803: Creating a Foundation For Incredible Guest Experience
Checking In with Anthony & Glenn
Release Date: 10/16/2024
828: 🔥 No Guests, No Limits: Inside the Hotel Industry’s Biggest Moves | No Vacancy Live
Checking In with Anthony & Glenn
What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won’t hear anywhere else. 🚨 Inside this episode: ❄️ The brutal cold snap: Why even seasoned travelers are feeling it 🏨 ALIS Conference breakdown: What REALLY goes down behind closed doors 💰 Hotel investments in 2024: Who’s bullish, who’s nervous? 🏗️ New builds vs. conversions: What’s driving hotel development? 🏨 Hilton’s aggressive brand...
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826: 🎙️ Exclusive Podcast with Grace Bay Resorts' Nikhil Advani | Passion, Leadership & Luxury Hospitality
Checking In with Anthony & Glenn
🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani, co-founder and COO of Grace Bay Resorts, to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn’t your typical business pitch, this is a deep dive into passion-driven leadership, the power of hospitality, and the relentless pursuit of excellence. 🔥 What You’ll Learn in This Episode: 🌍 From Dishwasher to Luxury Hotelier – How Nikheel’s journey shaped his leadership philosophy. 🔥 Passion as a Superpower...
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825: Designing Without Limits: Global Perspectives in Hospitality Design
Checking In with Anthony & Glenn
James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.
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🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan
Checking In with Anthony & Glenn
🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan On this episode of ESLA Icons & Experts we’ve got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it’s about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒 🔑 What You'll Learn: Why access control is the backbone of a modern hotel tech stack. How digital keys and NFC technology are reshaping guest expectations. The critical role of analytics in ensuring...
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825: Designing Without Limits: Global Perspectives in Hospitality Design
Checking In with Anthony & Glenn
In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels. Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Yasmine's creative journey and learn how she pushes the boundaries of interior design.
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Reeco’s AI Revolution: Transforming Hotel Procurement
Checking In with Anthony & Glenn
I’m chatting with James Hansen, VP of Business Development at Reeco and we’re discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry. Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too! Key Highlights: • Big Moves in Funding: o Reeco secures $15M in Series A funding, totaling $25M raised to date. o Discover how this investment will supercharge sales, marketing, and branding efforts. •...
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824: Leading with Purpose: Transforming Hospitality for Impact
Checking In with Anthony & Glenn
In this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality, to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action. Key Takeaways: How shifts in values over the past five years are shaping hospitality leadership. The unique story of sourcing sustainable toilet paper from a local, minority- and woman-owned business....
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Bonus: HBO vs. Max: The Streaming Shift for Hospitality
Checking In with Anthony & Glenn
Welcome to part one of our four-part series exploring the exciting transformation of entertainment in hospitality! 🎥 I’m talking with Brian Venable, VP of Partner Management at Warner Bros. Discovery, to discuss the differences between HBO and Max so I can finally understand how hotel guests are looking to use these services. What You'll Learn in This Episode: The evolution of HBO from its iconic linear service to the introduction of Max streaming. Why streaming is becoming a must-have for hotels as guest habits shift toward on-demand entertainment. How Max for Hospitality bridges the...
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823: Why Hotel Restaurants Matter!
Checking In with Anthony & Glenn
Steve Palmer founded The Indigo Road Hospitality Group five years ago, a restaurant forward hospitality concept. We discuss how that strategy is working for his company as well as his bestselling book “Say Grace: How the restaurant business saved my life.”
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822: Hotel Industry Development with the AHLA Foundation
Checking In with Anthony & Glenn
The American Hotel and Lodging Association Foundation continues to do work on helping grow leaders within the industry. Anna Blue, President, of AHLA Foundation discusses the great opportunities the AHLA Foundation is providing in 2025.
info_outlineOne thing every hotel wants to do is create a positive, memorable experience for their guests. Every hotel has its unique challenges to accomplish this goal. Ashley Ewing Parrott, Principal at AEP Hospitality Consulting & The Saturday Crowd, has helped hotels accomplish just that and she is here to share some of her tips.