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Episode 310. 3rd Anniversary Listener Favourite Countdown #2 (Episode 135. 15 Tips To Become a Great Service Technician)

The Refrigeration Mentor Podcast

Release Date: 05/26/2025

Episode 331. Compressor Electrical Failures

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this episode, we take an in-depth look at compressor electrical failures. We’ll break down common issues such as burnt motor windings, short to ground, oil contamination, single phasing, and more. We’ll also cover the importance of thorough diagnostics, regular checklists, and understanding the root causes to prevent repeat failures. This episode is packed with practical tips and techniques for troubleshooting and improving your skills in refrigeration maintenance and repair. In this episode, we discuss:...

Episode 330. Oil Issues in Refrigeration Systems

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this conversation, we’re going over oil troubleshooting in refrigeration systems. This episode covers common issues like dirty systems, plugged filters, and improper system designs that can lead to oil failures. We’ll also talk about pressure differentials, proper installation practices, efficiency tests and mechanical issues like short cycling and blow-by. Understanding how to identify oil issues on service calls will help refrigeration technicians troubleshoot more efficiently and better serve your...

Episode 329. The Ins & Outs of Compressors

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this episode, we go deep into detail about understanding the ins and outs of compressors. We cover everything from components, to common mistakes refrigeration technicians make when it comes to compressors, to practical tips for troubleshooting and finding the root cause of compressor issues. Understanding compressors is critical to helping technicians with efficiency and time management on service calls. In this episode, we discuss: -Compressor components -Advanced compressor troubleshooting -Avoiding...

Episode 328. Customer Service Tips

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at This conversation is about how to level up your customer service skills. These softer skills are rarely taught out in the field or in school, but they are critical to a successful and enjoyable career in refrigeration. This episode includes practical tips on active listening, communication, and building relationships with customers - tools which will improve both your professional and personal life, guaranteed. I’ll also share details on a new customer service training program by Refrigeration Mentor. In...

Episode 327. Electrical Troubleshooting Strategy

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this episode, we’re going over electrical troubleshooting - one of the more common challenges refrigeration technicians face in the field. We cover understanding controls and electrical systems, creating and using wiring diagrams and having a systematic process for electrical troubleshooting. We’ll also talk about safety precautions and the value of investing in quality tools - altogether will help refrigeration technicians diagnose and repair systems more efficiently. In this episode, we discuss:...

Episode 326. Mastering A2L TX Valves with Jamie Kitchen of Danfoss

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this episode, we uncover the ins and outs of TX valves, including installation, sizing, settings, and troubleshooting. Joining us is Jamie Kitchen from Danfoss, who shares his vast knowledge on TX valves and the importance of proper setup to avoid common pitfalls. We dive into the principles of superheat, subcooling, and the differences between internal and external equalized TXVs. You’ll also learn how to size valves correctly, the significance of maintaining airflow, and the best practices for adjusting...

Episode 325. Dylan Mackenzie’s Refrigeration Career Path

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this conversation, we sit down with Dylan Mackenzie of Kerr Controls to talk about his intriguing refrigeration journey - from mechanical interests in high school to a varied academic path, before getting into HVAC and refrigeration. Dylan shares his perspective on modern changes in refrigeration technology, such as CO2, hydrocarbons and A2Ls, and also his experience with design and collaborating with contractors. A great example of the value in hearing other’s journeys, particularly for new refrigeration...

Episode 324. Using AI To Learn and Troubleshoot Refrigeration Systems

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this episode, we dive into the emergence of AI in refrigeration training and troubleshooting. We cover how AI can streamline learning and problem-solving in the field, leveraging AI for quick access to information, proper usage of prompts, and ensuring sourced information reliability. We’ll also share practical examples and specific AI tools like ChatGPT, Perplexity, and others. In this episode, we discuss: -Importance of AI in refrigeration -Common concerns about AI -Using ai to enhance technical...

Episode 323. Electrical Troubleshooting 101

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this episode, we cover the basics electrical troubleshooting for refrigeration systems. We explain how to read electrical wiring diagrams, how to use meters to diagnose issues and give a step-by-step process to assess power and ensure system functionality. We also cover new technologies, natural refrigerants and tips for finding and using manuals to improve troubleshooting skills. In this episode, we discuss: -Basic refrigeration lectrical troubleshooting -Electrical diagrams -Tips for safe electrical...

Episode 322. Women in HVACR (Celebrating World Refrigeration Day) with Michelle Houle and Shawna Peddle

The Refrigeration Mentor Podcast

Learn more about Refrigeration Mentor Customized Technical Training Programs at In this special episode, we’re showcasing women in HVACR, in celebration of World Refrigeration Day (June 26), with guests Michelle Houle, Chair of Women in HVACR Canada, and Shawna Peddle, a 5th year apprentice, to discuss their journeys, experiences and the unique strengths women bring to the HVAC and refrigeration industries. We also talk about the evolution of gender diversity in the industry, advice for aspiring female technicians, and how to attract more women to the trades. In this episode, we...

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Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses

This month marks the 3 year anniversary of the Refrigeration Mentor Podcast! Thanks to all of you listening day in, day out, investing in yourself, getting to the next level in your career and making an impact on the people you serve. Also, thanks for all your reviews and comments, which helps us grow the podcast. To mark the anniversary, we're re-releasing some of our top downloaded podcasts from the past 3 years. We continue our countdown with Episode 135. 15 Tips To Become a Great Service Technician.

In this episode, we cover:

-Mastering technical skills

-Hands-on experience

-Problem-solving abilities

-Effective communication

-Customer service

-Efficient time management

-Continuous learning

-Certifications

-Safety

-Attention to detail

-Adaptability