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Beyond Local Police: The Future of Self-Storage Security

Stories Behind the Door

Release Date: 09/10/2025

Brett Turner carved out a niche in Small Bay Industrial that has paid big dividends. show art Brett Turner carved out a niche in Small Bay Industrial that has paid big dividends.

Stories Behind the Door

I sit down with Brett Turner, Senior Managing Director at BKM Capital Partners, for a masterclass in small bay industrial investment. Brett and his team are currently managing approximately $3.4 billion in AUM, specializing in multi-tenant industrial parks . In this conversation, we discuss why this asset class is incredibly difficult to manage but yields massive rewards for those who are vertically integrated. We explore the "replacement cost" gap that makes ground-up development nearly impossible to pencil, the shifting demand from small businesses, and why the current interest rate...

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Stories Behind the Door

I sit down with Cory Sylvester, Principal at DXD Capital, for a masterclass in data-driven development and intentional leadership. Cory’s path to becoming one of the most respected names in self-storage didn't start with real estate; it started at JP Morgan. After identifying a massive lack of institutional-grade data in the storage sector, Cory co-founded Radius+ and eventually DXD Capital, a firm currently managing 25 active developments. We discuss his transition from the "bureaucratic construct" of big banks to the high-friction world of entrepreneurship, ultra-marathons, and volunteer...

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Stories Behind the Door

I sit down with Andrew Capranos, President of 10 Federal, to discuss the intersection of high-level operations and cutting-edge technology in self-storage. Andrew’s journey is a masterclass in efficiency. After managing retail teams of 400+ people at Target, he realized the incredible potential of the storage industry's margins—if you can get the operations right. We discuss his time at Public Storage, the birth of DaVinci Access Control, and the 10 Federal philosophy that "Customers want outcomes, not interactions." Key Takeaways from this Episode: The Necessity of Automation: Why a...

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Stories Behind the Door

I sit down with Marc Goodin, CEO and President of Storage Authority, to pull back the curtain on one of the most successful franchise models in the self-storage industry. Marc isn’t just a developer; he’s a civil engineer who has spent four decades learning exactly what makes a facility succeed. He shares why he decided to stop "retiring" and instead start helping other professionals build wealth through his proven system. We talk about the "scary" headlines of 2026, the reality of SBA financing, and why he believes a self-storage facility should be run with the same hospitality mindset as...

info_outline You need to hear the incredible journey of Sydnie Wilda and the courage she carries into Self Storage. show art You need to hear the incredible journey of Sydnie Wilda and the courage she carries into Self Storage.

Stories Behind the Door

How do you transition from a "stay-at-home mom" opportunity to becoming a senator for the SSA Young Leaders Group and a director at a top management firm? This week, Thaddeus Campbell talks with Sydnie Wilda, RV & Boat Development Director at The Storage Manager. Sydnie shares her powerful journey of overcoming personal adversity by choosing to be a "survivor" rather than a victim—a mindset she has carried into her career as a powerhouse in self-storage. She discusses the shifting landscape of third-party management as we enter 2026 and why the "human touch" is more valuable now than...

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Stories Behind the Door

How do you grow from 21 management contracts to nearly 600 while keeping a "small-town" culture of caring? Join Thaddeus Campbell as he speaks with Alyssa Quill, CEO of Storage Asset Management (SAM), the nation’s largest independent third-party management firm. Alyssa shares her 21-year journey through the industry, including her time at StorageUSA and Extra Space, and the pivotal phone call from Jay Hoke that led to the founding of SAM in 2010 . She discusses the transition from the "easy" boom years of 2021 to the high-stakes, data-driven environment of 2025 . Key Takeaways from this...

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Stories Behind the Door

What does it take to build a construction company that thrives for over 30 years? According to Wayne Woolsey, President and CEO of Kiwi II Construction, it’s simple: You have to be willing to "cook the meal" instead of microwaving it. In this episode, Wayne joins Thaddeus Campbell to share his journey from retrofitting public storage facilities after the Northridge earthquake to leading one of the most respected steel firms in the country . Wayne discusses the "steroid era" of storage, his predictions for steel pricing in 2026, and why he believes the industry's unique "if you succeed, I...

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Stories Behind the Door

I talk to Rob Kapp, President of Keep It Simple Storage, about his path from a "get rich slow game" entrepreneur to the inventor of the revolutionary KISS Lock. Rob's story is one of hard-won success: he committed to a multi-decade journey, even selling his home to reinvest in real estate . His burnout from managing facilities led to the idea for the KISS Lock, a smart lock with no batteries that's powered by your phone's NFC technology . Why This Matters to Operators: Cost Revolution: The lock eliminates the massive expense of installing electricity to every unit door in a new build . ...

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Stories Behind the Door

I'm honored to share the deeply personal and inspirational story of MMA Pro-Fighter, "Hurricane" Shane Burgos. Shane’s journey to the UFC octagon wasn't just about physical skill; it was a testament to mental grit and commitment, starting when he was a teenager . Key Insights from Shane: Burning the Boats: Shane had no backup plan, committing fully to fighting and purposely getting kicked off his high school diving team to focus on training. The Power of Discipline: His martial arts background instilled a karate-style discipline that is crucial in fight camp, forcing him to account for...

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Stories Behind the Door

I talk with Kevin Bledsoe, President of The Bledsoe Storage Group at Marcus & Millichap, about his transition from operations to brokerage and his outlook on the 2026 self-storage market. Kevin's story is one of hard work, he started by installing gate controllers and sweeping storage units before becoming a Director of Operations for major firms like Simply Self Storage. This deep operational knowledge allows him to look at a P&L and instantly identify $500,000 opportunities that sellers overlook. What You'll Hear: The Operational Edge: Kevin explains how his experience...

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Join me on Stories Behind the Door for a captivating conversation with Todd Sheppard, President of FutureLink Inc., a leading expert in self-storage security and technology. Todd shares his unique and unplanned entry into the industry, which started with a simple repair job and led him to discover a business with a "very relational" and supportive culture.

Todd delves into his company's core philosophy: a proactive approach to security design that gets involved as early as the plan level to prevent costly change orders down the road. He explains how security has evolved from a few basic cameras to sophisticated systems featuring cloud storage and "active deterrence" that can literally ward off criminals . These systems also double as powerful marketing tools, helping owners attract tenants who prioritize peace of mind.

The conversation also explores the profound influence of Todd's lifelong martial arts journey on his business principles. He explains how the discipline, integrity, and humility learned from training provide a solid foundation for his company, a place where the primary mission is to help clients solve their problems.

In this episode, we cover:

  • Todd's accidental entry into the self-storage industry.

  • The value of a proactive security partner in mitigating costs and protecting assets.

  • The evolution of technology in self-storage from basic cameras to advanced solutions.

  • How a strong security system serves as a powerful marketing tool.

  • The impact of Todd's martial arts discipline on his business philosophy.

  • The importance of a "relational" culture in the self-storage industry.

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Connect with Todd Sheppard:

This episode was brought to you by:

https://www.kiwiconstruction.com/