ABA Partner Network Podcast
Cyber resilience is becoming a strategic priority for financial institutions as today’s threat landscape grows more sophisticated, with disruptions carrying greater operational consequences. Yet many banks still rely on cyber GRC processes that are manual, reactive, and difficult to scale. According to RegScale’s 2026 State of Continuous Controls Monitoring Report, only 25% of financial services organizations have adopted continuous controls monitoring, underscoring that many banks have yet to transition to an operating model capable of providing continuous visibility into the...
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Three quarters of American banks now have digital asset initiatives underway, but only 22% have programs live or scaling. Uphold's new research, developed in partnership with American Banker, shows where the gap sits: cybersecurity, risk management, and regulatory uncertainty. This conversation covers those barriers and the Move Onchain framework for getting past them. Speakers: Robin O'Connell, Chief Executive Officer, Enterprise, Uphold Craig Driver, VP, Partner Network, ABA
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As financial institutions look beyond lending for growth, which non-interest income strategies are actually delivering results? In this episode, we explore the revenue opportunities gaining traction in 2026 and into 2027, why consumer engagement is key to long-term success, and practical ways to grow share of wallet without sacrificing trust. Speakers: Ryan Taitt, Regional Vice President, Bank Channel, Franklin Madison Craig Driver, VP, Partner Network, ABA
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AI is already showing up across financial institutions through vendor platforms, employee experimentation, and embedded tools. As adoption grows, regulators expect banks to demonstrate clear governance, defined accountability, and effective oversight. This discussion explores a practical AI governance readiness checklist that banks can use to identify gaps, establish ownership, and build a governance framework that supports innovation while meeting regulatory expectations. Speakers: Jon Waldman, President, SBS CyberSecurity Tim Pannell, VP, Partner Network, ABA
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For many banks, their strategic priorities include enhancing their digital capabilities to improve the client experience and investing in advanced technologies like AI to improve automation and operational efficiencies. If there is one process within banks that has changed the least while everything around it has changed the most, it is audit confirmations. Over time, the process moved from stacks of paper and certified mail to email threads with PDFs attached, to today’s patchwork of portals and point solutions. On the surface, that looks like progress. In practice, most banks have simply...
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Financial institutions process thousands of document types every day, yet much of the critical data remains locked inside PDFs, scans, and forms. Learn how modern AI-powered document intelligence is helping banks automate data extraction, reduce manual review, accelerate decisions, and improve operational efficiency across onboarding, lending, compliance, and servicing workflows. Speakers: Ozan Bilgen, Founder & CEO, Base64.ai Lottie Watts, Senior Director, Content Strategy, Partner Network, ABA
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Artificial Intelligence is reshaping how banks operate and how consumers think, learn, and decide about their financial lives. Yet while institutions pour resources into AI-driven efficiency and personalization, the consumer mindset isn’t evolving at the same pace. This disconnect is now influencing trust, loyalty, and long-term growth potential. Speakers: Emily Reicke, Consultant, Rivel Banking Research Theresa Wendhausen, VP, Partner Network, ABA
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Audit fraud can expose financial institutions to significant financial, operational, and reputational risk. In this episode, we explore what audit fraud is, examine a real-world example, and discuss how the streamlined Confirmation platform helps you strengthen your fraud prevention processes and protect trust in your organization. Speakers: Melanie Dennis, Sales Executive, Thomson Reuters Confirmation Lottie Watts, Senior Director, Content Strategy, Partner Network, ABA
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AI is rapidly reshaping financial services — but where is it creating measurable impact today? In this conversation, FinAi News shares what banking, lending, payments and risk leaders are prioritizing; the AI use cases gaining traction, and how executive communities are helping financial institutions separate hype from real-world results. Speakers: Whitney McDonald, Editor, FinAi News, FinAi News Lottie Watts, Senior Director, Partner Network, Content Strategy, ABA
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Insurance programs often launch with high expectations—but many struggle to gain traction, generate engagement, or deliver meaningful revenue. So what separates the programs that stall from those that become valuable growth drivers? In this episode, we explore how leading banks are scaling insurance programs that deepen consumer relationships, support financial wellness, and create sustainable non-interest income. You'll learn the common pitfalls that limit adoption, the strategies high-performing institutions use to drive participation, and the practical steps banks can take to turn...
info_outlineContact centers sit at the crossroads of trust and risk—where fraudsters often strike first. In this episode, we explore how banks can strengthen defenses with advanced detection signals, real-time risk scoring, and seamless authentication. Learn how you can safeguard customer trust while minimizing fraud losses.
Speakers:
- Conor White, President, New Initiatives, Daon
- Jim Hitchcock, VP Fraud Mitigation, ABA