Uncontested Investing

Uncontested Investing is your no-frills real estate podcast, hosted by Nate Zielinski and Suzanne Andresen. Designed for small to medium investors looking to scale their business, this podcast delivers practical advice that makes a difference. Each episode dives into the strategies, successes, and challenges of real estate investing, with Nate, Suzanne, and occasional expert guests sharing their insights. Whether you’re a seasoned investor or just starting to grow your portfolio, tune in every Tuesday for actionable tips, valuable lessons, and the motivation to take your investing to the next level.

Setting up Systems and Automations to Scale Efficiently 01/27/2026

Setting up Systems and Automations to Scale Efficiently In this episode of Uncontested Investing, we dig into one of the biggest levers for scaling your real estate business: systems and automations. We break down how to move from being the self-employed investor who answers 2 a.m. toilet calls to becoming a true business owner with structure, processes, and the right people in place. We walk through systemizing lead generation, deal analysis, acquisitions, property management, maintenance, rent collection, investor relations, and team communication, and we share practical ways to integrate tools like CRMs, project management platforms, smart tech, and virtual assistants so you can reduce decision fatigue and focus on higher-value work. If you’re serious about scaling your rental portfolio, fix-and-flip pipeline, or build-to-rent operation without burning out, this episode will help you design systems that actually support the life and business you want. Key Talking Points of the Episode 00:00 Introduction 01:10 Structure, lanes, and decision fatigue 02:41 Systems that prevent critical mistakes 03:24 Case study call-back: Bruce’s multi-state growth 04:29 Lead generation systems 05:15 Deal analysis & underwriting workflows 06:45 Using simple worksheets and calculators for your deals 07:32 Templates for offers & acquisition docs 08:05 Documentation & asset lifecycle tracking 09:03 Owner vs. employee mindset on operations 10:00 Property management systems 11:05 Systems that let you actually sleep at night 12:02 Making sure you don’t lose the human touch 13:21 Investor relations systems 14:26 The importance of mastering the tools you’re using 15:04 Smart home & asset-protection tech (smart outlets) 16:17 Tech stack for organization & automation 18:06 Hiring people who know the tools better than you 19:34 Hiring, delegating, and automating 21:27 Leveraging associations & events to learn 22:08 Fear of onboarding & training team members 23:29 Leadership: from self-employed to true business owner 24:00 Why over-automating can lose you deals 25:06 The importance of regularly evolving your systems 26:03 Avoiding tools that don’t integrate 27:01 Why you should work on one area at a time when building systems 28:01 Auditing and continuous improvement 29:09 Trusting the people you hire & letting them teach you Quotables “Your best position is not as the employee; it’s as the owner.” “Systems can reduce decision fatigue… it really gives that time and energy back to the investor.” “The best property doesn’t always mean the best deal for you.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39900720

Creating Passive Income Streams to Fund More Deals 01/20/2026

Creating Passive Income Streams to Fund More Deals In this episode of Uncontested Investing, we break down how to create passive income streams that don’t just pay the bills, but actually fund more real estate deals. We walk through long-term rentals, short-term/vacation rentals, notes, private lending, REITs and funds, affiliate income, education products, and real-estate-adjacent businesses, and show you how each one can create steady cash flow, better financing terms, and more buying power as you scale your portfolio. We also dig into the tactical side: using IRAs and tax strategy, working with specialized CPAs, leveraging passive income to lower borrowing risk, and deciding when to hire VAs, fractional pros, or property management so you can stop trading time for money. If you’re serious about cash flow, wealth building, and scaling your real estate investing business, this episode will help you turn passive income into your engine for long-term growth. Key Talking Points of the Episode 00:00 Introduction 01:01 Passive income as the key to freedom & less stress 02:19 Flexibility in negotiations, cutting down traditional financing 03:23 Funding options mix: cash, IRA, partners 04:26 Short term vs long term rentals 05:22 Balancing seasons for your rental properties 06:18 Understanding year-round demand in different markets 07:27 Passive income beyond rent: notes & lending 08:22 Investing in REITs and private investment funds 09:36 Income from affiliates and educational products 10:26 Membership organizations & community as a long-term play 12:03 Affiliate partnerships with tools & services 13:52 Owning real-estate-adjacent businesses 15:44 Using IRAs for real estate (and why you must talk to a pro) 17:01 BFG Tax & depreciation strategy 18:34 Subsidizing your own deals & compounding your growth 19:41 Shifting from employee to owner mindset 20:18 Finding your break-even point for hiring help 21:38 Fractional employment: CFOs, CMOs & shared hires 22:15 Tools for success: automation & accounting 23:24 CRM & social media as income engines Quotables “Passive income is the key that unlocks that door.” “When you have properties that are working for you and you’re earning money while you’re sleeping, while you’re sitting on the couch watching TV, drinking coffee in the morning… that’s when real estate actually works for you.” “There are ways for you to think outside the box. You don’t have to go all in on a full-time employee to start building your team.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39788125

Developing A Repeatable Process for Consistent Growth in Your Business 01/13/2026

Developing A Repeatable Process for Consistent Growth in Your Business In this episode of Uncontested Investing, Suzanne and I break down one of the biggest unlocks for scaling your real estate portfolio: building a repeatable process that drives consistent growth. We walk through the full lifecycle of a deal, from deal sourcing, underwriting, financing, operations, property management, to exit strategy and show you how to turn each step into a system you can run again and again, in any market. We talk about practical tools like CRMs, project management platforms, cost-estimation software, virtual assistants, and outbound call partners, plus the habits and mindset you need to stick to your buy box, remove emotion from decisions, and constantly refine your process. If you’re looking to scale from “doing deals” to running a real real estate investing business, this episode will help you tighten up your systems, build a better team, and create the kind of predictability every investor wants in an unpredictable market. Key Talking Points of the Episode 00:00 Introduction 01:41 Dealing with reliability in an unpredictable industry 02:15 Boundaries, buy box & taking emotion out of deals 03:30 Why it’s important to document your processes 04:32 Pillar 1: Deal sourcing & building a pipeline 06:24 Leveraging networks to your advantage 07:05 Pillar 2: Due diligence & underwriting 08:01 Checklists and automations 09:10 Pillar 3: Financing strategy & lender relationships 10:21 How to establish credibility with lenders 11:01 Pillar 4: Operations & property management 12:21 Tenant screening tips to keep your properties full 13:28 Vacancy, renewals, reviews & tenant referrals 15:30 Pillar 5: Exit strategy (know it before you enter) 17:29 Tools and technology that support repeatability 18:16 Virtual assistant support for scaling companies 19:33 The impact of nurturing relationships 20:15 Project management tools: Asana & Trello 22:01 Automation for lead generation and follow ups 23:03 Process over outcome: the athlete mindset 23:53 The importance of being intentional 24:12 KPIs, self-review, and the right approach to your mistakes 25:50 Building a team that supports scale 27:06 Culture, communication & continuous training 28:17 Audit your process & start small 29:42 Collaboration over isolation Quotables “The market can bounce off the walls… if you can have that tunnel vision on what works for you and block out the rest of the noise, that’s where you’re going to find success and consistent growth.” “Without numerous properties, you can’t build a repeatable process.” “One month of vacancy, you could easily say, is a hundred dollars off the rental rate that you want to get just to not have it vacant.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39698685

Reflecting on Lessons Learned & Planning for the New Year 01/06/2026

Reflecting on Lessons Learned & Planning for the New Year In this episode of Uncontested Investing, we hit pause on deals and dive into something every real estate investor needs to do at least once a year: reflect, reassess, and reset your plan for the new year. We talk through how to review your wins, losses, systems, market strategy, portfolio performance, team, and mindset so you’re not just repeating the same year over and over. We cover how to celebrate business highlights, identify what actually moved the needle, and cut the processes, platforms, and partnerships that didn’t. We also dig into market insights, changing interest rates, new legislation, tenant screening, BRRRR, non-core dispositions, portfolio optimization, alternative capital (IRAs, 1031 exchanges), new markets, hiring, culture, personal habits, and community. If you’re serious about leveling up your real estate investing business in 2026 and beyond, this episode will give you a practical framework to turn this past year’s lessons into a better plan, better systems, and better results Key Talking Points of the Episode 00:00 Introduction 01:16 Why investors should start with the wins before anything else 02:10 Did you stay flexible when the plan broke? 03:13 Owning the good and the bad 04:11 Leading by example and being in the trenches with your team 06:03 Operational lessons: systems that scaled vs. systems that broke 07:25 Deal-level lessons: best vs. worst deals 08:38 The importance of learning from your mistakes 09:11 Team & partnership lessons: hiring, firing, and fit 10:37 Firing is painful… but not firing can be worse 12:00 Mindset lessons: did you actually become the CEO? 13:44 Leveraging market insights for planning for the year 14:15 Interest rates, scarcity & competitiveness 15:22 New legislation & unlawful occupancy (squatting) 16:50 Improving tenant screening processes 18:17 Predictions vs. reality: did you pivot quickly enough? 19:41 Reviewing your portfolio to choose properties to keep, fix, or sell 20:45 Non-core strategy & using BRRRR to recycle equity 21:36 Get your documentation and data ready before you need capital 22:08 Goal-setting that actually sticks 23:07 Strategic focus: new markets, assets, and models 25:26 Team growth, onboarding & culture by design 27:19 Professional & personal development 28:31 Tracking results & embracing automation 29:32 Community: one of the most underused levers 30:03 Competition vs. collaboration Quotables “You need to personally acknowledge your strengths and weaknesses… being ready to relinquish control… that’s a huge hurdle when you transition from employee to owner.” “Every successful investor that we’ve had on the show… they’ve all learned lessons the hard way. But it’s about taking those lessons and then turning them into success.” “One of the most important lessons that we hope investors learn throughout the course of any year is that they can’t do this by themselves.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39620870

Why Empty Houses Make No Money & Other Scaling Lessons Investors Miss with Bruce McNeilage 12/30/2025

Why Empty Houses Make No Money & Other Scaling Lessons Investors Miss with Bruce McNeilage In this episode of Uncontested Investing, we sit down with Bruce McNeilage, co-founder of Kinlock Partners, to break down what it really takes to scale a real estate portfolio across multiple markets and asset classes. With nearly two decades of experience building and operating thousands of units, Bruce shares hard-earned lessons from single-family rentals and build-to-rent communities to large multifamily developments and self-storage projects. We explore how Bruce identifies high-growth real estate markets like Nashville, Atlanta, and Columbia, why job drivers and industry concentration matter more than hype, and how investors can successfully transition from single-family investing into multifamily ownership. Whether you’re a newer investor looking to scale responsibly or an experienced operator refining your strategy, this episode delivers a practical, no-nonsense roadmap to building durable cash-flowing assets, reducing risk, and growing long-term wealth through real estate investing. Key Talking Points of the Episode 00:00 Introduction 01:10 Who is Bruce Mcneilage? 03:16 Bootstrapping growth without institutional capital 04:28 Navigating niche communities and neighborhoods 06:06 Scaling from SFR and build-to-rent to condo and multifamily development 07:08 On-site maintenance, resident experience, and controlling operating costs 10:14 Deal Breaker / Deal Maker: due diligence failures and early wins 11:43 Financing challenges when moving from single-family to multifamily 12:30 Operational risks: scale magnifies maintenance and management issues 13:37 Market selection metrics: jobs, automotive plants, and economic drivers 14:20 How to handle the complexities of multifamily property management 16:35 The “collector” approach: managing multiple small properties efficiently 18:53 “Empty houses make me no money” - vacancy, tenants, and cash flow philosophy 20:26 Dealing with tenants: trespassing, squatters, and evictions 21:53 Tenant screening: background checks, credit checks, and fraud prevention 23:20 Tools and systems for tenant screening 24:00 Starting small, bootstrapping portfolios, and long-term wealth building 25:58 Hard work, sacrifice, and the realities behind long-term success 27:17 Partnerships, complementary skill sets, and team building 27:40 New projects: large-scale self-storage development Quotables “Empty houses make me no money.” “Ninety-two percent of this business is choosing the right tenant.” “People see the success, but they don’t see the 90% below the surface.” Links RCN Capital info@rcncapital.com REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39542985

Structuring Your Portfolio: LLCs, Partnerships, and Trusts 12/23/2025

Structuring Your Portfolio: LLCs, Partnerships, and Trusts In this episode of Uncontested Investing, we keep our tax and legal strategy series rolling with a topic every real estate investor needs to get right: how to structure your portfolio with LLCs, partnerships, and trusts. We break down how the right entity structure protects your personal assets, improves tax efficiency, and sets up clean estate and succession planning as you scale from one rental to a full portfolio. We walk through when to form an LLC, how to use partnerships to access capital and expertise, and where revocable and irrevocable trusts fit into long-term legacy planning. Then we hit the big stuff investors often overlook—state law compliance, partnership agreements, tax implications, and keeping documentation current—plus some practical action steps you can take this week with your attorney and CPA. If you’re serious about building a real estate investing business that actually protects you and your family, this one’s a must-listen. Key Talking Points of the Episode 00:00 Introduction 01:51 What is an LLC? 02:40 LLCs, partners and ease of transferring ownership 03:33 When should you set up an LLC? 04:25 How LLCs limit liability between personal and business life 05:05 How partnerships relate to LLCs 06:00 General vs. Limited Partnerships in LLCs 07:52 Shared risk, shared responsibility and quality of life 08:31 Navigating partnership agreements: No handshake deals! 10:21 What is a trust? 11:48 Trusts for generational wealth and avoiding probate 12:33 Gift and estate tax advantages and divorce protection 14:53 Key considerations when choosing LLCs, partnerships or trusts 15:22 Compliance is key: Always consult professionals for your LLC 16:28 Common mistakes to avoid when setting up your LLC 17:33 Start with the end in mind 18:23 Action steps for investors in setting up LLCs Quotables “As a real estate investor, your portfolio can become your identity. So you need to take ownership of it and structure it exactly how you want.” “There’s no such thing as too early. You can even set up an LLC before you start investing in real estate.” “Partnership agreements are not a handshake deal…these agreements have to be in writing.” Links RCN Capital info@rcncapital.com REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39476405

Cost Segregation Studies for Depreciation Benefits 12/16/2025

Cost Segregation Studies for Depreciation Benefits In this episode of Uncontested Investing, we are wrapping up our tax and legal strategy series with a deep dive into cost segregation studies and how they can supercharge your depreciation, tax savings, and cash flow. Most investors focus on appreciation – but if you’re not using depreciation the right way, especially on larger commercial and multifamily assets, you’re probably leaving money on the table. We break down what a cost segregation study actually is, which property types it makes sense for, and how engineers and specialized firms reclassify parts of your building into 5, 7, and 15-year property instead of 27.5 or 39 years. We talk through when to order a study, how it fits into your overall tax strategy, the real costs (often $10K–$30K), and the key risks like IRS scrutiny, recapture, and documentation. If you’re holding commercial, multifamily, industrial, or larger rental properties and you want every legal advantage to reduce taxable income and improve ROI, this conversation will give you a clear, practical framework to talk to your CPA, attorney, and a qualified cost seg firm about your next move. Key Talking Points of the Episode 00:00 Introduction 01:04 What is Cost Segregation? 02:21 The importance of cost segregation for investors 03:29 ROI mindset: this is about increasing returns 04:07 How cost segregation works: understanding depreciation 05:01 Planning around depreciation schedules 06:20 When is the best time to do a cost segregation study? 07:37 The costs of a cost segregation study you need to know 08:18 Balancing cost vs. benefit with a qualified firm 09:43 Understanding the risks and considerations of a cost segregation study 10:42 Why not all properties benefit from a cost segregation study Quotables “At the end of the day, the ROI is something that every investor’s looking for. They want the biggest ROI possible. So why not uncover every stone, and the cost segregation study is no different.” “You’re not in this as a charity. You’re in this as a business. And let’s find the best way to get there.” “Not all properties benefit equally… it’s not a one-to-one transaction where just because you made a certain amount of money on one that you’re going to make that every time you do a study.” Links RCN Capital info@rcncapital.com REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39411980

The 1031 Exchange Playbook: How Investors Scale Faster While Deferring Taxes 12/09/2025

The 1031 Exchange Playbook: How Investors Scale Faster While Deferring Taxes In this episode of Uncontested Investing, we stay on our tax and legal strategies theme and break down one of the most powerful tools in real estate investing: the 1031 exchange. We walk through what a 1031 actually is, how it lets you defer capital gains taxes when you swap one investment property for another, and why it’s such a big lever for portfolio growth, net worth, and long-term scaling. We talk about the 45-day identification and 180-day closing rules, the role of a qualified intermediary, and how to move from a duplex into a four-family, commercial building, or even build-to-rent projects without triggering immediate tax. We also dig into estate planning, step-up in basis for your heirs, and advanced strategies like reverse exchanges, Delaware Statutory Trusts (DSTs), and combining multiple exchanges to diversify. Of course, we cover the other side too—strict timelines, zoning and legal pitfalls, choosing the wrong intermediary, and why you never want to “test” the IRS on this stuff. If you’ve ever wondered how investors use 1031s to climb the ladder from small rentals to bigger assets while deferring taxes along the way, this episode gives you a clear, practical roadmap to get started. Key Talking Points of the Episode 00:00 Introduction 00:41 What is the 1031 Exchange? 01:31 How does a 1031 Exchange work? 02:16 Using a Qualified Intermediary to facilitate the exchange 03:05 Benefits of a 1031: Tax deferral and portfolio growth 04:05 The impact of a 1031 Exchange on your purchasing power 05:02 Eligible properties: What qualifies and what doesn’t 06:40 The core rules of a 1031 Exchange 07:38 Following the timelines and deadlines of a 1031 Exchange 09:14 Top strategies to maximize 1031 Exchange benefits 10:39 Planning your 1031 Exchanges with estate and succession in mind 11:25 The risks and pitfalls of a 1031 Exchange 14:48 How to get started with a 1031 Exchange 15:55 Why documentation and audit readiness is important for a 1031 Exchange Quotables “The one person you never really want to challenge is the IRS.” “This investment strategy is one that there’s no gray area. It’s very cut and dry.” “You can expedite your success in real estate investing, but you have to go about it the right way.” LInks RCN Capital info@rcncapital.com REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39308515

How Opportunity Zones Could Be Your Next Opportunity with Tax Benefits 12/02/2025

How Opportunity Zones Could Be Your Next Opportunity with Tax Benefits In this episode of Uncontested Investing, we break down one of the most misunderstood tools in real estate tax strategy: Opportunity Zones. We unpack what a Qualified Opportunity Zone actually is, how the program was created under the Tax Cuts and Jobs Act of 2017, and why it matters for investors looking to defer capital gains, reduce tax liability, and potentially eliminate gains entirely on long-term projects. We walk through a real-world example from the Brunswick Naval Air Station in Maine, talk about converting old mills and strip malls into housing, and outline the three big tax incentives: deferral, step-up in basis, and full exclusion after a 10-year hold. Then we flip to the other side of the coin—market risk in distressed areas, zoning and code upgrades, long-term commitment, and why due diligence and local planning insight are non-negotiable. If you’ve been hearing about Opportunity Zones but aren’t sure how they work or whether they fit your strategy, this episode will give you a clear framework for spotting good OZ deals, avoiding landmines, and partnering with the right fund managers and tax pros. Key Talking Points of the Episode 00:00 Introduction 01:25 What are opportunity zones and how were they created? 02:24 Not all opportunity zones are created equal 03:20 Key tax benefits: deferral, reduction, and elimination 04:25 Impact investing: breathing life into distressed communities 05:02 Tax terms explained: Deferral of capital gains, step-up in basis, and more 06:36 Housing shortage, mills, and adaptive reuse 07:32 Qualified Opportunity Funds & 180-day rule 09:24 Residential developments in opportunity zones 10:28 Commercial and mixed-use opportunities 11:27 Redevelopment & infrastructure improvement 12:16 Build-to-rent on raw land in opportunity zones 13:01 The market risks in a distressed area 14:11 Planning board meetings and understanding regulatory and compliance risk 15:39 Long-term commitment and exit strategy 16:05 Do opportunity zones fit your investment goals? 17:01 Partnering with experienced Opportunity Fund managers 18:05 The importance of understanding property taxes when investing in opportunity zones 19:16 Opportunity zones in broader economic development 20:33 Scaling from residential to commercial Quotables “Not all opportunity zones are created equal, not all are going to be tailor made like the one that you found, but they still are a great investment opportunity.” “What doesn’t look like a pretty picture on the onset can actually going to be one of the most fruitful investments that an investor can make.” “Do they align with your investment goals. Don’t just do it because it’s trendy or because you heard about it on a podcast.” Links RCN Capital info@rcncapital.com REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39206875

The Hidden Profit Lever That Boosts Cash Flow and NOI Through Property Tax Appeals with Alison Tulio 11/25/2025

The Hidden Profit Lever That Boosts Cash Flow and NOI Through Property Tax Appeals with Alison Tulio In this episode of Uncontested Investing, we dive deep into one of the most powerful (and ignored) ways to increase cash flow and boost NOI: property tax appeals. I’m joined by Alison Tulio, President of Incenter Tax Solutions and a seasoned real estate attorney who specializes in helping investors reduce over-assessed property taxes on both residential and commercial real estate. Whether you own single-family rentals, multifamily, office, industrial, or manage multi-state real estate portfolios, this episode will show you how your property tax bill is quietly eating into your returns and what you can do to fix it. Alison explains why assessments are climbing nationwide, how COVID reshaped office and industrial values, and why distressed commercial properties are some of the best candidates for aggressive tax appeals right now. We break down practical, zero-risk steps you can take to: Get your property taxes reviewed annually Spot when you’re over-assessed and leaving money on the table Avoid common mistakes investors make when they appeal property taxes on their own Protect yourself from triggering a tax increase by misunderstanding local rules Alison also shares a real-world case study where a skeptical client saw a 63% reduction on a single property and saved $180,000 in property taxes without taking on additional risk. If you care about net operating income (NOI), commercial property values, and keeping more cash in every deal, this conversation is a masterclass on how to lower your property taxes, increase cash flow, and improve returns on your real estate investments. Tune in, take notes, and start treating property tax strategy like the profit lever it really is. Key Talking Points of the Episode 00:00 Introduction 00:52 Who is Alison Tulio? 01:24 Reinventing in down cycles (2008 & COVID) 02:01 Who Incenter Tax Solutions serves 03:15 The Incenter Tax Solutions mission: Education first 04:25 Helping investors understand and leverage property taxes 05:20 Nationwide coverage & portfolio streamlining 06:30 Alison’s time as outside counsel to lenders & servicers 07:38 Deal Maker/Deal Breaker: The turning point in Alison’s career 09:06 Why you should have your property taxes reviewed 10:07 How to get started with Incenter Tax Solutions 11:20 Why tax strategy education is important for real estate investors 12:07 Most common mistakes investors make regarding property taxes 13:57 What’s the Word? Work hard, play hard 15:24 Opportunity zones and planning for abatements 16:48 Tools & proprietary software for property tax assessment 17:45 Case Study: From skeptic to $180K in savings 18:50 How Incenter Tax Solutions educates investors 19:46 Market strategy and COVID-hit cities 20:24 Alison’s life outside of real estate: Family, salt life, working out 21:12 How to get in touch with Alison Quotables “We’re saving, I mean, we’re slashing those property taxes in half and commercials are big ticket items.” “You should 100% have someone look at your property taxes every year.” ”Trust the process. You’ll see that it’s really not too good to be true, and it actually works.” Links Incenter Tax Solutions Alison Tulio RCN Capital info@rcncapital.com REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39152530

Protecting Your Portfolio: Expert Strategies for Risk, Claims, and Coverage with Alex Glickman 11/18/2025

Protecting Your Portfolio: Expert Strategies for Risk, Claims, and Coverage with Alex Glickman In this episode of Uncontested Investing, we sit down with Alex Glickman, the Global Real Estate & Hospitality Practice Leader at Gallagher and one of the most trusted experts in real estate insurance and risk management. With more than 40 years in the industry, Alex has navigated every market cycle, natural disaster, and underwriting shift, giving her unmatched insight into how investors can protect their portfolios in today’s environment. We dive deep into how climate events, rising insurance premiums, and increased claim activity are transforming the way lenders and carriers evaluate real estate deals. Alex explains the key insurance policies every real estate investor must understand, how risk is priced, and the major blind spots investors often overlook like pollution liability, tenant-related losses, builder’s risk coverage, and professional liability. If you want to learn how insurance truly impacts your deal analysis, cash flow, lender requirements, and long-term portfolio strategy, this episode delivers a masterclass in real estate risk mitigation and asset protection from one of the brightest minds in the industry. Key Talking Points of the Episode 00:00 Introduction 01:15 How Alex accidentally entered insurance after not getting into Harvard Law 02:01 Building a career in a “stodgy” industry and redefining real estate risk 03:00 What drives Gallagher’s innovative insurance products 03:52 How storms, wildfires, and extreme weather affect investor insurance strategies 05:37 Why floods are now being reported on every real estate deal 06:38 How insurance actually protects people during their worst moments 07:31 Lender requirements vs. investor needs—why these often clash 08:04 Why real estate insurance is not one-size-fits-all 09:18 Leading a global practice and the importance of learning international norms 11:53 Taking a stand: the career-defining moment that changed Alex’s life 13:52 The must-have insurance policies every real estate investor should understand 15:05 Pollution liability: the most overlooked risk in multifamily & SFR 16:25 Insurance needs for fix-and-flips, new construction, and ground-up projects 17:06 Landlord policies vs. tenant policies—who covers what? 18:20 Can landlords create revenue streams from tenant insurance? 19:45 Liability risks investors must understand (injuries, explosions, pet issues, more) 22:26 One-word motto for investors: “One more step.” 23:12 How AI and tech are transforming real estate insurance 24:40 Predictive modeling, storm path forecasting, and real-time risk analytics 25:18 Why cheap insurance can destroy your investment 26:55 What’s next for Gallagher and Alex’s mission to reshape the industry Quotables “Insurance is not monolithic. Real estate is not monolithic. You need someone who understands your asset type.” “One more step. If you take one more step than everybody else every day, you will be successful.” “I don’t fear bullies. That moment changed my life—and I’ve never looked back.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/39061300

The $1 Billion Real Estate Scam Being Solved by Property Shield with Alex Fahsel 11/11/2025

The $1 Billion Real Estate Scam Being Solved by Property Shield with Alex Fahsel In this episode of Uncontested Investing, we sit down with Alex Fahsel, the co-founder of Property Shield, a groundbreaking company that’s changing how investors protect their assets from fraud and scams. At just 23 years old, Alex built Property Shield while finishing college at the University of Georgia—and today, it operates in over 35 states, helping investors prevent rental fraud, wire fraud, and title scams that have cost renters and landlords more than a billion dollars. We unpack how AI and machine learning are being used to fight fraudulent listings, what every investor needs to know about protecting their portfolios, and how small investors can stay one step ahead of increasingly sophisticated scammers. If you invest in single-family rentals, multifamily properties, or land, this episode is your crash course in risk management, due diligence, and fraud prevention straight from one of the brightest young innovators in the industry. Key Talking Points of the Episode 00:00 Introduction 01:15 How an internship at Progress Residential inspired Alex’s idea 02:25 Turning a college project into a real business 03:40 The birth of Property Shield and early lessons learned 04:48 How AI detects fraudulent listings and impersonations online 07:28 The shocking scale of real estate fraud across major cities 09:04 The devastating impact of fraud on mom-and-pop investors and tenants 11:07 Property Shield’s nationwide growth and expansion goals 13:08 Why small property managers and investors are hardest to reach 15:28 The first deal that changed everything—finding trust and opportunity 17:45 Breaking down other common types of real estate fraud 20:30 Wire fraud and phishing—why the biggest scams happen before closing 23:06 Using AI and automation to detect scams faster than ever 24:23 Deepfakes, AI-generated voices, and the next wave of fraud risks 26:10 How persistence can help you achieve success 27:23 Why investors should always use title companies and attorneys 28:07 How Property Shield is developing new partnerships to fight title fraud 29:50 The goal: catching fraudulent listings before they ever go live 31:38 Future of Property Shield: predictive analytics and risk scoring Quotables “We’re seeing that between 20 and 25% of all online real estate listings have at least one fraudulent duplicate.” “Fraudsters are using AI, so we have to use AI. It’s the only way to keep up.” “Persistence. That’s the one word I’d use to sum up this journey. You just keep chugging along.” Links Property Shield RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38979440

Economic Indicators Every Real Estate Investor Should Track 11/04/2025

Economic Indicators Every Real Estate Investor Should Track In this episode of Uncontested Investing, we dive deep into the economic indicators that every real estate investor should track to make smarter, data-driven investment decisions. We break down the most important real estate market metrics including GDP, unemployment rates, inflation, interest rates, and consumer confidence, and show you how each one affects property values, rental demand, competition, and overall investor behavior. You’ll discover how to use economic data and housing trends to identify opportunities in any market, why local economic indicators are just as critical as national ones, and how housing starts, building permits, and lending standards can signal where the market is headed next. Whether you’re a beginner investor or a seasoned real estate professional, this episode gives you the tools to read the market like an analyst and make confident investment decisions that keep you one step ahead. Key Talking Points of the Episode 00:00 Introduction 00:53 Gross Domestic Product (GDP): What it means for real estate demand and values 01:39 How overconfidence during GDP booms can backfire 02:25 Predicting rental demand and payment risk through unemployment rates and labor strength 03:06 Tenant vetting during high unemployment: What to look for beyond credit scores 04:23 How interest rates and Federal Reserve activity drive housing and investor activity 06:01 Competition, timing, and refinancing strategies in fluctuating rate environments 07:19 Leveraging high-rate periods for long-term rental growth and portfolio positioning 08:51 Inflation: The “evil twin” of interest rates and how it shapes investor strategy 10:01 Why real estate is a hedge against inflation and how to use appreciation to your advantage 11:52 Housing starts and building permits: What they reveal about inventory and investor sentiment 12:36 Build-to-Rent trends and zoning changes creating new opportunities for small developers 15:18 Consumer Confidence Index: Gauging optimism and its ripple effects on real estate activity 16:51 Mortgage rates and lending standards: What changing criteria reveal about affordability 17:53 How to partner with your lender to stay informed and adapt to market shifts 18:50 Local vs. national data: How to spot opportunities by studying your own backyard 22:00 Ignoring media noise: Why your numbers and market matter more than the headlines Quotables “GDP is the low-hanging fruit—it’s what everyone’s heard of, but few investors truly understand how it affects their deals.” “Real estate is one of the best hedges against inflation, because if prices go up, your assets appreciate too.” “Don’t get distracted by national headlines. If your numbers work locally, keep buying.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38896815

Avoid Money Pits with Your Investment Properties with These Due Diligence Tips with Ren Richards 10/28/2025

Avoid Money Pits with Your Investment Properties with These Due Diligence Tips with Ren Richards In this episode of Uncontested Investing, I sit down with Ren Richards, Senior Director of Strategy at Seek Now, for a deep dive into the high-stakes world of risk management and due diligence in real estate investing. With over a decade of hands-on experience and a disruptive leadership approach, Ren shares how investors can cut through inefficiencies, avoid costly mistakes, and use data-driven strategies to protect and scale their portfolios. We explore the power of smart inspections, how to avoid emotional investing, why understanding your market is non-negotiable, and how Seek Now’s Seeker360 technology is changing the game for both institutional and mom-and-pop investors. If you’re looking to level up your operations, enhance resident satisfaction, and get ahead of risks before they hit, you’ll want to press play on this one. Key Talking Points of the Episode [0:00] – Introduction [1:01] – Ren’s pivot from pest control to real estate and her mission to disrupt the industry [2:54] – Seek Now’s evolution into rental and single-family real estate with on-demand inspections [7:07] – Discovering operational waste and scaling massive renovations with a lean team [8:53] – Emotional investing and why knowing your market is key to long-term success [11:12] – How large REIT developments can distort local rental markets—and what to watch for [13:21] – Resident satisfaction starts at the turn: why detailed inspections drive better outcomes [15:08] – Seeker360: From measurements to mechanical recalls, asset intelligence redefined [16:20] – Estimating renovation costs using tech: square footage, roof pitch, cabinetry, and more [18:23] – Inspections as a risk mitigation tool: strengthen insurance claims with ongoing documentation [22:07] – Commonly missed due diligence issues: plumbing types, wiring, and septic capacity [24:44] – Pricing control through project underwriting: setting costs before vendors even bid [26:02] – Finding growth markets with a mix of historical data and post-COVID migration trends [27:28] – A sneak peek at Seek Now’s next big solution for middle-market and multifamily operators Quotables “Real estate can be extremely charming. But you really have to know your market.” “Be bold, be authentic. There’s not enough of that in this industry.” “The resident experience starts before they even see the home.” “You can’t rely on insurance as your business model. It’s the safety net, not the trampoline.” “Seeker360 gives you a full 360 of the home—every inch, every measurement, and even appliance recalls.” “Stop letting the contractor tell you what it should cost. You set the price.” Links & Resources Seek Now: https://www.seeknow.com REI INK Magazine: https://rei-ink.com RCN Capital Podcast: https://www.rcncapital.com/podcast Contact RCN Capital: info@rcncapital.com Closing Remark Enjoyed the episode? Take a moment to rate, follow, and review Uncontested Investing on your favorite podcast platform. Share it with your network to help more investors learn the art of smart, risk-aware investing—and thanks again for tuning in! /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38797425

Things To Know Before You Start Investing In Real Estate (Due Diligence) 10/21/2025

Things To Know Before You Start Investing In Real Estate (Due Diligence) In this episode of Uncontested Investing, we’re getting into one of the most critical (and often overlooked) parts of real estate investing — due diligence. Whether you’re buying your first property or scaling your portfolio, your profit is made long before closing, and due diligence is how you protect it. We walk through a comprehensive investor checklist, covering everything from verifying disclosures, zoning, and title issues to assessing flood zones, insurance, and environmental risks. We also discuss the power of local networking, using your professional partners wisely, and why your inspection reports and documentation can make or break your next deal. If you’re ready to level up your investing game and avoid costly surprises, this episode gives you the exact framework for doing your homework the right way every time. Key Talking Points of the Episode 00:00 Introduction 01:48 Reviewing property listings and disclosures 02:31 Key objectives for due diligence 03:37 Verifying permits, renovations, and property records 04:20 Market analysis: comps, absorption rates, and upcoming development plans 05:36 Why clear title, liens, and ownership verification matter 06:34 Boundary disputes and surveys: ensuring your property lines are accurate 07:44 Structural and system inspections: roofing, foundation, plumbing, electrical, HVAC 09:49 Zoning and code compliance: understanding setbacks, density limits, and regulations 11:45 Financial due diligence: taxes, assessments, and understanding true operating costs 12:29 Condo considerations: rental limits, HOA bylaws, and special assessments 14:34 Reviewing title insurance and old deeds 16:11 Environmental and site assessments: when to order a Phase I or Phase II 17:07 Real-life lessons from an old hat factory and contamination issues 18:34 Partnering with local experts: attorneys, inspectors, surveyors, and environmental specialists 20:32 Documenting and keeping records for recourse and resale value 22:30 Networking, organization, and how due diligence builds investor confidence Quotables “Try not to learn from your mistakes, learn from somebody else’s.” “Due diligence is about unveiling the potholes before you drive over them.” “Networking makes due diligence less overwhelming. You don’t have to do it alone.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38631225

Scaling A Nationwide Renovation Company with Bobby Triplett 10/14/2025

Scaling A Nationwide Renovation Company with Bobby Triplett In this episode of Uncontested Investing, we’re sitting down with Bobby Triplett, the Senior Vice President of Renovations at Offerpad, one of the nation’s leading real estate solution platforms. Bobby takes us behind the scenes of managing thousands of home renovations across multiple markets both for Offerpad and for large-scale investor clients. He shares lessons on leadership, scaling teams, managing vendor partnerships, and navigating market expansion across diverse regions and labor markets. We also dig into Offerpad’s Renovate program, which allows smaller and mid-sized investors to leverage Offerpad’s in-house construction network, and how partnerships, not competition, drive long-term success in the single-family rental and fix-and-flip spaces. If you want to learn how to scale efficiently, build strong vendor relationships, and improve ROI through consistency and ownership, this episode delivers a masterclass in leadership and operational excellence. Key Talking Points of the Episode 00:00 Introduction 01:00 Bobby’s start in real estate: from Invitation Homes to leading Offerpad’s renovation operations 02:09 The foundation of leadership: Why ownership and consistency matter most 03:13 Expanding into new markets and the unexpected hurdles of scaling nationwide 05:14 Setting clear expectations when finding and in maintaining strong vendor partners 07:10 How leadership mindset and coaching culture improve vendor relationships 08:40 Inside Offerpad’s Renovate program: Helping investors scale without hiring full-time staff 10:33 Why boots-on-the-ground project management still beats technology-only solutions 12:35 Deal Maker: How Bobby turned around an underperforming Atlanta market team 13:36 The power of organization, efficiency, and mentorship in scaling teams 15:45 Key data points when entering a new market: Labor, permitting, scalability 18:02 Why cross-department communication between acquisitions, renovation, and disposition drives profits 21:13 Bobby’s leadership motto: “Leave it better than you found it” 23:40 How to assess ROI and identify the “win” in any property 25:05 Building partnerships with wholesalers, investors, and industry peers 29:33 Defining your buy box and using data to scale deal pipelines 31:01 Leadership development at Offerpad: Investing in people, not just processes Quotables “Ownership matters more than anything. I’m not looking for finger pointers, I’m looking for people who own the problem and own the solution.” “Leave it better than you found it. That applies to properties, to people, and to partnerships.” “Turnover will crush your ability to scale. Build relationships that last.” Links Offerpad RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38564375

How to Build Relationships with Wholesalers & Brokers 10/07/2025

How to Build Relationships with Wholesalers & Brokers In this episode of Uncontested Investing, we continue our “Marketing and Deal Sourcing” series with a focus on one of the most powerful and often overlooked parts of growing your real estate business: building strong relationships with wholesalers and brokers. We break down how investors can create long-term partnerships that lead to faster closings, better funding terms, and steady deal flow. From communication tips and first impressions to networking strategies, check-ins, and avoiding common mistakes, this episode is a step-by-step guide to building credibility and trust with the people who can make or break your investment pipeline. If you want to scale your real estate portfolio and save time sourcing and financing deals, this episode gives you everything you need to strengthen those key industry connections. Key Talking Points of the Episode 00:00 Introduction 01:17 How brokers help investors connect with multiple lenders and find better terms 02:15 Setting expectations: communicating your goals, comfort zones, and loan criteria 03:03 Why repeat business and respect create stronger partnerships 05:08 Brokers and wholesalers as middlemen: how they streamline transactions 06:57 How to network with brokers and wholesalers—events, meetups, and online platforms 09:35 Making a strong first impression: what to say and how to present your track record 10:17 Communication etiquette: timely responses, feedback, and transparency 11:49 Handling tough conversations and maintaining respect during negotiations 13:37 Nurturing relationships: check-ins, sharing market info, and mutual referrals 14:11 Why providing referrals or testimonials strengthens broker relationships 15:45 Using CRM tools to track communication and broker details 16:48 Personal touches: celebrating milestones, sending congratulations, staying human 17:18 Common mistakes to avoid when working with brokers 18:53 Why you should never ignore “smaller” brokers 19:18 Mentorship mindset: helping others and learning from new connections 20:30 Long-term success: creating consistent partnerships and better terms 22:02 The ripple effect—expanding your network through brokers and wholesalers Quotables “As an investor, your broker is your best asset—they don’t get paid unless your deal closes.” “If you’re sending one deal a year, you’re not top of mind. If you’re sending ten a month, you are.” “Longevity in real estate comes from partnerships. Consistent partnerships create consistent profits.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38487120

Direct to Seller Marketing Tactics That Generate Leads for Real Estate Investors 09/30/2025

Direct to Seller Marketing Tactics That Generate Leads for Real Estate Investors In this episode of Uncontested Investing, we are diving deep into the power of direct-to-seller marketing for real estate investors. While many investors chase MLS deals or pay for expensive online ads, some of the most profitable opportunities still come from proven off-market deal sourcing strategies like direct mail, cold calling, door knocking, and text/email campaigns. We break down how to build targeted seller lists, craft personalized messages that resonate with motivated sellers, and avoid the pitfalls of generic outreach. You’ll also learn how to leverage CRMs, automation tools, and even AI to scale your direct-to-seller campaigns while maintaining a personal, authentic touch. If you’re serious about growing your real estate investing business, finding more off-market deals, and connecting with sellers directly, this episode is packed with actionable strategies to help you generate leads, build trust, and close more profitable deals in 2025. Key Talking Points of the Episode 00:00 Introduction 00:47 Direct mail campaigns: postcards, flyers, frequency, and personalization 01:27 Why it works: cutting out the middleman and meeting sellers where they are 03:01 Marketing to absentee owners, probates, foreclosures, auctions 04:50 Understanding seller pain points and meeting them with empathy, not just a lowball offer 06:16 Leveraging before-and-after photos and even partnerships to build trust 08:02 The four main channels: direct mail, cold calls/voicemails, door knocking, text/email campaigns 09:11 Cold calling tips: scripts, short voicemails, and respectful follow-up 10:49 Door knocking and in-person outreach: when and how to use it carefully 11:50 Text and email campaigns: compliance, opt-outs, and why automation helps scale 14:13 Crafting effective messaging: A/B testing, empathy, and tying to community 16:31 Importance of consistency—tracking results and sticking to follow-up schedules 18:29 Using CRM tools to track outreach, analyze wins, and refine strategy 20:18 Leveraging AI tools like ChatGPT for drafting postcards, scripts, and texts 21:03 Pitfalls: generic messaging, one-channel dependence, and poor follow-up 23:20 Scaling direct-to-seller marketing: when to outsource or bring on a VA Quotables “Don’t just come at this from the ‘I want your house at a discount’ vibe. Meet them as people first.” “Generic, impersonal messages get tossed in the trash more often than not.” “Scaling is about systemizing scripts, automation, and knowing when to outsource.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38371935

Using Social Media to Find Deals & Connect with Investors 09/23/2025

Using Social Media to Find Deals & Connect with Investors In this episode of Uncontested Investing, we continue our series on marketing and deal sourcing—this time focusing on how investors can use social media as a deal-finding and networking tool. From Facebook groups to LinkedIn connections, from Instagram reels to paid ads, we walk through the strategies that can help investors uncover off-market opportunities, build credibility, and attract both partners and capital. Social media isn’t just about posting pretty pictures—it’s about being authentic, consistent, and intentional with your content so that sellers, buyers, and other investors see you as a trusted resource. If you’ve been hesitant to lean into social media or you’re not sure how to make it work for your investing goals, this episode will show you practical ways to turn likes and comments into leads and closings. Key Talking Points of the Episode 00:00 Introduction 01:00 Using social platforms to source deals and connect with like-minded investors 03:33 Posting your “buy box” to attract sellers and referrals 04:21 Which platforms to prioritize: LinkedIn, Instagram, and where deals get shared 05:55 Targeted ads for motivated sellers and local real estate groups 07:46 Repurposing success stories and market updates into deal-attracting content 09:10 Storytelling through the full lifecycle of a deal—finding, renovating, reselling 11:05 Creating content for two audiences: sellers/buyers AND investors/partners 13:18 Authenticity and even mistakes: why transparency builds trust 14:14 LinkedIn as a credibility hub—high-value connections and partnerships 16:33 Pitfalls to avoid: being too salesy, ignoring engagement, not tracking results 18:12 Handling negative comments—pause, edit, and keep it professional 19:26 Tracking metrics, posting schedules, and experimenting with timing 20:20 Repurposing content across platforms without burning out 21:11 Social media success is not linear—why consistency and patience win 22:28 Collaboration, authenticity, and leveraging social media for deal flow Quotables “Not only can you find deals on social media, but you can also find people that can help you find those deals.” “Don’t just market properties. Market yourself, your personality, and your community.” “If you’re ignoring engagement, you’re setting yourself up to fail on social media.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38312800

Marketing Your Brand as a Real Estate Investor 09/16/2025

Marketing Your Brand as a Real Estate Investor In this episode of Uncontested Investing, Suzanne and I dive into the powerful world of branding for real estate investors. We often see investors hyper-focused on deals, renovations, and returns—but what about their personal brand? Today, we break down why marketing yourself is just as important as marketing your properties. From defining your niche to social media strategies, storytelling, and building community connections, we explore what it really takes to stand out in today’s competitive market. Whether you’re new to investing or looking to grow your influence, this episode delivers actionable tips that can transform the way others perceive—and connect—with your business. Key Talking Points of the Episode [0:00] - Kicking off with energy and why brand marketing matters [0:50] - The power of having a brand that people recognize and trust [1:37] - Defining your niche: fix & flips, rentals, or commercial? [2:53] - Identifying your target audience and tailoring your message [3:52] - Importance of consistency and interaction on social platforms [4:49] - Unique touches in your brand: home warranties, smart tech, etc. [5:10] - Choosing the right social media platform for your content [6:13] - Learning from others: follow but don’t copy [7:13] - Educational content vs. lighthearted fun—finding the right mix [8:25] - Tracking social media performance and adapting your strategy [9:11] - Networking: In-person still beats digital connections [10:12] - Offline marketing tactics: placemats, signage, sponsorships [11:32] - Building a memorable brand and value proposition [12:18] - Your online presence: websites, bios, and testimonials [13:06] - Storytelling and relatability as branding superpowers [13:29] - Dealing with criticism professionally [14:58] - Collaborating with creators and businesses to expand reach [17:53] - Bringing personality to your content with creative video ideas [18:35] - Educational how-to videos for extra value [19:11] - Analyze content performance to guide future strategy [21:11] - Don’t quit early—consistency and patience are crucial [22:10] - Set a content schedule and stick to it [22:28] - Don’t just market properties—market yourself [23:08] - Building brand equity through community engagement Quotables “You can’t just post—you’ve got to show up, interact, and stay consistent.” “Marketing yourself as a brand can take you to that next level as an investor.” “Social media is a tool—networking is the connection.” “Find your niche, master it, and build your brand around it.” “People connect with what’s real—so be real.” “You don’t need to be perfect, you just need to be present.” “The old school handshake and the new school hashtag go hand in hand.” Links & Resources RCN Capital Email: info@rcncapital.com REI INK Magazine Closing Note Loved the episode? Be sure to rate, follow, share, and review Uncontested Investing! We appreciate your support and can’t wait to see how you grow your brand. Don’t forget to tag us in your posts—we’re watching, cheering, and here to help. See you next week! /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38208740

Key Legal & Accounting Strategies for Real Estate Investors 09/09/2025

Key Legal & Accounting Strategies for Real Estate Investors In this episode of Uncontested Investing, we are wrapping up our “Building Your Team” series with two roles that can make or break your real estate journey: attorneys and accountants. We dive deep into why these professionals are essential, how to vet them, what pitfalls to avoid, and the questions every investor should ask before signing a retainer or engagement letter. From airtight contracts and asset protection to tax strategy, bookkeeping, and long-term financial health, the right legal and accounting team will protect your portfolio and accelerate your path to financial freedom. Whether you’re a new investor closing your first deal or a seasoned pro scaling a portfolio across multiple states, this episode gives you the tools to build a legal and accounting foundation that lasts. Key Talking Points of the Episode 00:00 Introduction 01:05 What attorneys do: protect assets, ensure contracts, advise on entities 02:28 Why local expertise matters for local ordinances and compliance 03:17 What accountants do: tax strategy, bookkeeping, cash flow analysis 04:09 Entity structuring: LLC vs. corporation & why it matters 05:54 Identifying proactive vs. reactive attorneys 07:12 What to look for in a CPA or accountant 08:45 The importance of strategic CPAs who bring solutions, not just reports 10:26 Vetting attorneys: Important questions to ask attorneys 12:43 Understanding the difference between transactional and litigation attorneys 13:48 Solo attorneys vs. law firms—when to scale up your legal team 14:58 Vetting CPAs: experience with real estate tax law, multi-state expertise 15:56 Accounting systems, dashboards, and red flags to avoid 19:20 Pitfalls: hiring generalists, waiting too late, or overpaying 23:20 Networking for recommendations—REI clubs, trade shows, LinkedIn 24:57 Why hiring pros who invest in real estate themselves is a bonus 26:01 Quarterly check-ins, open communication, and relationship management Quotables “Just because you’re not trying to do something illegal doesn’t mean you’re doing it right.” “Transparency is non-negotiable. A good attorney or CPA will give you proactive advice, not just answers when you ask.” “Hiring a family friend who’s an injury lawyer to handle your real estate deals is a recipe for disaster.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38129505

How to Find A Great Property Manager That Maximizes ROI on Your Investment Properties 09/02/2025

How to Find A Great Property Manager That Maximizes ROI on Your Investment Properties In this episode of Uncontested Investing, we continue our “Building Out Your Team” series by diving into one of the most crucial roles for any investor: the property manager. We explore why property managers are the boots on the ground and the true extension of the investor, and how hiring the wrong one can derail your portfolio quickly. From maximizing cash flow and tenant retention to protecting your long-term property value, the right property manager can make or break your strategy. This episode covers the qualities to look for, the red flags to avoid, the questions you need to ask during the interview process, and how to structure a long-term relationship that sets both you and your property manager up for success. Key Talking Points of the Episode 00:00 Introduction 01:01 The real role of a property manager in your real estate business 02:13 Tenant Relationships: Why personal touches lead to renewals 03:45 Qualities of a good property manager: Transparency, proactivity, responsiveness 05:50 How reputation and local experience will translate into attracting tenants 07:35 Systems and processes: tenant screening, maintenance, rent collection 08:45 Legal knowledge and fluency in local ordinances 10:47 Key interview questions when finding a property manager 12:56 The importance of the relationships built with your tenants 13:26 Handling maintenance requests and emergencies 14:34 Tenant screening: credit, background checks, and criminal history 15:51 Fees, services, and ensuring fairness in contracts 16:56 How references can help you find the right property manager 19:16 Red flags: vague answers, poor communication, no written agreements 21:02 Excessive maintenance markups and lack of online presence 23:31 Vendor relationships, likability, and tenant interactions 26:02 Tips for investors: trial periods, evaluation, local vs. national property managers 29:10 Long-term relationships: clear expectations, bonus incentives, and accountability 33:39 Communication, escalation procedures, and long-term success strategies Quotables “The property manager is an extension of you as an investor. They handle what you can’t, so you can focus on growth.” “Transparency is non-negotiable. If they’re closed off in the first meeting, that’s a red flag.” “Don’t just hand your property over and forget it. Set expectations, review reports, and stay engaged.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/38046425

Building Powerful Relationships & Partnerships with Other Investors 08/26/2025

Building Powerful Relationships & Partnerships with Other Investors In this episode of Uncontested Investing, we’re diving into one of the most overlooked yet powerful tools in real estate investing: networking with other investors. While contractors, asset managers, and lenders are crucial, the truth is that some of the most valuable partnerships you’ll ever form are with people doing the same thing you are—other investors. We discuss how to find like-minded partners, why authenticity is the foundation of trust, and how joint ventures and syndications can help you scale faster than going solo. This conversation is packed with insights on building community, accessing off-market deals, leveraging partnerships for efficiency, and the patience required to make networking a long-term strategy for success. Key Talking Points of the Episode 00:00 Introduction 01:14 The power of organizations like the National REIA for networking 02:15 Why sharing knowledge accelerates your business 04:01 Turning off-market leads into partnerships and deals 05:44 Authenticity in networking: Why being genuine matters 06:11 Social media vs. In-person networking 07:27 Follow-up: turning first meetings into long-term partnerships 08:12 Meeting people with the intention to provide value 10:05 Every investor is a mentor: Building relationships by learning from each other 12:01 Leveraging partnerships for deal flow & efficiency 13:16 Joint ventures & syndications: scaling bigger together 16:04 Building trusted referral networks through partnerships 17:43 Patience in networking: Why building your network is a long game 19:15 Staying consistent, watering the grass, and plucking the weeds Quotables “It’s not always about who can help me find the next deal, it’s about building a community.” “Authenticity is the key. If you’re not genuine, that’ll show itself pretty quickly.” “When you work with others, you’re not making less money—you’re securing more properties.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/37948750

Why Every Real Estate Investor Needs an Asset Manager 08/19/2025

Why Every Real Estate Investor Needs an Asset Manager In this episode of Uncontested Investing, we’re breaking down one of the most overlooked roles in a real estate investor’s team: the asset manager. We dig into what exactly an asset manager does, how they’re different from a property manager, and why their value stretches far beyond spreadsheets. From analyzing financial health to forecasting long-term strategies, mitigating risks, and taking emotion out of tough investment decisions, an asset manager can be the key to turning your portfolio into a true wealth-building machine. If you’ve ever wondered when (or why) you should bring on an asset manager, this episode will give you the clarity and confidence you need. Key Talking Points of the Episode 00:00 Introduction 00:41 What is an Asset Manager? 01:42 Asset Manager vs Property Manager 03:03 How an Asset Manager will help take emotions out of investment decisions 04:24 Budgeting, forecasting cash flow, and risk management 06:00 Maximizing returns: Lease audits, rent analysis, and market comparisons 09:21 Asset Managers as trusted partners in business 11:50 Building trust and transparency with your asset manager 14:05 Setting expectations, sharing goals, and aligning long-term vision 15:05 How to select the right Asset Manager: Due diligence and interviews 17:55 When is the right time to hire one? Scaling and hitting roadblocks 19:20 The natural cycle: from property management to asset management 20:43 Investing in your portfolio through assistants and asset managers Quotables “An asset manager can most comfortably remove emotion out of the transaction.” “They’re not just adding money to the bottom line—they’re adding value to your entire investing strategy.” “The good ones make more money when their clients make more money. That’s true alignment.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/37863215

Finding the Right Contractors & Building Lasting Relationships 08/12/2025

He Built a 1,400-Agent Empire by Walking the Talk with Tom Truong 08/05/2025

He Built a 1,400-Agent Empire by Walking the Talk with Tom Truong In this powerful episode of Uncontested Investing, Tom Truong—real estate entrepreneur and global leader at eXp Realty—joins the show to share the unconventional path that took him from an insurance CFO to managing 1,400 agents across 37 states and five countries. Tom opens up about early lessons learned from his mom, how a chance trip to see Robert Kiyosaki shifted his mindset forever, and why his leadership style is built on doing the work with his team, not just telling them what to do. His philosophy of “show up early, get involved, stay late” has fueled a career marked by scale, generosity, and deep impact. Whether you’re a new investor looking to build your team or a seasoned pro wondering how to create more leverage, this episode delivers clear, actionable advice with heart. Episode Highlights: 00:00 – Introduction to Tom Truong and the theme of building your team 01:00 – Tom shares his journey from insurance CFO to real estate investor 03:45 – Why Tom believes in investing with people, not just coaching them 05:45 – His core philosophy: do well financially so you can do good for others 07:15 – How he manages 1,400 agents with systems, structure, and CRM tools 10:30 – The global growth of eXp Realty and what makes it investor-friendly 13:50 – Identifying your hourly value and outsourcing low-impact tasks 17:30 – The most important roles to hire first as a real estate investor 22:30 – Tom’s criteria for vetting team members and spotting commitment 26:00 – The story behind his personal mission to help 100 people succeed 28:00 – Using blockchain to expand access to real estate investing 30:10 – How Tom sets clear, written goals with accountability built in 32:00 – Dealing with underperformance through one-minute conversations 34:00 – Why Tom “jumps in the dumpster” and leads by example 35:45 – Tips for new investors to build a network and find their first deal 37:20 – Tom’s passion: helping motivated people transform their lives 5 Key Takeaways “Help 100 People” is more than a motto—it’s Tom’s mission. Inspired by his late mother, Tom is committed to lifting others up through education, partnership, and action. Don’t just coach—walk the walk. Tom believes the best mentorship comes from putting your own money into deals and doing them alongside your mentees. Build systems, not just teams. He uses CRM tools and organized communication systems to manage a global team without dropping the ball. Leverage is key. Identify your hourly value, then delegate everything else—Tom employs three assistants who work in shifts to cover nearly 24/7. The fortune is in the follow-up. One of his core mantras is to stay in touch and track every meaningful interaction with intention. Notable Quotes “The fortune is in the follow-up.” “If I tell you a deal is good, it’s because I’m willing to put my money in it.” “Show up early, get involved, stay late—those are the words my mom gave me, and I live by them.” “You don’t have to eat the whole pie. Split the pie and build a life around freedom.” Resources & Mentions Tom Truong on Instagram: eXp Realty: RCN Capital: REI Ink Magazine: Let me know if you’d like this formatted for YouTube, email, or blog content as well. /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/37666845

Tenant Screening Tips for Growing Real Estate Portfolios 07/29/2025

Tenant Screening Tips for Growing Real Estate Portfolios In this episode, we’re diving into one of the most critical and often overlooked pillars of successful real estate investing: tenant screening. Whether you’re just getting started or actively scaling your rental portfolio into the double or triple digits, your ability to consistently place the right tenant will either fuel your growth or derail it completely. I’ve seen investors make the mistake of relying too much on their gut, rushing into lease agreements because a property’s sitting vacant, or making subjective, emotionally driven decisions. That’s a recipe for legal headaches, late rent, and high turnover. This episode is all about avoiding those pitfalls with a reliable, repeatable, and legally compliant process for screening tenants at scale. We cover everything from automation tools to red flags to fair housing violations and we even get into how you can still offer second chances to tenants without putting your entire investment at risk. If you’re looking to grow without burning out, this is the episode for you. Key Talking Points of the Episode 00:00 Introduction 01:27 How consistency will help with legal compliance and redlining risks 04:05 Screening criteria: credit, eviction, employment, and documentation 06:54 Leveraging technology to automate tenant screening 08:40 Legal compliance and city-specific ordinances for multi-market investors 09:43 Understanding the cost of vacancy when making decisions 10:15 The role of credit history vs. credit score and identifying red flags 12:27 How to effectively verify your tenant applicants’ information 14:13 Avoiding fair housing violations: training your team and documenting everything 17:01 Why you can’t afford to let emotion or “sob stories” cloud screening decisions 19:02 Second chances vs. red flags: how to evaluate borderline tenants legally and fairly 21:50 Building out a team that can support you as you grow your portfolio 23:54 Resources to help you get your processes aligned Quotables “Just because you have a beautiful asset doesn’t mean finding the right tenant is a piece of cake.” “There should be no gray area. Your screening process needs to be consistent and legal for every single applicant.” “An eviction on record is a red flag. But don’t just check boxes, look at patterns.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/37578235

Using VAs to Handle Day to Day Operations in Your Real Estate Investing Business 07/22/2025

Using VAs to Handle Day to Day Operations in Your Real Estate Investing Business In this episode of Uncontested Investing, we will wrap up our deep dive into property management by exploring one of the smartest scaling tools in real estate: virtual assistants (VAs). From tenant communication to maintenance coordination and bookkeeping, VAs are changing the game for landlords, operators, and investors of all sizes. We’re breaking down how VAs can handle everything from leasing logistics to after-hours emergency calls and why using them can make a small operation look like a Fortune 500 team. If you’ve been overwhelmed by the day-to-day or wondering how to grow without burning out, this episode offers real solutions with tested systems and tools. Key Talking Points of the Episode 00:00 Introduction 00:47 The flexibility of working with VAs 01:49 Illusion of Size: How VAs can make you look bigger 03:26 Delegating leasing and tenant communication to VAs 05:04 Leveraging VAs for administrative tasks and operational efficiency 06:30 Lease renewals, document collection, and making sure timelines are met 07:39 Better maintenance management: responding to requests and after-hours support 10:00 Boosting tenant retention through high quality communication 12:35 Bookkeeping, reporting, and tracking payment activity 14:51 Where to find and hire trained VAs for your business 16:03 Time zone advantages and multilingual support from VAs 18:01 Training your VA: SOPs, permissions, and delegation boundaries 19:21 VA Communication Systems & Task Management Tools: Zoom, Slack, Trello 21:45 Setting the standards and providing training to support your VA 23:03 Building trust, promoting from within, and growing with a VA team Quotables “A VA can make you look like a 30-person team, even if it’s just you and a partner running the show.” “If you’re scaling, your time is better spent strategizing, not chasing utility bills.” “Build trust slowly. Start them on simple tasks. In six months, they could be running your books.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/37482575

Leveraging Technology to Streamline Your Rental Operations 07/15/2025

Leveraging Technology to Streamline Your Rental Operations In this tech-driven episode of Uncontested Investing, we’re diving into how property investors can streamline their rental operations by embracing the latest in property tech. From virtual showings and smart locks to tenant communication tools and automated rent collection, we break down the tools you need to improve tenant experience, boost your efficiency, and safeguard your properties. Whether you’re a first-time landlord or managing a growing portfolio, this conversation will help you level up. We also touch on the future of real estate tech, from VR showings to AI-powered tenant support, and why your willingness to adopt these tools could be your biggest competitive advantage. Key Talking Points of the Episode 00:00 Introduction 00:40 Why tech matters in property management 02:01 The big four benefits of property tech 03:23 How property tech has evolved over the years 04:00 Leasing and Tenant Acquisitions: Zillow, Redfin, 05:02 Virtual tours and 3D walkthroughs for tenants moving from out of state 07:11 Online rental applications and background checks 09:44 How technology provides security for both tenants and landlords 10:45 Secure cloud storage and data protection 12:08 Rent collection and accounting software: Buildium, Appfolio, RentRedi 13:08 How automations can help back you up in resolving squatter issues 14:53 Tax season benefits from using Quickbooks for accounting 17:00 How maintenance management tech increases efficiency 20:34 Smart Home Technology for preventive maintenance 22:16 The biggest benefits of using smart home technology in your rentals 24:05 The impact of having effective tenant communication 25:43 Leveraging analytics and forecasting platforms 28:11 The future of property management technology: AI chatbots, smart locks, and more 30:06 Why it’s important to learn technology for your rental properties Quotables “If you’re afraid of tech, you’re kind of an outsider in this industry now.” “Even mom-and-pop landlords with fewer than 25 doors can and should be using tech.” “Tech isn’t just a convenience—it’s how you stay competitive, compliant, and connected.” Links RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/37399670

How Property Master Became A Nationwide Renovation Powerhouse with Culture First with Kelly Brooks CEO of Property Masters 07/08/2025

How Property Master Became A Nationwide Renovation Powerhouse with Culture First with Kelly Brooks CEO of Property Masters In this episode of Uncontested Investing, we’re sitting down with Kelly Brooks, the dynamic CEO of Property Masters, to unpack her powerful journey from early college challenges to leading one of the most trusted renovation companies in the industry. Kelly shares how she built a culture that prioritizes consistency, trust, and treating every project like it’s her own and how her leadership style has led to explosive growth and a reputation for excellence. From being one of the first women to lead in a male-dominated construction space to expanding into new markets with strategic vision, Kelly delivers real advice for investors looking to grow their portfolios and partner with the right vendors. This episode is packed with insights for new and seasoned real estate investors who are serious about building long-term success. Key Talking Points of the Episode 00:00 Introduction 01:40 Kelly’s unconventional start in real estate 02:40 Breaking into the Fannie Mae SAM program 03:55 Balancing business building and motherhood 05:05 From 3 employees to 150+: How culture scaled with growth 07:06 Property Masters’ cradle-to-grave renovation model 10:29 Kelly’s career-defining moments and pivots 13:36 Growth lessons from market slowdowns 14:53 Renovation priorities across commercial and residential 17:30 How Property Masters handles reviews and feedback loops20:12 Building peer recognition and company culture 22:27 Tips for investors vetting vendors and avoiding scams 24:04 The real cost of working with the wrong contractors 28:59 Kelly’s two-part life and business motto 30:54 Approaching networking opportunities as your genuine self 32:05 The future of Property Masters Quotables “Do what you say you’re going to do. Treat people the way you want to be treated. That’s how I lead, raise my kids, and run this business.” “You can always find someone $5 cheaper. But can you find someone who will pick up the phone and do what they promised?” “We don’t grow just to grow. We expand when we’ve earned the right to—when we’ve proven we dominate the markets we’re in.” Links Property Masters RCN Capital REI INK /episode/index/show/bc3c9186-c7c7-468b-af79-ba6988882a12/id/37308090

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