ADA Compliance in Higher Education: What Institutions Need to Know
Release Date: 02/11/2025
Changing Higher Ed
As short-term credentials gain traction, higher ed leaders face a critical question: Are these programs truly cost-effective and accessible—or just shorter? In this episode, Dr. Drumm McNaughton speaks with Jinann Bitar, Director of Higher Ed Research and Data Analytics at Education Trust, about the cost-efficiency, accessibility, and policy implications of short-term credential programs. They discuss new research on program affordability, disparities across states and industries, and the limited long-term earnings data available. Jinann shares what institutions need to consider before...
info_outlineChanging Higher Ed
Tom Netting, president of TEN Government Strategies and a trusted Washington insider, returns to provide a critical update on sweeping federal changes affecting higher education. In conversation with Drumm McNaughton, he breaks down the Trump administration’s executive order to dismantle the Department of Education, a move that’s already led to major staff reductions and the redistribution of responsibilities across other federal agencies. Key Discussion Points Structural Overhaul of the Department of Education: Nearly 50% of ED staff have been laid off, including in core offices such as...
info_outlineChanging Higher Ed
Enrollment marketing strategy is no longer optional—it’s essential for institutions looking to grow in a competitive, high-cost digital environment. In this episode, Dr. Drumm McNaughton speaks with Max DesMarais, Director of Strategy at Vital, about how colleges and universities can use data, content strategy, and full-funnel marketing to improve student recruitment and ensure academic offerings align with demand. Building an Effective Enrollment Marketing Strategy Validate program demand before launch using research, polling, and student behavior data. Use student-friendly program names...
info_outlineChanging Higher Ed
80% of Champlain College graduates land jobs in their field of study—because the college designed its model to make students workforce ready. In this episode, Dr. Drumm McNaughton speaks with Alex Hernandez, President of Champlain College, about how higher education institutions can build their innovation muscle to with workforce needs and improve graduate outcomes. Building the Innovation Muscle —not a static document. Faculty co-design new academic models, driving institution-wide innovation. Innovation is embedded in culture, not dependent on top-down initiatives. Aligning Curriculum...
info_outlineChanging Higher Ed
There are 41.5 million Americans who left college without earning a degree—but many would return if given the right opportunity. In this episode, Dr. Drumm McNaughton speaks with Alana Rose, Vice President of Academic Networks at InStride, about how workforce education and corporate partnerships can unlock a hidden enrollment market. The Workforce Education Advantage Employer-funded education provides debt-free learning opportunities for employees. Workforce development programs help companies upskill employees and retain talent. Higher education institutions gain access to...
info_outlineChanging Higher Ed
Higher education institutions continue to struggle with student retention, career readiness, and underemployment among graduates. Traditional college advising models focus heavily on selecting a major, yet many students graduate with empty degrees that fail to translate into meaningful careers. In this episode of Changing Higher Ed®, Dr. Drumm McNaughton speaks with Scott Carlson and Dr. Ned Scott Laff, authors of , about how institutions can rethink academic advising, faculty engagement, and to better serve today’s learners. Carlson, a senior writer for the Chronicle of Higher...
info_outlineChanging Higher Ed
Justin Kollinger, Senior Risk Management Consultant at United Educators (UE), brings valuable perspective in helping colleges and universities develop strategic risk initiatives. As co-author of "Risk Management: An Accountability Guide for University and College Boards" and creator of UE's annual Top 10 Risks report, Kollinger works with institution leaders to develop strategic risk initiatives, prioritize risk management goals, and launch enterprise risk management programs. Higher Ed's Current Risk & Liability Environment The higher education sector faces what United Educators calls...
info_outlineChanging Higher Ed
New Federal ADA Regulation Deadlines Are Approaching – Is Your Institution Ready? Colleges and universities must now meet stricter ADA compliance requirements for websites and digital content or risk legal consequences, fines, and loss of federal funding. With the , institutions must ensure all web content, mobile apps, and digital resources meet WCAG 2.1 AA accessibility standards. For many schools, the deadline is approaching fast. In this episode of Changing Higher Ed®, host Dr. Drumm McNaughton has a conversation with Eugene Woo, CEO and founder of Venngage, to discuss what these...
info_outlineChanging Higher Ed
According to recent ACE presidential survey data, women now constitute 33% of university presidencies, yet a troubling pattern has emerged: these leaders are often appointed during times of institutional crisis, creating what researchers call "the glass cliff" phenomenon. In this episode of Changing Higher Ed®, Dr. Lori Varlotta, former president of Hiram College and California Lutheran University and current Distinguished Professor of Higher Education Leadership at Cal Lutheran, shares insights from her research on the glass cliff phenomenon in higher education. Drawing from her first...
info_outlineChanging Higher Ed
Creating new colleges, new college programs, and growing enrollment is not an easy task in our current academic environment. Building enrollment for a brand-new academic program is one of higher education's toughest challenges. Yet, the successfully recruited its first class by flipping the traditional mindset. Instead of expecting students to be "college ready," they designed their programs to be "student ready." In this episode of Changing Higher Ed®, Dr. Teri Reed, inaugural director of the University of Oklahoma Polytechnic Institute at OU Tulsa and veteran creator of innovative...
info_outlineNew Federal ADA Regulation Deadlines Are Approaching – Is Your Institution Ready?
Colleges and universities must now meet stricter ADA compliance requirements for websites and digital content or risk legal consequences, fines, and loss of federal funding. With the Department of Justice’s latest update to Title II of the Americans with Disabilities Act (ADA), institutions must ensure all web content, mobile apps, and digital resources meet WCAG 2.1 AA accessibility standards. For many schools, the deadline is approaching fast.
In this episode of Changing Higher Ed®, host Dr. Drumm McNaughton has a conversation with Eugene Woo, CEO and founder of Venngage, to discuss what these new ADA regulations mean for higher education institutions and what they must do to comply.
Understanding the New ADA Requirements for Higher Ed
The Department of Justice’s update to Title II clarifies long-standing accessibility expectations, removing ambiguity about digital compliance. Now, all institutions receiving federal funds—including financial aid, research grants, or disaster relief—must ensure their online content adheres to Web Content Accessibility Guidelines (WCAG) 2.1. AA
The key changes include:
- Explicit standards for websites and mobile apps – Digital accessibility is no longer optional.
- Clearer rules on compliance deadlines – Larger institutions (50,000+ students) must comply by April 2026, while smaller institutions have until April 2027.
- Greater enforcement risks – ADA lawsuits have historically driven accessibility improvements, and these new regulations are meant to make institutions proactive rather than reactive.
Woo explains that many universities operate hundreds, if not thousands, of websites across different departments and programs, making compliance a daunting task.
Why ADA Compliance Matters for Colleges and Universities
Accessibility Isn’t Just a Legal Obligation—It’s a Universal Design Best Practice
Woo highlights that designing for accessibility benefits everyone, not just individuals with disabilities. Features like captions for videos were initially created for the hearing impaired but are now widely used by all viewers.
The Biggest Accessibility Challenges for Higher Ed Websites
According to WebAIM’s annual survey of the top one million websites, these are the most common accessibility issues:
- Missing alt text for images – Over 50% of homepage images lack descriptions, making content inaccessible to screen readers.
- Poor form accessibility – Online forms frequently lack proper labels, creating barriers for those using assistive technology.
- Non-descriptive links and buttons – Generic link text (e.g., “Click here”) makes navigation difficult for screen reader users.
- Inaccessible PDFs – Many course materials, syllabi, and administrative documents are in PDF format but lack proper tagging and readability.
- Color contrast issues – Up to 20% of men have some form of color blindness, yet many websites fail to meet the contrast requirements.
3. What Institutions Should Prioritize First
Given the scale of most universities’ digital footprints, Woo recommends:
- Conducting an ADA compliance audit to identify accessibility gaps.
- Prioritizing high-traffic pages and critical student services for remediation.
- Implementing universal design principles in new content to prevent future accessibility issues.
How Universities Can Ensure ADA Compliance
Designating Leadership Responsibility
Presidents and institutional leaders must appoint a compliance officer or team responsible for ensuring accessibility across all digital platforms. Without clear ownership, accessibility efforts can fall through the cracks.
Leverage AI and Automated Accessibility Tools for ADA Compliance
Woo notes that institutions can use AI-powered tools to scan websites for accessibility violations and assist in remediation. Some platforms can even auto-correct PDFs and web pages to bring them closer to WCAG 2.1 standards.
Budgeting for Digital Accessibility Compliance
Compliance isn’t just a policy issue—it requires financial investment. Schools must allocate resources for accessibility audits, technology upgrades, and training to ensure long-term compliance.
Three Key Takeaways for Higher Education Leaders
-
Determine whether your institution must comply—and by when
Institutions receiving any federal funding must meet the new standards, with large universities facing an April 2026 deadline. -
Appoint a leader or team to oversee accessibility compliance
Without clear accountability, compliance efforts will stall. Universities must assign responsibility to IT, compliance, or academic leadership teams. -
Invest in accessibility tools and training
ADA compliance isn’t just a one-time fix. Schools should budget for ongoing accessibility improvements, staff training, and technological upgrades.
Higher education institutions can no longer afford to overlook digital accessibility. With the DOJ’s new enforcement push, now is the time to act.
Listen to the full episode for more insights from Eugene Woo and practical strategies for making your institution’s digital content fully accessible.
Read the podcast transcript on our website: https://changinghighered.com/ada-compliance-in-higher-education/
#HigherEducation #ADACompliance #HigherEdPodcast
About Our Podcast Guest
Eugene Woo is the CEO and founder of Venngage, an infographic design platform that enables users to create compelling and accessible visual content. With over two decades of experience in software engineering and product development, Eugene has a strong background in engineering and a passion for visual storytelling. Prior to Venngage, he founded Vizualize.Me, a platform for creating visual résumés, which was acquired by Parchment in 2013. Eugene holds a Master of Science in Planning from the University of Toronto and a Bachelor of Science in Electrical Engineering from the Illinois Institute of Technology
Connect with Eugene Woo on LinkedIn →
About the Podcast Host
Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances. Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.