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Carl-Gould-#70secondCEO-The 20-20-60 Rule How Leaders Empower Performance

Carl Gould #70secondCEO

Release Date: 06/30/2025

Carl-Gould-#70secondCEO-How We Do Anything is How We Do Everything show art Carl-Gould-#70secondCEO-How We Do Anything is How We Do Everything

Carl Gould #70secondCEO

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Carl-Gould-#70secondCEO-We Create a World Around us that Matches How we Define Ourselves show art Carl-Gould-#70secondCEO-We Create a World Around us that Matches How we Define Ourselves

Carl Gould #70secondCEO

We create a world around us that matches how we define ourselves  Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.  People are the people we surround ourselves with the most. And here's what I mean, okay? I don't wanna scare you with that photo. We, as people, the way we're wired, we're kind of like that projector right there. Whatever we put on the inside of that projector shows up on the screen. We define ourselves a certain way, okay? We define ourselves a certain way, and based on that definition,...

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Carl Gould #70secondCEO

Someone else believed in me Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. We've coached about 150,000 people now. And we ask everybody, how did you ever get started in your business, if they're a business owner? Or how did you choose this career path if you work for an organization? The number one answer that we get as the reason why somebody chose a career path is someone else believed in me. Someone else said, hey, you know, you're really good at this, or you have a, I went into accounting and finance....

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Carl-Gould-#70secondCEO-People Follow Certainty show art Carl-Gould-#70secondCEO-People Follow Certainty

Carl Gould #70secondCEO

People Follow Certainty   Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. Your language means this is where knowledge, credentials comes into play. You need to be the smartest person in whatever room you walk in. Or if you're on a project and you're doing a build-out or you're doing a budget, you want to be among, if not the smartest person in that room because you can then direct the room because people follow certainty. They follow leaders, okay? So you want to be the lead dog. So most people say, oh...

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Carl-Gould-#70secondCEO-Communicate Trust Respect through body language show art Carl-Gould-#70secondCEO-Communicate Trust Respect through body language

Carl Gould #70secondCEO

Communicate Trust & Respect through body language  Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. Communicate trust and respect through your body language. And this is a universal communication strategy, and we will practice that. So there are three elements that influence another person to your point of view. One of them is words. One of them is your voice qualities, and the other is your physiology, meaning how you stand and how you move. So words of the three, all three make up 100%, words, would...

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Carl-Gould-#70secondCEO-Trust Respect show art Carl-Gould-#70secondCEO-Trust Respect

Carl Gould #70secondCEO

Trust & Respect  Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. When it comes to trust and respect, trust is a back-to-back exercise. In other words, we have common goals and interests, we establish that, okay? Then, when I turn my back and go into another room, do I trust you'll keep your commitments? Do I trust you're going to do what you said when we're standing face-to-face, you made a commitment?  Now I turn my back and I go, you turn your back, you go, are you going to follow through? Can I...

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Carl-Gould-#70secondCEO-Do you hold the credentials for the job you perform show art Carl-Gould-#70secondCEO-Do you hold the credentials for the job you perform

Carl Gould #70secondCEO

Do you hold the credentials for the job you perform? Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. Questions that we ask is, we ask this of our clients and we'll say, does everybody in the company hold the credential for the job that they perform? You know what the majority of the answer is for most people in most companies? No. So if you are the bookkeeper, you use QuickBooks Online or some other NetSuite or some other financial software. Have you taken all the certifications that that software offers? The...

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Carl Gould #70secondCEO

Can you handle the task at hand? Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. Not as important, but it is very important, especially in a commercial setting, respect. Can you handle the task at hand, right? So whatever your title is, can you handle the job that you say you can do? Here's why that's important. Because if I don't respect you, I won't bother telling you the truth. I won't bother bringing things to you because you can't handle it. Why would I bring a problem to you if you can't handle it, okay?...

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Carl-Gould-#70secondCEO-Remove the Barriers show art Carl-Gould-#70secondCEO-Remove the Barriers

Carl Gould #70secondCEO

 Remove the Barriers Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.  And you can't find something in common, it's painful. You meet somebody. Hey, how are you? Nice to meet you. Oh, yeah, I'm Carl. How are you doing? Oh, good to meet you. Oh, yeah, it's your first time at this? Yeah, great, cool. So you into sports? Nah, not much of a sports person. Oh, oh, OK. So what are some of your hobbies? You know, I don't have a lot of hobbies, so I'm just more of a stay-at-home kind of person. Now, that's just...

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Carl-Gould-#70secondCEO-Unlocking Opportunities with Yes Pt. 2 show art Carl-Gould-#70secondCEO-Unlocking Opportunities with Yes Pt. 2

Carl Gould #70secondCEO

Unlocking Opportunities with Yes Pt. 2  Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. If somebody asks you, do you golf? Do they actually care if you golf? No. What is it they want to talk about? Golf! And what do you think they were about to tell you after you say yes? Some story that you don't want to hear about their golf weekend. Right?: Okay.  I get it. You don't want to listen to it. But if you say no, they cannot find something in with you. So your answer is yes. Every time. As long as you...

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Summary:
In this episode of #70secondCEO, Carl Gould breaks down a simple but powerful time management formula to help leaders get others to perform at a high level. Using the 20-20-60 Rule, Carl shows how to divide your time:

  • 20% coaching, mentoring, and empowering your team

  • 20% strategic thinking and planning

  • 60% doing your core responsibilities

You’ll learn how to become the center of a coaching ecosystem—managing up, coaching across, and empowering down. This framework helps leaders scale results and build stronger teams.

Read full transcript:

Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of  investment per day for a lifetime of results.

You need to get others to perform at a high level. That means you have to empower them, that means you have to coach them, guide them, and mentor them. So let me give you a couple of statistics here to play around with a couple of formulas how you spend your time. Alright, you are gonna take on in Stage 3 here, is “How well do you get others to perform at a high level?” So I'm gonna give you a little time management formula called 20-20-60: 20% of your time, 20% of your time, 60 % of your time. So in Stage 3, 20% of your time should be spent coaching, guiding, enabling, mentoring others to make them better. You ever hear the expression “you have to manage up and coach up?” That's right. You coach, you're a manager on how to interact with you better. You coach your stakeholders, your colleagues, the people that you deal with on a regular basis that are one degree of separation from you. And if there's anyone that does report to you, you coach and empower down as well. So you become the center of a coaching and empowerment network or ecosystem. And that's how you’re gonna make them better.

  • 20% of your time on coaching, mentoring, guiding, and enabling.

  • 20% of your time on strategic thinking: How do I make things better? How do I plan? How do I set goals? And how do I achieve those goals?

  • And then 60% of your time on your job description. 

Like and follow this podcast so you can learn more, my name is Carl Gould and this has been your #70secondCEO.