57. Supervision13 - Meeting Fundamentals
Becoming Centered
I’m very excited about Episode 57 of the Becoming Centered podcast! It provides guidance in an area that most human service agencies simply can’t fit into their training programs; how to design and facilitate internal staff meetings. Middle managers, such as Unit Directors, are tasked with running some of the most technically difficult meetings. With only the training provided by their own experiences, they are responsible for a program structure, that if you were to add up the hourly wages of all the participants, is an incredibly expensive use of time for agencies...
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56. Supervision12 - Resilience pt.2
Becoming Centered
Episode 56 of the Becoming Centered podcast is part two of a two-part arc focusing on the concept of resilience. Resilience is the ability to stay centered even in the face of various stressors and triggers. It's related to, but different than, self-regulation which is the ability to become centered when emotionally dysregulated, cognitively disorganized, behaviorally chaotic, and physiologically / neurologically elevated. There are four qualities that support emotional, cognitive, behavioral, and physiological / neurological resilience. A sense of belonging. A sense of purpose. A...
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55. Supervision11 - Resilience pt. 1
Becoming Centered
Episode 55 of the Becoming Centered podcast focuses on the concept of resilience. Resilience is the ability to stay centered even in the face of various stressors and triggers. It's related to, but different than, self-regulation which is the ability to become centered when emotionally dysregulated, cognitively disorganized, behaviorally chaotic, and physiologically / neurologically elevated. There're four qualities that support emotional, cognitive, behavioral, and physiological / neurological resilience. A sense of belonging. A sense of purpose. A sense of agency. A sense of...
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54. Supervision10 - Choices, Breaks, Support Center, Physical Intervention
Becoming Centered
Episode 54 concludes a four-episode arc, within the Unit Supervision Pathway, that presents the 10 techniques that make up the Hierarchy of Interventions. This episode focuses on how to implement these interventions in a way that goes beyond surface behavior management to supporting the development of self-regulation in children and youth. This episode particularly focuses on the Forced-Choice and related Weighted-Choice techniques. These interventions leverage a program's consequence system to help child-clients make choices that determine whether or not they receive a...
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53. Supervision9 - Change Environment and Limit Setting
Becoming Centered
Episode 53 reviews the first four tools and techniques that make up the Hierarchy of Interventions (Distraction, Engaging, Verbal Redirection, Labeling) and presents the next two steps in the Hierarchy, Changing the Environment and Limit Setting. A major emphasis is placed on using these techniques to not only manage behaviors, but also to help clients develop their abilities to self-regulate. Behavior Management is a necessary component of providing Care to troubled children and youth. All kids sometimes exhibit behavior problems. However, kids in residential treatment,...
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52. Supervision8 - The Aspect Compass and Labeling
Becoming Centered
This episode is the second in a three-episode arc that presents the Hierarchy of Interventions. This grouping of 10 interventions forms a core curriculum of counseling skills used by residential staff to encourage the development of kids' self-regulation abilities. Last episode focused on using Distraction, Engaging, and Verbal Redirection to interrupt and prevent kids from going down an off-track path toward increased emotional, cognitive, and behavioral dysregulation. This episode introduces the Aspect Compass model of the human mind. Understanding this metaphor for...
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51. Supervision7 - The Hierarchy of Interventions
Becoming Centered
This episode on the Unit Supervisor Learning Pathway moves away from a focus on managerial skills and switches to a focus on counseling skills to be taught to direct-care Child Care Counselors. It presents 10 interventions, or techniques, for Counselors to use with kids when they become off-track, dysregulated, and uncentered. Skillful use of this package of interventions starts with understanding the ways in which they can be thought of as forming a hierarchy. That includes the higher up interventions being increasingly disruptive to the group environment of the residential...
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50. Supervision6 - Leader, Superior, Boss, Mentor
Becoming Centered
This episode is the sixth on the Unit Supervisor Learning Pathway. It’s also the third of a three-episode arc that focuses on how to structure an individual supervision meeting. It also goes beyond the supervision meeting and explores the seven different roles Unit Supervisors have with their Supervisees. As a Counselor, the Supervisor is concerned with the emotional well-being of their Supervisees. As a Teacher, the Supervisor keeps a checklist of subjects (primarily policies, procedures, practicies, and training topics) that are reviewed with each Supervisee over the course of...
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49. Supervision5 - Supervisor as Teacher and Coach
Becoming Centered
This episode continues to present a model for how to structure a supervision meeting. Last episode focused on how a Unit Supervisor sometimes functions primarily as a Counselor. In that sub-role, the Supervisor is most concerned with the emotional well-being of their Supervisees. Although that can fill the entire supervision meeting, generally, after five to ten minutes the meeting agenda will usually move on to the Supervisor sub-role of functioning primarily as a Teacher. Being an effective Teacher means having an organized curriculuum that typically draws from your...
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48. Supervision4 - Structuring the Supervision Meeting
Becoming Centered
Today’s episode, which is the fourth on the Unit Supervisory Learning Pathway, focuses on a model for how to structure the typical supervision session. In the context of working on a residential treatment unit for children and youth, there are many sub-roles that define an effective relationship between a supervisor and their supervisees. A Supervisor encompasses the roles of Counselor, Teacher, Coach, Leader, Superior, Boss, and Mentor. This episode focuses on starting supervision meetings with the Supervisor focuses on the role of Counselor. In that role, the Supervisor...
info_outlineToday’s episode, which is the fourth on the Unit Supervisory Learning Pathway, focuses on a model for how to structure the typical supervision session. In the context of working on a residential treatment unit for children and youth, there are many sub-roles that define an effective relationship between a supervisor and their supervisees. A Supervisor encompasses the roles of Counselor, Teacher, Coach, Leader, Superior, Boss, and Mentor. This episode focuses on starting supervision meetings with the Supervisor focuses on the role of Counselor. In that role, the Supervisor is most concerned about the emotional well-being of the direct-care staff being supervised.
This initial focus on emotional wellness, which starts with simply asking a person how they're doing this week, makes sense as a basic display of good social skills. However, the Counselor sub-role goes far beyond good manners and tries to attend to helping your Supervisees manage the high level of exposure to traumatic stress that is a big part of their jobs. Just expressing concern helps. Beyond that, there will be times when engaging in psychological debriefing will be an appropriate way to help your Supervisees take the edge off of the more stressful encounters they've had that week. Attending to the basic human emotional needs of your Supervisees also means trying to help them find inspiration and meaning in the work, celebrating their successes, and reinforcing examples of their good teamwork and their demonstrating strong executive skills in their work.
Sometimes, it makes sense to spend an entire supervision meeting primarily in that Counselor sub-role. However, that should be the exception and not the rule. Supervision meeting time is incredible valuable and a skilled Supervisor consciously designs their supervision time to be strategic about how many minutes to devote to the domain of emotions, before moving on to the other sub-roles (Teacher, Coach, Leader, Superior, Boss, and Mentor) that are also essential aspects of being an effective Supervisor.