How to Find A Great Property Manager That Maximizes ROI on Your Investment Properties
Release Date: 09/02/2025
Creating an Exit Plan to Maximize Your ROI
Uncontested Investing
In this episode of Uncontested Investing, Suzanne and I break down one of the most important and most overlooked parts of being a real estate investor: creating an exit plan that maximizes your return on investment. We walk through the major exit strategies investors actually use in today’s market like fix and flip, buy and hold, BRRRR, seller financing, lease options, 1031 exchanges, and portfolio sales, and show you how to match the right strategy to your timeline, risk tolerance, capital needs, and market conditions. We also talk about building your exit plan on day one, why you...
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Setting up Systems and Automations to Scale Efficiently
Uncontested Investing
In this episode of Uncontested Investing, we dig into one of the biggest levers for scaling your real estate business: systems and automations. We break down how to move from being the self-employed investor who answers 2 a.m. toilet calls to becoming a true business owner with structure, processes, and the right people in place. We walk through systemizing lead generation, deal analysis, acquisitions, property management, maintenance, rent collection, investor relations, and team communication, and we share practical ways to integrate tools like CRMs, project management...
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Creating Passive Income Streams to Fund More Deals
Uncontested Investing
In this episode of Uncontested Investing, we break down how to create passive income streams that don’t just pay the bills, but actually fund more real estate deals. We walk through long-term rentals, short-term/vacation rentals, notes, private lending, REITs and funds, affiliate income, education products, and real-estate-adjacent businesses, and show you how each one can create steady cash flow, better financing terms, and more buying power as you scale your portfolio. We also dig into the tactical side: using IRAs and tax strategy, working with specialized CPAs, leveraging passive...
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Developing A Repeatable Process for Consistent Growth in Your Business
Uncontested Investing
In this episode of Uncontested Investing, Suzanne and I break down one of the biggest unlocks for scaling your real estate portfolio: building a repeatable process that drives consistent growth. We walk through the full lifecycle of a deal, from deal sourcing, underwriting, financing, operations, property management, to exit strategy and show you how to turn each step into a system you can run again and again, in any market.  We talk about practical tools like CRMs, project management platforms, cost-estimation software, virtual assistants, and outbound call partners, plus the...
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Reflecting on Lessons Learned & Planning for the New Year
Uncontested Investing
In this episode of Uncontested Investing, we hit pause on deals and dive into something every real estate investor needs to do at least once a year: reflect, reassess, and reset your plan for the new year. We talk through how to review your wins, losses, systems, market strategy, portfolio performance, team, and mindset so you’re not just repeating the same year over and over.  We cover how to celebrate business highlights, identify what actually moved the needle, and cut the processes, platforms, and partnerships that didn’t. We also dig into market insights, changing...
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Why Empty Houses Make No Money & Other Scaling Lessons Investors Miss with Bruce McNeilage
Uncontested Investing
In this episode of Uncontested Investing, we sit down with Bruce McNeilage, co-founder of Kinlock Partners, to break down what it really takes to scale a real estate portfolio across multiple markets and asset classes. With nearly two decades of experience building and operating thousands of units, Bruce shares hard-earned lessons from single-family rentals and build-to-rent communities to large multifamily developments and self-storage projects. We explore how Bruce identifies high-growth real estate markets like Nashville, Atlanta, and Columbia, why job drivers and industry...
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Structuring Your Portfolio: LLCs, Partnerships, and Trusts
Uncontested Investing
In this episode of Uncontested Investing, we keep our tax and legal strategy series rolling with a topic every real estate investor needs to get right: how to structure your portfolio with LLCs, partnerships, and trusts. We break down how the right entity structure protects your personal assets, improves tax efficiency, and sets up clean estate and succession planning as you scale from one rental to a full portfolio.  We walk through when to form an LLC, how to use partnerships to access capital and expertise, and where revocable and irrevocable trusts fit into long-term legacy...
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Cost Segregation Studies for Depreciation Benefits
Uncontested Investing
In this episode of Uncontested Investing, we are wrapping up our tax and legal strategy series with a deep dive into cost segregation studies and how they can supercharge your depreciation, tax savings, and cash flow. Most investors focus on appreciation – but if you’re not using depreciation the right way, especially on larger commercial and multifamily assets, you’re probably leaving money on the table.  We break down what a cost segregation study actually is, which property types it makes sense for, and how engineers and specialized firms reclassify parts of your...
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The 1031 Exchange Playbook: How Investors Scale Faster While Deferring Taxes
Uncontested Investing
In this episode of Uncontested Investing, we stay on our tax and legal strategies theme and break down one of the most powerful tools in real estate investing: the 1031 exchange. We walk through what a 1031 actually is, how it lets you defer capital gains taxes when you swap one investment property for another, and why it’s such a big lever for portfolio growth, net worth, and long-term scaling.  We talk about the 45-day identification and 180-day closing rules, the role of a qualified intermediary, and how to move from a duplex into a four-family, commercial building, or...
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How Opportunity Zones Could Be Your Next Opportunity with Tax Benefits
Uncontested Investing
In this episode of Uncontested Investing, we break down one of the most misunderstood tools in real estate tax strategy: Opportunity Zones. We unpack what a Qualified Opportunity Zone actually is, how the program was created under the Tax Cuts and Jobs Act of 2017, and why it matters for investors looking to defer capital gains, reduce tax liability, and potentially eliminate gains entirely on long-term projects. We walk through a real-world example from the Brunswick Naval Air Station in Maine, talk about converting old mills and strip malls into housing, and outline the three big tax...
info_outlineIn this episode of Uncontested Investing, we continue our “Building Out Your Team” series by diving into one of the most crucial roles for any investor: the property manager.
We explore why property managers are the boots on the ground and the true extension of the investor, and how hiring the wrong one can derail your portfolio quickly. From maximizing cash flow and tenant retention to protecting your long-term property value, the right property manager can make or break your strategy.
This episode covers the qualities to look for, the red flags to avoid, the questions you need to ask during the interview process, and how to structure a long-term relationship that sets both you and your property manager up for success.
Key Talking Points of the Episode
00:00 Introduction
01:01 The real role of a property manager in your real estate business
02:13 Tenant Relationships: Why personal touches lead to renewals
03:45 Qualities of a good property manager: Transparency, proactivity, responsiveness
05:50 How reputation and local experience will translate into attracting tenants
07:35 Systems and processes: tenant screening, maintenance, rent collection
08:45 Legal knowledge and fluency in local ordinances
10:47 Key interview questions when finding a property manager
12:56 The importance of the relationships built with your tenants
13:26 Handling maintenance requests and emergencies
14:34 Tenant screening: credit, background checks, and criminal history
15:51 Fees, services, and ensuring fairness in contracts
16:56 How references can help you find the right property manager
19:16 Red flags: vague answers, poor communication, no written agreements
21:02 Excessive maintenance markups and lack of online presence
23:31 Vendor relationships, likability, and tenant interactions
26:02 Tips for investors: trial periods, evaluation, local vs. national property managers
29:10 Long-term relationships: clear expectations, bonus incentives, and accountability
33:39 Communication, escalation procedures, and long-term success strategies
Quotables
“The property manager is an extension of you as an investor. They handle what you can’t, so you can focus on growth.”
“Transparency is non-negotiable. If they’re closed off in the first meeting, that’s a red flag.”
“Don’t just hand your property over and forget it. Set expectations, review reports, and stay engaged.”
Links
RCN Capital
https://www.rcncapital.com/podcast
https://www.instagram.com/rcn_capital/
REI INK