Guest Durran Cage: Why You Need Better Communication in Fixed Ops and Sales, Marketing EVs and Accessories, and talking Carvana

The conversation flows between two long-time friends and industry powerhouses Chris Schaubert of Team Fixed and Durran Cage of Cage Automotive about everything fixed ops and sales that have been on your mind for this 2025. Join them for an honest conversation about why leadership needs to communicate rather than just move on, how even a single champion can lead your team to success, and the challenges that EVs and Carvana present to today's market and how to overcome and make the best of them.

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Episode Chapters

00:00 Introduction and Friendship
06:00 Mindset and Growth in Business
12:00 The Importance of Teamwork
17:59 Leadership and Humility
24:05 Avoiding Desk Jockey Mentality
29:50 Service and Sales Partnership
35:50 The Importance of Service Reviews
42:18 Championing Service Drive Acquisitions
49:35 Navigating the EV Landscape
56:00 Overcoming the Carvana Challenge

 

Keywords

Cage Automotive, collaboration, impact, leadership, Team Fixed, fixed operations, business growth, communication, mindset, teamwork, service reviews, customer experience, service drive acquisitions, EV market, Carvana challenge, dealership strategies, customer loyalty, automotive industry, sales and service communication, accessories sales