ABA Partner Network Podcast

This feed features audio from American Bankers Association conferences and other special featured content.

Texting Compliance 101 for Banks 08/18/2025

Texting Compliance 101 for Banks David Baxter, CEO of Solutions by Text, highlights how compliant texting improves payment timeliness, streamlines loan processes, and builds loyalty with Gen Z and millennial customers. Speakers: David Baxter, CEO of Solutions by Text Khalil Garriott, VP, ABA /episode/index/show/abaexperience/id/37864475

Why SBA Should Be Strategic 08/18/2025

Why SBA Should Be Strategic Community banks can’t afford to overlook SBA lending. In this podcast, we preview how institutions can strategically adopt SBA as a growth channel, and what to expect from our upcoming ABA webinar. Lenders Cooperative’s SBA Lender Service Provider (LSP) solution—which helps financial institutions strategically adopt and grow SBA lending programs through both expert staff and platform automation. Speakers: Chris McClinton, President, Lenders Cooperative Lottie Watts, Sr. Director, ABA /episode/index/show/abaexperience/id/37863040

Extending your bank's commercial cash deposit reach without the capital expense of a branch 08/12/2025

Extending your bank's commercial cash deposit reach without the capital expense of a branch Community and regional banks can extend their commercial servicing reach by leveraging Clip’s network of 7,600 commercial cash deposit locations. Commercial customers benefit from unmatched convenience and reduced costs through our innovative, digital-first experience. Speakers: Brian Bailey, President, Clip Craig Driver, VP, ABA /episode/index/show/abaexperience/id/37774790

Local Eyes on the Brand: How Banks Win Trust in New Markets with Rivel 07/24/2025

Local Eyes on the Brand: How Banks Win Trust in New Markets with Rivel Rivel Banking Research is here to share the latest insights from their nationwide consumer feedback about branding, perception, and, importantly, how your bank can stand out from the crowd when moving into new markets. Learn why it’s important to track your brand effectively and tailor it to new audiences. Rivel Banking Research conducts the world’s largest banking consumer survey, twice a year. Utilizing that data as a baseline – down to the zip code – we work with banks to understand their local opportunity among prospects, specific experiences, and product demands. For customer research and new markets, we offer a deeper dive through both digital and in-person focus groups. Speakers: Livia Chandler, Consultant, Rivel Banking Research Lottie Watts, Sr. Director, ABA /episode/index/show/abaexperience/id/37660890

Use AI in Compliance NOW 07/03/2025

Use AI in Compliance NOW AI has already helped compliance teams automate the drudgery, elevate junior team members’ capabilities and impact, reduce friction with marketing and revenue generating operational business units, instantly assess impact of regulatory change at a very granular level, better communicate up and down the organization, automatically revise policies, trainings, and more, and provide instant answers for even the most esoteric regulatory situation. It’s every compliance executive’s dream come true and the zenith of compliance technology made real by the new technological backbone of AI. Spend less with consultants and lawyers, achieve objectives and goals within budget, and reduce vendor spend with legacy content providers. Speakers: Todd Cooper, CEO & Co-founder, NuArca Labs Lottie Watts, Sr. Director, ABA /episode/index/show/abaexperience/id/37376565

Built for Banks, by a Bank: LendingClub’s Marketplace Model Advantage 06/23/2025

Built for Banks, by a Bank: LendingClub’s Marketplace Model Advantage How LendingClub Connects Banks to Consumer Credit and Understand LendingClub’s unique role in the market and why consumer credit belongs in modern bank portfolios. LendingClub is the leading digital marketplace bank in the U.S., connecting borrowers with investors since 2007. Speakers: Ari Schlusselberg, VP, FIG Partnerships and Sales - LendingClub Craig Driver, VP, ABA The information included in this podcast is historical, may include simulated or hypothetical scenarios, is for illustrative purposes only, and should not be relied on as an indicator of future results or utilized as the basis from which to make any investment decision. Investments are not deposits insured by the FDIC, may lose value over time and no return is guaranteed. No tax, legal, accounting or investment advice will be provided. This podcast does not constitute an offer to buy or sell, or the solicitation of an offer to buy or sell, any security. /episode/index/show/abaexperience/id/37213935

Disrupting Payments: How LocalPay Allows Banks to Increase Deposits and Revenue with a Pay-By-Bank Offering 06/16/2025

Disrupting Payments: How LocalPay Allows Banks to Increase Deposits and Revenue with a Pay-By-Bank Offering In this episode, the American Bankers Association talks with the team behind LocalPay, a patented Pay-by-Bank platform enabling consumers to pay merchants directly from their bank accounts—without cards or intermediaries. Learn how LocalPay is partnering with core banking providers like Jack Henry, Fiserv, and FIS to streamline merchant acceptance, reduce payment costs, and drive revenue and deposit growth for banks. Discover how real-time discounts, banking app integration, and a modern approach to merchant payments are reshaping the future of local commerce. Speakers Kent J Yan, Founder and CEO, LocalPay Lottie Watts, Sr. Director, ABA /episode/index/show/abaexperience/id/37024225

Instant Payments Drive Value Beyond Money Movement 05/30/2025

Instant Payments Drive Value Beyond Money Movement With more ways to move money than ever before, financial institutions are scrambling to implement the necessary infrastructure to allow their customers to make payments as quickly as possible, through various payment rails. To recap their investments on these projects, though, organizations should not only be thinking about the direct benefits of real-time money transfers, but where they can create additional value beyond the payment rails themselves. Speakers: Carlos Kazuo Missao, Global Head of Innovation Solutions, GFT Lottie Watts, Sr. Director, ABA /episode/index/show/abaexperience/id/36792130

How Banks Can Prepare for Crypto 05/12/2025

How Banks Can Prepare for Crypto The financial industry is evolving rapidly, and digital assets are a critical piece of the puzzle. From stablecoins to tokenized real-world assets like stocks and bonds, financial institutions must adapt now to stay competitive. This podcast explores the key trends, regulatory developments, and strategic steps banks can take to integrate digital assets into their operations. Speakers: Joanie Xie, Managing Director, North America, Ripple Craig Driver, Vice President, ABA /episode/index/show/abaexperience/id/36622275

Zeta Hits $2B: Next-Gen Card Tech Rise 04/01/2025

Zeta Hits $2B: Next-Gen Card Tech Rise Discover how Zeta, a next-gen banking technology provider, achieved a $2B valuation by supporting over 25 million accounts worldwide. Its omni-stack platform is helping issuers move away from siloed legacy technology to launch any banking asset or liability product on a single, unified solution. Speakers: Bhavin Turakhia, Founder, CEO, Zeta services Inc Craig Driver, Vice President, ABA /episode/index/show/abaexperience/id/35953855

Segmenting Your Business Customers in 2025 03/27/2025

Segmenting Your Business Customers in 2025 As institutions strive to grow deposits and commercial lending, identifying the right customer industries and markets for these products is more critical than ever. For example, businesses with excess inventory have different financial needs than those with surplus cash, and each requires tailored banking solutions. Bankers become advisors when they can confidently provide the right options for each scenario. Join IBISWorld to learn how Industry Research can help you develop targeted go-to-market strategies for your core products while uncovering new growth opportunities. Speakers: Jim Fuhrman, Senior Director of Client Services, IBISWorld Tim Pannell, Vice President, ABA /episode/index/show/abaexperience/id/35881665

A Banker's Guide to Automation 03/06/2025

A Banker's Guide to Automation Manual processes are time-consuming, prone to errors, highly inefficient and costly. As banks navigate an increasingly competitive landscape with evolving client expectations, efficiency isn’t just an advantage—it’s a necessity. Manual processes are no longer sustainable in the face of increasing demands for speed, accuracy and client satisfaction. Embracing automation is a foundational change banks must embrace to reduce risk, optimize efficiencies and provide an optimal customer experience. Speakers: Stephen Baker, CEO, Kinective Ryan Rasske, Senior Vice President, ABA /episode/index/show/abaexperience/id/35595525

Experian Verify Insights: Enhancing Efficiency and Savings for Banking Professionals 02/13/2025

Experian Verify Insights: Enhancing Efficiency and Savings for Banking Professionals Welcome to "Experian Verify Insights" podcast that takes you behind the scenes of Experian’s income and employment verification solution. In this podcast, we focus on the key features that make Experian Verify a game-changer for banks of all sizes whether you focus on mortgage loans, consumer loans or both. Learn how you can achieve significant cost savings by only paying for the data you need and discover the power of customizable filters that allow you to tailor the verification process to your specific requirements. We'll also dive into the benefits of real-time information, ensuring the highest accuracy of data for your income and employment verification needs. Speakers: Joy Mina, Product Director, Commercialization, Experian Gauri Sharma, Vice President, ABA /episode/index/show/abaexperience/id/35272390

Growing Successful Partnerships 02/05/2025

Growing Successful Partnerships Banks rely on partnerships for a wide variety of their business needs. Learn best practices for building lasting partnerships with bankers. /episode/index/show/abaexperience/id/35162330

What is a Core? 02/05/2025

What is a Core? Take a deep dive into what a core is and understand the key aspects of a bank’s relationship with its core provider. /episode/index/show/abaexperience/id/35162305

Redefining Fraud & Dispute Tech 01/21/2025

Redefining Fraud & Dispute Tech /episode/index/show/abaexperience/id/34944485

Innovation Advancing Inclusion with Alternative Data Scores 12/20/2024

Innovation Advancing Inclusion with Alternative Data Scores Introduced in 1989, the first broad-based consumer credit score, the FICO Score changed the lending landscape for good. Fast forward a few decades, what is often not discussed is how FICO is leading the charge in inclusion and shaping paths for lenders to provide consumers with financial opportunities. At FICO, we believe the path to empowering people and economies is through a focus on innovation that responsibly broadens access to credit. Find out more from Heather on further initiatives related to financial empowerment for lenders. Speakers: Heather Carey, Director, Client Services, FICO Lottie Watts, Senior Director, Partner Network, Content Strategy, American Bankers Association /episode/index/show/abaexperience/id/34654850

BioFlyte, Inc 12/17/2024

BioFlyte, Inc /episode/index/show/abaexperience/id/34488530

Unlock the Power of Unified Fraud and AML Protection with FRAML 12/17/2024

Unlock the Power of Unified Fraud and AML Protection with FRAML In today’s evolving financial landscape, the intersection of fraud and money laundering poses a significant threat to institutions of all sizes. The need for an integrated approach to combating these risks has never been greater. Join us for an in-depth exploration of FRAML (Fraud and Anti-Money Laundering), an innovative unified solution that enables institutions to efficiently detect, prevent, and manage both fraud and AML threats through a single platform. Speakers: Glenn Fratangelo, Director, Product Marketing, NICE Actimize Patrick Smith, SVP, Fraud Operations, ABA /episode/index/show/abaexperience/id/34480170

Check Fraud: Old Threads are Modern Trends 12/16/2024

Check Fraud: Old Threads are Modern Trends Check fraud losses are expected to hit $24 billion dollars by the end of 2024. With so many means of committing fraud it can be overwhelming, and you can often feel alone in that pursuit, but you are not. We’ll cover current trends and methods of committing check fraud, and what best practices and solutions you can be using today to combat them. Speakers: Glenn Fratangelo, Director, Product Marketing, NICE Actimize Patrick Smith, SVP, Fraud Operations, ABA /episode/index/show/abaexperience/id/34466305

Navigate Change and Stay Ahead of the Curve with FICO Score 10 T 12/10/2024

Navigate Change and Stay Ahead of the Curve with FICO Score 10 T Now that the Federal Housing Finance Agency (FHFA) has selected FICO® Score 10 T to be used by Fannie Mae and Freddie Mac, what opportunities and challenges await? Get a better handle on FICO’s newest and most predictive credit score, with information on what remains the same and what is different from the FICO Classic Score. From originations to portfolio management, learn more about what the FHFA rollout timeline means for your planning. Meet an early adopter community bank and learn how they decided on using the FICO Score 10 T, the latest and most powerful FICO Score ever. Speakers: Joe Marsocci, Sr. Director, Mortgage and Capital Markets, FICO Lottie Watts, Senior Director, Partner Network, Content Strategy, American Bankers Association /episode/index/show/abaexperience/id/34358635

Lumify360: Data Analytics for Banks 12/03/2024

Lumify360: Data Analytics for Banks In this episode, Carl McCauley, CEO of 360factors, introduces Lumify360 - an out-of-the-box data analytics platform that makes it easy for banks to leverage disparate data metrics and transform them into actionable business intelligence that supports strategic goals and business objectives. Learn how Lumify360 provides predictive data analytics in an easy-to-use and cost-effective solution and discover our Premier Partner benefits – exclusively for ABA members. Speakers: Carl L. McCauley, CEO, 360factors Craig Driver, VP, Partner Network, American Bankers Association /episode/index/show/abaexperience/id/34264715

Customer-Centric Banking: Enhancing Engagement through No-Code Platforms 10/25/2024

Customer-Centric Banking: Enhancing Engagement through No-Code Platforms In this episode, discover how Creatio’s no-code platform empowers banks to transform their customer engagement strategies. Learn how to deliver personalized experiences, streamline customer interactions, and drive customer loyalty through innovative solutions. Speakers: Jason Miller, No-Code Evangelist & Principal Consultant, Creatio Ryan Rasske SVP, Risk & Customer Markets, Risk & Compliance, American Bankers Association /episode/index/show/abaexperience/id/33614487

Customer Retention 10/06/2024

Customer Retention Rivel Banking Research is here to share the latest insights from their nationwide customer interviews about the importance of understanding customer loyalty through experiences, growing share of wallet, and accessibility to accounts. Learn the key factors among 280,000 interviews that are associated with long-term loyalty, including at your competitors, and why you need to be checking in on your customers regularly. Speakers: Dailey Betz, Director of Growth, Rivel Sam Lisker, EVP, Business Intelligence, Innovation & Finance, ABA /episode/index/show/abaexperience/id/33343537

What’s Your Story? Stand Out in The Crowd 10/05/2024

What’s Your Story? Stand Out in The Crowd In a crowded field, every financial institution is competing for consumer attention – and share of wallet. Find out how your institution's unique story can set you apart from the rest. Speakers: Betty Egan, Content Writer, Pannos Marketing, Gauri Sharma, VP, Professional Certifications, American Bankers Association /episode/index/show/abaexperience/id/33477352

Waiting for Net Interest Margins to Improve? No Need to Wait – We Can Help Now! 10/04/2024

Waiting for Net Interest Margins to Improve? No Need to Wait – We Can Help Now! Banks are facing historical lows in net interest margins due to costs of funding rose faster than loan yields. New loan growth is tepid and increased competition and access has hampered growth while funding through deposits is the current priority, but what levers can banks pull to accelerate out of this current NIM trough. Speakers: Randy Cameron, Senior Vice President and Co-Head of Voya Commercial Bank Advisory Group Josh Siegel, Chairman and CEO, StoneCastle Partners Steve Polestak, ABA Partner Network /episode/index/show/abaexperience/id/33477167

Fraudsters Impersonating Your Bank: How to Protect Your Customers from Being Scammed 09/04/2024

Fraudsters Impersonating Your Bank: How to Protect Your Customers from Being Scammed /episode/index/show/abaexperience/id/32899427

Heritage Bank Leverages Commercial Cards 08/29/2024

Heritage Bank Leverages Commercial Cards /episode/index/show/abaexperience/id/32801687

Collateral Protection - Mortgages, Loans, Foreclosures 08/22/2024

Collateral Protection - Mortgages, Loans, Foreclosures Securing insurance to cover the collateral for your loans is as important as ever. Join us to find out the best strategies for success. Speakers: Iain Roberts, Head of Property Broking U.S.- Financial Institutions & Professional Services, WillisTowersWatson Sharon Whitaker, VP, CRE & Mortgage Finance, Mortgage, American Bankers Association /episode/index/show/abaexperience/id/32687717

Rivel Banking Research: Importance of Customer Trust 07/30/2024

Rivel Banking Research: Importance of Customer Trust /episode/index/show/abaexperience/id/32352267

ABA Partner Network Podcast

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