emma Tante from Anthony Gold Solicitors join me as my guests for this Episode 1 of Series 2. They share what it means to be a Deputy appointed by the Court of Protection. We talk about the real challenges of employing care staff in their clients’ homes. It can be an unnatural situation...
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Season 1 Episode 9 : Karen Mitchell of KMHR Solutions talks to Cecily about HR challenges and good practice. Episode description In Season 1 Episode 9 of YOUR HOME. THEIR WORKPLACE, Karen Mitchell from KMHR Solutions, shares experiences and thoughts on providing HR support for you as families and individuals who employ care staff in your home. As HR professionals, the emphasis is on the importance of balancing employer and employee responsibilities and providing practical solutions. We chat about the challenges of managing employer/employee relationships within a home, setting...
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S1 008 Ep – May you smile at the memories in time to come This episode is my thoughts on the loss of a client through death. The impact this can have on not only the family, but on the other people around them who have built up relationships is immense. We have just lost a young person and my heart is with their mother, siblings and family. Birth and death are certainties. We’re not all ready to face talking about this fact of life, but it happens. In the fifteen years that I have provided HR support to families with children, young adults or adults with multiple complex...
info_outlineSeason 1 Episode 9 : Karen Mitchell of KMHR Solutions talks to Cecily about HR challenges and good practice.
Episode description
In Season 1 Episode 9 of YOUR HOME. THEIR WORKPLACE, Karen Mitchell from KMHR Solutions, shares experiences and thoughts on providing HR support for you as families and individuals who employ care staff in your home.
As HR professionals, the emphasis is on the importance of balancing employer and employee responsibilities and providing practical solutions. We chat about the challenges of managing employer/employee relationships within a home, setting expectations and boundaries, the need for clear policies and procedures to protect both the employer and the employee. One of Karen’t top tips is to take time to learn about HR practices and seek advice from your HR provider.
We all face challenges in a workplace when boundaries become blurred. This is even more difficult in a home environment where close relationships are forged. How is this managed? How can difficult conversations be navigated using your HR professional?
Even though the same employment issues can arise when your home is a workplace, as they do in conventional businesses, sensitivity, flexibility, and open communication is important.
If you’d like to find out more from Karen, here are her contact details:
Website: https://www.kmhrsolutions.co.uk/contact-us
LinkedIn: nkedin.com/in/karen-mitchell-a618ba4b
About this podcast YOUR HOME. THEIR WORKPLACE.
Often as a result of a life changing event, many people unwittingly become employers of care staff in their homes. A loved one had an accident or incident that results in a brain injury or trauma, spinal injury or multiple complex disabilities that change their life, as well as all those around them - families, friends, work colleagues. Caregivers, support workers, rehabilitation assistants are employed to provide complex care, sometimes on a 24/7 basis. These people could be friends or relatives, or professional caregivers. Does this resonate with you? Are you placed in a position of being an employer or managing people in your home? Are you meeting your legal obligations to the people who have become employees? It can be extremely costly if an employer does not meet their employment obligations and an employee wishes to bring a claim to an employment tribunal.
Over many years Cecily Lalloo has provided HR support for families, case managers and deputies appointed by the Court of Protection and their teams. She has brought her experience to this unique sector and, as she retires from operational HR, she is an advocate for people who employ care staff in their homes and unwittingly become employers. She is the author or “Employing Care Staff in Your Home” where she shares tips and advice on HR best practice.
This podcast, YOUR HOME. THEIR WORKPLACE provides you with tips and advice from professionals, parent carers, and others who support the employment journey when your home is their workplace.
Cecily is happy to hear from you if you would like to guest on the podcast, if you have any feedback or suggestions for future topics. Her contact details are:
cecilylalloo.com