Simplifying Practice Management: Understanding Your Why with Kiera Dent
Release Date: 12/04/2024
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info_outlineA conversation with Kiera Dent - Founder and CEO of The Dental A-Team
🎙️ Episode Summary
Join hosts Dr. Mustafa Shah-Khan and Dr. Richard Offutt as they interview Kiera Dent, founder and CEO of The Dental A-Team. In this engaging discussion, Kiera shares insights from her journey from the "2AM Crazy Lady" to becoming a leading dental consultant, offering practical strategies for practice growth, team development, and work-life balance. Learn how simple, consistent actions can transform your practice while maintaining personal fulfillment.
👤 Featured Guest
Kiera Dent
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Founder and CEO of The Dental A-Team
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National dental consulting firm leader
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Host of The Dental A-Team Podcast
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Expert in practice growth and team development
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Advocate for work-life balance in dentistry
⏱️ Key Timestamps
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00:00 - Introduction and welcome
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01:15 - Current initiatives at The Dental A-Team
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04:58 - The "2AM Crazy Lady" story and lessons learned
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09:15 - Discussion of life passion vs. dental platform
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14:27 - Team development and handling staff challenges
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20:08 - Building effective mastermind groups
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23:31 - Evolution of business vision
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37:43 - When to seek consulting help
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40:54 - Implementation of NDTR system
🎯 Key Takeaways
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Simple Solutions Work Best
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Focus on basic systems like morning huddles
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Implement NDTR (Next visit, Date, Time, Recare)
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Track key performance indicators
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Maintain consistency in execution
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Work-Life Balance
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Success without fulfillment is failure
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Regular breaks increase productivity
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Quarterly time off benefits practice growth
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Focus on personal development alongside practice growth
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Team Development
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Standards matter more than staff shortages
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Rise up or rise out philosophy
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Importance of cultural alignment
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Investment in leadership development
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Practice Growth Stages
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Under $1.5M: Focus on basic systems
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$2M-10M: Leadership development crucial
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$10M+: Emphasis on consistent training
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Different solutions for different practice sizes
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💡 Practical Implementation Tips
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NDTR System
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Next visit scheduling
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Specific date and time
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Treatment plan clarity
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Recare appointment confirmation
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Morning Huddle Excellence
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Review daily opportunities
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Set clear goals
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Team communication
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Track progress
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Team Development
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Clear performance standards
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Regular training
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Leadership development
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Cultural alignment
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📊 Practice Management Insights
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Signs You Need Consulting
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Cash flow challenges
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Team morale issues
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Growth plateaus
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Leadership gaps
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System inefficiencies
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Success Indicators
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Consistent systems
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Team buy-in
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Clear communication
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Balanced lifestyle
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Sustainable growth
🌟 Motivation for Change
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Pain-Driven Changes
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Financial struggles
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Team conflicts
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Work-life imbalance
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System breakdowns
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Growth-Driven Changes
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Optimization goals
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Expansion plans
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Leadership development
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System refinement
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📱 Connect With Kiera Dent
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The Dental A-Team Consulting
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Think Tank Tuesday Mastermind
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In-person events starting 2025
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Business and leadership development programs
📱Learn More
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Join: Simplify Dentistry Facebook community
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Register: simplifydds.com for future episodes
Topics: dental consulting, practice management, team development, dental systems, practice growth, work-life balance, dental leadership, morning huddle, case acceptance, dental business growth