loader from loading.io

27 - Stephanie Lilak, CHRO at Dunkin Brands

Best Hire Ever

Release Date: 02/19/2021

57 - Shaunda Zilich on Building a Modern Employment Brand show art 57 - Shaunda Zilich on Building a Modern Employment Brand

Best Hire Ever

In Episode 57 of ,  talks with , People Brand Leader at Marriott International, on the best way to build a modern employment brand at your company.  Among the topics discussed: --Why she calls it People Brand, not Employment Brand --The 3 big components to building a modern employment brand, regardless of the size of your company --The best way to maximize use of your employment brand in the field (toolkits and what should be included in those) --If you're just gettting started out and don't have a stand alone department for people brand, what type of skills you should...

info_outline
56 - Going Deep on Quality of Hire with Mike Fitzsimmons from Crosschq show art 56 - Going Deep on Quality of Hire with Mike Fitzsimmons from Crosschq

Best Hire Ever

In Episode 56 of ,  talks with  (CEO and founder of Crosschq) about all things related to QUALITY OF HIRE. The conversation centers around the link/correlation of some common hiring elements we naturally think are linked to great quality of hire – referrals, interviews, assessments and more. Turns out, things aren't what we think they are. Mike breaks down with the Crosschq research says about each of these big areas (spoiler alert – the link of each to quality of hire isn’t what we think it is) and then lays out the reality – that every organization is unique and...

info_outline
55 - New Book on Recruiting!! 55 - New Book on Recruiting!! "The Talent Fix" by Tim Sackett

Best Hire Ever

In Episode 55 of ,  talks with  (TA industry analyst, HRU Tech, The Tim Sackett Project) about his new book, "The Talent Fix, Volume 2" (), Musings between KD and the artist known as Sackadaumus including the following: --2:15 - Did the world need The Talent Fix, Volume 2?  As sequels go, is this The Empire Strikes Back or Weekend At Bernie's 2? --3:55 - KD hates Zombie Movies.  Enough to make sure the lights are on during World War Z.   --9:34 - Tim Sacket give you his elevator pitch for why you should by "The Talent Fix, Volume 2", available for...

info_outline
54 - Real Interviewing AI for Recruiting Teams (with Mark Simpson from Pillar) show art 54 - Real Interviewing AI for Recruiting Teams (with Mark Simpson from Pillar)

Best Hire Ever

In Episode 54 of ,  talks to on all things AI in the space of Talent Acquisition, including the following nuggets: 1. How COVID created critical mass related to remote interviewing that gave rise to a company like Pillar.hr. 2. Why the first job of any recruiting AI should be to give time back to the recruiter or hiring manager via automated interview summaries, making collection of interview feedback easier, etc. 3. Why the right AI can help a hiring manager understand when they are talking too much among other awareness items (can you guess what the target...

info_outline
53 - Three Positive Vibes Hiring Managers Can Give Candidates (to get better info) show art 53 - Three Positive Vibes Hiring Managers Can Give Candidates (to get better info)

Best Hire Ever

In Episode 53 of ,  goes solo for 12 minutes of goodness and talks about Three Positive Vibes Hiring Managers Can Give Candidates (to get better info) including the following: 1. Off the top, compliment something in their background   2. Be demonstrative in saying you really like something they said or described   3. Use the “you’re good at this” intro to a behavioral interview question to loosen up follow up responses Make the candidate feel great and you get better info!! Please  and  to get the latest delivered to you.  ...

info_outline
52 - Tyler Weeks talks Talent Analytics and Applications of AI in TA show art 52 - Tyler Weeks talks Talent Analytics and Applications of AI in TA

Best Hire Ever

In Episode 52 of ,  talks with , VP of Talent Analytics at , about all things related to the the state of Talent Anlytics in the corporate world (and his life in the world of data), including the following: What it is like being a talent analytics leader at a F200 company The best thing about Tyler's job The most challenging thing about Tyler's job Where does TA usually fall short related to how they view TA Analytics What are the biggest areas of opportunity in TA related to the coming wave of AI Come for the data talk, stay for the KD's review of Tyler's workspace,...

info_outline
51 - Labor Economist Andrew Flowers on the 2024 Job Market show art 51 - Labor Economist Andrew Flowers on the 2024 Job Market

Best Hire Ever

In Episode 51 of ,  talks with , Labor Economist for job programmatic provider , about all things related to the 2024 job market, including the following:      --Current probablity of a 2024 Recession as seen through labor stats,      --The interaction between unemployment, labor market participation, and quick quits,       --Did we have a recession in the techonology space in 2023, and      --Trends in job posting volume  (it's down) and what it means for 2024. This conversation includes the story of how...

info_outline
50 - Sarah D'Angelo on the State of Campus Recruiting in 2024 show art 50 - Sarah D'Angelo on the State of Campus Recruiting in 2024

Best Hire Ever

In Episode 50 of ,  talks with , Director of University Recruiting at Marriott International, in a wide ranging discussion about the state of campus recruiting, including the following:      --How campus recruiting is recovering from the COVID era,       --What students are looking for in employers in 2024 (spolier alert - it's changed!), and      --How smart university recruiting teams can listen, engage, and get the best talent that fits their needs. Sarah breaks down the rebuild from the lost year of 2020 in campus...

info_outline
49 - Three Big TA Tech Trends for 2024 (AI, Skills, CRM) with Tim Sackett show art 49 - Three Big TA Tech Trends for 2024 (AI, Skills, CRM) with Tim Sackett

Best Hire Ever

In Episode 49 of ,  talks with  (TA industry analyst, HRU Tech, The Tim Sackett Project) on the Three Big TA Tech Trends for 2024.  Tim shares what he learned in 2023 HR Tech conference season and outlines the biggest trends for 2024, including the following: --AI and LLMs as they apply to Talent Acquisition --The Skills Revolution --CRM Tim and KD break each area down and talk about what they love about each trend, the challenges they see. Come for the broad trends, stay for jaded discussion of whether each trend is more vapor than real for 2024....

info_outline
48 - 5 Big Recruiting Questions to Answer in a Post-Pandemic World (with Tim Sackett) show art 48 - 5 Big Recruiting Questions to Answer in a Post-Pandemic World (with Tim Sackett)

Best Hire Ever

In Episode 48 of ,  talks with  (TA industry analyst, HRU Tech, The Tim Sackett Project) on the 5 Biggest TA/Recruiting Questions to Answer in a Post-Pandemic World.  We're well over a year since recruiting ramped back up in April 2021, and it looks like this is the new normal and the old environment is not coming back. <Sigh> That means we've got some things to figure out. KD and Tim each bring their 5 biggest things and react in real time since they didn't share with each other beforehand.  Among the topics covered: --Does your tech stack need to...

info_outline
 
More Episodes

In Episode 27 of BEST HIRE EVERKris Dunn talks with the amazing Stephanie Lilak (CHRO of Dunkin' Brands) on variety of topics, including her favorite interview questions, how she works to make sure Dunkin' gets the talent it needs, what she learned in her first year as a CHRO (that nobody told her) and more.

Steph and Kris share their favorite HR phrases and Steph shares the common characteristics of the people she considers her BEST HIRES EVER.  A great episode!

Please subscribe, rate and review (Apple) and follow (Spotify) to get the latest delivered to you.  Click here if you don't see the player below!

SHOW HIGHLIGHTS:

Steph and KD hit some rapid fire items:

4:00 - Stephanie shares her favorite interview question - "6 words that describe you" and "6 words others use to describe you" and interviews KD live. KD does...sort of OK.

5:50 - Stephanie shares what she's after when she asks those questions (speed, attention to detail, views of others about you) and shares where at times, it goes a bit dark if candidates struggle.  

8:17 - Stephanie shares he "go-to" drink at Dunkin'.

9:03 - KD asks Stephanie for her favorite movie that reminds you how crazy her life in HR can be.

10:10 - KD asks Stephanie for the stage in the recruiting funnel in her career that always seems to need attention (apply, source, screen, hiring manager interview, make a selection, offer, hire).   

12:49 - SL names the Boston sports team she's adopted since she's moved from General Mills in the Midwest… Spoiler alert - it's not the Patriots.  KD talks about his love for the movie, "The Town"... 

Deeper Dives:

17:30 - Change – what a career at General Mills, then the move to Dunkin'. What did Stephanie learn about herself the first year in as a CHRO?   Anything she had to relearn since she had the great career at one company for so long?  Deep thoughts here - it's lonely being a CHRO, and Stephanie didn't fully realize that until she was in the seat.

24:38 - KD asks Stephanie to comment on the key to making sure a company like DD gets its fair share of talent in the recruiting world? Lots of discussion about  employment brand here - how does it contribute to the recruiting success, the "activation of employment brand" at Dunkin', both internally and externally by the tagline "Fueled by You."

30:55 - KD and Stephanie talk about COVID, company culture and the workplace. What are some things that are on her mind mind related to how her HR function and the company itself will morph as we (hopefully) get to the post-COVID period?  We discuss the saying, "Life is a Bell Curve", at length here!

39:07 - Close:  Who is Stephanie Lilak's BEST HIRE EVER and why?  There's been twelve of them (!!), and she has a list that defines what it takes to reach that designation. Smart.

SHOW NOTES AND RESOURCES:

---------Stephanie Lilak

Stephanie Lilak on LinkedIn

------------Kris Dunn

Kris Dunn on LinkedIn

Kinetix

Kris Dunn on Twitter

Kris Dunn on Instagram