What Makes John Hall & Relevance a Best Place To Work: Building a Culture of Care

In this conversation, Matt Granados interviews John Hall, the CEO of a growth marketing service firm. They discuss how to grow employees, how to grow as a person, and how to give back to the community. The conversation highlights the importance of coaching from the leadership team, providing access to resources and trainings, and creating a safe and encouraging work environment. They also discuss the concept of missionary employees versus mercenaries and the value of giving and receiving honest feedback. John Hall emphasizes the importance of being genuine, showing appreciation, and following through on promises. He also shares his approach to mentorship and creating a culture where employees can be the best version of themselves both inside and outside of work. John Hall emphasizes the importance of being prepared to help others in any situation. He shares how he has developed various skill sets and built a storage area to provide assistance when needed. He also highlights the value of listening to people and finding ways to make their lives better without creating a sense of entitlement. John discusses the importance of recognizing and giving credit to others, as well as the significance of creating a culture where everyone feels supported. He also shares his approach to incorporating good deeds into business decisions and the positive impact it has on employees and the community.

 

Keywords:

employee growth, personal growth, community involvement, coaching, resources, trainings, safe work environment, feedback, missionary employees, mercenaries, mentorship, genuine, appreciation, follow through, preparation, skill sets, assistance, listening, making lives better, recognition, credit, supportive culture, incorporating good, positive impact

 

Takeaways:

• Coaching from the leadership team is important for employee growth.
• Providing access to resources, trainings, and tools helps employees improve.
• Creating a safe and encouraging work environment fosters growth and prevents fear of retaliation.
• Giving and receiving honest feedback is crucial for personal and professional development.
• Mentorship opportunities can be created by genuinely caring about employees and helping them be the best version of themselves.
• Being genuine, showing appreciation, and following through on promises are key to building trust and a positive culture. Be prepared to help others in any situation and develop the necessary skill sets.
• Listen to people and find ways to make their lives better without creating entitlement.
• Recognize and give credit to others for their contributions.
• Create a culture where everyone feels supported and valued.
• Incorporate good deeds into business decisions to have a positive impact on employees and the community.

Titles:

• The Power of Genuine Appreciation and Follow-Through
• Creating a Culture of Mentorship and Personal Development Being Prepared to Help Others
• Creating a Supportive Culture

Sound Bites:

• "Coaching from the leadership team is amazing."
• "If someone comes to you and they feel like it's value, do it."
• "Being genuine and willing to take feedback back is what makes mentoring true."
• "I've tried to be prepared for any situation that if someone needs me"
• "It's listening to people and saying what will make their life better without making them feel entitled or owed"
• "We will be there for you as a company, whether it's job, Misty leadership or an intern"

Chapters:

00:00 - Fostering a Culture of Care and Support

03:07 - Developing Missionary Employees

07:24 - The Power of Honest Feedback and Mentorship

10:17 - Leading by Example and Thoughtful Leadership

39:25 - Incorporating Good into Business: Impact on Employees and the Community

47:15 - The Power of Listening and Value Journalism

54:10 - Community Impact: Enhancing Productivity and Happiness