Ep. 30 ‘Widgets’, ‘black boxes’ and ‘bionics’: operations at Veriff
Release Date: 07/25/2024
Ep. 53 Banishing chargeback fraud at a leading global marketplace
Veriff Voices
In this episode of Veriff Voices, we dive into the world of eCommerce and digital identity with Tatiana Ivanova, Business Manager at A1 SolarStore. Discover the challenges and innovations in the solar marketplace, the importance of identity verification, and how A1 SolarStore is navigating fraud prevention while expanding into new markets. Tune in for an insightful conversation on building trust and ensuring security in the digital age. [02:34] Exploring the solar marketplace with A1 SolarStore [04:48] Trends and challenges in the solar industry [06:37] Identity verification...
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Ep. 52 The human element of digital transformation
Veriff Voices
In this episode of Veriff Voices, Chris Hooper and Dr. Leda Glyptis discuss the complexities of digital transformation in financial services, emphasizing the importance of people and processes over technology. We explore the critical role of digital identity in transformation projects, the regulatory landscape's influence on innovation, and the balance between customer experience and security. The conversation also addresses the challenges posed by legacy systems and offers practical advice for leaders in the industry, as well as Dr. Glyptis' vision for the future of digital identity and its...
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Ep. 51 The shifting fraud landscape: how online fraud tactics are evolving
Veriff Voices
In this episode, we’re joined by Chris Skinner, a world-renowned expert and thought leader in the subject of online fraud. We explore how fraud tactics are evolving, the impact of fraud on key industries like financial services and ecommerce marketplaces, and what businesses can do to keep themselves and their customers safe. One key theme in this discussion is that of digtal identity - and how businesses validate and authenticate the identity of customers is the key to stopping online fraud in its tracks. Chapters 00:00 Introduction to Fraud and AI in Financial Services 02:50 Current State...
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Ep. 50 Cyber resilience or bust: 4 urgent priorities for fraud leaders in 2025
Veriff Voices
In this episode, we’re joined by global FinTech influencer Dr. Ruth Wandhöfer to explore the intersection of AI, compliance, cybercrime, and digital regulation. From the rise of machine-to-machine threats to the urgency behind DORA and data sharing, Ruth unpacks why cyber resilience is no longer optional and what organizations must do today to futureproof tomorrow. 03:50 Understanding RegTech and AI's Role 06:45 Challenges in Integrating AI in Fraud Prevention 09:15 Balancing Fraud Detection and Compliance 12:30 The Importance of Cyber Resilience and DORA 17:22 Navigating Regulatory...
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Ep. 49 Powering a global gambling operator’s Latin American expansion
Veriff Voices
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Ep. 48 Helping a neobank go from conception to launch in under a year
Veriff Voices
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Ep. 47 Why the AML system is failing and what needs to change
Veriff Voices
In this episode of Veriff Voices, we sat down with , Co-founder of Vortex Risk and a longtime voice in economic crime prevention. But this wasn’t your standard AML conversation. It offered a sharp, unflinching examination of the gap between regulation and real-world outcomes—highlighting why, despite decades of policy efforts, we continue to struggle in making meaningful progress against financially driven crimes like human smuggling, drug trafficking, corruption, fraud, and more. [00:17] Introduction [05:34] Evolution of AML regulations [13:20] Policing challenges [20:08] Debanking and...
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Ep. 46 Deepfake fraud and HR: the invisible heist reshaping cybersecurity
Veriff Voices
Most businesses are aware of the importance of knowing your customer, but what about knowing your employees? Aarti Samani, founder of deepfake fraud prevention consulting firm Shreem Growth Partners, explains what fake worker scams are – and offers some tips on how to defend your organization against them. [00:17] Introduction to deepfake fraud [03:14] Understanding the threat level [06:12] Real-world examples of deepfake fraud [09:09] Targeting businesses: the fake worker scam [12:12] Fraud tactics in B2B enterprises [14:56] The importance of verifying authenticity [18:03] Identifying...
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Ep. 45 Helping a music distribution pioneer return trust to the music business
Veriff Voices
With AI-generated songs and streaming scams on the rise, music distributors face mounting pressure to verify real artists. EMD Co-Founder and President David-Olivier St-Pierre Garcia joins Veriff Voices to discuss how Veriff is helping EMD fight fraud, protect artists, and restore trust in the music industry. [00:17] Introduction [02:17] EMD’s value proposition: what sets you apart? [04:05] Fraud in the music industry: how big is the problem? [05:57] Who’s responsible: platforms or distributors? [07:43] Impact on artists and others affected [09:02] Why is the music industry so vulnerable?...
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Ep. 44 Helping a pioneering start-up simplify cross-border digital notarization
Veriff Voices
As a cutting-edge startup revolutionizing secure online document notarization, Legitify needed to stay laser-focused on its core mission. However, ensuring the reliable verification of individuals' identities was a crucial part of the process. That’s where Veriff stepped in. In this episode, we sit down with Aida Lutaj, Co-Founder & CEO of Legitify, to explore how Veriff is empowering this pioneering startup to streamline cross-border digital notarization with confidence and ease. [00:17] Introduction to Aida and digital notarization [02:43] The inception of Legitify [05:53]...
info_outlineVeriff’s SVP of Operations Mike O’Callaghan has spent decades scaling operations in global tech firms including Skype, eBay, Microsoft, Amazon and Expedia. We talked to him about why running operations at Veriff is his latest opportunity to ‘make a dent in the universe’.
[00:29] Introduction
[03:18] Key learnings from 30 years of working in operations
[07:09] The importance of both AI and the human element in identity verification (IDV)
[09:25] The role of operations at Veriff
[12:45] What we're seeing in the customer verification market
[15:25] Treating Veriff customers as unique while ensuring an equal level of service for all
[18:53] Understanding new customer’s requirements and delivering on them effectively
[22:41] The unique customizability of Veriff’s IDV solution
[27:14] How Veriff works with customers to move from proof of concept to full-scale services
[30:33] A mission to make the internet a safer place
[32:27] Trends to look out for in IDV in 2024
[37:06] Key takeaways for prospective customers
Read more about this conversation, here: https://bit.ly/43IiUTG.