A Privates Conversation with Kejal MacDonald of Thinx and Tushy
Release Date: 10/27/2020
Brandsplaining
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info_outlineToday’s episode is a g*damn treat because we got to talk to the hilarious, wicked smart Kejal MacDonald about her time working for Tushy and Thinx—two iconic brands that have mastered the art of using humor to humanize taboo topics.
Kejal is a literal brand master—with Masters Degree in Branding—and currently runs a marketing agency called Zuzu Digital, so it was a pure delight to pick Kejal’s brain about her time with these brands and hear her insights on the power of comedy to eliminate isolation and shame and bring a sense of truth and humanity to taboo topics.
A little background on the two brands we talked a ton about: Tushy makes bidet attachments that have introduced America to the derriere way that much of Europe and Asia has been accustomed to for decades—and they’ve relied on an arse-nal of puns to help them get the message to butts all across the US. They’ve been featured everywhere from Forbes, Vanity Fair, and The New York Times. We both have one and can attest to their greatness. Also, we took on Tushy for our Slogan Challenge that you can watch here.
Thinx is a feminine hygiene company known for their revolutionary reusable period underwear, their candid, bold voice, and getting their ads rejected from being on the New York subway. They also have a brand called SPEAX which is incontinence underwear, and BTWN which is specifically geared towards menstruating adolescents.
We covered a lot of ground with Kejal on a lot of really strong takeaways for anyone running a brand. Like:
- How hyper-specificity in your marketing allows for easy ideas
- Why EVERYONE should be using humor in their business...especially the ones most afraid of it
- How humor creates community and a rapport and relationship with your consumer
- Levity and inclusion and undoing stigmas
- How Ben & Jerry’s are killing it rn
- The link between laughter and brand likeability
- Thinking of brands as people with personalities
- Why you should stick with your strong POV
- How consistency and commitment are two keys in comedy
- Why puns get a bad rap
- And a thousand great tangents and callbacks and anecdotes in between...including a Bubba Sparxxx story you have to hear.
You can follow Kejal at @KejalMacDonald and @zuzudigital or at www.zuzudigital.com
Minute markers for your skimming pleasure (how dare you):
9:18 Spiller Qs
19:18 Branding Qs