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Voices of Trust, Not Fraud

ABA Partner Network Podcast

Release Date: 09/23/2025

Ask Kaia & the State of Regulatory Compliance show art Ask Kaia & the State of Regulatory Compliance

ABA Partner Network Podcast

Using anonymized data from thousands of compliance questions asked by bankers over the past 90 days, 360factors CEO Carl McCauley reveals the top regulatory topics keeping banks busy, where confusion persists, and what it tells us about the state of compliance in 2026. A data-driven look at what's actually happening on the ground. Speakers: Carl L. McCauley, CEO, 360factors  Tim Pannell, VP, Partner Network, ABA

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The People Problem: The Hardest Part of Data Transformation show art The People Problem: The Hardest Part of Data Transformation

ABA Partner Network Podcast

Banks have invested heavily in data and technology, yet many still struggle to turn insights into action. In this episode, we explore why the biggest obstacle to data transformation isn’t the platform — it’s the people. From siloed teams and low data literacy to insights that arrive too late to matter, we break down the human and cultural barriers that prevent data from driving real decisions. Learn how leading institutions embed trusted, accessible insights into daily workflows — and why putting people at the center is the key to unlocking data’s true value. Speakers: Kim Snyder,...

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Making Vertical LLMs More Accurate, Auditable, and Defensible show art Making Vertical LLMs More Accurate, Auditable, and Defensible

ABA Partner Network Podcast

As financial institutions pursue the promise of generative AI to streamline compliance, enhance reporting, and improve operational efficiency, one challenge consistently emerges: trust. A curated content strategy changes the equation. By limiting an LLM’s training and retrieval functions to a validated, domain-specific corpus including federal and state regulations, supervisory guidance, internal policy documents, and examiner manuals, financial institutions can significantly improve the accuracy, traceability, and auditability of AI-generated outputs. Speakers: Todd Cooper, CEO, NuComply...

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Change Without Chaos: Why Banks Should Rethink “Safe” Tech show art Change Without Chaos: Why Banks Should Rethink “Safe” Tech

ABA Partner Network Podcast

SignWell Chief Business Officer Bader Hamdan  unpacks a quiet truth in banking tech: sometimes the tools that feel “safe” are actually holding your institution back. From inflated renewal costs with legacy vendors to complex workflows that frustrate teams, Sam shares how the idea of software safety has been warped by brand recognition and inertia.     He offers a practical lens for tech change, focusing on what actually improves compliance, speed, and customer experience without triggering internal chaos. Featuring real examples from SignWell’s work with financial...

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2025 Debit Issuer Study: 20 Years of Growth, Transformation, and Opportunity show art 2025 Debit Issuer Study: 20 Years of Growth, Transformation, and Opportunity

ABA Partner Network Podcast

The 2025 PULSE Debit Issuer Study is the 20th edition of the annual report on debit use and issuer performance. Over the last two decades, the debit market has expanded as issuers adapted and evolved to meet consumer demands and regulatory requirements. Speakers: Steve Sievert, Vice President Debit Marketing, Discover Network Craig Driver, VP, ABA

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Cash in: Simplify deposits with Allpoint show art Cash in: Simplify deposits with Allpoint

ABA Partner Network Podcast

Discover how Allpoint’s cash deposit-enabled ATMs are transforming the way financial institutions serve their customers. In this episode, we explore the benefits of enabling deposit functionality—from expanding access and reducing branch dependency to enhancing customer convenience and operational efficiency. Tune in to learn why financial institutions should cash in on this opportunity. Speakers: Greg Donahue, Vice President, Solutions Management, NCR Atleos Craig Driver, VP, ABA

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Intelligent Origination: Reinventing Lending with AI show art Intelligent Origination: Reinventing Lending with AI

ABA Partner Network Podcast

Blend’s Intelligent Origination — an AI-powered orchestration layer embedded in Blend’s platform that reduces the cost of loan origination, improves speed and accuracy, and redefines how lenders and borrowers experience the lending process.

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Voices of Trust, Not Fraud show art Voices of Trust, Not Fraud

ABA Partner Network Podcast

Contact centers sit at the crossroads of trust and risk—where fraudsters often strike first. In this episode, we explore how banks can strengthen defenses with advanced detection signals, real-time risk scoring, and seamless authentication. Learn how you can safeguard customer trust while minimizing fraud losses. Speakers: Conor White, President, New Initiatives, Daon Jim Hitchcock, VP Fraud Mitigation, ABA

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Why Compliance Isn’t Optional: Inside SignWell’s 4th SOC 2 Type II Audit show art Why Compliance Isn’t Optional: Inside SignWell’s 4th SOC 2 Type II Audit

ABA Partner Network Podcast

SignWell’s CEO joins us to discuss why the company continues to invest in enterprise-grade security—even as a more affordable e-signature alternative. We unpack what SOC 2 Type II really means, why most providers skip it, and why compliance shouldn’t be reserved for big enterprise customers. Speakers: Sam Wehbe, CEO, SignWell  Lottie Watts, Sr. Director, ABA

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Managing SBA Loan Portfolios show art Managing SBA Loan Portfolios

ABA Partner Network Podcast

SBA lending doesn’t stop at closing. This podcast previews key considerations for servicing, monitoring, and maintaining SBA portfolios—with a look at what’s ahead in our ABA webinar on SBA loan servicing. Speakers: Chris McClinton, President, Lenders Cooperative Tim Pannell, VP , ABA

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More Episodes

Contact centers sit at the crossroads of trust and risk—where fraudsters often strike first. In this episode, we explore how banks can strengthen defenses with advanced detection signals, real-time risk scoring, and seamless authentication. Learn how you can safeguard customer trust while minimizing fraud losses.

Speakers:

  • Conor White, President, New Initiatives, Daon
  • Jim Hitchcock, VP Fraud Mitigation, ABA