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EP248 Balanced Comfort, Brutal Lessons: Scaling, Losing Half Your Revenue, and Starting Over with AI with Aaron Husak (November 2025)

Building HVAC Science

Release Date: 12/12/2025

EP282 Building Better Leaders: Jane Sidebottom on Mentorship, Workforce, and the Future of HVACR (July 2026) show art EP282 Building Better Leaders: Jane Sidebottom on Mentorship, Workforce, and the Future of HVACR (July 2026)

Building HVAC Science

Quotes from the episode:    "It's not just about features and benefits anymore. It's about the impact your products have on your customer's business."    "Training teaches skills. Mentorship builds confidence."    "Someone somewhere saw that we were good at something and helped us channel it."    "Words matter."      The HVACR industry has talked about the workforce shortage for decades—but are we finally making progress?    In this episode, Bill sits down with Jane Sidebottom,...

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EP281 Building a Diagnostic-First HVAC Company with Derek Aarstad show art EP281 Building a Diagnostic-First HVAC Company with Derek Aarstad

Building HVAC Science

Quotes from the episode:    "When your HVAC system is performing at 100%, but the home isn't, the problem isn't the equipment anymore."    "Our job is to be investigators first and installers second."    "Homeowners don't just need to know their HVAC system. They need to know their home."    "If you think I'm doing too much testing, I'd argue you're probably not doing enough."    Many HVAC contractors say they focus on comfort, but Derek Aarstad has built his entire business around proving where comfort...

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EP280 What 130 Million Homes Can Teach HVAC with Scott Rosenberg (June 2026) show art EP280 What 130 Million Homes Can Teach HVAC with Scott Rosenberg (June 2026)

Building HVAC Science

Quotes from the episode: “You sell an amazing product that represents the future of home heating and cooling. But selling it, promoting it, and capturing consumers’ attention is hard. At 257, we use data to help you do that more efficiently.”  “The best way to judge the effectiveness of machine learning and AI is by the outcome: Did I sell more at a lower cost?” “It wasn’t simply having a heat pump or solar system. Talking about it during the sales process had a positive effect on the home’s sale price.” How can HVAC contractors identify the homeowners most likely to...

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EP279 Curiosity, Heat Pumps, and the Details That Matter – A Conversation with Edward Louie (July 2026) show art EP279 Curiosity, Heat Pumps, and the Details That Matter – A Conversation with Edward Louie (July 2026)

Building HVAC Science

Quotes from the episode:   "Comfort isn't just about air temperature—it's also about the temperature of everything around you."   "If it's difficult to maintain, eventually it simply won't be maintained."   "Stay curious about your built environment. Pay attention, ask questions, and keep learning."   Edward Louie of Pacific Northwest National Laboratory joins Bill Spohn for a thoughtful discussion that goes far beyond heat pumps. Known throughout the building science community for his data-driven LinkedIn posts and willingness to challenge conventional wisdom, Edward...

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EP278 From Boiler Timers to Predictive Control: Smarter Heat for Multifamily Buildings with Heather Zoberman from Entech (June 2026) show art EP278 From Boiler Timers to Predictive Control: Smarter Heat for Multifamily Buildings with Heather Zoberman from Entech (June 2026)

Building HVAC Science

Quotes from the episode: “Technology does its best work when it turns invisible problems into obvious next steps.” “Most buildings are already telling us what they need. The trick is finally learning how to listen.” “You can’t optimize what you can’t see, and old buildings have been hiding their stories in boiler rooms for decades.” In this episode of Building HVAC Science, Bill speaks with Heather Zoberman of ENTECH about how older multifamily buildings can move from basic, wasteful boiler control toward smarter, data-driven heating and cooling management. Heather explains...

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EP277 Dirty Little Secret: Why Heat Pumps Need Deep Cleaning with Gabriel Erde-Cohen (June 2026) show art EP277 Dirty Little Secret: Why Heat Pumps Need Deep Cleaning with Gabriel Erde-Cohen (June 2026)

Building HVAC Science

Quotes from the episode: “Heat pumps can’t meet their promise if they’re not properly maintained.” “Vacuuming the filter matters, but it is not the same thing as deep cleaning the system.” “If it has a coil and a fan, we can clean it.” “Electrification only works as intended when the equipment keeps working as intended.” In this episode of Building HVAC Science, Bill talks with Gabriel Erde-Cohen, founder of We Clean Heat Pumps, about an often-overlooked part of electrification: what happens to heat pumps after installation. Gabriel shares how his Vermont-based business...

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EP276 When “Passed Inspection” Isn’t Good Enough with Cy Porter (May 2026) show art EP276 When “Passed Inspection” Isn’t Good Enough with Cy Porter (May 2026)

Building HVAC Science

Quotes from the episode: “Passed inspection is not the same as built correctly.” “The best inspectors keep learning, because no one person masters every trade, every code, and every overlap.” “Small defects do not stay small when they are hidden behind walls, ceilings, and warranty paperwork.” In this episode of Building HVAC Science, Bill Spohn talks with Cy Porter of CYFY Home Inspections, an Arizona-based home inspector known for his blunt, high-energy social media videos that expose defects in new-construction homes. Cy specializes in one-year and two-year warranty inspections,...

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EP275 The Sound of Better Buildings with Kieren McCord (May 2026) show art EP275 The Sound of Better Buildings with Kieren McCord (May 2026)

Building HVAC Science

Quotes from the episode: “The tighter your envelope, the more attention you have to pay to ventilation and indoor air quality.” “The acoustics of the ordinary rarely gets attention.” “There’s so much good work being done, so much data being collected, and oftentimes it doesn’t leave the hard drive.” “Noise annoyance may be one of the things people are most passionate about.” In this episode of the Building HVAC Science Podcast, Bill Spohn welcomes Kieren McCord, a research scientist at Pacific Northwest National Laboratory, for a conversation about indoor environmental...

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EP274 The Heat Pump Summit Is Building More Than Better Systems with Brent Davidson (May 2026) show art EP274 The Heat Pump Summit Is Building More Than Better Systems with Brent Davidson (May 2026)

Building HVAC Science

Quotes from the episode: “Stop trying to HVAC your way out of bad buildings, and your results will market themselves.” “The quality work and word of mouth are real when you’re doing building science-backed work with quality staff.” “Come with problems you’re actively trying to work on and meet others who can help you work on them.” In this episode of Building HVAC Science, Bill welcomes back Brent Davidson of the U.S. Heat Pump Summit for his third appearance. Brent shares what emerged from the first full-scale national Heat Pump Summit held in Massachusetts in November 2025,...

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EP273 Think Like an Air Molecule with Dan Stradford (May 2026) show art EP273 Think Like an Air Molecule with Dan Stradford (May 2026)

Building HVAC Science

Quotes from the episode: “Ducts matter. Nobody cares much about them until something goes wrong.” “HVAC systems are designed assuming clean, bare sheet metal.” “Even a small layer of dust can become a mountain range to an air molecule.” “Think like an air molecule.” In this episode, Bill speaks with Dan Stradford of Action Duct Cleaning about what really happens inside HVAC duct systems over time and why cleaning can matter more than many people realize. Dan shares how the duct cleaning industry evolved from its “wild west” early days into a more standardized field through...

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More Episodes

“Inspect your marketing the way you’d inspect a home—run diagnostics, don’t guess.” – Aaron Husak

“Attitude is way more important than aptitude. One bad apple really can infect the whole company.” – Aaron Husak

In this episode of the Building HVAC Science podcast, Eric and Bill sit down with long-time friend and contractor-turned-marketing pro, Aaron Husak. Aaron traces his winding path from solar in the mid-2000s to building performance and BPI training, and then to founding Balanced Comfort in Fresno, CA. What started as a small HERS and energy-audit firm bootstrapped its way into insulation, HVAC, and weatherization, eventually landing on the Inc. 5000 list four times and scaling from $1.3M to over $12M in just a few years. Along the way, Aaron learned the complex realities of rapid growth: hiring quickly, depending on rebate programs, uncovering serious gaps in back-office accounting and HR, and navigating California’s legal landscape. Things got especially rough when PG&E abruptly pulled a weatherization program that made up half of their revenue, right as Aaron was also dealing with the personal loss of both his parents. A rescue buyer ultimately acquired the company in early 2025, giving Aaron a hard-earned exit.

From that experience, Aaron pulls out lessons for contractors who want to grow without blowing themselves up. He emphasizes perseverance, but also warns that good field tech screening doesn’t automatically translate into good screening for accountants, HR, and support staff. He talks about the cost of keeping the wrong people too long, the importance of outside eyes on your books and compliance, and why attitude beats aptitude when building a healthy culture. He also calls out how easy it is to underestimate the impact of programs, receivables, and legal exposure—especially in states where “it doesn’t matter if you’re right, you still have to pay the attorney.”

Today, Aaron has pivoted into his next chapter with Sequoia GEO, a marketing firm focused on contractors and local service businesses, with a special emphasis on AI and “GEO” (Generative Engine Optimization). He explains why your Google Business Profile is the low-hanging fruit almost everyone neglects, how AI tools and devices like Plaud can turn field conversations into high-value website content, and why AI “likes structure” (bullets, lists, and real stories). The episode closes with practical advice: inspect your marketing like you would inspect a home, use affordable diagnostic tools to see what’s really happening online, stay transparent with customers about recording and privacy, and treat expensive mistakes as lessons that tighten your processes for the future.

Aaron’s LinkedIn:https://www.linkedin.com/in/ahusak

Aaron’s Company: www.SequioaGEO.com

Aaron’s Blog: https://www.sequoiageo.com/blog/categories/google-business-profile

 

This episode was recorded in November 2025.