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223: Mark Murphy - The Five Roles of Great Teams and How Leaders Activate Them

Business Mic

Release Date: 11/22/2025

224: Shay Thieberg - The Science Behind LinkedIn Success: Behavior, Content, and Credibility show art 224: Shay Thieberg - The Science Behind LinkedIn Success: Behavior, Content, and Credibility

Business Mic

Shay Thieberg is a LinkedIn-certified expert, psychologist, and co-founder of MAIA Digital, where he helps professionals and organizations harness LinkedIn as a strategic engine for visibility, authority, and business growth. With a foundation in behavioral science and years of hands-on experience guiding leaders and brands, Shay brings a rare blend of analytical depth and practical execution to the world of digital thought leadership. In this episode, Shay breaks down why so many professionals underutilize LinkedIn and how a more intentional, psychology-informed approach can dramatically...

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223: Mark Murphy - The Five Roles of Great Teams and How Leaders Activate Them show art 223: Mark Murphy - The Five Roles of Great Teams and How Leaders Activate Them

Business Mic

Mark Murphy is a leadership researcher, author, and founder of Leadership IQ, a company dedicated to studying why some leaders and teams consistently outperform others. His work focuses on using data-driven insights to help leaders build effective, motivated, and high-performing teams. In this episode, he breaks down the difference between leadership success driven by skill and success driven by circumstance, emphasizing that true leadership effectiveness must also be measured by culture, growth, retention, engagement, and contribution — not just outcomes. Mark introduces a compelling...

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222: Peter Swimm - Building Responsible Automation Through Context, Care, and Human Insight show art 222: Peter Swimm - Building Responsible Automation Through Context, Care, and Human Insight

Business Mic

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221: Kyle McDowell - The 10 WE Principles: A Framework for Purpose-Driven Leadership show art 221: Kyle McDowell - The 10 WE Principles: A Framework for Purpose-Driven Leadership

Business Mic

Kyle McDowell, leadership expert, bestselling author of Begin With We, and former Fortune 10 executive, joins The Business Mic to discuss what it truly means to build a values-driven, people-centered culture in high-performance organizations. After leading tens of thousands of employees across major corporations, Kyle shares how he reached a turning point where traditional metrics of success — title, compensation, and results — were no longer meaningful without purpose, integrity, and team alignment. This realization led him to champion a new leadership philosophy rooted in shared...

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220: Jonathan Shroyer - The Future of Customer Experience in the Gaming Industry show art 220: Jonathan Shroyer - The Future of Customer Experience in the Gaming Industry

Business Mic

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219: Lateshia Pearson - Purpose Over Profit: Building a Legacy That Empowers Others show art 219: Lateshia Pearson - Purpose Over Profit: Building a Legacy That Empowers Others

Business Mic

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218: Andrew Oxley - Building High-Performing Teams Through Trust and Accountability show art 218: Andrew Oxley - Building High-Performing Teams Through Trust and Accountability

Business Mic

Andrew Oxley is the founder of The Oxley Group, and he joins The Business Mic to explore what it truly takes to lead with purpose, clarity, and accountability. Drawing on years of experience coaching executives and teams across industries, Andrew shares powerful insights on how leaders can create alignment, drive performance, and inspire genuine commitment through self-awareness and communication. At the heart of his philosophy is The Three Roles of a Leader — the Villain, the Hero, and the Guide. Andrew explains how every leader moves between these roles and how the most effective ones...

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217: Jessica Volker - Why real empathy still matters in the age of AI-driven service show art 217: Jessica Volker - Why real empathy still matters in the age of AI-driven service

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Jessica Volker, Director of Business Development at Responsive Answering Service, joins The Business Mic to explore how human connection, technology, and empathy intersect in modern customer service. Jessica shares how Responsive Answering Service — originally built to support the medical industry — has evolved into a 24/7 multi-industry call center serving clients across diverse sectors. Whether it’s managing after-hours calls for doctors or handling overflow for home service companies, the team’s focus is on ensuring no call goes unanswered and every customer feels heard. In the...

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216: Steven Seidel - How Purpose Transforms Leadership and Life show art 216: Steven Seidel - How Purpose Transforms Leadership and Life

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Steven Siedel, TEDx speaker, storyteller, and founder of The Siedel Agency, joins The Business Mic to explore the power of authentic connection — both in leadership and in life. Known for his talk “The Hidden Power of Grief,” Steven is helping individuals, brands, and executives tap into what he calls “connection as currency” — the idea that true fulfillment and growth come when we align with our purpose, our people, and our story. In this conversation, Steven explains how leaders and organizations can move from good to great by focusing on gratitude, ethics, accountability, and...

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215: Chris Hallberg - Building High-Performing Teams by Driving Discipline and Accountability show art 215: Chris Hallberg - Building High-Performing Teams by Driving Discipline and Accountability

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Chris Hallberg, founder of GoExpand and longtime EOS Implementer, shares how entrepreneurial teams can achieve breakthrough results by combining discipline, accountability, and the right operating system. Drawing on his background as a military leader turned business coach, he explained how commitment, team alignment, and hiring A-players form the foundation of high-performing organizations. At the heart of the conversation was the Entrepreneurial Operating System (EOS) — a proven framework that helps leadership teams gain clarity on vision, execute with traction, and foster healthier...

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More Episodes

Mark Murphy is a leadership researcher, author, and founder of Leadership IQ, a company dedicated to studying why some leaders and teams consistently outperform others. His work focuses on using data-driven insights to help leaders build effective, motivated, and high-performing teams. In this episode, he breaks down the difference between leadership success driven by skill and success driven by circumstance, emphasizing that true leadership effectiveness must also be measured by culture, growth, retention, engagement, and contribution — not just outcomes.

Mark introduces a compelling framework built around five critical team roles: Director, Achiever, Stabilizer, Harmonizer, and Trailblazer. Through extensive research, he explains that the best teams are not made up of identical individuals, but of diverse contributors who each bring unique strengths. The episode explores how leaders can identify, assign, and balance these roles to create high-functioning teams, avoid power struggles, improve accountability, enhance innovation, and resolve conflict more effectively.

Mark also discusses how modern leaders must adapt based on context, recognizing when to lead from the front and when to empower others based on their strengths — a principle he refers to as adaptive hierarchy. Whether hiring, assembling project groups, or leading executive teams, he stresses the importance of intentionally designing role-based collaboration rather than relying on personality similarity or conventional hierarchy.