824: Leading with Purpose: Transforming Hospitality for Impact
Checking In with Anthony & Glenn
Release Date: 01/21/2025
Mastering Hospitality in Uncertain Times | Glenn Haussman & Cesar Wurm @ CLIC
Checking In with Anthony & Glenn
Today I chat with from at the ! From navigating economic uncertainty to seizing growth opportunities, this conversation is packed with insights for hotel pros. 🔹 What You’ll Learn: How IHG is adapting to government travel shifts 🔄 Why group & events business is a major bright spot ✨ Pricing pressure vs. guest experience – striking the right balance 💰 How emotional connections can justify premium rates ❤️ The future of leisure and business travel trends 🚀 Tune in for expert takes on the state of hospitality in 2025! 📩 Subscribe & Stay...
info_outline
838: Luxury River Cruising in Vietnam: The Heritage Line Experience
Checking In with Anthony & Glenn
Get ready for an eye-opening journey into the world of luxury river cruising in Vietnam, Laos, and Myanmar with John Nguyen, CEO of Heritage Line! 🌊✨ What you’ll discover in this episode: 🔹 The Origin Story – How John’s childhood on the Pearl River inspired a world-class cruise line 🔹 Beyond the Big Ships – Why river cruises offer a more intimate, immersive travel experience 🔹 Hidden Gems of the Mekong – Villages so remote that some locals have never seen electricity before 🔹 Luxury Meets Culture – Private dining, curated excursions, and encounters with monks,...
info_outline
837: Inside the Stunning Le Meridien Fort Worth – A Must-See Adaptive Reuse Hotel Tour!
Checking In with Anthony & Glenn
Step inside Le Meridien Fort Worth with Glenn Haussman and General Manager Chase Chasteen for an exclusive tour of this beautifully transformed historic building. From a 1928 auto garage to a modern luxury hotel, this property is packed with unique design, thoughtful touches, and a rich history you won’t want to miss. 🔥 What You’ll Discover: Historic Transformation – Learn how a 1928 parking garage became a stunning hotel while preserving its roots. Hidden Design Details – From custom Hermes artwork to Texas-inspired decor, every corner tells a story. Rooftop Lounge & Secret...
info_outline
836: 💰 Chaos, Cash & The Hospitality Rollercoaster – Michael Schindler Returns! 🎢
Checking In with Anthony & Glenn
The hospitality investment world is a whirlwind, and no one knows it better than of Four Corners Advisors. In his 11th (!) appearance, we tackle the biggest mysteries in the industry today. Is money really coming off the sidelines? Are interest rates going anywhere? And what’s up with tariffs shaking up the market? 🤯 In This Episode: 🔥 Executive orders, lawsuits, and the chaos factor in hospitality 💵 Why everyone keeps saying there’s money on the sidelines—do we believe them? 🏨 The fate of PIPs, debt maturities, and refinancing struggles 📉 Are hoteliers finally hitting...
info_outline
835: From Old Mills to Stunning Hotels: The Art of Adaptive Reuse in Hospitality Design
Checking In with Anthony & Glenn
Join No Vacancy Live host Glenn Haussman as he explores the magic behind adaptive reuse and hotel design with industry leaders (SVP of Design, Design) and (VP of Procurement, ). This episode uncovers how old structures—from historic mills to outdated hotels—are being turned into extraordinary hospitality experiences. 📌 What You’ll Discover in This Episode: The Art of Adaptive Reuse – How IIG Design transforms overlooked spaces into unforgettable hotels The Balladeer Hotel Story – A deep dive into revitalizing a historic textile mill in Mount Airy, NC Secrets of Hotel...
info_outline
834: 🎙️The Hotel Dining Revolution with José Andrés Group’s CEO Bakhshandehpour
Checking In with Anthony & Glenn
Today’s a special one! I’m talking to , CEO of one of the most influential hotel restaurant companies, . He shares insights on pricing, expansion strategies, and why restaurants inside hotels are thriving again. Plus: 🔹 Why upscale hotel dining is facing both growth and headwinds 🔹 The impact of rising food prices and how some restaurants are pricing themselves out 🔹 Why hotel restaurants are making a comeback as destination dining 🔹 The secret to balancing affordability, quality, and profitability in hospitality 🔹 How partnerships with luxury hotel brands like...
info_outline
833: Mid-Century Modern Vibes & Hospitality Innovation at the Dream Inn! 🏨
Checking In with Anthony & Glenn
Step into the heart of Santa Cruz, where hospitality, design, and surf culture collide! Join Glenn Haussman as he chats with Michael Moskowitz and Kam Babaoff, co-founders of Ensemble, a company focused on hotels, offices and more. Today, we’re in a van discussing the iconic Dream Inn in Santa Crfuz and their latest luxury venture, La Bahia Resort. 🎧 In this episode, you'll discover: 🌊 The fascinating history of the Dream Inn, including its mid-century modern revival and ties to surf culture. 🍴 How the Jack O’Neill restaurant serves up local flavors, featuring fresh,...
info_outline
832: Inside the Mind of a Hospitality Design Legend: Adam Tihany on Innovation, Struggles & Success
Checking In with Anthony & Glenn
🚀 What does it take to revolutionize restaurant and hotel design? Find out as we sit down with the legendary Adam Tihany, the creative force behind some of the most iconic hospitality spaces in the world! From working with Thomas Keller and designing world-class restaurants to shaping the future of luxury cruise ships, Tihany shares an unfiltered look at his journey, creative process, and the struggles behind the success. 🔹 Highlights from this can't-miss episode: ✔️ How a chance encounter at Studio 54 led to his first big break in restaurant design ✔️ The struggles of...
info_outline
830: Behind the Deals: Dave Johnstone on Hotel Investments, Luxury Trends & Wild Stories
Checking In with Anthony & Glenn
Hotel deals don’t happen overnight, and today, we’re pulling back the curtain! 🏨💰 Join Glenn Haussman and Anthony Melchiorri as they sit down with , a hotel investment legend, to talk about: ✅ Hotel Investment Realities: Why development is stalling and where the real opportunities are. ✅ Luxury Boom: Why high-end hotels have more profit potential while mid-tier properties struggle. ✅ The $10,000 Martini Proposal: A story so wild, it made headlines. ✅ How to Succeed in Hospitality Real Estate: Dave’s top advice for young professionals. ✅ A Multi-Million Dollar Car...
info_outline
829: How AI Can Enhance Hospitality—And What You Need to Know!
Checking In with Anthony & Glenn
🚀 AI isn’t replacing hospitality — it’s enhancing it! In this episode of No Vacancy Live, (CEO, ) discuss how AI and machine learning are reshaping hotel operations while keeping the human in hospitality. 💡 Key Takeaways: AI as a Companion, Not a Replacement – Let tech handle the repetitive tasks so humans can create extraordinary guest experiences. Conversational AI is Here – No more outdated phone menus! AI-driven customer service means guests get instant answers. Solving the Labor Shortage – AI-powered hiring solutions helped one hotel process 320,000 applications in...
info_outlineIn this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality, to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action.
Key Takeaways:
- How shifts in values over the past five years are shaping hospitality leadership.
- The unique story of sourcing sustainable toilet paper from a local, minority- and woman-owned business.
- Building a supplier ecosystem that drives community growth and supports underrepresented groups.
- Insights into Impact Hospitality, a handbook for balancing profitability and social impact.
- The role of mentorship and entrepreneurship in fostering vibrant local communities.
- Strategies for operationalizing social impact in hospitality without compromising quality or consistency.
Why Watch? Discover how hospitality can go beyond serving guests to becoming a force for good in the community. Dontae and Jason share actionable insights, inspiring stories, and a roadmap for hotels to make a lasting difference.
đź“š Learn more about their book: Follow Dontae and Jason on Instagram for updates.
🎧 Subscribe for more episodes of No Vacancy Live!
#HospitalityLeadership #SocialImpact #HotelIndustry #NoVacancyLive #PurposeDriven #CommunitySupport #Entrepreneurship #Sustainability #ImpactHospitality