Building an Employee Brand with Katie Santos
Boutique Fitness Marketing Podcast
Release Date: 12/06/2023
Boutique Fitness Marketing Podcast
I'm closing the season by discussing websites on the final episode of season two of the Boutique Fitness Marketing Podcast. This is my favorite topic (of course!), and I wanted to ensure you all know how to work with my web design agency Pixality Design and me. For this episode, I’m welcoming Pixality Design’s project manager, Liz Strong, to the show! Liz has worked for me for over six years and is the one who keeps all the admin things and file organization running smoothly so I can focus on client projects. She’s the absolute best and is a big reason Pixality continues to operate...
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On this episode of the Boutique Fitness Marketing show, we’re talking about email marketing trends for studios in 2025—what’s in and out— and how studio owners can use email and texting to better connect with their clients and grow their businesses. Today’s guest is Catalina Zbar, founder of Telomere Consulting, a marketing agency and business consultancy that’s helped hundreds of boutique studios—from yoga to HIIT to sauna studios—grow and thrive. We chat about the strategies that are working now, tools to simplify your marketing efforts, and even a few trends on the...
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On this episode of The Boutique Fitness Marketing Podcast, we’re diving into what’s trending in the studio scheduling software space, the decision-making process and how to make a smooth transition when it’s time for a change. Today’s guest is Nick Hale, CEO and co-founder of , a scheduling platform designed for class-based fitness businesses. If you’ve ever felt overwhelmed by choosing the right studio scheduling software – which I think every studio owner can relate to – this episode is for you. A little bit about Nick: As the CEO and co-founder of fitDEGREE,...
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Great marketing doesn’t always come from branding, social media or SEO—it starts with how you treat your customers. In this episode, we’re diving into why customer support is an excellent marketing strategy you might be overlooking and how you can use it to build loyalty, boost retention, and attract more members to your studio. Our guests are Chris Stevenson and Marisa Hoff, owners of . Together, Chris and Marisa own and operate an award-winning health club, and they help others do the same. A little bit about Chris and Marisa: Chris Stevenson, a former Power Ranger stuntman,...
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In this episode of the Boutique Fitness Marketing Podcast, we’re diving into how to support your studio manager and set them—and your business—up for success. Our guest is the incredible , a consultant and strategic planner dedicated to helping fitness managers and studio operators elevate their teams, programs, and systems. If you’re ready to empower your studio manager, boost your team’s communication, and make your studio run like a dream, you’re in for a treat. A little bit about Staci: Staci brings a wealth of experience to everything she does and has worked with...
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On this episode of The Boutique Fitness Marketing Podcast, we’re talking about something every small business owner can relate to: marketing on a budget and how to make every dollar count. Our guest is Christa Gurka, founder and CEO of in Miami, a multi-location boutique studio that combines Pilates and physical therapy. If you’ve ever felt like you’re throwing money at random tactics and hoping something sticks or are trying to decide what to spend your limited marketing budget on, this episode is for you. A little bit about Christa: With over 30 years of experience in...
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In this episode, we’re diving into marketing personal training including lead generation, pricing, and sales for personal trainers, specifically those running appointment-based fitness businesses. I’m sitting down with Lawrence Neal, founder of and host of the . If you’re a trainer struggling to attract the right clients and ready to level up your personal training business, this episode is for you! A little bit about Lawrence: Lawrence has helped hundreds of HIT—that’s HIT with one I (High-Intensity Training)— business owners make more money through strategic...
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In this episode of The Boutique Fitness Marketing Podcast, we’re diving into a topic every studio owner should have on their radar: building a studio that sells. For this episode, I’m thrilled to be joined by two incredible friends and experts from who specialize in helping fitness studio owners navigate the selling process. During our discussion, we get into what makes a studio attractive to buyers, the marketing strategies that can boost your studio’s value, and the biggest mistakes to avoid when preparing to sell. If you’ve ever wondered how to position your studio...
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Retreats are more than just a fun getaway—they’re an opportunity to deepen your community connections, create unforgettable experiences, and give your revenue a significant boost. But making them profitable and filling those spots? That’s where things get tricky. To help us unpack it all, I’m thrilled to welcome back a very special guest: Jennifer Pahl! Jen is a Certified mindbody Business Consultant, yoga studio owner, and retreat expert with over a decade of experience in boutique fitness. Since opening Twist Yoga in 2013, Jen has hosted retreats in stunning destinations and knows...
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Are you wondering how to create a fitness brand design that visually brings out your business's best, most authentic side? Meet Olivia August, brand designer for team Pixality and designer at . A little bit about Olivia: Olivia has been my branding go-to for over five years now. She designed the branding for my business, Pixality Design, and many of Pixality’s clients. Not only do I admire the creativity and quality of Olivia’s designs, but one of the things I appreciate most about working with her is her approach to branding beyond just a logo. She helps business owners create and...
info_outlineHiring and team management doesn’t at first feel like it’s very related to marketing however So many of our previous guests have mentioned the importance of having the right team members to support your marketing goals…., whether it’s to get your people on-board with the required sales process or to ensure you’re providing an excellent customer experience day in and day out.. So it’s clear to me that having a good employee culture and training is critical to your marketing success. With me today to talk all about building that employee brand is my friend, former Pilates studio owner and the founder of Fitness HR, Katie Santos.