702: Meeting Supply Chain Volatility with Agility and Resilience w/ Frank McKay
Release Date: 06/03/2024
Art of Procurement
“Procurement has to become an ecosystem builder for the enterprise, because no enterprise can do everything by itself in today’s world.” - Saurabh Gupta Procurement leaders are feeling the pressure to “be AI-first,” yet most struggle to get past the hype and deliver real business value. With AI reshaping buying categories and challenging process norms, now is the time to rethink procurement’s role. In this ProcureTech Insider episode, Saurabh Gupta, President of HFS, joins Jyothi Hartley to talk candidly about how AI is forcing procurement to confront old habits and rethink...
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“Digital masters aren’t just deploying technology. They’re changing the way procurement runs.” - Chris Riley, Partner - Supply Chain and Procurement, Deloitte As AI-enabled tools shift the landscape from efficiency to true strategic impact, CPOs are tasked with making sense of new operating models, changing expectations, and how to redeploy talent toward higher-value work. In this episode, Deloitte’s Chris Riley, Ryan Flynn, and Jocelyn Mayfield join Philip Ideson to break down the findings of Deloitte’s latest CPO and AI surveys. They reveal what sets digital masters apart, how...
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“Isn't it true that everybody talks about supplier management, but nobody does it?” This observation from Summit Procurement CEO and Founder Alan Veeck captures the delta between procurement's aspirations and the reality on the ground. It’s a gap, he says, that AI might finally help close, but only if organizations resist the temptation to simply slash headcount when AI-powered efficiencies arrive. In this episode of "Buy: The Way...To Purposeful Procurement," co-hosts Philip Ideson and Rich Ham speak with Alan Veeck to explore what it might look like if procurement was unleashed...
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“Right now, procurement needs to define their future role in the business. Procurement needs to drive that for themselves, because if we don't, then someone is going to drive it for us, and that could drive us out.” - Gordon Donovan, Vice President Research - Procurement & External Workforce, SAP Business models are being disrupted, and so is procurement. This year’s Economist Impact report reveals a sharp drop in C-suite confidence, a dramatic return to basics on cost and compliance, and AI taking center stage as both opportunity and challenge. Amid these changes, how can CPOs...
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It’s no secret: procurement teams are under increasing pressure to deliver savings, handle more work with leaner teams, and modernize outdated processes… all at once. While software solutions have flooded the market, much of the daily reality still involves spreadsheets and emails, especially for indirect or non-strategic spend. Stan Moskovtsev, co-founder and U.S. CEO of Zinit, wants to solve this. Drawing on his years leading digital procurement at McKinsey, Stan built a SaaS-enabled B2B marketplace that addresses these day-to-day pain points. In this ProcureTech Insider Startup of the...
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“Don’t speak about category savings because that’s procurement lingo. We need to speak about gross margin expansion at the end-product level.” - Sammeli Sammalkorpi, Co-Founder and CEO, Sievo Spend analytics has moved well beyond spreadsheets, but most organizations are still guessing about what ‘good’ performance looks like. When Sievo analyzed $1.4 trillion of procurement spend, the findings were both confirming and, in some places, eye-opening. With the business landscape changing rapidly, adaptation backed by data is more important than ever. In this Art of Procurement...
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AI is already changing procurement, but, for many, the bigger and more difficult question is what will happen to people in the process. Procurement has long been constrained by capacity: too much data, too many transactions, and not enough time to step back and think strategically. Now, with AI accelerating analysis, automating tasks, and reshaping workflows, that constraint is starting to loosen. But more capacity doesn’t automatically create more value. In this episode of Buy: The Way…To Purposeful Procurement, Friddy Hoegener, co-founder of Scope Recruiting and a former procurement...
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“Procurement now gets to decide where to play, who does the work, and how much of that work is done by humans versus agents.” - Viji Doraiswamy, VP Product Marketing, Coupa Senior procurement leaders are under pressure to deliver much more than just savings. The next advantage lies in the intelligent orchestration of processes, where agentic AI not only automates intake, but enables teams to truly focus on value and strategy. In this episode, Philip Ideson speaks with Viji Doraiswamy, VP of Product Marketing at Coupa. Drawing on hands-on experience with large-scale clients, Viji explains...
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In a world defined by volatility, procurement leaders need more than gut instinct to navigate supply chain risks. From regulatory pressure to sudden trade disruptions, organizations can’t afford blind spots. This is why risk intelligence and AI-powered efficiency are climbing the CPO agenda. This week, Harald Nitschinger, co-founder and CEO of Prewave, joins the ProcureTech Insider podcast to discuss how their platform helps organizations move beyond basic supplier visibility to real-time, actionable risk insights. Built with both ESG compliance and resilience in mind, Prewave’s approach...
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“In the AI regime, things are going to be disrupted. So be ready to be disrupted.” - Dr. Swapnil Dubey In a market as complex and fast-changing as India, procurement’s role has transformed from tactical to strategic… and fast. As global manufacturers shift operations and Indian firms chase world-class performance, the need for advanced procurement leadership has never been greater. In this Art of Procurement podcast episode, Philip Ideson speaks with veteran procurement leader Dr. Swapnil Dubey, whose four-decade career spans India’s procurement evolution, from the early days of...
info_outline“You have to make investments in your supplier network if you want to be successful. The old days of ‘I have to win, and you have to lose’ are gone. We are so transparent. We are using technology. Relationships are key.” - Frank McKay, Chief Supply Chain & Procurement Officer, Jabil
In 2023, Jabil conducted a 2023 Supply Chain Survey in collaboration with SIS International Research. In this episode, Philip Ideson sits down with Frank McKay, Chief Supply Chain & Procurement Officer at Jabil to discuss the results, which pinpointed things like cost reduction, customer satisfaction, communication, and visibility as some of procurement’s top-of-mind challenges.
In addition to sharing his own experiences as a practitioner for over 25 years, Frank also discusses his perspective on the evolving role of procurement and how they can better reduce supply chain operational costs, as well as how Chief Supply Chain Officers should be adjusting their strategies in response to rapidly shifting global supply chain dynamics and volatility.
In the episode, they also explore:
- How procurement should be integrating AI and machine learning technologies into their processes to elevate their function and drive greater impact
- The complex nature of managing global supply chains and how to meet these challenges
- How procurement can help build more resilient supply chains that can adapt to geopolitical tensions, market volatility, and rapid technological advancements
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