EP278 From Boiler Timers to Predictive Control: Smarter Heat for Multifamily Buildings with Heather Zoberman from Entech (June 2026)
Release Date: 07/10/2026
Building HVAC Science
Quotes from the episode: "Comfort isn't just about air temperature—it's also about the temperature of everything around you." "If it's difficult to maintain, eventually it simply won't be maintained." "Stay curious about your built environment. Pay attention, ask questions, and keep learning." Edward Louie of Pacific Northwest National Laboratory joins Bill Spohn for a thoughtful discussion that goes far beyond heat pumps. Known throughout the building science community for his data-driven LinkedIn posts and willingness to challenge conventional wisdom, Edward...
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Quotes from the episode: “Technology does its best work when it turns invisible problems into obvious next steps.” “Most buildings are already telling us what they need. The trick is finally learning how to listen.” “You can’t optimize what you can’t see, and old buildings have been hiding their stories in boiler rooms for decades.” In this episode of Building HVAC Science, Bill speaks with Heather Zoberman of ENTECH about how older multifamily buildings can move from basic, wasteful boiler control toward smarter, data-driven heating and cooling management. Heather explains...
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Quotes from the episode: “Heat pumps can’t meet their promise if they’re not properly maintained.” “Vacuuming the filter matters, but it is not the same thing as deep cleaning the system.” “If it has a coil and a fan, we can clean it.” “Electrification only works as intended when the equipment keeps working as intended.” In this episode of Building HVAC Science, Bill talks with Gabriel Erde-Cohen, founder of We Clean Heat Pumps, about an often-overlooked part of electrification: what happens to heat pumps after installation. Gabriel shares how his Vermont-based business...
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Quotes from the episode: “Passed inspection is not the same as built correctly.” “The best inspectors keep learning, because no one person masters every trade, every code, and every overlap.” “Small defects do not stay small when they are hidden behind walls, ceilings, and warranty paperwork.” In this episode of Building HVAC Science, Bill Spohn talks with Cy Porter of CYFY Home Inspections, an Arizona-based home inspector known for his blunt, high-energy social media videos that expose defects in new-construction homes. Cy specializes in one-year and two-year warranty inspections,...
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Quotes from the episode: “The tighter your envelope, the more attention you have to pay to ventilation and indoor air quality.” “The acoustics of the ordinary rarely gets attention.” “There’s so much good work being done, so much data being collected, and oftentimes it doesn’t leave the hard drive.” “Noise annoyance may be one of the things people are most passionate about.” In this episode of the Building HVAC Science Podcast, Bill Spohn welcomes Kieren McCord, a research scientist at Pacific Northwest National Laboratory, for a conversation about indoor environmental...
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Quotes from the episode: “Stop trying to HVAC your way out of bad buildings, and your results will market themselves.” “The quality work and word of mouth are real when you’re doing building science-backed work with quality staff.” “Come with problems you’re actively trying to work on and meet others who can help you work on them.” In this episode of Building HVAC Science, Bill welcomes back Brent Davidson of the U.S. Heat Pump Summit for his third appearance. Brent shares what emerged from the first full-scale national Heat Pump Summit held in Massachusetts in November 2025,...
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Quotes from the episode: “Ducts matter. Nobody cares much about them until something goes wrong.” “HVAC systems are designed assuming clean, bare sheet metal.” “Even a small layer of dust can become a mountain range to an air molecule.” “Think like an air molecule.” In this episode, Bill speaks with Dan Stradford of Action Duct Cleaning about what really happens inside HVAC duct systems over time and why cleaning can matter more than many people realize. Dan shares how the duct cleaning industry evolved from its “wild west” early days into a more standardized field through...
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Quotes from the episode: “High-performance homes are not about the equipment. They are about the outcomes for the people inside.” “The gap is not in technology. It is in execution and understanding.” “The contractors who win are the ones who connect building science to real human experience.” Recorded live at the 2026 National Home Performance Conference in Columbus, this episode of the Building HVAC Science Podcast brings together Bill Spohn, Eric Kaiser, and guest Brynn Cooksey for a conversation at the intersection of buildings, HVAC systems, and the...
info_outlineBuilding HVAC Science
Quotes from the episode: “High-performance homes are not about the equipment. They are about the outcomes for the people inside.” “The gap is not in technology. It is in execution and understanding.” “The contractors who win are the ones who connect building science to real human experience.” Recorded live at the 2026 National Home Performance Conference in Columbus, this episode of the Building HVAC Science Podcast brings together Bill Spohn, Eric Kaiser, and guest Brynn Cooksey for a conversation at the intersection of buildings, HVAC systems, and the...
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Quotes from the episode: “We’re not just selling tools anymore — we’re building solutions that make the trade pro’s life easier.” “EOS gave us the discipline to focus on what really matters when everything is pulling at you.” “(In golf,) you can’t hit everything with a driver — great businesses know which tool to use and when.” In this episode, Bill talks with Rich Benninghoff about Malco's evolution into the broader Malco Group and what it means to shift from a product company to a solutions platform. Rich shares how his 30-year journey...
info_outlineQuotes from the episode:
“Technology does its best work when it turns invisible problems into obvious next steps.”
“Most buildings are already telling us what they need. The trick is finally learning how to listen.”
“You can’t optimize what you can’t see, and old buildings have been hiding their stories in boiler rooms for decades.”
In this episode of Building HVAC Science, Bill speaks with Heather Zoberman of ENTECH about how older multifamily buildings can move from basic, wasteful boiler control toward smarter, data-driven heating and cooling management. Heather explains that many large buildings are still controlled by simple timers and fixed-temperature resets, often leading to overheated apartments, open windows, tenant discomfort, and wasted energy.
Heather describes ENTECH’s approach: proprietary boiler-room hardware, wireless apartment sensors, cloud-based analytics, alerts, and a service team that actively monitors and optimizes building performance. Rather than simply reacting to tenant complaints or high utility bills, the system gives owners and operators visibility into what is really happening across the building, including hidden problems such as return-line leaks, short-cycling, and overheating caused by designing around the coldest apartment.
The conversation also touches on New York City’s Local Law 97, carbon reduction, compliance, and the opportunity for contractors, engineers, and boiler professionals to recommend or partner with technology providers like ENTECH. Heather’s core message is that the industry is moving rapidly from reactive controls to predictive building management, helping reduce energy waste, improve comfort, extend equipment life, and lower emissions.
LinkedIn:https://www.linkedin.com/in/heather-zoberman-127769144/
Website:https://entechsmart.com/
Email contacts: Laura@entechsmart.com Heather@entechsmart.com
Phone: 732-730-1595
This episode was recorded in June 2026.