The Business of Healthcare Podcast, Episode 129: Centering Humans in Healthcare AI Implementation
The Business of Healthcare Podcast
Release Date: 07/25/2025
The Business of Healthcare Podcast, Episode 137: A Push Toward Smarter, Simpler Care with AI
The Business of Healthcare Podcast
In this episode, , chief growth officer at , joins host to discuss how artificial intelligence is being used to simplify healthcare experiences for patients, providers and insurers alike. She outlines four key areas where AI is reshaping the industry: care navigation, provider support, personalized patient experiences and proactive identification of care gaps. The conversation also explores value-based care, claims processing, interoperability challenges, workforce training and the importance of balancing technology with human-centered healthcare delivery as the industry moves toward...
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The Business of Healthcare Podcast, Episode 136: Pharmaceutical Pricing 101
The Business of Healthcare Podcast
In this episode, guest , president of consulting firm and founder/CEO of non-profit , joins host Dan Karnuta for a discussion about U.S. drug pricing. The model is opaque because it runs on inflated list prices and hidden discounts created by government policy and industry incentives. Instead of competing on price, drug companies raise prices and offer rebates through intermediaries like pharmacy benefit managers (PBMs), who control which drugs are covered. This system weakens normal market forces and concentrates power in the middle of the supply chain. Karnuta is an associate professor in...
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The Business of Healthcare Podcast, Episode 135: Hybrid Healthcare
The Business of Healthcare Podcast
In this episode, , president of , joins host for a discussion about hybrid healthcare. They talk about how the pandemic accelerated adoption of hybrid models like telehealth, remote monitoring and AI-enabled workflows. Other topics of dicussion include how: Hybrid healthcare blends human care with technology to improve access, cost and outcomes AI and automation help scale clinicians by reducing administrative burden Success depends on strategy, workflow alignment and cultural buy-in, not just technology How hybrid models are key to addressing workforce strain, aging...
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The Business of Healthcare Podcast, Episode 134: Employer-Focused Wellness
The Business of Healthcare Podcast
In this episode, host welcomes , president and general manager of , to discuss how the Baylor Scott & White Health-backed platform is redefining employer-sponsored wellness. Kumler explains that Levanto brings multiple health solutions — such as weight management, musculoskeletal care, mental health support and nurse triage — into one integrated app, reducing fragmentation and personalizing care across conditions and life stages. The goal is to extend trusted health system expertise beyond hospital walls and help employees stay healthy instead of waiting until issues become...
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The Business of Healthcare Podcast, Episode 133 Independent Physician Practices—Today’s Emerging Models
The Business of Healthcare Podcast
In this episode, returns to the show for a discussion with host about the evolving economics of physician practice and how different organizational models — hospital employment, independent groups and private equity partnerships — shape autonomy, productivity and long-term sustainability. Drawing on his experience as a former cardiac surgeon and now healthcare executive and entrepreneur, Mehall explains why hospitals increasingly struggle to sustain physician employment, how subsidy-driven compensation models can create internal competition, and what it really takes for physicians...
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The Business of Healthcare, Episode 132: A Year in Healthcare: Hard Truths, New Hope
The Business of Healthcare Podcast
This episode flips the script as producer Jimmie Markham interviews host about the year’s biggest healthcare themes. They revisit discussions form previous episodes on AI governance, operational adoption, workforce resistance, healthcare education pipelines, insurance pitfalls, nursing workflow redesign and physician well-being. Karnuta emphasizes that rapid technological change demands strong communication, thoughtful change management and a workforce prepared to partner with AI. They also explore deeper systemic issues, including healthcare’s “klugeocracy” — a system built on...
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The Business of Healthcare Podcast, Episode 131: Healing the Healers — Restoring Purpose and Leadership in Medicine
The Business of Healthcare Podcast
In this episode of The Business of Healthcare Podcast, host Dan Karnuta welcomes , director of the at ’ , for a discussion about Taylor’s new book, . They discuss how the U.S. healthcare system fails to support physicians’ well-being, both mentally and spiritually. Taylor describes how doctors struggle with the stress, isolation and burnout of leadership expectations although they do not get trained in that aspect of their careers. They also discuss how the U.S. healthcare system prioritizes profit over true health, creating a structure where sickness — not wellness — drives...
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The Business of Healthcare Podcast, Episode 130: Reimagining Nursing Through Innovation and Technology
The Business of Healthcare Podcast
In this episode, host speaks with , chief nursing officer at Duke University Health System. They focus on how technology is reshaping the nursing profession. They discuss workforce retention, supporting nurses who are new to the profession and initiatives such as innovation units, virtual care centers and ambient voice recognition. They also also explore the future of home-based care, wearable technology, ethical AI use and programs like healthcare high schools to help strengthen tomorrow's workforce. Karnuta is an associate professor in the ’s as well as director of...
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The Business of Healthcare Podcast, Episode 129: Centering Humans in Healthcare AI Implementation
The Business of Healthcare Podcast
This episode explores how artificial intelligence is transforming healthcare, emphasizing that success depends more on people and processes than on the technology itself. Host and guest , chairman and CEO of healthcare consulting firm , discusses implementation challenges, fear of change and the importance of aligning AI adoption with organizational strategy, leadership and mission. Karnuta is an associate professor in the ’s as well as director of its .
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The Business of Healthcare Podcast, Episode 128: Alternative Health Plans: Do You Know the Risk?
The Business of Healthcare Podcast
In this episode of , , a healthcare attorney and a partner at boutique law firm , joins host for a discussion about the complexities and risks associated with alternative health plans that are not mandated by the Affordable Care Act. Plans like healthcare sharing ministries, limited benefit plans and short-term insurance can appear similar to conventional healthcare insurance but they lack essential consumer protections like coverage for pre-existing conditions, essential health benefits, and balance-billing safeguards. Although these plans are attractive due to their lower costs, they can...
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This episode explores how artificial intelligence is transforming healthcare, emphasizing that success depends more on people and processes than on the technology itself. Host Dan Karnuta and guest Dr. Matt Brubaker, chairman and CEO of healthcare consulting firm FMG Leading, discusses implementation challenges, fear of change and the importance of aligning AI adoption with organizational strategy, leadership and mission.
Karnuta is an associate professor in the Naveen Jindal School of Management’s Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.