Duolingo's Winning Data Strategy with Bilal Zia, Head of Data Science and Analytics
Release Date: 06/18/2025
Hands-on Leadership: Closing Process Gaps and Iterating AI Strategy
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How can leaders make better data-driven decisions? shares some of her recent reflections on leadership, from improving workflows within the organization to navigating AI. She talks about how leaders can stay hands-on, spot problems before they turn into bigger issues that impact the business, and earn their team’s trust. In this episode, you’ll learn: The questions leaders need to ask to identify problems in the organization Tips for democratizing decision-making How a personal philosophy around AI leads to more confident decisions Things to listen for: (00:00)...
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"Slow is smooth, smooth is fast." This saying rings true when it comes to AI adoption in today’s fast-paced world. While everyone seems to be rushing toward the next big AI breakthrough, the reality is that hasty decisions often lead to costly mistakes. In this episode of Data-Driven Leadership, sits down with , global head of AI and data governance at a Fortune 500 company to discuss how leaders can adopt AI thoughtfully and sustainably. Patrick shares his expertise on balancing rapid innovation with long-term success, the critical role of AI governance, and how organizations can avoid...
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2025 was a breakthrough year for AI adoption, with new tools enabling seamless integration between business and technical teams. Organizations leveraged AI to improve operations, enhance decision-making, and unlock growth opportunities, though not without challenges. In this episode, sits down with , Senior Vice President of Professional Services at , to reflect on the key lessons from 2025. They discuss the successes and hurdles organizations encountered in their AI journeys and share actionable insights for leaders heading into 2026. Michael also offers his predictions for 2026 and how...
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The Untapped Power of Predictive Analytics in Hospitals
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With the right data foundation, hospitals can better support medical staff and improve patient outcomes. , commercial health strategy lead at , joins to discuss how data-driven insights are transforming hospital efficiency. Tony shares his experiences from overseeing information systems at IU Health. He also highlights the critical role of predictive analytics in improving patient flow and streamlining daily operations. In this episode, you’ll learn: How predictive models can improve staffing and resource allocation The challenges of managing complex healthcare data How hospitals can...
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Insights From Our Latest Episodes: The Link Between Mission, People, and Data Decisions
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What can we learn from the leaders shaping the future of tech, health care, and cybersecurity? In this solo episode, reflects on recent conversations with industry leaders across various fields. Each discussion reveals how mission, people, and structure drive key leadership decisions and strategies. Jess invites listeners to pause and consider their own leadership: How clear is your mission? What support do your teams need? And do your systems align with the way you want to work? In this episode, you will learn: Why a clear mission makes data easier to work with The way you support...
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In today’s fast-paced world, organizations can’t rely on static, long-term plans. Strategies must continuously evolve to stay relevant. In this episode, EVP of Professional Services shares his insights on leading through rapid change. He discusses how to maintain organizational health, align culture with strategy, and foster clarity and accountability across teams. Mike also offers advice on balancing priorities and keeping teams focused, no matter the challenges. In this episode, you’ll learn: How to assess the health of an organization Ways to strengthen culture through clarity...
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Building a Strong Data Foundation in an AI World
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REPLAY: Driving ROI through Collaborative Organizational Change Management
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The Value of Project Managers with Not the Worst PM’s Kelly Vega
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From TikTok skits to tech leadership, shows why project managers are more than task trackers. As program director at and the creator of , Kelly has built a following by turning the chaos of project management into relatable, entertaining content. In this episode of Data-Driven Leadership, she joins to share what she’s learned leading complex digital projects and building PM teams across industries. Kelly reflects on her path into the profession, how humor on social media has helped her spotlight the realities of the job, and what separates transactional PMs from effective PMs. She also...
info_outlineMost people know Duolingo as the fun language app with the green owl, but behind the scenes, it’s a data science team using AI and analytics to transform how we learn.
In this episode, Jess Carter sits down with Bilal Zia, head of data science and analytics at Duolingo, to discuss what it takes to lead with data within one of the world’s most popular edtech platforms.
Bilal shares how his team builds trust through accurate forecasting and why embedding data scientists into cross-functional teams has changed how Duolingo operates. Drawing on his past roles at the World Bank and Amazon, he reflects on the mindset shift required to move fast without sacrificing rigor and how AI helps them achieve new possibilities while maintaining a focus on the human experience at the heart of learning.
In this episode, you will learn:
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How to structure data teams to increase influence
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Why fast-growing companies need different data strategies
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How to build trust through data accuracy
Things to listen for:
(00:00) Introduction to the episode with Bilal Zia
(02:58) Why intrinsic motivation guided Bilal’s career
(06:12) How Bilal turned a struggling data team into a high-performing one
(08:15) Adapting data strategy to the S-curve model
(11:39) The moment Bilal’s team earned leadership’s trust with a single forecast
(16:57) What happens when data scientists are treated like product leaders
(20:21) Tracking fluency and learner progress in the app
(27:40) A look at the AI tools helping Duolingo move faster without losing control