767: Marriott JFK Reinventing Airport Hotels?
Checking In with Anthony & Glenn
Release Date: 05/17/2024
797: Vegan Cuisine in Hospitality: Boosting Profitability and Sustainability
Checking In with Anthony & Glenn
Ignore vegans at your peril!!! Today we discuss the vegan cuisine trend in the hospitality industry. Meredith Marin, CEO of Vegan Hospitality, shares insights on how hotels can boost profitability and enhance sustainability by offering plant-based menu options. Learn about the importance of menu engineering, overcoming guest hesitations, and creating a seamless dining experience for all guests. Key Points: The rise of vegan cuisine as a profitable and sustainable trend in hospitality. How Resorts World in Las Vegas set a precedent with its plant-based restaurant, Crossroads Kitchen. The...
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796: Navigating the RFP Season: Insights with IHG VP Cesar Wurm
Checking In with Anthony & Glenn
It’s RFP (Request for Proposal) season! Cesar Wurm, VP of Commercial and Premium Brands at IHG joins us to explore crucial topics you need to know to maximize success with group business. Main Points: Understanding RFP Season: What it is, why it matters, and how it impacts the hospitality industry. Market Projections: Cesar discusses the anticipated 2-3% growth in the coming year and the factors influencing these projections. Customer Sentiment: How the general sentiment in the hospitality industry is surprisingly positive despite economic uncertainties. Impact of Work-from-Home: The role...
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795: Developing High Performing Teams
Checking In with Anthony & Glenn
Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?
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794: LivAway Suites Debuts! We Tour It!
Checking In with Anthony & Glenn
Discover the secrets behind the success of LivAway Suites, an innovative upscale economy extended stay hotel. In this episode, COO Kevin Dailey and I explore the brand's unique approach to guest experience, technology integration, and property design. Learn how LivAway Suites is redefining the extended stay market with its focus on essential amenities, efficient operations, and strategic expansion plans. From check-in kiosks to smart parcel lockers, this episode reveals the cutting-edge features defining LivAway Suites. Main Points: • Introduction to LivAway Suites, an upscale...
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793: Navigating Hotel Development Evolution w Vision's Mitch Patel
Checking In with Anthony & Glenn
We discuss current trends and challenges in the hospitality industry with Mitch Patel, CEO of Vision Hospitality Group, focusing on the rise of extended stay hotels, innovative development strategies, and the importance of creating memorable guest experiences. Mitch shares his expertise on: Extended Stay Success: Why extended stay properties have become a "darling" of the industry, and how Vision Hospitality has leveraged this trend. Development Challenges: Navigating construction cost volatility, labor shortages, and high interest rates in today's hotel development landscape. Lifestyle...
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792: Closing Hotel Deals in a High-Interest World
Checking In with Anthony & Glenn
Today we discuss the current state of the hospitality industry, including challenges and opportunities in the market. Ryan Bosch, Principal of Arriba Capital, Glenn and Anthony discuss impact of interest rates on hotel deals, the evolving lending landscape, and insights into the booming extended stay sector. Discover strategies for securing financing, common pitfalls to avoid, and expert advice on navigating the complex world of hotel investment.
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791: Crafting Emotional Experiences in Entertainment and Hospitality
Checking In with Anthony & Glenn
Dive into the world of immersive experiences and the future of themed entertainment with this episode. Join myself and Suzanne Bagnera, PhD, CHA as we sit down with Ryan A. Harmon, President and Chief Creative Officer of Zeitgeist Design & Production, to discuss the evolution and innovation in theme parks, hotels, and more. Discover the trends, stories, and creative processes that make experiences unforgettable. Key Highlights: • Creative Leadership: Insights from Ryan Harmon on leading creative projects at Zeitgeist Design and Production. • The Evolution of Theme...
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790: SOARing to Hotel Ownership
Checking In with Anthony & Glenn
Today we’re seeing how one amazing couple – Karie Brittano and Julian Brittano -- is bringing their dream project to life, with a little help from Choice Hotels International's John Lancaster. This episode covers: Supporting Owners Access and Representation (SOAR) Program: Transitioning from the Emerging Markets Program to a new initiative focused on providing education and opportunities for aspiring hotel owners, particularly from underrepresented groups. Educational Initiatives: Insights into a comprehensive program that educates participants on hotel ownership, franchising, and...
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789: Unpacking the Root Causes of Employee Engagement Issues in Hospitality
Checking In with Anthony & Glenn
We’re delving deep into the root challenges of employee engagement and retention in the hospitality industry. Our guest, Szilvia Olah, Employee Experience Designer from The Strengths Company, joins us from Dubai. Key Highlights: Common Complaints: Discussion on the prevalent issues of low employee engagement and high turnover rates in hospitality. Root Causes vs. Symptoms: Identifying the difference between addressing the root causes of disengagement versus merely treating the symptoms. The Role of Technology: Exploring how technology can be used to streamline HR tasks and enhance...
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787: Pivoting Operations with Pivot Hotels
Checking In with Anthony & Glenn
Today we have Rick Colangelo, EVP of Pivot Hotels, part of Davidson Hospitality Group. Topics discussed include: Guest Experience: The significance of delivering exceptional guest experiences in hotels and resorts. The Pivot Vibe: Introduction of the “Pivot Vibe” concept, focusing on guest journey, music, lighting, scents, and design. Experience Economy: The shift towards an experience-driven economy and its impact on hospitality Consistency in Service: The importance of consistent service and guest interactions. Creative Activations: Examples of unique hotel activations, such as turning a...
info_outlineWe're at the Marriott New York JFK Airport with GM Mark Irgang taking a look at the next-generation airport hotel, brought to us by Chartwell Hospitality.