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Episode 969| Verizon Business Leadership with Chris Pagano

The Brian Hess Show

Release Date: 10/04/2025

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What’s happening, what’s happening?! Welcome back to the show!

Today’s episode is special—not just because we’re talking business and technology—but because we’re reconnecting with an old friend and powerhouse leader in the wireless world, Chris Pagano, Senior Director of Segment Marketing & Business at Verizon Business.

We dive deep into leadership, longevity, and the evolution of one of the world’s most influential brands—and how relationships, consistency, and innovation continue to drive Verizon’s success. 

In this episode, we break down: 

✅ How relationships build lasting careers and cultures within big organizations

✅ The evolution of Verizon—from retail roots to global tech powerhouse

✅ How AI, cybersecurity, and digital transformation are shaping the future of connectivity

✅ Why reliability, relationships, and service still win in a transactional world

✅ What small business owners can learn from Verizon’s model of innovation and trust

We also unpack what it takes to stay relevant in a rapidly changing industry, how Verizon supports small businesses with digital tools and education, and why great companies are built by great people—one relationship at a time. 

🔥 CHALLENGE: Think about your own business or career—are you building relationships or just transactions? What can you do this week to strengthen your connections and serve people better? If today’s episode brought you value, do me a favor—Like, Subscribe, and Share this with someone who needs to hear it!

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