Is Your CRM Holding Back Your RIA’s Growth?
The RIA Tech Talk Podcast
RIA Tech Talk Podcast: Featuring Kent Tkach from Practify As your RIA grows, the limitations of traditional CRMs can become a major roadblock. In this episode of the RIA Tech Talk Podcast, we sit down with Kent from Practify to discuss why traditional CRMs may be falling short for RIAs that are scaling—and how a purpose-built solution can make all the difference. Key Takeaways from the Episode 1. The CRM Struggles That RIAs Face Many RIAs start with traditional CRMs like Redtail, Wealthbox, or Salesforce. While these solutions work well for basic client management, firms often hit...
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Macs for Financial Advisors: Can They Meet Your RIA’s Needs?
The RIA Tech Talk Podcast
In this episode of RIA Tech Talk, we tackle a question that’s been popping up more and more: Can an RIA run successfully on Macs? While many RIAs default to Windows for compatibility with financial software, there’s a growing interest in using Macs for their security features, user-friendly experience, and overall longevity. Here are the highlights of this podcast episode: 1. Why Some RIAs Hesitate to Use Macs Common concerns include compatibility with financial software and misconceptions about Macs’ security and functionality. 2. Productivity and Software Compatibility For many...
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Why Owning Your IT Hardware Could Save Your RIA Money
The RIA Tech Talk Podcast
In this episode, Todd Darroca and David Kakish explore the often-overlooked financial benefits of owning your IT hardware. Understanding the difference between owning and renting IT hardware can significantly impact your bottom line. Join us as we break down the pros and cons, help you avoid common pitfalls, and provide you with actionable insights on why owning your IT hardware could be the smartest move for your RIA. In this episode, we explore: The Concept of Hardware as a Service (HaaS) What is it, and why some IT providers promote it? The Real Cost and Downsides of Renting Hardware...
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Are You Starting a New RIA? What’s the Best Tech Stack for a Five-Person Team?
The RIA Tech Talk Podcast
In this episode of RIA Tech Talk, David and Todd are again joined by Christopher Johnson of TrigaByte Technologies, to discuss the ideal technology stack for new RIA firms with a small team. About the Guest: Christopher Johnson: Founder of Byte Technologies with over 30 years of experience in financial services, specializing in operations, technology, and compliance. He offers unique expertise in helping RIAs optimize their technology choices and implementation. Key Takeaways from Christopher: 1. Choosing the Right Platform: Microsoft vs. Google · ...
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What’s The Best CRM For Your RIA And Why with Special Guest Christopher Johnson
The RIA Tech Talk Podcast
In this episode of RIA Tech Talk, we welcome Christopher Johnson of TrigaByte Technologies to the show. He brings insights into CRM options for RIAs and answers some of our FAQs for each. We cover some of the top CRMs used by RIAs including: · · · · · · Christopher answers our top questions to help you make the best decision...
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Hybrid Work and RIAs: Choosing the Best Endpoint Protection Solutions
The RIA Tech Talk Podcast
In the latest episode of the RIA Tech Talk podcast, Todd and David talk about how more and more RIAs are embracing hybrid work and why endpoint protection is crucial. Whether your firm is fully remote, hybrid, or predominantly office-based, securing your workforce wherever they operate is essential. Hybrid work offers flexibility and employee benefits, but it also brings unique security challenges that firms must address. Importance of Endpoint Protection RIAs must prioritize endpoint protection to secure devices such as laptops, smartphones, and tablets used by employees working...
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Running Your Entire RIA Business on Microsoft 365: Eliminating Silos and Third-Party Tools
The RIA Tech Talk Podcast
In this episode of RIA Tech Talk, we talk about how most RIAs with between 5 and 25 employees are not fully utilizing their Microsoft 365 subscription. These firms are often paying for 3rd party tools that are not as good as those provided by Microsoft and, worse yet, work in silos. Tune in to hear how you can run your entire business on Microsoft: Maximizing Microsoft 365: Overcoming Underutilization There is a common issue among RIAs: the underutilization of Microsoft 365. Many RIAs continue to pay for third-party tools that offer similar or inferior capabilities to those included in...
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Turning IT Frustrations to Freedom: A Case Study with RIA Workspace
The RIA Tech Talk Podcast
In this episode of the RIA Tech Talk podcast, David and Todd discuss the challenges of a current RIA WorkSpace client who had similar IT issues to many RIAs out there. This company went from a frustrating, time-demanding experience with their previous IT provider, to a trouble free one with RIA WorkSpace. Background on the RIA · 13 employees all working remotely · Based in Dallas, TX with offices in San Diego, Minneapolis and Denver. · The 4 office locations were in shared...
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BYOD or Not? Evaluating The Options For Your RIA
The RIA Tech Talk Podcast
This episode of the RIA Tech Talk Podcast take a closer look at the confusion and best practices around Bring Your Own Device (BYOD) and what works best for RIA firms. In this episode, we cover: Smart phones and handheld devices It’s pretty standard for RIAs to use personal smartphones. We can create a separate and secure “container” for work applications on that device so work-related activities are secured. This is most common with email, but it is also done for other work applications. Desktop or laptops (Windows or Mac) It’s very rare that employees...
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Remote vs. Onsite IT Support: Making the Right Choice for Your RIA
The RIA Tech Talk Podcast
In this episode of the RIA Tech Talk Podcast, we answer some of the questions we get from RIAs about the need for onsite IT support. The answers we give are for RIAs with between 5 and 25 employees. These are the firms we work with most often and for smaller or very large firms, the answers might be different. Here are the questions we answer in this podcast. 1. Does my RIA need on-site support? 2. Does on-site support offer something that remote support can’t? 3. ...
info_outlineRIA Tech Talk Podcast: Featuring Kent Tkach from Practify
As your RIA grows, the limitations of traditional CRMs can become a major roadblock. In this episode of the RIA Tech Talk Podcast, we sit down with Kent Tkach from Practify to discuss why traditional CRMs may be falling short for RIAs that are scaling—and how a purpose-built solution can make all the difference.
Key Takeaways from the Episode
1. The CRM Struggles That RIAs Face
Many RIAs start with traditional CRMs like Redtail, Wealthbox, or Salesforce. While these solutions work well for basic client management, firms often hit roadblocks as they scale. Customization becomes costly, workflows get cumbersome, and firms find themselves needing external consultants to make their CRM work for them.
2. Why Practify is Different
Practify is designed specifically for RIAs and wealth management firms, addressing the common pain points of scalability and customization. Unlike traditional CRMs that require heavy customization or external overlays, Practify is a fully built platform designed for RIAs from the start.
3. When to Consider Switching
If your firm is hiring external Salesforce consultants, struggling with disjointed workflows, or using multiple spreadsheets to track key processes, it may be time to evaluate a CRM that scales with you—without the ongoing maintenance headaches.
4. Practify’s Approach to CRM & Workflow Management
· Prebuilt Workflows & Reporting: Many firms find they can get started without additional customization.
· True CRM, Not Just an Overlay: Unlike Salesforce overlays, Practify replaces Salesforce while still leveraging its powerful infrastructure.
· Dedicated Support & Training: Practify provides in-house technology consultants to assist with onboarding and customization—so firms aren’t left figuring it out alone.
5. The Hidden Costs of Customizing Salesforce
Many RIAs underestimate the ongoing costs of maintaining a highly customized Salesforce CRM. Licensing costs are just the beginning—keeping the system functional often requires ongoing consultant fees and technical support. Practify eliminates this complexity by providing a tailored, all-in-one platform.
Who Should Consider Practify?
Practify is ideal for RIAs that are:
· Growing beyond 10+ employees
· Looking to streamline operations with automation
· Frustrated with CRM limitations and costly customizations
· Seeking a platform that provides ongoing support, rather than just software
Want to see how Practify can support your RIA’s growth? Reach out to Kent for a consultation:
Website: www.practify.com