#115 - Broker Talks: Reflecting on the Role of Self-Serve in 2024
The Accord Mortgages Growth Series Podcast
Release Date: 01/15/2025
The Accord Mortgages Growth Series Podcast
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In episode #115 of the Growth Series podcast, Ian Cunningham, Corporate Account Manager at Accord Mortgages, is joined by Business Development Managers at Accord Mortgages, Kathy Clark and Mike Houston, to discuss the evolving role of self-serve tools in the mortgage industry. They reflect on the challenges of 2024, including market volatility and affordability, and share their predictions for 2025. The discussion explores how self-serve solutions can complement BDM support to help brokers work more efficiently and effectively. What to Expect: Key challenges brokers faced in 2024, such as...
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In this episode of the Growth Series podcast’s Mortgage Mentors series, Jeremy Duncombe, Managing Director at Accord Mortgages talks with Ben Thompson, Deputy CEO at Mortgage Advice Bureau, about his career journey, leadership philosophy and insights into the evolving mortgage industry. From overcoming early setbacks to becoming a leader in financial services, Ben shares how persistence and key mentors shaped his success. The discussion explores current challenges for brokers, including regulatory pressures, customer demands and technology’s growing influence. Ben provides a...
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In this episode of the Growth Series podcast, Chantelle Wilson chats with Matthew Williams, Mortgage Consultant at London Money, about how brokers can build a strong local brand. Matt shares how hosting weekly mortgage clinics at a local coffee shop and partnering with businesses like estate agents and solicitors has helped him become a trusted figure in Chelmsford. He highlights the importance of face-to-face interactions, social media engagement, and positive client reviews in building credibility and trust. Despite challenges like competition and stepping out of his comfort...
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info_outlineIn episode #115 of the Growth Series podcast, Ian Cunningham, Corporate Account Manager at Accord Mortgages, is joined by Business Development Managers at Accord Mortgages, Kathy Clark and Mike Houston, to discuss the evolving role of self-serve tools in the mortgage industry.
They reflect on the challenges of 2024, including market volatility and affordability, and share their predictions for 2025. The discussion explores how self-serve solutions can complement BDM support to help brokers work more efficiently and effectively.
What to Expect:
- Key challenges brokers faced in 2024, such as affordability and market volatility
- How self-serve tools improve efficiency and free up time for brokers and BDMs
- Insights into the opportunities for brokers in 2025, including refinancing and digital innovation.
The Growth Series is a dedicated and FREE resource for mortgage brokers, containing blogs, guides, and podcasts to help you scale and grow your business. For more hints and tips on how to grow your business, you can sign up to the Growth Series here.