How The Power of AI Can Transform the Way You Lead with Jacqueline Carter
Your Working Life with Caroline Dowd-Higgins
Release Date: 04/12/2025
Your Working Life with Caroline Dowd-Higgins
Abby Davisson episode: Quickening by malictusmusic (source: Free Music Archive) (CC BY) Abby Davisson is an author, speaker, and award-winning leader obsessed with holistic decision-making (the kind that takes multiple bottom lines into account). After spending two decades making change from within existing organizations, she launched her own, focused on helping leaders make smart choices for lasting success in work and life. The book she co-wrote with Stanford Professor and labor economist Myra Strober, Money and Love: An Intelligent Roadmap for Life's Biggest Decisions,...
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Distances by Beat Mekanik, via Free Music Archive (CC BY) Wes Adams is the CEO of SV Consulting Group. He partners with Fortune 500s and scaling companies to develop high-impact leaders and design operating structures that support high performing teams. He is also a positive psychology researcher at the University of Pennsylvania where he studies the leadership practices and organizational structures that help employees thrive. He lives in Atlanta, GA. Tamara Myles is a speaker, author, professor, and entrepreneur specializing in the science...
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Karen Freeman is Chief Product Officer at DCM Insights and one of the authors of the Activator research published in Harvard Business Review, titled "What Today's Rainmakers Do Differently." That article was named one of HBR’s top 10 reads of 2025. At DCMi, she is one of the global faculty and responsible for the company’s training products and diagnostics. She has delivered the Activator research and training programs across the globe to clients in the legal, consulting, accounting, and talent advisory sectors. Before joining DCMi, Karen was head of digital...
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Mark Fava episode: Liberosis (Instrumental) by Nihilore, via Free Music Archive (CC BY) Mark C. Fava is an author, retired Navy officer, and an aviation lawyer. He currently works as a Vice president at The Boeing Company. Fava flew as a Naval Flight Officer and Mission Commander in the P-3 Orion, accumulating more than 3,000 flight hours, tracking Soviet submarines during the Cold War. He retired in 2015 from the Navy Reserve as a Captain. He has led a national aviation law practice at a major law firm. From 2001 to 2004, he worked as the Chief...
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Kweilin Ellingrud episode: Glass Structures by Unheard Music Concepts, via Free Music Archive (CC BY) Kweilin Ellingrud is McKinsey's Chief Diversity Officer and a director of the McKinsey Global Institute, based in Minneapolis. As a senior partner at McKinsey, she has led research on the topics of gender equality, racial equity, generative AI, the future of work, and global competitiveness. She also serves clients in financial services across strategy and operational transformations. She is the co-author of with fellow McKinsey senior partners...
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Steve is a visual artist whose work has been displayed in numerous galleries, juried exhibitions, and prestigious corporate art spaces. He’s planning on transitioning to full-time artist from managing the creative side of a web design firm he founded 25 years ago. Previously, Steve had engaged in numerous careers: media training, tech journalism, book writing (he penned more than 50 solo titles and collaborations, including a million-copy, bestselling parenting book). He was also the founder of a successful ad agency and founder of numerous ill-conceived small businesses that failed...
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Anjali Sharma The music used in this episode is Upstream Color by Mark Wilson X Source: Free Music Archive (CC BY) Website: Anjali Sharma is the founder of Narrative: The Business of Stories and is one of the most sought-after keynote speakers trusted by international brands seeking guidance on finding, developing, and using their stories to make a dynamic change happen. Sharma works with private and government organizations to determine what their individual and unique business challenges are, and by incorporating story skills, she crafts individualized...
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Website: BERNADETTE JOY isn’t just another financial expert—she is a passionate advocate for financial literacy and empowerment and a sought-after financial coach and speaker. Having paid off $300,000 in debt by age 37 she is a living testament to the power of smart money habits having achieved a net worth of $1 million in her 30s as a first-generation Filipina-American. Bernadette’s story is proof that anyone can take control of their finances and thrive. Since launching Crush Your Money Goals® in 2020, she has impacted thousands of people nationwide, offering...
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Jacqueline Carter is an international partner and leads Potential Project in North America. She has worked across industries with top companies including Cisco, Disney, Accenture, Kimberly-Clark, and Royal Bank of Canada to navigate the challenges of leadership and successfully implement complex changes for large organizations. She is the coauthor, with Rasmus Hougaard, of Compassionate Leadership and The Mind of the Leader. Book: More Human: How the Power of AI Can Transform the Way You Lead by Jacqueline Carter and Rasmus Hougaard (NOTE: co-author) AI has...
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Melody Wilding: The music used in this episode is Simulator by Scanglobe Source: Free Music Archive (CC BY-NC-SA) By An indispensable guide to navigating power dynamics, building effective relationships with higher-ups, and earning more authority, freedom, and confidence at work—from one of today’s “most innovative career coaches” (Insider). Do you feel vulnerable to the whims of your boss, peers, or internal politics, pushing through each day with a nagging undercurrent of anxiety? Maybe you’re micromanaged, interrupted in meetings,...
info_outlineJacqueline Carter is an international partner and leads Potential Project in North America. She has worked across industries with top companies including Cisco, Disney, Accenture, Kimberly-Clark, and Royal Bank of Canada to navigate the challenges of leadership and successfully implement complex changes for large organizations. She is the coauthor, with Rasmus Hougaard, of Compassionate Leadership and The Mind of the Leader.
Book: More Human: How the Power of AI Can Transform the Way You Lead
by Jacqueline Carter and Rasmus Hougaard (NOTE: co-author)
AI has the potential to transform leadership and business—or to lead us toward an automated and uninspiring work experience. Which will it be?
Humans have always been good at inventing tools that change the way we live and work, but not always good at adapting to those changes. The internet has given us instant access to gigabytes of data and yet has made us more distracted. Social media has enabled constant connection to our networks and yet it can also alienate or isolate us. What impact will the phenomenal growth of AI ultimately have on our life and work?
So far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanity in our work lives. But as founder and managing partner of Potential Project Rasmus Hougaard and senior partner Jacqueline Carter show in this essential book, that's a very limited perspective, leaving out a crucial point: AI has the power to transform leadership for the better. The key is in how leaders use it.
The authors conducted in-depth interviews with more than a hundred CEOs and executives across a range of industries, met with top AI experts, and completed 360-degree surveys of scores of leaders and employees worldwide. They found that by thoughtfully delegating tasks to AI and using it to augment skills and behaviors, leaders can unlock a truly human experience of work while enhancing organizational performance.
The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can strengthen the core qualities of human-centered leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organizations become more human.
With deep insight and rigorous research, More Human will help leaders navigate our AI-enabled future.
>>> Article in Harvard Business Review: “The Best Leaders Can’t Be Replaced by AI”
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