Changing Higher Ed
Digital transformation in higher education often focuses on technology. But for Utah State University, the transformation has been about outcomes: improving retention, strengthening equity, and building scalable systems of support without overhauling infrastructure. In this episode of the , speaks with , about how the institution designed and implemented a connected campus strategy that integrates advising, communications, and academic support into a single mobile-first platform. Drawing on her decades of experience in higher ed and edtech leadership, Eborn shares how USU replaced...
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How Cross-Sector Partnerships Help Adult Learners Return, Persist, and Complete Degrees With over 41 million adults in the U.S. holding some college credit but no degree, colleges and universities are under pressure to implement effective adult learner enrollment strategies. In this episode of the , Dr. Drumm McNaughton speaks with about how institutions can re-engage students who have stopped out through cross-sector partnerships that support enrollment, retention, and degree completion. Drawing on their real-world experience in higher education and workforce development, McNaughton and...
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Higher education leaders are searching for better ways to engage students, improve retention, and close equity gaps—especially in the wake of COVID-related learning disruptions. In this episode of the podcast, speaks with , Associate Dean for Undergraduate Studies and Teaching Professor in Chemical and Biological Engineering at the Colorado School of Mines. They discuss Dr. Shaffer’s book, , which offers a proven framework for transforming student outcomes. High structure course design—built on clarity, repetition, feedback, and engagement—originated in STEM education but is now...
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Shared services and consolidation strategies are helping struggling small colleges stabilize operations, reduce costs, and pursue sustainable growth—without compromising institutional identity or student outcomes. In this episode of the , host speaks with , about how these approaches are being used to help small colleges strengthen efficiency and financial sustainability. Drawing on his experience helping small colleges modernize their operations through cloud-based student information systems, Duggan explores how shared services, academic partnerships, and digital transformation are...
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While higher education leaders often cite leadership development as a priority, few institutions treat it as a teachable, measurable skill. In this episode of , host speaks with about why leadership education should be integrated into the academic curriculum—and how institutions can implement it effectively. President Emeritus of Tulane University, Cowen shares insights from leading the university through Hurricane Katrina and from his new book, Lead and Succeed, which outlines strategies to develop leadership skills in students and early-career professionals. He dispels the “born...
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Higher education’s approach to DEI is under fire—from political pressure, public skepticism, and internal fatigue. But abandoning DEI isn’t the only option. In this episode of , Dr. Drumm McNaughton speaks with about how higher ed institutions can continue to drive inclusive institutional change—without relying on traditional DEI frameworks that may no longer be viable. Sturm, author of What Might Be: Confronting Racism to Transform Our Institutions, reframes DEI as a long-term, systems-level strategy rooted in leadership, trust, and organizational learning. She introduces the concept...
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Higher education is facing a growing disconnect between traditional academic pathways and the needs of today’s learners and employers. In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Kathleen deLaski, founder of Education Design Lab and author of Who Needs College Anymore?, about how institutions can realign academic programs to better serve nontraditional students and meet workforce demands. Drawing from her experience supporting over 1,200 colleges and regional systems, deLaski explores how modular credentials, skills-based learning, and short-term...
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Higher education faces increasing external pressures and diminishing public trust—creating an urgent need for institutional adaptation. In this episode of the , speaks with , former president of Macalister College and author of "," about why resistance to change has made colleges and universities particularly vulnerable to current attacks. Drawing on his 17 years of presidential experience and current perspective as a Harvard visiting professor, Rosenberg analyzes the economic, political, and structural factors undermining public confidence in higher education while offering candid...
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Strategic affiliation in higher education offers an alternative path for institutional sustainability—one that maintains mission and autonomy while accessing shared infrastructure and support. In this episode of the podcast, speaks with about his institution’s affiliation with The Community Solution Education System (TCS) and what other leaders should know before pursuing similar strategies. Drawing on his experience as both a college president and former system executive, Nehmer shares how the affiliation was structured, how accreditation and compliance were handled, and what shared...
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isn't just about setting goals—it's about building the kind of stakeholder engagement and leadership alignment that can drive lasting institutional change. In this episode of , speaks with , President of the College of Charleston, about how a collaborative planning process helped increase enrollment, launch new academic schools, and move the college toward national university status. Drawing on his background in both industry and higher education, Dr. Hsu shares insights into balancing urgency with collaboration, the importance of faculty engagement, and the realities of leading strategic...
info_outlineConsolidating Higher Education: The Community Solution Model
This episode of the Changing Higher Ed® podcast features Dr. Michael Horowitz, Chancellor of The Community Solution Education System (formerly TCS Education System), who discusses using innovative models for higher education consolidation as an additional category in or alternative to traditional mergers or acquisitions. Horowitz highlights the system's unique approach, a collaborative model prioritizing resource optimization and expertise sharing among member institutions while maintaining individual identities.
The conversation addresses challenges facing higher education, including increasing closure rates and the importance of proactive strategies like mergers, acquisitions, and consolidations. Both McNaughton and Horowitz emphasize the necessity of early planning and shared vision, particularly involving faculty, for successful integration.
They also touch on broader trends and challenges in higher education, such as increasing closures and the challenges boards face in adapting to the uniqueness of the business of higher education.
They conclude with practical advice for institutions considering consolidation, focusing on partnership development, early financial assessment, and resource amplification to strengthen academic missions.
Key Discussion Points
The Community Solution Model: A Collaborative System
- Alternative to Traditional M&A: The Community Solution operates as a "system" where institutions collaborate rather than compete. This approach aims to optimize resources, share expertise, and improve student success.
Quote: "The consolidation that operates as a system in which its institutions collaborate instead of competing, gain resources, share expertise, and optimize expenditures in the process." – Michael Horowitz
- System Integration: The system model integrates non-student facing operations like finance, technology, and marketing. This allows individual institutions to focus on academic endeavors.
Quote: "All of that can be scaled. To better quality, for the same dollar... The uniqueness has to drive through the academics."– Michael Horowitz
- Maintaining Institutional Identity: Each college within the system retains its own accreditation, president, board, leadership, assets, and liabilities. The system consolidates operations, not the institutions themselves.
Quote: "…each of our colleges keeps its own accreditation, president, board, leadership, their own assets and liabilities." – Michael Horowitz
Trends in Higher Education and the Need for Consolidation
- Increasing Closures: The concerning trend of college closures, which have a significant negative impact on students and communities. Clayton Christensen's prediction of closures is revisited and said to be possibly understated.
Quote: " The closure rate is accelerating. Last year there were 80 closures total, including 16 nonprofits." – Drumm McNaughton
- Mature and Declining Market: The higher education market is described as mature with overcapacity and declining student populations. The need for a new strategy to remain viable is clear.
- Boards Waiting Too Long: Many college boards are hesitant to act proactively and address financial or enrollment trends until it is too late. Relying on 'hope' is not an effective strategy.
- AI Prediction: AI models could accurately predict most college closures based on historical data, showing that many of these closures are foreseeable.
The Benefits of a System Approach
- Resource Amplification: Consolidation of back-end services leads to cost savings that can be reinvested into academic programs. The system aims to "amplify" resources, not just save money.
- Scalability and Efficiency: Shared resources and centralized functions create economies of scale and improve overall efficiency.
- Shared Talent and Ideas: The system fosters collaboration and the sharing of best practices among institutions and staff, resulting in shared knowledge.
Quote: "...we're amplifying our brain power by coming together." – Michael Horowitz
- Enhanced Faculty and Student Resources: The system provides faculty with resources like teaching and learning support and global engagement programs.
Implementation and Integration Challenges
- Regulatory Process: Post-merger integration involves navigating a complex regulatory process that requires meticulous planning and execution and can take an extended amount of time.
- Project Management: Successful integration requires strong project management skills to coordinate the various tasks and stages.
“The most valuable person that you have on your post-merger integration team is your project manager." – Dr. Drumm McNaughton.
- Faculty Buy-In: Obtaining faculty support and ensuring clear communication are crucial for a successful transition.
- Timeline: The process from initial discussion to full integration can be lengthy and can take up to three years.
Consolidation Governance Structure
- Dual Board Structure: Each college retains its own board, which is deeply involved with the day-to-day operations, while a system board oversees the overall system mission, risk, and financial health.
- System Board Role: The system board provides guidance and support but does not interfere with the day-to-day operations of the colleges. This board looks at how the system works together.
- Shared Governance: Overlap between the two board structures allows for a shared understanding of institutional goals and needs.
Future Plans at The Community Solution (TCS)
- New Facility in Chicago: The Community Solution is consolidating its system office and Chicago school into a new facility to increase collaboration and efficiency. This includes plans for a second medical school.
- Canadian Recruitment: The system is planning to establish a presence in Vancouver, Canada, to recruit more international students without needing to create duplicative offices.
- Global Perspective: The system sees the importance of global education and perspective in higher ed.
Three Takeaways for Institution Presidents and Boards Considering Consolidation
- Seek Partnerships: Proactively explore potential collaborations with other colleges, universities, or community entities.
- Act Early & Study Financials: Have these conversations early, don't wait until urgency arises, and be very aware of financial and enrollment trends.
- Amplify Resources: Focus on amplifying resources through collaboration to strengthen both the academic mission and community impact.
Wrapping Up
This podcast provides valuable insights into an alternative model for higher education consolidation that prioritizes collaboration, resource optimization, and the preservation of institutional identity. The Community Solution's approach serves as an example for other institutions facing challenges in a changing higher education landscape. The conversation highlights the necessity of proactive decision-making and strategic planning.
Read the transcript on our website at https://changinghighered.com/new-models-for-consolidation-in-higher-education/
#HigherEducation #HigherEducationConsolidation #HigherEducationPodcast
About Our Podcast Guest
Michael Horowitz, Ph.D., is the founder and president of The Community Solution Education System, an integrated, nonprofit system of six colleges and universities that work collaboratively to increase student success and enhance community impact. Prior to founding The Community Solution, he served as president of The Chicago School for nearly a decade. Dr. Horowitz has more than 30 years of experience in higher education roles that include faculty member, program director, and dean. He holds a Ph.D. in Clinical Psychology from Northwestern University and a B.A. in Psychology from Columbia University.
Connect with Michael Horowitz on LinkedIn →
About the Host
Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.