How The Power of AI Can Transform the Way You Lead with Jacqueline Carter
Your Working Life with Caroline Dowd-Higgins
Release Date: 04/12/2025
Your Working Life with Caroline Dowd-Higgins
After receiving harsh feedback about her lack of self-awareness despite strong business results, embarked on a deep exploration of leadership through philosophy, psychology, and management studies. She ultimately developing her MYLO (Manage Yourself to Lead Others) approach for other leaders, which led to her writing her new book, Manage Yourself to Lead Others: Why Great Leadership Begins with Self-Understanding. Caroline and Margaret talk about the practical steps for identifying the leader you want to become, managing emotions and difficult situations, navigating...
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In this episode, Caroline talks to , a diversity practitioner and human resources expert about how to promote workplace diversity amid current DEI backlash. Jenn has worked with organizations like Gap Inc., Red Bull, Harvard, and the US Chamber of Commerce. Rather than offering generic advice, she provides actionable insights for combating hidden biases at every stage of the talent lifecycle—from finding and attracting candidates to engaging and developing employees. Her new book, The Equity Edge: How Addressing Bias in Recruiting and Retention Drives Success, serves as both a strategic...
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, a clinical professor at Dartmouth's Tuck School of Business, joins Caroline to talk about eleven pivotal innovations that changed business and the human experience. From gunpowder, to the printing press, to Julia Child's cookbook and now generative AI, Scott tells the stories of how these innovations changed the world. Rather than simply celebrating these inventions, Anthony reveals the underlying patterns of how disruption actually occurs and spreads through society. More from Dr. Scott Anthony: Book: More from Caroline Dowd-Higgins: ! . .
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Caroline sits down with , an organizational psychologist and executive coach, to talk about how women should reconsider everything they think they know about power in the workplace. Josephine is the author of the new book Rising to Feminine Power: The Lasso of Truth, which talks about how current power structures aren't working and how women especially can bring a new kind of leadership to the workplace. Josephine talks about the science behind feminine power and how we uncover the hidden barriers that may be holding you back from stepping into your authentic power. ...
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On this episode, Caroline talks with , a management consultant with over 25 years of experience in employee well-being. She's the founder of , an award-winning consultancy that helps companies manage workplace pressure to facilitate growth and development. Her new book, , addresses the persistent problem of workplace well-being despite widespread support systems. The book tackles the harsh reality that employees often fear speaking up about workplace pressure due to concerns about consequences, creating a culture sustained by fear rather than openness.
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This week, Caroline talks to Juliet Schor about the case for the four day work week. , and has gained widespread recognition through national media appearances and her viral 2022 TED Talk "," which has been viewed over three million times. Caroline talks to Juliet about her latest book, , which is the first large-scale study of the four-day work week based on her four decades of work research. The book demonstrates how companies like Kickstarter, Bolt, and Basecamp have successfully eliminated the fifth workday while maintaining productivity and dramatically improving employee well-being,...
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On this episdoe of Your Working Life, Caroline talks to , an award-winning business professor and management consultant at The University of Texas at Austin's McCombs School of Business. Andrew specializes in virtual communication and workplace technology, and wrote a new book called "PING: The Secrets of Successful Virtual Communication". He and Caroline talk abbout his actionable framework for mastering modern workplace interactions across all communication platforms. Social Media/Links: Read ' Music credits for this episode: Week Thirteen by Ben von Wildenhause, Free...
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is an award-winning professor at Cornell University and an expert in organizational psychology. She leads groundbreaking research on influence, authority, compliance, and defiance. A trained physician, she practiced medicine in the United Kingdom and worked as a management consultant for the pharmaceutical industry. She currently teaches executives, leaders, and students in healthcare and business. Dr. Sah is a sought-after international speaker and consultant, advisor to government agencies, and former Commissioner of the National Commission on Forensic Science. Her multidisciplinary...
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produced programmes for the BBC for 13 years. She then moved to the US where she spearheaded multimedia productions for Intuit, The Learning Company and Standard&Poors. She was Chief Executive of InfoMation Corporation, ZineZone Corporation and then iCast Corporation, was named one of the “Top 25” by Streaming Media magazine and one of the “Top 100 Media Executives” by The Hollywood Reporter. The author of six books, Margaret’s third book, Willful Blindness: Why We Ignore the Obvious at our Peril was named one of the most important business books of the decade by the...
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is a national thought leader and visionary on building human-centered workplace cultures at the intersection of diversity, flexibility, and well-being. As the Founder & CEO of the , Manar is on a mission to empower organizations to unlock their full potential by creating inclusive environments, implementing effective flexible work strategies, and prioritizing holistic employee well-being. A sought-after speaker, author, and trusted advisor, Manar brings a wealth of expertise from her background as an employment litigator and adjunct faculty member at Georgetown University. She is the...
info_outlineJacqueline Carter is an international partner and leads Potential Project in North America. She has worked across industries with top companies including Cisco, Disney, Accenture, Kimberly-Clark, and Royal Bank of Canada to navigate the challenges of leadership and successfully implement complex changes for large organizations. She is the coauthor, with Rasmus Hougaard, of Compassionate Leadership and The Mind of the Leader.
Book: More Human: How the Power of AI Can Transform the Way You Lead
by Jacqueline Carter and Rasmus Hougaard (NOTE: co-author)
AI has the potential to transform leadership and business—or to lead us toward an automated and uninspiring work experience. Which will it be?
Humans have always been good at inventing tools that change the way we live and work, but not always good at adapting to those changes. The internet has given us instant access to gigabytes of data and yet has made us more distracted. Social media has enabled constant connection to our networks and yet it can also alienate or isolate us. What impact will the phenomenal growth of AI ultimately have on our life and work?
So far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanity in our work lives. But as founder and managing partner of Potential Project Rasmus Hougaard and senior partner Jacqueline Carter show in this essential book, that's a very limited perspective, leaving out a crucial point: AI has the power to transform leadership for the better. The key is in how leaders use it.
The authors conducted in-depth interviews with more than a hundred CEOs and executives across a range of industries, met with top AI experts, and completed 360-degree surveys of scores of leaders and employees worldwide. They found that by thoughtfully delegating tasks to AI and using it to augment skills and behaviors, leaders can unlock a truly human experience of work while enhancing organizational performance.
The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can strengthen the core qualities of human-centered leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organizations become more human.
With deep insight and rigorous research, More Human will help leaders navigate our AI-enabled future.
>>> Article in Harvard Business Review: “The Best Leaders Can’t Be Replaced by AI”
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