EP #4: Optimize Entry Lines, Customer's 1st Impression, & More!
Release Date: 03/10/2019
EP #4: Optimize Entry Lines, Customer's 1st Impression, & More!
Afton Tickets Podcast
Today we talk about how to optimize your entry lines so customers get in as fast as possible. We also go over tips on ensuring your customer's first impression of your event, from the moment they arrive, is a great experience. We invite event organizer's to look at their event through the eyes of their event attendees and identify what can be improved. We also talk about cash management and how to put effective cashier processes in place.
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EP #3: Tracking Free Entry & Sponsor Tickets
Afton Tickets Podcast
Today we go over tracking free entry, comps and sponsor tickets. When you look at your total attendance, most events have a large percentage of attendance that get in free. Many event organizers are not tracking how many, or what types of tickets, they are giving out for free or the number of those tickets are redeemed and scanned upon entry. Knowing this information and tracking it on your reports help you make better budgeting decisions and allowing you to get new sponsors and retain current sponsors!
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EP #2: Optimizing Card & Cash at the Gate
Afton Tickets Podcast
Today we talk about customers using cash, credit or debit cards at the gate. Many event organizers don't realize that only a small percentage of their total attendance buys tickets online. So much of your revenue comes from day-of sales at the gate, in person, with customers using cash a credit/debit card. We go over tips, tricks, best practices, and stories about how to optimize your day-of gate entry with it comes to paying by card or cash.
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EP #1: Optimize Your Online Ticketing
Afton Tickets Podcast
In our first episode, we talk about how to optimize your online ticketing and how to choose a ticket company that fits all of your needs. We address service fees, scanner options, and how to calculate out what percentage of your total attendance actually buys tickets online, so you know which type of ticket company to go with. We share stories, tips, tricks, and talk about the dangers of picking the wrong ticket company.
info_outlineToday we talk about how to optimize your entry lines so customers get in as fast as possible. We also go over tips on ensuring your customer's first impression of your event, from the moment they arrive, is a great experience. We invite event organizer's to look at their event through the eyes of their event attendees and identify what can be improved. We also talk about cash management and how to put effective cashier processes in place. As always, we share stories, tips, tricks, and best practices to help you improve your event!