The People Problem: The Hardest Part of Data Transformation
Release Date: 02/13/2026
ABA Partner Network Podcast
Financial institutions are facing a rapidly expanding compliance landscape. According to RegScale’s 2026 State of Continuous Controls Monitoring Report, these organizations are more likely than any other industry to spend more than half of their compliance workload addressing regulatory requirements introduced within the past five years, while also managing six or more compliance frameworks. At the same time, the rapid adoption of AI in financial services is introducing another layer of governance complexity. As AI laws, regulatory guidance, and industry frameworks continue to emerge,...
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How financial institutions are modernizing core banking and payments platforms to improve agility, reduce risk, and accelerate business outcomes. Speakers Joel Rosenberger – Head of Sales, Americas, TCS BaNCS Craig Driver VP, Partner Network, ABA
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At Navanta, we are not waiting for AI to become relevant to community banking. We have a dedicated team developing practical applications for our own operations and for the community banks and credit unions we serve. Inside one of our Managed IT solutions, Bankers Private Cloud, AI is already helping us improve service quality, speed, and resilience while keeping client data protected and human oversight in place. We are also sharing what we learn through trusted partnerships and thought leadership, helping institutions put the right guardrails in place and move forward with purpose. The goal...
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How Visa Direct Helps Banks Win in the New Era of Money Movement Visa Direct for Cross-Border Payments: Visa Direct enables banks, fintechs, businesses, and governments to send, receive, hold, convert, and manage funds globally through a single connection. The platform supports payments to cards, bank accounts, and digital wallets across 195+ countries and territories, helping financial institutions simplify cross-border payments while delivering faster, more transparent, and secure customer experiences. Speakers Richard Meszaros, Head of Cross Border Money Movement Craig Driver VP, Partner...
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Seventy percent of transaction volume now runs through digital channels. So why don’t many financial institutions measure the ROI of the channel? Lumin Digital Chief Growth Officer Kelley Michalik joins us with research from S&P Global Market Intelligence's 451 Research to examine the gap between what digital banking promised and what it's actually delivered, and what the data says about the platforms that offer a growth advantage. Speakers Kelley Michalik, Chief Growth Officer, Lumin Digital Tim Pannell VP, Partner Network, ABA
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Intelligent Banking Operations — leveraging AI, automation, data and domain expertise to transform banking operations, improve productivity and deliver measurable business outcomes. Speakers Ashish Deshmukh Head of Sales | BFSI | Intelligent Business Operations Tim Pannell VP, Partner Network, ABA
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Creatio is an AI-native CRM and workflow automation platform where people and AI agents work together, with no limits on users, agents, workflows, or scale. AI agents work on two fronts at once: surfacing and acting on growth opportunities across sales and relationship management and absorbing the service and operational work that consumes the team's day. Because the customer record and the process live in the same place, agents can be coordinated across a whole journey like onboarding, lending, servicing, campaigns rather than scripted onto isolated tasks, and business teams can change...
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Erik VanBramer, Senior Vice President, Head of Customer & Industry Relations, Federal Reserve Financial Services Craig Driver VP, Partner Network, ABA
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Abrigo AI and how financial institutions can leverage AI assistants and agentic capabilities to automate manual work, improve decision-making, and implement AI responsibly, regardless of where they are in their AI journey. Speakers Rob Newberry, Senior Consultant, Abrigo Theresa Wendhausen, VP, Partner Network, ABA
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AI is making fraud faster, more convincing and harder to detect. Financial institutions are dealing with more sophisticated scams, fake identities, weaker authentication, and transactions that look completely legitimate. AI-driven fraud has quickly become one of the biggest security concerns for financial institutions. Speakers: Rob Woellhaf, Advisor to Quinte, Quinte Financial Technologies Craig Driver, VP, Partner Network, ABA
info_outlineBanks have invested heavily in data and technology, yet many still struggle to turn insights into action. In this episode, we explore why the biggest obstacle to data transformation isn’t the platform — it’s the people.
From siloed teams and low data literacy to insights that arrive too late to matter, we break down the human and cultural barriers that prevent data from driving real decisions. Learn how leading institutions embed trusted, accessible insights into daily workflows — and why putting people at the center is the key to unlocking data’s true value.
Speakers:
- Kim Snyder, CEO & Founder, KlarVis
- Timm Pannell, VP, Partner Network, ABA