Fred Voccola’s No-Holds-Barred Take on Kaseya’s Impact in the MSP Arena
Release Date: 07/24/2024
Selling Your Legacy: The Chaos, Strategy, and Reward Behind a Multi-Million Dollar Acquisition
The Channel CEO
Host Kevin Lancaster, CEO of Channel Program, explores the entrepreneurial journey and industry insights with guest Michael Crean, Senior Vice President of Managed Services at SonicWall and Founder of Solutions Granted. They explore Crean's 22-year journey from founding Solutions Granted to its acquisition by SonicWall, highlighting the strategic and emotional aspects of selling a business. The conversation uncovers pivotal moments, including Crean’s evolution from MSP to managed security pioneer, the challenges of scaling globally, and SonicWall's transformative impact on their offerings....
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How AI is Disrupting Cybersecurity – And What CEOs Need to Know
The Channel CEO
CEO of Channel Program, and , CEO of , bring the heat in this episode! They dig into how AI is flipping the script on cybersecurity, the evolution of the MSP market, and why running a business means mastering more than just tech. It’s a high-energy convo packed with sharp insights, real talk, and a blueprint for growth. Don’t miss out—hit play now for the full episode and unlock your next move!
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Ticket to Disruption: Inside TimeZest, PIA, and the Future of Automation
The Channel CEO
In this episode, host sits down with , the dynamic CEO of TimeZest and PIA, to unravel his bold journey of leading two cutting-edge companies while revolutionizing MSP service delivery. From humble beginnings in banking to scaling tech startups and mastering AI-driven automation, Gerwai shares how he’s reshaping the customer experience and solving the “ticket problem” MSPs face daily. Tune in for insights on building commercially viable tech, bootstrapping success, and managing global teams—all while balancing innovation with relentless focus. Whether you're a tech entrepreneur or...
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MSPs, Deep Fakes, and Big Moves: Inside the Cybersecurity Game with Gil Friedrich
The Channel CEO
In this episode of The Channel CEO, dives into a high-energy chat with , VP of Email Security at and former CEO of Avanan. From scaling a cybersecurity startup to 35,000 customers to navigating the transition into a $20B global powerhouse, Gil shares raw insights on leadership, innovation, and staying ahead in a relentless game of cyber cat-and-mouse. They tackle AI-driven threats, MSP growth hacks, and why Gil refuses to take “no” for an answer. Don’t miss this behind-the-scenes look at what it takes to build—and keep building—world-class solutions in an ever-evolving market.
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Why SFTP Isn’t Dead: The Couchdrop CEO Talks Focus, Failure, and Fierce Growth
The Channel CEO
In this episode of The Channel CEO, host sits down with , CEO of , to dive into the world of data migration, SFTP servers, and what it takes to build two fast-growing tech products from New Zealand. Michael shares how he turned challenges into opportunities, why focus is a superpower in business, and the hard lessons learned when shiny new features distract from core goals. With a mix of humility and sharp insight, Michael reveals what’s next for Couchdrop, Movebot, and the future of managing the world’s exploding data. Whether you’re a startup founder, an MSP, or just love hearing...
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Coldplay, Food Trucks, and 5G Hacks: The Rhythmz Revolution
The Channel CEO
When a vodka-fueled mansion party WAN meltdown sparks the creation of a game-changing 5G connectivity solution, you know this isn’t your average MSP story. Join Kevin Lancaster, CEO of Channel Program, as he dives into the wild journey of Steve Copeland, CEO of Rhythmz, from "retirement" to revolutionizing how MSPs tackle failover, edge computing, and events like Coldplay concerts. They dish on the $1,800-a-day boxes Steve said "nah" to, how Rhythmz is turning connectivity nightmares into cash cows, and why MSPs should stop "pivoting" and start chasing their next "lighthouse." Find out...
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Building a Customer-Obsessed Empire: Inside Helpt
The Channel CEO
In this dynamic episode, Kevin Lancaster connects with Matthew Pincus and David Sohn, co-founders of Helpt, the game-changing service redefining customer experience for MSPs. Hear how a chance meeting on a softball field led to a bold venture focused on delivering extreme customer obsession and why they prioritize empathy and efficiency to stand out in a crowded market. They reveal how their human-centric approach, blended with cutting-edge AI, is reshaping support and driving MSP growth. With laughs, actionable advice, and industry-shifting insights, this is your backstage pass to the future...
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Death to the Ticket: How Thread and Mark Alayev Are Redefining MSPs
The Channel CEO
In this episode of The Channel CEO, Kevin Lancaster dives deep with Mark Alayev, CEO of Thread, to explore how AI and automation are rewriting the rules for MSPs. Mark shares why Threads is declaring "Death to the Ticket" and pioneering a radical shift in service delivery with Magic Agents and agentic AI. They break down how Thread empowers MSPs to cut costs, supercharge efficiency, and reclaim their role as true technology partners. Don’t miss this conversation packed with game-changing insights and bold predictions for the future of managed services. Hit play now to discover why Thread is...
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Disrupt or Die: How Rev.io is Blowing Up the MSP Status Quo
The Channel CEO
In this episode of The Channel CEO podcast, host sits down with B, CEO of , to dive into the journey of transforming a small lifestyle business into a cutting-edge leader in billing and payments for MSPs. Brent shares his personal story—from his early leadership roles at Cbeyond to navigating high-stakes challenges with private equity—and how he applied those hard-earned lessons to reshape RevIO into a fast-growing, innovative platform. With insight into everything from customer feedback-driven product development to successfully executing multiple acquisitions, Brent opens up about what...
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Go Big or Get Breached: Cytracom’s Bold Plan to Obliterate Network Weaknesses
The Channel CEO
In this episode of The Channel CEO podcast, host chats with , CEO of , about how Cytracom is redefining VoIP and network security for MSPs. Zane discusses the journey from launching VoIP solutions to building , a revolutionary product that displaces traditional firewalls and protects every device and user seamlessly under a unified policy. The conversation dives deep into how Cytracom makes life easier for MSPs by delivering scalable, secure infrastructure at a predictable price point. Zane also shares exciting insights into Cytracom’s future, including major investments in threat...
info_outlineGet ready to jump into the world of Managed Service Providers (MSPs) with none other than Fred Voccola, the no-nonsense CEO of Kaseya. In this episode of The Channel CEO, Fred doesn’t just skim the surface—he tears into the MSP industry, exposing the raw realities and laying out Kaseya's game-changing strategies. From the insane profitability gap between MSPs and other service providers like law firms and accountants to the revolutionary Kaseya 365 platform, Fred reveals how Kaseya is flipping the script, pumping up MSP profit margins, and obliterating outdated business models. He dishes on the explosion of private equity in the MSP space, the pressure it’s putting on smaller players, and how Kaseya is equipping MSPs to not just survive but dominate. And when you think it couldn’t get juicier, Fred drops a teaser about an upcoming announcement set to rock the MSP world even harder than Kaseya 365. If you’re in the MSP game or even thinking about it, this episode is your wake-up call. Tune in, buckle up, and prepare for some hard truths and serious strategies with The Channel CEO.