Holistic Enrollment Strategy and Management: Filling the Enrollment Pipeline
Release Date: 10/14/2025
AI Can Fill The Vessel. Can Colleges Still Light The Fire?
Changing Higher Ed
AI in higher education is no longer just a technology issue. The larger question is whether colleges and universities will redesign learning so students develop judgment, critical thinking, and decision-making skills in a world where AI can already generate summaries, essays, and plausible answers on demand. In this episode of the , Dr. Drumm McNaughton speaks with about how higher education leaders can think more clearly and more strategically about AI. Hoang explains why AI should be used to augment human capability rather than replace it, and why educators matter even more in a world where...
info_outline
Students Are Acting Like Consumers. Higher Ed Needs to Catch Up
Changing Higher Ed
Jeff Dinski helped start Cold Pizza at ESPN, the morning show that eventually became First Take. On a daily show, ratings are everything. You either produce something people want to watch, or you do not last. He carried that discipline into edtech, and it is the lens through which he looks at higher education: are you really giving students what they need, or are you producing what is convenient for you? In this episode of the podcast, and Jeff Dinski, Chief Strategy and Corporate Development Officer at , the largest edtech company in the world serving roughly half of all U.S....
info_outline
SACSCOC Updates: Substantive Change, Standards, and Outcomes Transparency
Changing Higher Ed
is often treated as a compliance cycle, but SACSCOC is signaling a faster-moving, more transparent operating posture that will affect how institutions plan change, document quality, and explain outcomes to the public. In this episode of the , speaks with , President of the , about substantive change reforms, standards revision planning, outcomes transparency, and what institutional leaders should be watching right now. Topics Covered Substantive change reforms approved in December, including eliminating more than half of existing categories, shifting others to presidential review, and...
info_outline
How University Presidents Lead with Moral Courage Under Political Pressure
Changing Higher Ed
Higher education’s public trust problem is not something presidents can fix with better messaging. In this conversation, President describes a structural squeeze on institutional independence that shows up as academic freedom fights, curriculum mandates, and growing skepticism about higher education’s value. In episode 300 of the , speaks with Dr. Pasquerella about why liberal education is often misunderstood, why academic freedom is inseparable from institutional autonomy, and why presidents and boards need to treat this moment as a governance and mission issue, not a temporary...
info_outline
FIRE on Campus Leadership and the Defense of Open Inquiry
Changing Higher Ed
Free speech on campus is not an abstract constitutional issue—it’s a governance challenge for presidents and boards. In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton is joined by Dr. Sean Stevens, Chief Research Advisor at the Foundation for Individual Rights and Expression (FIRE), to examine the current state of campus free speech and what institutional leaders must do to protect open inquiry under increasing political and social pressure. Drawing on FIRE’s national research and campus speech databases, Stevens outlines the sharp rise in government-involved...
info_outline
Stop-Outs, Transfers, and ROI: The Data Already Exists and You're Not Using It
Changing Higher Ed
Higher education is under mounting pressure to prove its value. But the data institutions need to respond already exists — most are just not using it strategically. In this episode of the , speaks with , about how the Clearinghouse's cross-institutional data can help college presidents and boards navigate the accountability, affordability, and workforce alignment challenges reshaping higher education. Drawing on a career in financial services, fraud analytics, cybersecurity, and operational transformation, Amissi brings an outsider's perspective to higher ed — one grounded in...
info_outline
Agile Change Management for Today's Higher Education Leaders
Changing Higher Ed
Agile change management in higher education is no longer optional. Institutions are navigating continuous disruption from AI, shifting student expectations, workforce pressures, and internal cultural resistance. The challenge leaders face is not how to implement change once, but how to build the institutional ability to adapt continuously. In this episode of the , speaks with , an immersive learning company focused on adult learning, about why higher education must move from traditional change models to an agile, iterative approach to leadership, teaching, and institutional strategy....
info_outline
Using Entrepreneurship to Redesign the College Operating Model
Changing Higher Ed
In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Jeff Meade, Founding Director of the Every Quinnite is an Entrepreneur program at Paul Quinn College, about how the institution has embedded entrepreneurship into the operating model of the college itself. Rather than treating entrepreneurship as an elective or a business school track, Paul Quinn uses it as a structural solution to some of higher education’s biggest challenges: workforce readiness, student engagement, institutional costs, and student debt. As one of only eight federally recognized work...
info_outline
Reduce Student Debt Risk and Improve Employability with Distributed Practicum
Changing Higher Ed
Workforce readiness, hands-on learning, and flexible credentialing are no longer peripheral conversations in higher education. They are central to how institutions are being judged on value, relevance, and outcomes. In this episode of , Dr. Drumm McNaughton speaks with , Provost and Chief Academic Officer at , about how applied, skills-based education can be delivered beyond traditional campuses without sacrificing rigor or quality. McNeely shares how SDI redesigned hands-on instruction for distributed learners by moving labs into students’ homes, rethinking assessment around demonstrated...
info_outline
Empathy in Higher Education Leadership Without Losing Your Edge
Changing Higher Ed
Empathy is easy to talk about and harder to practice when the pressure is high. In higher education, leaders are often navigating conflict, fatigue, and urgency, which is exactly when empathy gets misread as weakness instead of treated as a leadership competency. In this episode of the , speaks with and founder of , about building empathy as a practical skill leaders can use without surrendering standards or authority. Parson breaks empathy down into usable behaviors, including perspective-taking, emotional self-management, and question framing that reduces defensiveness. The discussion also...
info_outlineAt one of the smallest graduate schools in the nation, a system built to serve just over a hundred students is redefining how higher education can grow. CUNY’s Craig Newmark Graduate School of Journalism has proven that scale isn’t the key to enrollment stability—structure is.
By integrating admissions, student affairs, career services, and alumni engagement into one cohesive unit, the school has created a holistic enrollment strategy and management model that continuously fills its pipeline while centering student success.
In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Dr. Colleen Leigh, Assistant Dean of Enrollment Management and Student Success at CUNY Journalism, about how this model works—and how any institution can apply its principles.
They discuss how cross-departmental collaboration, empathetic leadership, and data-informed decision-making can transform student outcomes, strengthen retention, and build lasting alumni engagement.
Topics Covered
- How CUNY Journalism unified admissions, student affairs, career services, and alumni engagement under one leadership structure
- What makes holistic enrollment management more sustainable than traditional recruitment-focused models
- How shared accountability and communication strengthen belonging and retention
- The role of empathy and equity in leading institutional change
- Why belonging—not policy—is the real driver of retention
- Using alumni engagement as a continuous extension of recruitment and career development
- How shared services allow small institutions to deliver enterprise-level results
- The role of data-informed and equity-driven strategies in student success
- How CUNY Journalism is expanding access through bilingual online and tuition-free programs
- What presidents and boards can learn about aligning mission, management, and measurable outcomes
Three Key Takeaways for Leadership
- Student Success Is a System, Not a Silo
Enrollment, retention, and alumni engagement are interdependent. Breaking down silos creates a self-sustaining pipeline that continuously reinforces institutional value. - Data and Equity Drive Smarter Decisions
Evidence without equity misses the point. Data should inform which students thrive—and equity ensures that more of them can. - Empathetic Leadership Sustains Change
In times of transition, empathy and communication hold institutions together. Listening builds trust, and trust drives performance.
Recommended For:
Presidents, boards, provosts, and senior enrollment leaders seeking sustainable systems that connect recruitment, student success, and alumni engagement across the student lifecycle.
Read the transcript:
https://changinghighered.com/holistic-enrollment-strategy-and-management/
#EnrollmentStrategy #StudentSuccess #HigherEducationPodcast