EP 13: Making Sense of the Procuretech Landscape: Practical Insights for CPOs W/ Samir Khushalani
Release Date: 08/12/2026
Art of Procurement
"Supply chains are going to get more complex. As we adopt more agents, there's going to be more coordination, not just between humans but between bots and humans and bots themselves.” Nick Gospodinov, Founder and CEO, Mandel AI Today’s procurement organizations live in two worlds: ERP platforms and mountains of emails and spreadsheets. That disconnect can (and all too often does) lead to missed quotes, lapsed deadlines, and significant hidden costs… especially in direct procurement, where stakes are high. With AI finally mature enough to process natural language, the opportunity to...
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Procurement teams are under steady pressure to do more with less, and AI has made boards impatient for faster, smarter answers. Most teams can't build every capability they need in-house, so the CPOs pulling ahead are redesigning their operating models around the right external partners. Getting that right depends on removing friction from the process and building trust with stakeholders and suppliers alike. In this episode, I'm joined by Hiten Parmar, Chief Procurement Officer at Beazley, and Prerna Dhawan, Chief Product Officer at Beroe, for a candid look at how their partnership actually...
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Dear Diary… "I was watching a lot of smart people, day in and day out, looking across documents, opening folders." Most procurement teams pick AI use cases by asking what the technology can do. Liza Tsimbal started somewhere else. On a random Tuesday, an OEM technical issue had a room full of smart people hunting through old drawings, contracts, and email chains for one piece of information. Her conclusion: information you cannot retrieve fast enough might as well not exist. Liza is the Director of Supply Chain Management at TransAlta, one of Canada's biggest power generators. She leads a...
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“If you're not thinking about what you inherit through your procurement decisions, then you're not truly serious about managing your climate impacts.” - Nicole Darnall, Professor, Arlene R. & Robert P. Kogod Eminent Scholar Chair in Sustainability, American University - Kogod School of Business Companies have spent years setting sustainability goals, developing policies, and asking suppliers for more information, but there can still be a significant gap between those commitments and the decisions procurement teams make every day. In this episode, Philip Ideson is joined by Nicole...
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“Everybody’s trying to simplify. Everybody’s trying to make the process better and the end-user experience for buying better.” - Jeremy Lappin, Co-founder and CEO, Candex Are you frustrated by the endless friction and noise around tail spend? Candex Co-founder and CEO Jeremy Lappin shares how procurement leaders are breaking through the complexity of global tail spend and solving supplier onboarding, compliance, and cross-border payments without adding “yet another tool” to the stack. In this Provider of the Week conversation, Jeremy reflects on Candex’s evolution from startup...
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“It has to start with the business outcomes that we want. This becomes an operating model decision. Technology has to support the operating model that we're designing.” - Christopher Sawchuk, Principal and Global Procurement Advisory Practice Leader at The Hackett Group AI adoption is quickly becoming commonplace in procurement, but the biggest performance gap is in how some organizations are using it to rethink the entire way procurement work gets done. For procurement leaders, the next stage of AI maturity may have less to do with finding another use case and more to do with...
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Dear Diary… "I use AI a lot to help scout out things or pose challenges and see where solutions are being marketed along those lines." Jeffrey Ostrander runs a nearly $5 billion business in one of the most dynamic supply markets on the planet. His team has left the starting block on agentic AI. What they are still deciding is how far into the race they want to run. That distinction runs through this whole conversation. Jeffrey talks about pilots that stumble, business cases that change daily, and a supply base of machine parts makers who are not sitting in front of a computer. Jeffrey is...
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“Do we have a supply chain that we are building that is going to allow us to navigate and be agile enough, no matter what the world continues to throw at us?” - Frank Mckay, Chief Supply Chain & Procurement Officer, Jabil Procurement and supply chain have traditionally operated as distinct functions, but growing complexity, new technology, and rising expectations around resilience are making that separation increasingly difficult to maintain. In this episode, Philip Ideson welcomes back Frank Mckay, Chief Supply Chain & Procurement Officer at Jabil, to discuss how closer alignment...
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“AI makes the answers cheaper, so the good questions and good judgment really become the coin of the realm.” - Mason Morgan, Managing Director, Managing Director at CrossCountry Consulting focusing on AI and innovation in S2P Procurement technology has come a long way, but simply adding new technology to existing processes doesn’t guarantee better results. As AI becomes a bigger part of the procurement operating model, leaders have to think differently about where technology can create value, which processes are worth preserving and not handing over to AI, and how their teams need to...
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“You don't need an advanced platform to begin. You just need consistent definitions, discipline, to look at the data, and a willingness to move beyond the on-time delivery average to make really good decisions going forward.” Traditional supplier scorecards can tell procurement whether a supplier delivered on time, but they may not reveal whether that supplier’s commitments are becoming less reliable over time. In this episode, Philip Ideson is joined by Shayan Farshid, a procurement and operations professional, to discuss the Supplier Stability Index, an open-source framework Shayan...
info_outline“The biggest risk today is not making the wrong AI decision. It is making no decision at all while everyone else is learning.” Samir Khushalani, Senior Advisor, Art of Procurement
Procurement leaders now face more technology choices than ever, with new AI-enabled solutions emerging constantly. In this environment, picking the right tools can be overwhelming, and procurement often struggles with knowing where to start, how to avoid analysis paralysis, and ensuring their tech choices drive real business outcomes.
In this episode, Philip Ideson speaks with Samir Khushalani, Art of Procurement Senior Advisor and a former McKinsey digital procurement leader. Samir has guided Fortune 500 companies and is helping to shape the ProcureTech100, the industry’s top guide to procurement technology. He breaks down how to navigate a fragmented market, balance risk and urgency, and scale impact without getting stuck in “pilot purgatory.”
In this episode, Samir covers how to:
-Take practical steps to avoid technology indecision
-Identify true AI-native solutions versus “AI-wrapped” legacy tools
-Partner with providers who aim for business impact, not just automation
-Build a flexible procurement tech stack for lasting competitiveness
Links:
Samir Khushalani on LinkedIn: https://www.linkedin.com/in/samirkhushalani/
Art of Procurement Welcomes Samir Khushalani as Senior Advisor: https://artofprocurement.com/blog/blog-art-of-procurement-welcomes-samir-khushalani-as-senior-advisor
Download the 2025-26 ProcureTech100 Yearbook: https://artofprocurement.com/procuretech100-2026
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